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Managing FlexCast Delivery<br />with the RES Dynamic Desktop Studio<br />
Jeff FisherVP Business DevelopmentJ.Fisher@ressoftware.com<br />Bob JanssenChief Technology OfficerB.Janssen@ressoftware.c...
Session Overview<br /><ul><li>App and Desktop Delivery Evolution
Introducing The Hybrid Desktop
User Workspace Management
Customer Testimonial – Bank of American Fork
Citrix FlexCast + RES Software
Overview
Scenario Demos
RES Software at a Glance</li></li></ul><li>App and Desktop Delivery Options - 2001<br />On-Demand Apps<br />Fixed Rich Cli...
Hosted Shared Desktops
On-Demand Apps
Hosted or streamed</li></li></ul><li>App and Desktop Delivery Options – 2011<br />Mobile Rich Client<br />Windows 7<br />H...
Hosted Shared Desktops
Hosted VDI Desktops
Desktop Streaming
Local VM
On-Demand Apps
Hosted or streamed</li></ul>On-Demand Apps<br />
Client Computing Architectures – Reality Check<br />App and OS delivery technologies increase the<br /><ul><li>Agility and...
Complexity of infrastructure management</li></ul>No single delivery solution covers all use cases<br /><ul><li>All SBC arc...
Not all applications can be virtualized (locally or remotely)
The proverbial “Year of VDI” that never comes</li></ul>Rich PCs still the dominant endpoint<br /><ul><li>Windows Client ma...
<ul><li>Many companies have already embraced a “hybrid desktop environment”
Multiple delivery technologies serve specific groups of users
Rich laptops for mobile workers
Fixed desktops for stationary knowledge workers
Hosted shared desktops for task users
For a new generation of users whose needs, devices and locations change regularly, focus is on providing a “hybrid desktop”
Combining delivery approaches (often used simultaneously) to satisfy the increasingly complex requirements of their end-users
Rich laptops with application hosting for apps with high security requirements
VDI desktops with application streaming to move toward a more stateless architecture</li></ul>Introducing The Hybrid Deskt...
How Desktops are Managed Today<br />App Config<br />App Data<br />Desktop<br />User Session<br />(Logon) Scripts<br />User...
Enter Hybrid Desktops<br />(Logon) Scripts<br />User Profiles<br />Group Policies<br />Desktop<br />Citrix XenApp<br />Mic...
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Managing FlexCast Delivery with the RES Dynamic Desktop Studio

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Breakout session I delivered at Citrix Synergy 2011 in San Francisco with Bob J.

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Transcript of "Managing FlexCast Delivery with the RES Dynamic Desktop Studio"

  1. 1. Managing FlexCast Delivery<br />with the RES Dynamic Desktop Studio<br />
  2. 2. Jeff FisherVP Business DevelopmentJ.Fisher@ressoftware.com<br />Bob JanssenChief Technology OfficerB.Janssen@ressoftware.com<br />
  3. 3. Session Overview<br /><ul><li>App and Desktop Delivery Evolution
  4. 4. Introducing The Hybrid Desktop
  5. 5. User Workspace Management
  6. 6. Customer Testimonial – Bank of American Fork
  7. 7. Citrix FlexCast + RES Software
  8. 8. Overview
  9. 9. Scenario Demos
  10. 10. RES Software at a Glance</li></li></ul><li>App and Desktop Delivery Options - 2001<br />On-Demand Apps<br />Fixed Rich Client<br />Windows XP<br />Hosted Shared<br />10 years ago, there were really only two architectures for providing Windows desktops and apps to users<br /><ul><li>Rich Client
  11. 11. Hosted Shared Desktops
  12. 12. On-Demand Apps
  13. 13. Hosted or streamed</li></li></ul><li>App and Desktop Delivery Options – 2011<br />Mobile Rich Client<br />Windows 7<br />Hosted VDI<br />Streamed<br />VHD<br />Hosted Shared<br />Local<br />VM<br />Fast forward to today, and there are numerous delivery options<br /><ul><li>Rich Client
  14. 14. Hosted Shared Desktops
  15. 15. Hosted VDI Desktops
  16. 16. Desktop Streaming
  17. 17. Local VM
  18. 18. On-Demand Apps
  19. 19. Hosted or streamed</li></ul>On-Demand Apps<br />
  20. 20. Client Computing Architectures – Reality Check<br />App and OS delivery technologies increase the<br /><ul><li>Agility and productivity of end users
