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Campus Winners in Directi Case Study Competition

Campus Winners in Directi Case Study Competition
Team - The ones from near sanjay one
Idea on a location based social networking service
http://casestudy.directi.com/

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  • Source : http://www.dancewithshadows.com/tech/facebook-becomes-the-most-visited-networking-site-in-india/
  • http://timesofindia.indiatimes.com/india/84-of-villagers-in-7-states-not-aware-of-nets-existence/Be-Survey/articleshow/6538687.cms
  • Source : http://www.perceptric.com/blog/Brands/offset=10
  • Advertising on a car for a month cost Rs 5000-6000
  • http://www.dnb.co.in/IndianTelecomIndustry/OperationalPerformance.asp

Directi Case Study Competition Presentation Transcript

  • 1. 1
    Team Name
    ‘The ones from near Sanjay Van’
  • 2. Social Networking in India
    Growth in India’s Users July08  09
    43%
    Social Networking Users in India July2010
    13%
    Internet
    Social Networking
    Facebook showed a 179% y-o-y jump from last year
    July saw 33mn Indian web users visiting Social networking sites
    2
    Very Less Usage –Huge Opportunity to Grow
  • 3. Mobile Internet in India
    • Lot of scope for Mobile Internet Based applications in India
    • 4. With the coming of 3G usage will further increase
    • 5. Right now out of 12mn Mobile internet users only 2-3mn are active users
    • 6. Use of Location Based Services will also increase
    People need information
    IMRB & eTech Research
    • Online Communication is main purpose for accessing internet
    • 7. Information Search is the second most important purpose
    • 8. 70% of the users are college going and young men
    • 9. Most users fall in age group 18-35 years
    3
  • 10. Mobile Phones & Smart Phones in India
    • Total Mobile Subscribers in India – 652.4million July 2010
    • 11. Expected to reach 850mn in 2014
    All three factors forecast huge opportunity for Location based service
    • Total Smart Phone base in India is about 8-9million users
    (source: Canalys )
    • It is expected to double in the coming 2-3 years with launch of 3G
    For Mass Penetration of Location Based Application Only Smart Phone based App is not sufficient
    4
  • 12. Maturity of Users and Change in Perceptions
    Urban User : Scenario Till 2009
    Urban User : Scenario Shift Now
    High
    High
    Entertainment
    Location Based Service
    Perceived Value
    Perceived Value
    Mobile Apps
    Entertainment
    Information
    Information
    Location Based Service
    mCommerce
    mCommerce
    Mobile Apps
    Low
    Low
    High
    High
    Practical Value
    Practical Value
    Maturity of Mobile User
    • Maturity of mobile User depends on longevity and frequency of mobile
    usage.
    • As it increases the ease of usage with complex applications also increases
    5
  • 13. Opportunities for Location Based Social Networking Service in India
    Opportunities
    • Growing Subscriber Base
    • 14. Increasing Maturity of Users
    • 15. Increase in use of Smart Phones
    • 16. 3G Roll Out
    • 17. Lot of future potential
    • 18. Mobile Internet Penetration expected to increase a lot
    Challenges
    • 84% rural people don’t know about internet. Mass adoption is a challenge
    Src – IMRB research
    • Pricing
    • 19. Device & Technology
    • 20. Portable navigation devices market is not mature in India
    • 21. Consumer Education & Awareness
    6
    Level of Technology
    Mobile Handset Growth
    SN Industry growth phase
    Population under 25 years >50%
    LBS in India now  No
  • 22. 7
    Need for India’s First Location Based Social Networking Service
  • 23. 8
    Concept of ‘TrackYaa- Find me Follow me’
    PRODUCT DESCRIPTION
    Location Based Application to:
    • Trackrr – Add Updates, Review Places, Get Reviews and Upload photos
    • 24. Info Mate -- Collaborate with friends
    • 25. Mobile Dincharya --Plan your day
    • 26. Hobby Mates - Connect & Meet people with common interests
    • 27. Route Map -Get Travel Directions & Fare information
    Product title Meaning: Application that Tracks with a friendly and youthful approach highlighted by “Yaa”
    Tag line Meaning: Coming together of individuals on a common likes platform.
