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WorldCat Local@Auraria

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From an OCLC-sponsored session entitled, "Local Impact, Global Reach: WorldCat Local for Your Library" at the 2010 ALA Midwinter Meeting in Boston

From an OCLC-sponsored session entitled, "Local Impact, Global Reach: WorldCat Local for Your Library" at the 2010 ALA Midwinter Meeting in Boston


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  • Wikipedia: “Amendment 54 will help to ensure that government contractors do not buy influence over policy decisions”
  • I did what any self-respecting web developer would do: I contacted them and begged for their code.
  • Jennifer Ward Christine Tawatao
  • Transcript

    • 1. WorldCat Local @ Auraria
      Nina McHale
      Assistant Professor, Web Librarian
      University of Colorado Denver
      January 17 2010
    • 2. A Letter from Grandma
    • 3. What I can tell you about…
      Selection
      Our timeline
      Creating an inclusive selection process
      Implementation
      Our timeline
      Integration into library’s web presence
      Assessment
      Impact on public services
      Tweaks to home page
      Patron feedback
    • 4. Our Selection Timeline
      June 2008:
      Task Group formed
      Began investigation of NextGen products
      October 2008:
      “Top Three” identified
      NextGen Catalog Week
      December 2008:
      Made product recommendation to University
      Librarian/Library Director
    • 5. NextGen Task Group Membership
      Membership:
      Web Librarian (chair of selection process)
      Distance Support Librarian (chair of implementation process)
      Assistant Director for Technical Services
      2 Reference & Instruction Librarians
      Catalog Librarian
      ILS “Server Guy”
      For implementation, changed chair and swapped one R&I librarian for a
      bibliographer
    • 6. NextGen Catalog Week
      October 10-14, 2008
      Invited vendor reps from our three top picks:
      Aquabrowser
      Encore
      WorldCat Local
      Recorded vendor presentations put on reserve
      Invited all Library employees and colleagues from around the area
      Prize drawing to encourage feedback
    • 7. Task Group Selection Decision: Why WorldCat Local?
      Cost: competitively priced with no hidden extras
      Features: exactly what we wanted, nothing we didn’t
      Wanted: book covers and federated searching
      Not so much: concept maps
      Proof of concept: OCLC has our data, so we could see a prototype immediately
      Integration with existing resources: local and consortial III catalog
      Trust factor: OCLC
    • 8. Implementation Timeline
      January 2009: Contract negotiations began
      April 2009: Contract finalized
      Summer 2009:
      Created beta version
      Publicized WCL to faculty and students
      August 2009: Launched to campus community
    • 9. About the Contract…
      A four-month contract negotiation is not typical
      Colorado Amendment 54, enacted on December 31 2008:
      “Clean Government Colorado” intended to limit contractor influence on policy decisions
      Prohibits holding of contracts totaling $100,000 or more awarded by state or local governments without competitive bidding ("sole source government contracts”)
      It took longer to complete the contract
      than to implement WorldCat Local
    • 10. Integration into Library Web Site
      Instance of WCL is at
      http://aurarialibrary.worldcatlocal.org
      How do we get it into the Library’s home page?
      Launched on a tight time frame
      Cancellation of 360 Search July 31 2009
      Fall 2009 semester began August 17
      No time for formal usability
      Tabbed search box for library homepage desired
      Programmers? What programmers?
    • 11. OCLC Widget Generator
    • 12. OCLC Widget Generator Results
    • 13. OCLC Widget Generator
      Generator writes the HTML code for you and your WCL (copy + paste)
      It can be tweaked a bit by hand
      Fixed-width widget didn’t fit into center column of existing home page design
      Tab options somewhat limited
      One can select up to 5 of 6 tab options to include as well as which is the default
      However, tab labels can’t be changed
    • 14. University of Washington’s Tabs
    • 15. Placement on Library’s Home Page
    • 16. Why, Yes, You Can Have the Code!
      Yahoo Developer Network’s User Interface (YUI) TabView
      http://developer.yahoo.com/yui/tabview/
      XHTML chunk with 3 JavaScript files and 1 CSS file
      Thoroughly documented, but does require CSS/XHTML knowledge