  21. 21. Complexity of infrastructure management</li></ul>No single delivery solution covers all use cases<br /><ul><li>All SBC architectures involve some sort of compromise
  22. 22. Not all applications can be virtualized (locally or remotely)
  23. 23. The proverbial “Year of VDI” that never comes</li></ul>Rich PCs still the dominant endpoint<br /><ul><li>Windows Client market share as of 3/15/11 = 89.69%*</li></ul>“The concept of locking everything out except what you manage probably isn't going to work." <br />— Rich Mogull, Research VP<br />
  24. 24. <ul><li>Many companies have already embraced a “hybrid desktop environment”
  25. 25. Multiple delivery technologies serve specific groups of users
  26. 26. Rich laptops for mobile workers
  27. 27. Fixed desktops for stationary knowledge workers
  28. 28. Hosted shared desktops for task users
  29. 29. For a new generation of users whose needs, devices and locations change regularly, focus is on providing a “hybrid desktop”
  30. 30. Combining delivery approaches (often used simultaneously) to satisfy the increasingly complex requirements of their end-users
  31. 31. Rich laptops with application hosting for apps with high security requirements
  32. 32. VDI desktops with application streaming to move toward a more stateless architecture</li></ul>Introducing The Hybrid Desktop<br />
  33. 33. How Desktops are Managed Today<br />App Config<br />App Data<br />Desktop<br />User Session<br />(Logon) Scripts<br />User Profiles<br />Group Policies<br />Applications<br />User Data<br />Print Config<br />User Settings<br />Operating System<br />Security<br />Paris<br />London<br />Tokyo<br />Amsterdam<br />Berlin<br />New York<br />Chicago<br />B<br />
  34. 34. Enter Hybrid Desktops<br />(Logon) Scripts<br />User Profiles<br />Group Policies<br />Desktop<br />Citrix XenApp<br />Microsoft App-V(Remote / Virtual)<br />User Session<br />Applications<br />Citrix XenApp,Citrix XenClient,Citrix XenDesktop<br />Operating System<br />Paris<br />London<br />Tokyo<br />Amsterdam<br />Berlin<br />New York<br />Chicago<br />B<br />
  35. 35. Ensuring consistent personalization wherever and however users connect so they don’t waste time recreating preferences<br />Challenges with Hybrid Desktops<br />Maintaining required configurations and compliance such as mapping users to the correct network resources for their location, locking down desktops where appropriate and supporting corporate compliance in the user’s environment (i.e. legal disclaimers in an email signature)<br />Enforcing security associated with the applications people can use, the data they can access, and the actions they can perform based on their location, device, and network connection<br />Tracking usage of the many elements of the hybrid desktop infrastructure, from applications to server sessions, to maintain licensing compliance<br />
  36. 36. The Missing Piece…<br />
  37. 37. User Workspace Management<br />Applications<br />Data<br />Device<br />Network<br />AdaptiveSecurity<br />DesktopContent<br />Workspace Composer<br />UserContext<br />Identity<br />Location<br />Device<br />Time<br />Applications<br />Data<br />Printer<br />Settings<br />User Workspace<br />B<br />
  38. 38. User Workspace Management<br />Console<br />Applications<br />Data<br />Device<br />Network<br />Workspace Manager Datastore<br />AdaptiveSecurity<br />DesktopContent<br />Desktop<br />App Config<br />App Data<br />User Data<br />Printer Config<br />User Settings<br />Security<br />Locations<br />Identities<br />Workspace Composer<br />UserContext<br />Identity<br />Location<br />Device<br />Time<br />Local Cache<br />Workspace Manager Datastore (Replica)<br />Applications<br />Data<br />Printer<br />Settings<br />Agent<br />Filter Drivers<br />User Workspace<br />B<br />
  39. 39. User Workspace Management<br />App Config<br />App Config<br />App Data<br />App Data<br />Desktop<br />User Session<br />(Logon) Scripts<br />User Profiles<br />Group Policies<br />User Workspace<br />Applications<br />User Data<br />User Data<br />Print Config<br />Print Config<br />User Settings<br />User Settings<br />Operating System<br />Security<br />Security<br />Locations<br />Paris<br />London<br />Tokyo<br />Identities<br />Amsterdam<br />Berlin<br />New York<br />Chicago<br />B<br />