    Logo Meaning:
    • Circle denoting continuous and smooth service.
    • 28. Butterfly denotes a Fun and Friendly service
  • Who will be potential LBS application Users?
    9
    Consumer Self Image
    Educated
    Tech Lovers
    Young (15-36)
    Urban
    Enthusiastic
    Aware
    Interested in new offerings
  • 29. 10
    TrackYaa- Sneak Peek at the Home Page
  • 30. Trackrr
    TRACK-YAA
    Going to McDonalds @ GK
    Add Updates
    ACTIVITY- SCREEN 1
    Status Updates
    Variable Visibility (Public
    Updates on Facebook & Twitter
    Notify your friends
    Application to have Intelligent Search Engine
    • Search For Keywords in its database
    • 31. Search for relevant feeds from FB & Twitter
    in Friends posts.
    Service to serve Dual Purpose-
    1. Information of recent activity
    2. Collaborative outing- Social Need
    11
  • 32. Trackrr (Contd)
    Review Places
    REVIEWS- SCREEN 2
    Friends Reviews About
    The place in particular or
    In General
    Star Ratings being Provided
    TrackYaa Reviews from Trackyaa family
    TRACK-YAA Review
    Relevant Ads from the
    Said locality being fed.
    Ad Stream
    • Location Based Ad Stream from the said
    location and the current activity
    • Ad to be from informative purpose- Like
    Discounts/Offers
    Review
    • Get the Reviews from Friends who have been to the place. Ratings too.
    • 33. If No review then Review from Trackyaa Users
    12
  • 34. Trackrr (Contd)
    TRACK-YAA
    HAD CALZONE 
    Get Reviews
    FEEDBACK- SCREEN 3
    Provide Feedback of the place as Scrap
    Loyalty points for providingfeedback
    Also Give Star Ratings
    Share with FB/Twitter Frens
    Feedback
    • Here the user sends the feedback
    • 35. Data would be used for Market Analytics
    • 36. Loyalty points – B2B Goodies
    Feedback
    • Consumer Profiling based on current experience
    • 37. Envy Factor with praise/ Reward statement s in Scraps
    13
  • 38. Trackrr (Contd)
    Photo uploading
    PHOTO Sharing- SCREEN 4
    Pictures Taken can be uploaded
    Products with price part of
    Information for future
    Picture Details be shared as scrap
    Mc donanlds GK
    It was a nice experience
    French Fries – Rs 35
    Pictures Tagged to the
    location
    Tagging done and can be shared with FB
    Revenue
    Pictures Added- Market analytics related to visit
    And details about the location
    Loyalty benefits with the most number of feeds by a member
    Photo Sharing
    Pictures Taken will be shared in the Social Media
    Pictures will be tagged and feeds be provided to online community
    14
  • 39. Info Mate
    Collaborate with friends
    I am going to Dabang
    I would like my friends to Join In
    It would have been gr8 if my friends could join in
    Send Sms IM ‘Going for Dabang today-1PM show- PVR ’to 5454
    Login into ‘TrackYaa’
    Click- IM
    Or
    InfoMate will send this message to all your friends near your Location through SMS or will show in their Smart phones application ‘Trackyaa’
    &
    Interested friends of Rajiv can reply by clicking the given Link or by messaging back or
    by clicking Yes option in TrackYaa, as best suitable .
    Would You like to Join?
    Website link
    Click on
    ‘Trackyaa’ will send SMS to Rajiv- Conformation from ‘Nitesh’.
    In case sm1 clicks the link in Facebook
    15
  • 40. Info Mate For Smart Phones
    TRACK-YAA
    Would You Like To Join ?
    Ask the frens whether they
    Would like to join?
