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Nelson ko os_talk Presentation Transcript

  • 1. Tapping into the ecosystem: Business the open source way Nelson Ko October 26, 2010
  • 2. Company Overview
    • Provides online collaboration and social media solutions
    • Based on Tiki Wiki/CMS/Groupware open source platform
  • 3. What is Tiki?
    • Content Management System
      • Websites
      • Knowledge Base
      • Documents, Images, etc...
    • Groupware System
      • Replace/Reduce Email
      • Project Coordination (Scheduling, Tracking, etc...)
    • Wiki Software Engine
      • Wikipedia-type Sites
      • Private Wikis Within Companies/Organizations
  • 4. Tiki Powered
    • Firefox Support
      • Collaborative Technical Support Knowledge Base
      • Over 20 million visitors/month
      • >8000 new forum threads a month
    •  
    • support.firefox.com
  • 5. Tiki Powered
    • 2020 Media Futures
      • Collaborative
      • Research Project at OCAD
      • Engage Industry
      • Participants
      • Synthesize Research
    • 2020mediafutures.ca
  • 6. Tiki Powered
    • HEDON Household Energy Network
      • International Online Business Network
      • Over 4,000 members
      • Events / Tenders
      • Newsletters
    • www.hedon.info
  • 7. Tiki Powered
    • ExportWise
      • Online Magazine
      • of EDC
      • Provide Leading- Edge News and Resources
      • Engage Industry
    • www.exportwise.ca
  • 8. Business Model Osterwalder & Pigneur (2010), www.businessmodelgeneration.com. Very low cost Open source Extensive developer network Customization services Ongoing fees Maintenance, Consulting Infrastructure Cust. Relationships Product Innovation
  • 9. Infrastructure Over 200 contributors in Tiki community Developers, visual designers Other open source communities Hosting companies Not the main focus of the company. Depends on the open source community and external partners for most of this. Evangelism Coordination Facilitation Relationship with open source community
  • 10. Product Innovation Core platform maintained by the open source community Community-wide customer funded innovation Not the main focus of the company. Depends on the open source community for most of this.
  • 11. Tiki Overview Features Project / Community
      • Wiki
      • Forum
      • Blog
      • Articles
      • Polls
      • Image/File Gallery
      • Multilingual
      • Structured Data
      • Many Plugins (incl. Google Docs)
      • Easy-To-Use WYSIWYG Editing
      • Easily Build Data Driven Applications
      • Import from MediaWiki
      • TikiWiki is 8 years old
      • More than 200 code contributors
      • A new code commit every hour on average
      • Top 50 in code commit activity
      • Top 50 most popular projects
      • 950+ pages of printed documentation
      • Over a half a million downloads
      • Used on tens of thousands of websites
      • 30+ languages
  • 12. Customer Relationships Companies Non-profits Research organizations Customer relationships are the main focus of the company Match requirements to customization Ongoing support Social media/web/ mgmt consultants IT providers
  • 13. Ecosystem Map Resource Providers Software developers Graphic Designers Technical and Marketing manpower Company Customers Complementors Management consultants Web service providers Other open source Cloud infrastructure Competitors Proprietary software Open source software Hosted solutions Custom solutions Bloom, P., & Dees, J. G. (2008), Cultivate your ecosystem, Stanford Social Innovation Review, Winter, 47-53.
  • 14. Pros/Cons of Open Source for Users
    • Pros
      • No lock in
      • Choice of multiple consultants
      • Power to the implementors
      • Can always fix it yourself
    • Cons
      • Too much choice
      • Total cost of ownership is not zero
      • Power to the implementors (vs. Managers?)
      • Lack of understanding of OS culture/licenses
  • 15. Now vs 3 years ago
    • 3 years ago
    • No central governing body
    • Outdated image
    • Online meeting only
    • Misunderstanding prone
    • Under-performing
    • Now
    • Tiki Foundation
    • New logo and branding
    • International connections
    • Mutual trust
    • Future very exciting
  • 16. Other Relationships
    • With other open source projects
    • Participation in industry groups
  • 17. Tiki Software Community Association
    • TikiFest conferences/workshops
    • Manage community trademarks and branding
    • Present shared case studies
    • Credibility through size
    • Active in the leadership of the Association
    • Open and pluralistic organization brings credibility