      Allows complete customization of tab labels, colors, etc.
    • 17. Auraria Library’s Tabs
    • 18. Placement on Library’s Home Page
    • 19. Tab Labels and Search Tips: Books
      “Tip” addresses that the default book search does not work well for known-item searches
      Links are to title, author, etc. searches in traditional catalog
    • 20. Tab Labels and Search Tips: Articles
      “Tip” addresses that the WCL does not search ALL articles/databases owned
      Link is to homegrown database of databases
    • 21. Tab Labels and Search Tips: Journals
      “Tip” directs users looking for articles to “Articles” tab
      Added for known-item journal search
    • 22. Assessment
      Public services perspectives
      Reference and Instruction
      Document Delivery
      Patron reactions
      Students
      Faculty
    • 23. Reference and Instruction Perspectives
      Tension between mission of reference and instruction and discovery tools generally
      “Why Reference and Instruction Librarians Hate Federated Searching and NextGen Catalogs”
      Instruction survey: most instruction librarians do not demo WCL in their classes
      Shopping mall/boutique analogy
    • 24. Document Delivery Increase?
      Prospector (consortium) requests have increased by 9.1%
      Fall 2008: 5141
      Fall 2009: 5643
      However, 10% increase was typical for all member libraries during this time period
      ILL: Stats not yet calculated for Fall 2009
      Concern about increase in abandoned requests
      Discussion of limiting requests
      Increase in audio/video requests
    • 25. Changes for Spring 2010
      Tabbed “Start My Research” portion of web page more inclusive of other search tools, including:
      Our traditional catalog (Skyline)
      Our consortium catalog (Prospector)
      Homegrown database of databases
      Google Scholar
      Drop-downs added to “Books” and “Articles” tabs to select search tools
      “Books” set as default search
    • 26. “Books” Tab Changes
      Added drop-down menu that offers three catalog choices; default is catalog, not WCL
    • 27. “Articles” Tab Changes
      Added drop-down menu that includes WCL as default, our database of databases, and Google Scholar
    • 28. Patron Perspectives
      Faculty
      More experienced users are frustrated by what makes it easier for novices
      Known-item searching more roundabout
      Their comparisons of WCL to Amazon are—gasp!—derogatory!
      Students
      Mostly anecdotal reference transaction info
      Confusion over location of items
    • 29. Faculty Quote 1
      "The new database seems based on Amazon.com. I don’t need suggestions, and poor ones at that, of related books when I use the library. I don’t need to see what other borrowers thought of the book. The information I need is poorly displayed. It is hard to cut and paste. It takes several screens to scan through, instead of the much quicker scroll in the traditional format (e.g., finding out what libraries have the book). It supplies distracting, if not useless information (a picture of the cover, the distance to other libraries—as if I need to know how far Provo is). Finally, the one potentially useful feature—a direct link that will let me order the title via [the consortium catalog]—is left off."
    • 30. Faculty Quote 2
      "I’m glad to hear that this database is on a trial basis! It’s all over the place, specifically in the initial search options. Where I would have been able to search specifically for the call number or author, I am left to do a basic keyword search, and then to weed through the unwanted material (while this is helpful sometimes, it is counterproductive when the exact book is known). The layout also just looks cheesy. I feel like I’m searching Amazon.com for a discounted textbook that will inevitably be tattered and torn. Besides that, there aren’t many images linked to books and that exacerbates the cheesy vibes I get from it!I wonder if it is just that it will take me time to get used to the new look, but my first impression of it is NOT NOT NOT a good one!"
    • 31. Getting More Patron Feedback
      Faculty:
      “Connections” Seminars and other outreach venues
      Promotion of WCL features for teaching (i.e., tagging items, creating lists, etc.)
      Students:
      Massive usability project launching January 2010
    • 32. Questions? Comments?
      Nina McHale
      nina.mchale@ucdenver.edu
      Facebook & Twitter: ninermac
      WorldCat @ Auraria in action:
      http://aurarialibrary.worldcatlocal.org
      http://library.auraria.edu