    • Will Send the message/ Ping to current friends online on TrackYaa
    • 41. Option to send the same request as FB Scrap
    • 42. For Non Smart Phones SMS based Short codes
    • 43. Ad to accompany these Feeds
    Select from the Options
    16
  • 44. Mobile Dincharya
    Plan your day
    Login into ‘Trackyaa’ from your Smart phone- Click ‘MD’
    Send Sms MD to 5454
    Holiday, Weekend…
    What to do?
    Or
    ‘TrackYaa’ Tracks your Location and sends a message to you or the application updates on your smart phone
    11 AM today CWG Hockey Match.
    Tickets available from tickets.cwg2010.com
    Or call 9811992312
    1 PM today ‘Dabang’ Movie, PVR Saket- 10 Mins from your location
    *For tickets call 9119923991
    2 of Your Friends Rahul and Abhishek recommend Dabang
    Your Friend Saurav is also watching this movie today at PVR Saket- 3 PM show
    Or
    3 of your friends will be watching Dabang today at 1 PM
    *Future Scope- Can also show how many tickets available
    - Will require real time integration
    17
  • 45. Hobby Mates
    Connect & Meet people with common interests
    I would like to meet Salsa Lovers there
    Going to South Ex
    Login into Trackyaa
    Click on HM
    Send Sms HM, “Love to meet Salsa Lovers” ’to 5454
    Or
    Common Interests e.g. Bikes, Salsa were entered while registering
    Based on that SMS is sent to all the people in the area having Salsa as interest
    &
    Would Youlike to Join?
    Application Website link
    Click on
    Interested Salsa Lovers can reply by clicking on the given link or by messaging back or by clicking Yes option the TrackYaa as best suitable
    TrackYaa will send SMS to Rajiv – Confirmation from Nitesh (if link on FB is clicked)
    18
  • 46. Route Map
    Get Travel Directions & Fare information
    Route Map will give Travel Information to your destination address vis-à-vis your Location
    • Would be used primarily for 3 purposes. Tourism, Pilgrimage, Intra city Commuting
    Request for FaresRM
    Mumbai 1365 Km far from Delhi
    Daily 5 trains and 10 Flights
    Reply with-
    AirRM- Flight Fares
    TrainRM- Train Fares
    TouristRM- Famous tourist spots
    HotelRM- Famous Hotels
    RestRM- Famous Restaurants
    -----------(ADS)---------
    Send Sms RM ‘Mumbai’to 5454
    Send Sms RM ‘KendriyaVidyalayaRKPuram’to 5454
    Send Sms RM ‘SunTemple’to 5454
    ‘KendriyaVidyalayaRKPuram’ Is 10Km away from your Location.
    To Know the Fares – Reply FaresRM
    -----------(ADS)---------
    DTC Bus number- 420
    Bus Fare- 10 Rs
    Auto Fare- 50 Rs
    Taxi Fare- 150 Rs
    Saket Metro station- 10 Rs
    -----------(ADS)---------
    Flights available-
    Kingfisher
    Spice Jet
    Indigo
    Jet Airways
    Go Air
    Deccan
    Air India
    To know the Fares, Reply back with
    Flight Name (3 letters) & Date
    EG: -KIN <DATE>
    -----------(ADS)---------
    Request for AIRRM
    Login into‘TrackYaa’- Click RM- and then put the Location
    Login into‘TrackYaa’- Click RM- and then put the Location
    Login into‘TrackYaa’- Click RM- and then put the Location
    19
  • 47. Marketing
    20
    TrackYaa - India’s First Location Based Social Networking Service
    Online Advertising:
    TG very active online. Highest visibility
    Social Media Marketing:
    It’s a location based social networking service. Marketing on social networking websites is required to attract TG. It will also create viral affect
    PR & Advertorials:
    To increase visibility and brand image
    Strategic Tie Ups:
    With social applications, Service providers like – Hotels, Restaurants, IRCTC etc
    Outdoor Advertising:
    Events Hosting, Banners at selective locations for some time
  • 48. Online Marketing Strategies
    Search Optimization (SEO): making you easy to find
    Email: Storytelling, direct connection so people return to your site/tools
    Search Marketing (SEM): Paid search ads in
    Google Seach Ads
    Online Ads: banners, sponsorships, etc
    Social Networks: FB, Twitter, etc
  • 49. Online Marketing- Internet Banner Ads
    • 10.3% service tax Additional
    • 50. Duration- 30 Days
  • Online Marketing - Social Media Marketing  Strategic Directions
    Objective
    Build TrackYaaBrand
    Engage with customers to build the story
    Listen Learn & Engage
    Address issues head-on
    Evolve Group point of view through collaboration
    Register All New Channels
    • Create an Engagement Model Around Objectives & Resources
    • 51. Address Specific Customer Needs
    23
    BLOG or be BLOGGED: Add blogging to the marketing mix, make people talk about you, Always note  PEOPLE trust PEOPLE
    • Peer to peer discussions create most trust !! & Blogs create peet2peer discussions
    • 52. should create content and initiate dialogue. It should help community members participate in a discussion.
