social technology
and the participatory
  (history) museum

             nina simon, museum 2.0
the outline
what is social technology

why it works

how to use it to revolutionize museums
what is social technology?

 tools that enable people to create,
 share, and connect with each other
the Web isn’t necessary,
the Web isn’t necessary,
          but it makes some things easier

easier to publish           easier to distribute
the Web isn’t necessary,
         but it makes some things easier

easier to access              easier to track
the Web isn’t necessary,
       but it makes some things easier

zine                     blog
radio show               po...
and as things get easier,
          users can depend on each other

    old relationship                new relationships
...
what does a participatory platform look like?
how do the best ones work?
so how can you do it well?
       be an authority




                         be a participant



                       ...
participatory design can be used for...




marketing         research        exhibit design




                         ...
three recommendations
1. engage all kinds of participants
three recommendations
1. engage all kinds of participants
2. start small with something that excites you
three recommendations
1. engage all kinds of participants
2. start small with something that excites you
3. be clever abou...
questions
  What kinds of visitor expression and sharing do
you most want to support?
  How can participatory design posit...
Participatory  History
Participatory  History
Participatory  History
Participatory  History
Participatory  History
Participatory  History
Participatory  History
Participatory  History
Participatory  History
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Participatory History

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A presentation made at the Chicago History Museum on 2/24/2009 to accompany a workshop on participatory exhibit design.

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Participatory History

  1. 1. social technology and the participatory (history) museum nina simon, museum 2.0
  2. 2. the outline what is social technology why it works how to use it to revolutionize museums
  3. 3. what is social technology? tools that enable people to create, share, and connect with each other
  4. 4. the Web isn’t necessary,
  5. 5. the Web isn’t necessary, but it makes some things easier easier to publish easier to distribute
  6. 6. the Web isn’t necessary, but it makes some things easier easier to access easier to track
  7. 7. the Web isn’t necessary, but it makes some things easier zine blog radio show podcast group project wiki word of mouth ratings-enabled site address book social network
  8. 8. and as things get easier, users can depend on each other old relationship new relationships Authority is content provider Authority is platform provider
  9. 9. what does a participatory platform look like?
  10. 10. how do the best ones work?
  11. 11. so how can you do it well? be an authority be a participant (or do both)
  12. 12. participatory design can be used for... marketing research exhibit design blended onsite/online programs games experiences
  13. 13. three recommendations 1. engage all kinds of participants
  14. 14. three recommendations 1. engage all kinds of participants 2. start small with something that excites you
  15. 15. three recommendations 1. engage all kinds of participants 2. start small with something that excites you 3. be clever about ways to get away from the Web
  16. 16. questions What kinds of visitor expression and sharing do you most want to support? How can participatory design positively supplement the work you already do? How will you tend the garden? Who will do it? What concerns does this bring up? What is outside your participatory comfort zone?
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