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CJN 405 Lecture 3-22-11
CJN 405 Lecture 3-22-11
CJN 405 Lecture 3-22-11
CJN 405 Lecture 3-22-11
CJN 405 Lecture 3-22-11
CJN 405 Lecture 3-22-11
CJN 405 Lecture 3-22-11
CJN 405 Lecture 3-22-11
CJN 405 Lecture 3-22-11
CJN 405 Lecture 3-22-11
CJN 405 Lecture 3-22-11
CJN 405 Lecture 3-22-11
CJN 405 Lecture 3-22-11
CJN 405 Lecture 3-22-11
CJN 405 Lecture 3-22-11
CJN 405 Lecture 3-22-11
CJN 405 Lecture 3-22-11
CJN 405 Lecture 3-22-11
CJN 405 Lecture 3-22-11
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CJN 405 Lecture 3-22-11

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This is a copy of my Power Point presentation on the topic of Organizational Culture Theory and Critical Theory. This lecture was taught at Suffolk University Communication Department on March 22, …

This is a copy of my Power Point presentation on the topic of Organizational Culture Theory and Critical Theory. This lecture was taught at Suffolk University Communication Department on March 22, 2011.

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  • 1. CJN-405-D Communication TheorySpring 2011
    Professor: Dr. Gloria M. Boone
    gboone@suffolk.edu
    Guest Lecturer: Natalia Musatova
    natalia.musatova@gmail.com
  • 2. Class Layout
    • Introduction
    • 3. Lecture: Organizational Culture Theory
    Critical Theory
    • Discussion
    • 4. Trivia Quiz
    • 5. Evaluations
  • Organizational Culture Theory
    • Understand organization (org.) through cultural lens
    • 6. Proposed by anthropologist Clifford Geertz
    • 7. Explore org. life beyond popular culture
    • 8. Organizations have values, stories, goals, practices and philosophies
  • What is Organizational Culture?
    “Culture is not something an organization has; a culture is something an organization is”.
    Pacanowsky & O’Donnell-Trujillo, 1982, p. 146.
  • 9. Organizational Culture
    “I don’t know how it started, either. All I know is that it’s part of our corporate culture.”
  • 10. Culture
    Organization Culture = beyond the variety of races, ethnicities, backgrounds, etc.
    Culture is communicatively constructed
    Culture is distinct to each organization
    Includes emotional and psychological climate (i.e. morale, attitudes and levels of productivity)
  • 11. Organizational Culture
    Example: Winner Culture
  • 12. Assumptions of Organizational Culture Theory
    Members create and maintain a shared sense of organizational reality (shared values)
    Use and interpretation of symbols (stories, rituals, communication styles)
    Cultures vary across organizations, and interpretations of actions within these cultures are diverse.
  • 13. Shared Symbols
    • Actions, routines, rituals, conversations
    • 14. Each symbol has a unique meaning that people attach to these symbols
    • 15. Physical, behavioral and verbal symbols (ex.: building décor, customs and rituals, jokes and stories)
  • Organizational Culture Theory
    • “…Observe, record, and make sense of the communicative behavior of organizational members” (Pacanowsky and O’Donnell-Trujillo, 1982, p. 250)
    • 16. Understand the “totality or lived experience within organizations” (Pacanowsky, 1989, p. 250).
  • Organizational Culture Theory
  • 17. Critical Theory
    Stanley Deetz-
    • Challenges organizational corporate structure
    • 18. Need for balance between corporate and human interests
    • 19. Workplaces can be made more productive through communication reforms
  • Critical Theory
    Corporate dominance (emphasis on managerial control) in decision making
    Corporate messages shape reality (meanings and values)
    Language and communication strategies contribute to corporate climate
  • 20.
  • 21. Critical Theory: Types of Control
    Strategy-Overt Managerial Control
    • Desire to control above all
    • 22. Focusing on control to avoid conflict
    Consent-Covert Control Without Objection
    • Control through voluntary consent
    • 23. Common sense control
    • 24. Examples: GPA, admissions standards, academic hierarchy, and other policies
  • Critical Theory: Power Struggle
  • 25. Critical Theory: SOLUTION
    • Democratic approach
    • 26. Mediation not persuasion
    • 27. Management reintegrated
    into production
    • All stakeholders should
    have a “voice” and be
    committed to the organization’s success
  • 28.
  • 29. Questions?
    Let’s Discuss

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