    • 53. Share news Generate ideas
    • 54. Have a forum for feedback
  • Online Marketing- FACEBOOK strategy
    Direct Advertising Cost: 50$ per Day
    • For All over India
    TrackYaa will have to be grown not built
    • Community Page
    FACEBOOK
    HOW?
    • Create a TrackYaaFacebook page
    • 55. Use this page for discussions & events
    • 56. IntegrateTrackyaa with Facebook to get discussion & event updates on Trackyaa website
    WHY?
    • Interaction at a more personal level between users
    • 57. Users can upload & share their Trackyaa game scores (from mobile or online games)
    • 58. Facebook is widely used and hence more people would be involved. The ultimate goal is to grow the community – Facebook will assist Trackyaa
    • 59. Discount coupons for Trackyaa members
  • Online Marketing -- Social Media Marketing Twitter
    Get People to Re-Tweet
    Build Followers
    - Cross Promote Channels
    - Publish Good Content
    -Publish Interest arousing Content
    -Website Integration
    Encourage Evangelism
    Listen & Engage in Conversation
    -Testimonials
    -Net Promoters
    -Monitoring Service
    -Workflow
    25
  • 60. 26
    Online Marketing -- Social Media Marketing –> Social Games
    Top 5 Facebook Games:
    Farmville
    Café World
    Texas HoldEm Poker
    Mafia Wars
    Happy Aquarium
    Source: AppData.com
    Advertising Inside the Games
    • Social Games are gaining in popularity
    • 61. FarmVille has 74,806,786 monthly active users. The game has 16,022,479 fans.
    • 62. Almost 30mn people use farmville once a day
    • 63. Gamers spend between 45 minutes and 90 minutes a day on social games on the platform
    Leveraging Popular Games
    Billboards Inside the Game
    Low Cost
  • 64. 27
    Online Marketing -- Social Media Marketing – Social Games
    • Farmville Users – 28mn approx
    • 65. Indian Users 2-4mn
    • 66. Approximately 3 million Indian eyes
    • 67. Attention model here is hours not 30 seconds
    • 68. As people come back to same piece of content happily
    Zynga’s Farmville Farm
  • 69. 28
    Outdoor Advertising - CABVERTISING
    Advertise on private cabs Chain – Meru Cabs, Mega Cabs.
    Why?
    • Cabs ply the length & breadth of the city
    • 70. No fixed route
    • 71. e.g. Meru Cabs ply 1 million passengers a month. Each spending on an average 45minutes on the cab.
