Why insurance companies need to get into the mobile life of customer
Applications for iPhone / Android /Blackberry type phones is the next expectation from customers
Auto Insurance lends a perfect use case for mobile software
Insurance 2.0 : It is all about having more and more data about the customer to enable better underwriting. The Combination of GPS , Camera and mobility opens up tremendous data capture opportunities for Carriers
How would the insurance company like it if they had a black box like device on the customers hand telling the customer story.
Software As A Service Model Insurance Company Zinsure Hosted on the Cloud with telephony integration in the cloud Automated Voice services Data (HTTP ) Customer on a Smartphone's like iPhone or Google Android Signup and Registrations Customer Zinsure Carrier
Mobile Insurance Applications
Digital and Interactive Insurance ID Card
Convenient Digital Insurance ID Card on your cell phone *
Interactive –(click will connect to telephony a interface)
For iPhone , Google Android , Blackberry and Windows Mobile
* In touch with DMV and California Department of insurance to accept the digital card as replacement for Paper document
Mobile Insurance Applications
Roadside Assistance
GPS Enabled Roadside Assistance
Telephony integration that can be programmed for
Automatic tow-truck dispatch interface based on GPS location
Call Routing rules
Can be programmed per policy (i.e. notify doctor on accident )
Google Maps Mashup that pin-points the exact location of the caller
Mobile Insurance Applications
Claims FNOL Application
First Step help in accident situation
Interacts with Cell phone camera to capture the incident picture
Customer Notifications
Renewals
Billing and payments
These modules are on the roadmap and will be released in Q2 2009
Insurance ID Card Launch Screen Customer Signup Screen
Insurance ID Card ID Card Display Clicking on the Phone Number updates the Agent Map with GPS location
Agent Dashboard
Why should you do this?
Low Hanging Fruit – Fast and inexpensive way to release cool new additions to your product
Look at this as a way to get into the mobile life of your customers and start of the mobile journey
Anything mobile does get some additional press coverage and a market perception uplift
Value Proposition – Why Zinsure ?
Quick to implement : Can complete the implementation in 1-3 months
Cost Effective – Leverage a Global talent pool
Skilled Resource Pool : Significant mobile experience with skills in iPhone , Android , Blackberry and Windows Mobile
Hosted on highly scalable and reliable cloud infrastructure from Sun and Amazon
0 comments
Post a comment