Essential Facilitation Skills

NICOLE M. YOUNG, MSW OPTIMAL SOLUTIONS CONSULTING [email_address] www.opti-solutions.com Essential Facilitation Skills

Desired Outcomes
Understand how to apply The 6 P’s when facilitating meetings.
Gain tips and techniques for handling difficult situations in meetings.
© Optimal Solutions Consulting, 2010 www.opti-solutions.com

Agenda
Welcome / Overview / Introductions
Essential Preparation Skills
Essential Meeting Management Skills
Closing / Evaluation

Group Agreements
Listen before responding
Take turns speaking
Stretch your comfort zone
Start and end on time
Keep an open mind
Value different opinions and ideas
“ Say your piece” in the room
Turn phones/pagers to silent or vibrate

Introductions
Name
Organization
Currently facilitating meetings?
Beginner / Intermediate / Advanced facilitator?

Facilitation Is…
Helping groups work together effectively and accomplish their desired results.

The 6 P’s of Facilitation
Plan
Purpose, Desired Outcomes, Participants, Agenda, Potential Challenges
Prepare
Handouts, Discussion Openers and Closers
Practice
Transitions, Discussion Questions, Difficult Situations

Exercise: Planning for a Meeting
Think about an upcoming meeting that you will (or could) be facilitating and write down answers to items:
#1 (Meeting Purpose)
#2 (Desired Outcomes)
#4 (Meeting Participants)
#5 (Building the Agenda)
#6 – last bullet (Potential Challenges)

The 6 P’s of Facilitation
Promote
Effective meeting culture
Present
Context, Clarify, Review, Discuss, Decide
Produce
Meeting Minutes, Follow Up

Helpful Meeting Behaviors © Optimal Solutions Consulting, 2010 www.opti-solutions.com
Builder
Initiator
Clarifier
Opinion Giver
Compromiser
Opinion Seeker
Encourager
Summarizer
Gatekeeper
Tension Reliever
Harmonizer
Tester

“ Difficult” Meeting Behaviors © Optimal Solutions Consulting, 2010 www.opti-solutions.com
Agenda Jumper
Eager Beaver
Aggressor
Entertainer
Blocker
Nay-Sayer
Competitor
Self-Discloser
Devilish Advocate
Spotlight Seeker
Dominator
Withdrawer

Want More Information?
E-mail: [email_address]
Visit: www.opti-solutions.com
Connect:
www.facebook.com/OptimalSolutions www.twitter.com/nicolemyoung www.linkedin.com/in/nicolemyoung © Optimal Solutions Consulting, 2010 www.opti-solutions.com

Essential Facilitation Skills

by Optimal Solutions Consulting on Mar 19, 2011

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Essential Facilitation Skills — Presentation Transcript