    Taxis spend 90% of the time in city center
    Each Taxi remain on the road for 14 hours a day
    Cost
    Rs 5000/month/cab
    Impact
    • Unlike other outdoor advertising, Cabvertised brands are at eye-level
    • 72. Cabvertised brands are seen at prime spots
    • 73. Cab interiors deliver a more detailed message to a captive audience
    Reach
    • 70% of the private cabs daily commuters are from business & corporate sectors
    • 74. 10% commuters are college students and Sr.citizens
    • 75. 98% of commuters belong to SEC A and B
  • 29
    Outdoor Advertising – Bookstores & Coffee Shops
    Events Partnership
    Advertise in bookstores
    • Stands in bookstores
    • 76. Bookmarks
    • 77. Partner the book launch parties
    Bookmarks
    Badges
    Advertise in coffee shops
    • Pamphlets at serving tables
    • 78. On Badges of coffee shop assistants
  • 30
    Merchandising
    Launch TrackYaa Merchandise to increase brand recall
    Merchandise like apparel, key chains, mugs, t-shirts
  • 79. 31
    Strategic Tie Ups- Sector Wise
    MEDIA
    TOURISM
    ENTERTAINMENT
    RETAIL
    GADGETS
    • Tie ups with New Smart Phone Companies
    • 80. Tie ups with Service Providers
    • 81. Tie ups with Datacard Providers
    • 82. TrackYaa – Reebok marathon
    • 83. Tie ups with Hyper markets
    • 84. Tie Ups with Large stores
    • 85. TrackYaa-Business World Campus treasure hunt
    • 86. Radio Mirchi-Trackyaa Traffic Beats
    • 87. TOI-TrackYaa Goodies for Foodies
    • 88. Jahan Dekha Wahan Jeeta – PVR TrackYaa
    • 89. Haldirams-Dhoondo Aaj Ki Speciality
    • 90. MTv –TrackYaa-Locate your Date
    • 91. MakemyTrip Trackyaa- Ghuma India Ghumo
    • 92. Ginger-TrackYaa. Find Your nearest Ginger service
    • 93. IRCTC-TrackYaa- Travel amenities tieups
  • Affiliate Marketing
    STEP 4
    Seller rewards TrackYaa with affiliate (rewards, points)
    STEP 2
    TrackYaa provides Information about brand/seller information to customer
    Affiliate
    Brand/ Sellers
    STEP 3
    TrackYaa directs the customer requirements to seller .
    STEP 1
    Customer Uses TrackYaa for brand/ seller based Information
    Customers
  • 94. Viral Marketing Strategies
    Track
    • Measure the success, No. of referrals,
    • 95. Opinion Poll performance, enquiries, View Counts
    Talkers
    • Target Opinion Leaders- People with maximum friends/Scraps/ Votes.
    • 96. Target Active Communities. Bloggers. Page Visits.
    The 5 T’s of VM Marketing
    Topics
    • Drive Portable ideas- Personalize through achievements
    • 97. Hot Topics related to Use of Social Media.
    • 98. Controversies & Campaigns
    Take part
    • Monitor, respond when appropriate, listen, be prepared to change,
    • 99. Assess time and resource commitments
    Tools
    • easily transmittable items - YouTube video, link newspaper article or blog
    • 100. Facebook groups, school based online community
  • Viral Marketing
    34
  • 101. Word of Mouse
    Trackyaa
    • Polling in the community pages
    • 102. Interactive and informative video of Trackyaa
    • 103. Competitions and offers with tie up partners
    Business World- Trackyaa Campus War of Words
  • 104. 36
    Viral Marketing – Treasure Hunt
    • Tie Up – TrackYaa develop a treasure hunt social game for Coke/Pepsi/RedBull
    • 105. Bottles hidden at various places in a particular area e.g. Central Park CP Delhi
    • 106. All bottles have unique code printed on them
    • 107. The person has to hunt atleast 3 bottles
    • 108. Take the unique code id & post it on the TrackYaa as and when bottle is found
    • 109. Status updated in real time and feeds provided on Facebook
    • 110. Pictures can also be uploaded and same can be shared.
