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Tqm&Kaizen

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Short 5 minute presentation on TQM and Kaizen

Short 5 minute presentation on TQM and Kaizen

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  • 1999- at one US plant 7000 emplyees gave 75K suggs of which 99% were implemented

Transcript

  • 1. By:
  • 2. What does TQM mean?
    • Total - Made up of the whole
    • Quality - degree of excellence a product or service provides
    • Management - Act, art or manner of planning, controlling, directing,….
    • Therefore, TQM is the art of managing the whole to achieve excellence .
  • 3. What is TQM? Constant drive for continuous improvement and learning. Concern for employee involvement and development Management by Fact Result Focus Passion to deliver customer value / excellence Organisation responsi ability Actions not just words (implementation) Process Management Partnership perspective (internal / external)
  • 4.  
  • 5. Methodology of Kaizen
    • Finding out the pain areas
    • Analyses the pain
    • Large scale preplanning and extensive project scheduling are replaced by smaller experiments
    • 3M’S- Mura, Muri & Muda
    • 5M’s Checklist- Man, Machine, Material, Method, Measurements.
  • 6. What are the 3M’S ?
    • Muda- Any wasteful activity or any obstruction to the smooth flow of an activity.
        • Activity = Work + Muda
        • Expenditure = Cost + waste
    • Mura- Inconsistencies in the system
    • Muri - Physical Strain
        • Pushed to work
        • Overburdened
    • Kaizen means removing Mura, Muda , Muri
  • 7. Key elements of Kaizen
    • Team work
    • Personal discipline
    • Improved morale
    • Quality circles
    • Suggestions for improvement
    • Toyota is one of the leaders in implementing Kaizen
  • 8.