  40. 40. Ensuring consistent personalization wherever and however users connect so they don’t waste time recreating preferences<br />Challenges with Hybrid Desktops<br />Maintaining required configurations and compliance such as mapping users to the correct network resources for their location, locking down desktops where appropriate and supporting corporate compliance in the user’s environment (i.e. legal disclaimers in an email signature)<br />Enforcing security associated with the applications people can use, the data they can access, and the actions they can perform based on their location, device, and network connection<br />Tracking usage of the many elements of the hybrid desktop infrastructure, from applications to server sessions, to maintain licensing compliance<br />B<br />
  41. 41. Customer Reference: Bank of American Fork<br />Challenge<br />Benefits from RES<br />Solution<br /><ul><li>Rolled out Citrix XenApp to meet this need — 35 published applications
  42. 42. Needed a solution to bring newly acquired banks onboard quickly
  43. 43. 15 different bank locations, more than 250 end users
  44. 44. IT staff of three individuals
  45. 45. Deployed RES Workspace Manager
  46. 46. Noticed an immediate positive reaction from end users</li></li></ul><li>Customer Reference: Bank of American Fork<br />Challenge<br />RES and XenDesktop<br />Enhanced Benefits<br /><ul><li>Take full advantage of the benefits of XenApp — adoption of thin clients, centralization of sensitive data for added security
  47. 47. Ability to give remote and after hours users access to corporate resources without using laptops
  48. 48. Faster publication of applications
  49. 49. Central management, reduced IT support costs
  50. 50. Improved user satisfaction and productivity — better customer service
  51. 51. XenDesktop POC beginning this quarter
  52. 52. Adoption of new virtual desktops easy for users with RES
  53. 53. Easier rollout for IT
  54. 54. RES will help centrally manage hybrid environment</li></li></ul><li>Citrix FlexCast + RES Software<br />
  55. 55. RES Workspace Manager 2011 <br />Security &<br />Performance<br />Advanced Administration<br />Composition&<br />Personalization<br />• Delegation of Control<br />• Remote Application • Integration<br />• Instant Reporting <br />• Compliancy<br />• Tracking and Reporting<br />• Desktop Transformation<br />• Application Management<br />• Zero Profile Technology<br />• Workspace Analysis<br />• Folder Synchronization<br />• Email Settings<br />• Removable Disk Control<br />• Application Access<br />• Network Security<br />• User Installed Applications<br />• Locations and Devices<br />• Dynamic Privileges<br />B<br />
  56. 56. The Offline Data Dilemma<br />Mobile users require a subset of their data to be available offline (documents, e-mail)<br />Windows Offline Folders are difficult to set up and troubleshoot<br />Microsoft SyncToy works great but is not an enterprise solution<br />Use Folder Synchronization to design the data neighborhood around the user and control how data automatically follows the user<br />B<br />
  57. 57. The User Profile Barrier<br />Local Desktop Profiles versus Remote Desktop Profiles<br />V1 User Profiles (XP) versus V2 User Profiles (Windows 7)<br />Virtualized applications versus installed applications<br />Roaming User Profiles are:<br />Monolithic<br />Session based<br />Not versioned<br />Use Zero Profile Technology to store user settings independently per application, apply settings just in time and roll back user settings on demand<br />B<br />
  58. 58. Dealing with E-mail Settings<br />Each user requires unique but uniform e-mail signature<br />Each business unit requires their own legal disclaimer<br />Each desktop type needs a different Outlook config<br />Scripting only deals with config and is not suitable for virtual apps and is difficult to troubleshoot<br />E-mail profiles get corrupted over time and are depending on roaming user profiles<br />Use E-mail Settings to control and configure e-mail signatures, legal disclaimers and connect mailboxes for any user on any device<br />B<br />
  59. 59. DEMORES Workspace ManagerComposition & Personalization <br />B<br />