    • 111. Generates interest among the participant and curiosity among the followers
    • 112. Huge following for TrackYaa & branding for coke/pepsi etc
  • 37
    Viral Marketing – Organizing Contests
    Best Image Contest
    • Level 1 Contest
    • 113. Users will upload realtime image on Facebook through TrackYaa and tag it to community page on Facebook
    • 114. Other users will poll for the best image
    • 115. Winners will get prizes
    Tell a story through Images
    • Level 2 Contest
    • 116. Users will tell his/her story through collection of realtime images
    • 117. Other users will poll for the best story
    • 118. Winners will get prizes
  • 38
    Cost Benefit Analysis
  • 119. Marketing Action Plan
    • Social Media Marketing
    • 120. Leverage Cricket
    WC 2011
    • Radio
    • 121. PR
    • 122. Book Stores Coffee Shops freebies
    • 123. Online Advertising
    • 124. Social Games
    • 125. Viral Marketing
    • 126. Loyalty Points
    • 127. Offline Events
    • 128. Ambient Advertising
    March2011
    Jan 2011
    May 2011
    July 2011
    • Currently there is no Location Based Social Networking Service
    • 129. Leverage this fact to create Buzz
  • 40
    Monetization Strategy – Ads in Application
    • Consumers are overwhelming to accept ads in exchange for valued content
    • 130. Ads are not typically recognized as advertising when embd with the results
    • 131. According to Arbitron Research travelling back home is a key venue for impulse purchase decisions and ideal time for advertising.
    Differential Rates for advertising:
    • Low charges in morning
    • 132. High charges during evening time
    Who will give ads:
    • Nearby Restaurants
    • 133. Nearby Events organizers
    • 134. Sale Discounts Shops
    • 135. Malls
    Ads & Discount Coupons
  • 136. USP of TrackYaa- For Advertisers
    Measurement
    Accountability
    Optimization
    Optimization
    TrackYaauser friendly interface will allow advertises to launch and manage campaigns easily. As Advertisers learn more about what ads are more effective with viewers, they can optimize their campaign accordingly with just a few clicks of the mouse.
    Measurement
    UsingTrackYaareporting metrics the Advertiser can immediately understand the effectiveness of his ads. This valuable data will enable advertisers to better understand which ads are engaging your viewers.
    Accountability
    With TrackYaaauction based pricing system the advertiser will only pay for Ads that are actually delivered which is not the case in most of the regional & Cable TV channels and OOH Media.
  • 137. Monetization- Market Analytics
    Business Model
    • Analysis of Consumer behavior w.r.t.-
    • 138. Eating Habits
    • 139. Travel Habits
    • 140. Expenditure Habits
    • 141. Geographical Location of Market Opportunities
    • 142. Products and Services being Sold- Whom/How/Where
    • 143. Facebook Activities- General Social Conditions
    Expenditures
    • Application Development for Market Analytics
    • 144. Sourcing Feeds from other SNS
    • 145. Business Development activities
    • 146. Application development for specific handsets
    Revenue
    • Provide Data to Market Research Companies
    • 147. Long term contracts with Equity Research/ Brokerage Firms
    • 148. Direct Data to any Firm pertinent to its business
  • Financials- Data Speak
    United States
    • 120 million FB subscribers
    • 149. 40% of population on FB
    • 150. 12 mn LBS Subscribers
    • 151. 4mn FourSquare Subscribers
    • 152. 340,000 Gowalla Subscribers
    India
    • 20 million FB subscribers
    • 153. 2% of population on FB
    • 154. 0 LBS Subscribers
    Figures in $ mn
    Mobile Ad Market- Growing at 42.3% CAGR
  • 155. Financials- Assumptions
  • 156. Financials- Income Statements
    Figures in INR million
  • 157. 46
    Financials- NPV & IRR
    NPV & IRR for 5 yrs
    - NPV & IRR is Negative for Low Level and Medium Level Scenarios
    - IRR is 18% > cost of capital for High Level Scenario
    NPV & IRR for 10 yrs duration
    - NPV & IRR is Positive for All three scenarios
    - IRR is 14% for Low Level and Gradually Increases for other Scenarios
    Financial Calculations
  • 158. 47
    Contingency Plan
  • 159. 48