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One CMS Does Not Fit All
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One CMS Does Not Fit All

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How to (and how we) started down the path of Knowledge Management and where we ended up.

How to (and how we) started down the path of Knowledge Management and where we ended up.

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  • Introduce yourself, dude.How can they contact you?
  • Storytelling is the best way to teach. What was our company like?

Transcript

  • 1. One CMS Does Not Fit AllMultiple Roads to Knowledge Management Rhyne Armstrong
  • 2. Hi!Thanks for coming.Rhyne Armstrong@ninety7facebook.com/ rhynerhynearmstrong@gmai l.com
  • 3. Here’s astory…I am @ninety7 #LavaCon is where you are
  • 4. RouteMatch 2011
  • 5. I am @ninety7 #LavaCon is where you are
  • 6. Identify theProblem.I am @ninety7 #LavaCon is where you are
  • 7. Don’t start byfixingproblems.I am @ninety7 #LavaCon is where you are
  • 8. Focus on thebig picturefirst.I am @ninety7 #LavaCon is where you are
  • 9. OurCommunicationSucks.
  • 10. Identify thePain.I am @ninety7 #LavaCon is where you are
  • 11. I am @ninety7 #LavaCon is where you are
  • 12. “Give it to mestraight, doc.”I am @ninety7 #LavaCon is where you are
  • 13. Identify yourtargets.I am @ninety7 #LavaCon is where you are
  • 14. * Alleviate the bottleneck* Reduce noise* Foster collaboration* Better client distribution* Centralize informationI am @ninety7 #LavaCon is where you are
  • 15. I am @ninety7 #LavaCon is where you are
  • 16. Be willingto adapt
  • 17. * Alleviate the bottleneck* Foster doc collaboration* Reduce noise* Centralize information* Foster collaboration* Better client distributionI am @ninety7 #LavaCon is where you are
  • 18. Try all thethings!I am @ninety7 #LavaCon is where you are
  • 19. Please. Limityourself.I am @ninety7 #LavaCon is where you are
  • 20. * How are you going to use it?* Who is going to host it?* What platform will it live in?* Will you need to connect to other systems?* What are people used to?* Is there a CMS already in your organization?* What can you do with legacy content?* What is your budget? Do you have one?I am @ninety7 #LavaCon is where you are
  • 21. Narrow yourlist to 3.I am @ninety7 #LavaCon is where you are
  • 22. Work inreality.I am @ninety7 #LavaCon is where you are
  • 23. Keep yournotes handy!I am @ninety7 #LavaCon is where you are
  • 24. I am @ninety7 #LavaCon is where you are
  • 25. I am @ninety7 #LavaCon is where you are
  • 26. I am @ninety7 #LavaCon is where you are
  • 27. I am @ninety7 #LavaCon is where you are
  • 28. I am @ninety7 #LavaCon is where you are
  • 29. I am @ninety7 #LavaCon is where you are
  • 30. We are stillworking.I am @ninety7 #LavaCon is where you are
  • 31. We are a team.
  • 32. Thank you for listening. ?I am @ninety7 #LavaCon is where you are
  • 33. Seriously, keep in touch.Rhyne Armstrong@ninety7facebook.com/ rhynerhynearmstrong@gmai l.com