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  • 1. Is Email Key How often do you use the following for business-related communications? Average number of communication media used: Every Day Often 3.3 3.9 4.1 4.7 3.4 4.0 Dying? X Email Twitter Text Messaging (including SMS, GroupMe, …) Facebook Google+ Daily Often/Sometimes Foursquare Pinterest Google Chat or Google Hangout LinkedIn Messaging Skype FaceTime Instagram or Snapshot 100% 80% 60% 40% 20% 0% Posting to group forums or wikis Yahoo Msgr or AIM Internal corp. messaging (Yammer, Chatter, etc) Voicemail Voice telephone (mobile or land-line) Paper mail Age Gender Location 18-30 31-40 Male: 88.7% North America 50.0% Central America 3.3% South America 6.5% For more information, visit ExtremeNetworks.com Europe 33.4% Asia 5.7% Africa 1.2% Female: 11.3% 41-55 Over 55 Five years from now: Change in the number of communication media used: Five years from now: Young people expect to use: Women use more media on a regular basis. How do you expect your usage of each medium to change five years from now? Survey Response Breakdown More Less 20% 0% 40% -20% -40% -60% Confirming expectations, mail will be utilized less in the future. Beyond email and phone, texting is used more than other media. How often do you use the following for personal communications? Daily Often/Sometimes 100% 80% 60% 40% 20% 0% Older technologies like email, texting and the phone are the most entrenched. Men: -2 Young: -2.1 Extreme Networks conducted a worldwide survey on email and messaging communication trends. Here are the results. All: -1.7 Women: +.5