LISTENING TO VISITORS
 A WORKSHOP WITH NINA SIMON
                                                             MUSEUM 2.0
...
web 2.0 is software
that gets better the more
people use it
       -Tim O’Reilly, technologist and publisher
how can a cultural
institution get better the
more people use it?
Lowell National Historical Park
Staff of Life grocery store
Auckland Museum   Minnesota History Museum
?
HOW DO YOU DESIGN THIS?
WHERE WERE YOU LAST NIGHT?
PHOTO BY NATHANINSANDIEGO, FLICKR (HTTP://WWW.FLICKR.COM/PHOTOS/NATHANINSANDIEGO/3455796359/)
WHAT IS NANOTECHNOLOGY?
LESSON 1:
MAKE SURE YOU CARE ABOUT
THE ANSWER. TO YOUR QUESTION.
Write down a question for which you
have a genuine interest in knowing other
           peoples’ answers.
LESSON 2:
MAKE THE QUESTION PERSONAL.
NATIONAL CONSTITUTION CENTER
DAISY: How do I know I'm talking to a human
and not just another machine?

DAISY: Are you sure that I'm not a real person
...
LESSON 3:
ASK SPECULATIVE QUESTIONS.
WORLDWITHOUTOIL.ORG
FRAMES EXPERIENCE

SPECULATIVE


  WOULD YOU GO TO MARS?
          PERSONAL
LESSON 4:
SITUATE YOUR QUESTION WISELY.
STORYCORPS BOOTH BY LOCAL PROJECTS




                                     CANADA SCIENCE AND TECHNOLOGY MUSEUM
CHIC CHICAGO, CHICAGO HISTORY MUSEUM   ADVICE, UNIVERSITY OF WASHINGTON STUDENT CENTER
http://www.ushmm.org/genocide/take_action/
PLAY.SIGNTIFIC.ORG
lab.signtific.org
Pick a good question. How would you
situate it to make it most effective--both
           online and in-gallery?
LISTENING TO VISITORS
 A WORKSHOP WITH NINA SIMON
                                                             MUSEUM 2.0
...
Listening to Visitors: A Workshop
Listening to Visitors: A Workshop
Listening to Visitors: A Workshop
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Listening to Visitors: A Workshop

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This workshop focuses on designing questions for visitor response -- both crafting the question and designing its physical location. This workshop first presented by Nina Simon on April 23, 2010 at the National Postal Museum.

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Listening to Visitors: A Workshop

  1. 1. LISTENING TO VISITORS A WORKSHOP WITH NINA SIMON MUSEUM 2.0 NINA@MUSEUMTWO.COM @NINAKSIMON ON TWITTER SLIDES - HTTP://BIT.LY/LISTENVISITORS
  2. 2. web 2.0 is software that gets better the more people use it -Tim O’Reilly, technologist and publisher
  3. 3. how can a cultural institution get better the more people use it?
  4. 4. Lowell National Historical Park
  5. 5. Staff of Life grocery store
  6. 6. Auckland Museum Minnesota History Museum
  7. 7. ? HOW DO YOU DESIGN THIS?
  8. 8. WHERE WERE YOU LAST NIGHT?
  9. 9. PHOTO BY NATHANINSANDIEGO, FLICKR (HTTP://WWW.FLICKR.COM/PHOTOS/NATHANINSANDIEGO/3455796359/)
  10. 10. WHAT IS NANOTECHNOLOGY?
  11. 11. LESSON 1: MAKE SURE YOU CARE ABOUT THE ANSWER. TO YOUR QUESTION.
  12. 12. Write down a question for which you have a genuine interest in knowing other peoples’ answers.
  13. 13. LESSON 2: MAKE THE QUESTION PERSONAL.
  14. 14. NATIONAL CONSTITUTION CENTER
  15. 15. DAISY: How do I know I'm talking to a human and not just another machine? DAISY: Are you sure that I'm not a real person talking to you by e-mail? What would it take to convince you? EXPLORATORIUM
  16. 16. LESSON 3: ASK SPECULATIVE QUESTIONS.
  17. 17. WORLDWITHOUTOIL.ORG
  18. 18. FRAMES EXPERIENCE SPECULATIVE WOULD YOU GO TO MARS? PERSONAL
  19. 19. LESSON 4: SITUATE YOUR QUESTION WISELY.
  20. 20. STORYCORPS BOOTH BY LOCAL PROJECTS CANADA SCIENCE AND TECHNOLOGY MUSEUM
  21. 21. CHIC CHICAGO, CHICAGO HISTORY MUSEUM ADVICE, UNIVERSITY OF WASHINGTON STUDENT CENTER
  22. 22. http://www.ushmm.org/genocide/take_action/
  23. 23. PLAY.SIGNTIFIC.ORG
  24. 24. lab.signtific.org
  25. 25. Pick a good question. How would you situate it to make it most effective--both online and in-gallery?
  26. 26. LISTENING TO VISITORS A WORKSHOP WITH NINA SIMON MUSEUM 2.0 NINA@MUSEUMTWO.COM @NINAKSIMON ON TWITTER SLIDES - HTTP://BIT.LY/LISTENVISITORS
  1. ¿Le ha llamado la atención una diapositiva en particular?

    Recortar diapositivas es una manera útil de recopilar información importante para consultarla más tarde.

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