  60. 60. RES Workspace Manager 2011 <br />Security &<br />Performance<br />Advanced Administration<br />Composition&<br />Personalization<br />• Delegation of Control<br />• Remote Application • Integration<br />• Instant Reporting <br />• Compliancy<br />• Tracking and Reporting<br />• Desktop Transformation<br />• Application Management<br />• Zero Profile Technology<br />• Workspace Analysis<br />• Folder Synchronization<br />• Email Settings<br />• Removable Disk Control<br />• Application Access<br />• Network Security<br />• User Installed Applications<br />• Locations and Devices<br />• Dynamic Privileges<br />B<br />
  61. 61. FlexCast with RES Advanced Administration<br />Citrix XenApp integration<br />Automatic application publishing<br />Full integration with Citrix XenApp streaming<br />Provides single pane of glass to administrators<br />License metering<br />For virtual, remote or installed applications<br />Any license metering type is supported<br />Application usage tracking<br />Keep track of who is using what, when and where<br />Works across all types of desktops<br />Great for targeting pilot users or decommissioning obsolete applications<br />B<br />
  62. 62. RES Workspace Manager 2011 <br />Security &<br />Performance<br />Advanced Administration<br />Composition&<br />Personalization<br />• Delegation of Control<br />• Remote Application • Integration<br />• Instant Reporting <br />• Compliancy<br />• Tracking and Reporting<br />• Desktop Transformation<br />• Application Management<br />• Zero Profile Technology<br />• Workspace Analysis<br />• Folder Synchronization<br />• Email Settings<br />• Removable Disk Control<br />• Application Access<br />• Network Security<br />• User Installed Applications<br />• Locations and Devices<br />• Dynamic Privileges<br />B<br />B<br />
  63. 63. RES Workspace Manager 2011 <br />Security &<br />Performance<br />Advanced Administration<br />Composition&<br />Personalization<br />• Delegation of Control<br />• Remote Application • Integration<br />• Instant Reporting <br />• Compliancy<br />• Tracking and Reporting<br />• Desktop Transformation<br />• Application Management<br />• Zero Profile Technology<br />• Workspace Analysis<br />• Folder Synchronization<br />• Email Settings<br />• Removable Disk Control<br />• Application Access<br />• Network Security<br />• User Installed Applications<br />• Locations and Devices<br />• Dynamic Privileges<br />
  64. 64. Context aware adaptive security<br />Data<br />Applications<br />Websites<br />Network<br />Dynamic privileges<br />Principle of least privilege<br />Elevate processes without modifying user account/ context<br />Multi-factor authentication<br />Control User Installed Applications<br />FlexCast with RES Security & Performance<br />B<br />
  65. 65. DEMORES Workspace ManagerSecurity &Performance<br />B<br />
  66. 66. Citrix FlexCast + RES Software<br />
  67. 67. RES Software at a Glance<br />Privately owned and venture–backed<br />Not only a quick fix, but a future- ready concept<br />Founded in <br />1999<br />Strategic<br />18 distributors worldwide<br />120+ certified resellers<br />1,500,000+ Licenses sold<br />4,000+ customers<br />100%<br />Channel–based<br />Proven<br />Technology<br />Focus on EMEA<br />and the US<br />Present in <br />8 countries<br />
  68. 68. Announcing at Synergy 2011…<br />RES Software Elevated to<br />Citrix Ready Leadership Partner <br />“RES has been a long-standing Citrix Ready partner and the elevation to a Leadership partner is a testament to the value they bring to Citrix desktop virtualization solutions.” <br />Gordon Payne<br />Senior Vice President<br />and General Manager<br />Desktop Division<br />
  69. 69. Second session entitled, “RES Software Solutions for Desktop Transformation” tomorrow at 2pm in Room 2024<br />Please come visit us on the show floor at booth 308<br /><ul><li>Live demos and in-booth presentations
  70. 70. Special license promotion
  71. 71. Check out the Desktop Transformation Pavilion</li></ul>Thank You!<br />
  72. 72. Bob JanssenChief Technology Officerb.janssen@ressoftware.comJeff FisherVP, Business Developmentj.fisher@ressoftware.com<br />
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