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IBM Social Business Toolkit SDK

Niklas Heidloff
IBM Collaboration Solutions App Dev Advocate

28.11.2013
Disclaimers
IBM’s statements regarding its plans, directions, and intent are subject to change or
withdrawal without notic...
Agenda
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IBM Social Business Toolkit Playground

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Support Sample App leveraging IBM SmartCloud for Social Business

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Scenarios: Extensibility and Social Apps
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4

Extensibility
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Inside – out integration scenarios
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Extensions of the I...
IBM Social Business Toolkit SDK
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5

Infrastructure to easily consume functionality from IBM Connections and
IBM Smart...
IBM Social Business Toolkit SDK Components
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●

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6

SDK
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Available as open source
Development community
●
Wiki, Q&A...
Demo – Playground

7

© 2013 IBM Corporation
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© 2013 IBM Corporation
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© 2013 IBM Corporation
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© 2013 IBM Corporation
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Sample Scenario: Partner Community
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IBM SmartCloud for Social Business (SC4SB) provides a big set of out
of the b...
Sample Scenario: Partner Community
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28

Zeta Insurance is a fictive health insurance company that sells their
p...
Sample Scenario: Partner Community
Zeta Insurance
Support Specialists

Insurance Brokers

Paul Zhou

Samantha Daryn

Alan ...
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© 2013 IBM Corporation
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© 2013 IBM Corporation
Partner Solutions
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Partner solutions which use the IBM Connections infrastructure to
provide/enrich custom apps
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...
SugarCRM

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© 2013 IBM Corporation
SugarCRM

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© 2013 IBM Corporation
SugarCRM

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© 2013 IBM Corporation
SugarCRM

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© 2013 IBM Corporation
Highland Solutions

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© 2013 IBM Corporation
TIMETOACT GROUP

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© 2013 IBM Corporation
TIMETOACT GROUP

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© 2013 IBM Corporation
TIMETOACT GROUP

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© 2013 IBM Corporation
Trilog Group

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© 2013 IBM Corporation
Trilog Group

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© 2013 IBM Corporation
IBM Social Business Toolkit Landing Page
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https://www.ibmdw.net/social

© 2013 IBM Corporation
OpenNTF
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Open source community for IBM Collaboration Solutions
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800+ open source projects
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200k downloads / ...
OpenNTF – More than Open Source: Collaboration Today
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A curated news site for IBM Collaboration Solutions prof...
IBM Collaboration Solutions App Dev Webinars
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http://webinars.openntf.org
http://ibmdw.net/social/events

© 2013 I...
OpenNTF Resources
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Web pages
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OpenNTF.org, esp. the blog http://blog.openntf.org/
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CollaborationToday....
IBM Social Business Toolkit Resources
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Home page: http://ibmdw.net/social
SDK: http://ibmsbt.openntf.org...
Acknowledgements and Disclaimers
Availability: References in this presentation to IBM products, programs, or services do n...
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IBM Social Business Toolkit SDK - Playground and Scenarios

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Transcript of "IBM Social Business Toolkit SDK - Playground and Scenarios"

  1. 1. IBM Social Business Toolkit SDK Niklas Heidloff IBM Collaboration Solutions App Dev Advocate 28.11.2013
  2. 2. Disclaimers IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM’s sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion. Performance is based on measurements and projections using standard IBM benchmarks in a controlled environment. The actual throughput or performance that any user will experience will vary depending upon many factors, including considerations such as the amount of multiprogramming in the user’s job stream, the I/O configuration, the storage configuration, and the workload processed. Therefore, no assurance can be given that an individual user will achieve results similar to those stated here. 2 © 2013 IBM Corporation
  3. 3. Agenda ● ● IBM Social Business Toolkit Playground ● Support Sample App leveraging IBM SmartCloud for Social Business ● Partner Solutions ● 3 Overview Community © 2013 IBM Corporation
  4. 4. Scenarios: Extensibility and Social Apps ● ● 4 Extensibility ● Inside – out integration scenarios ● Extensions of the IBM Connections user experience ● Examples: Extensions to communities, embedded experiences in the activity streams ● Via OpenSocial gadgets, iWidgets, SPIs and extension points ● Not covered in this session Social Apps ● Outside – in integration scenarios ● Apps can leverage services that IBM Connections provides ● Examples: Context based searches in IBM Connections from apps, discussions stored in communities ● Via the Social Business Tookit SDK © 2013 IBM Corporation
  5. 5. IBM Social Business Toolkit SDK ● ● 5 Infrastructure to easily consume functionality from IBM Connections and IBM SmartCloud for Social Business ● Java and JavaScript APIs ● Generic REST calls ● Reusable UI controls Benefits ● Isolates complexity related to authentication mechanisms ● Makes it easy to switch between multiple environments ● Provides easy to use objects with many code examples © 2013 IBM Corporation
  6. 6. IBM Social Business Toolkit SDK Components ● ● ● ● 6 SDK ● Available as open source Development community ● Wiki, Q&A, etc. IBM Collaboration QuickStart Social Business ● On IBM SmartCloud ● Goal: Downloadable image Playground ● Lets developers experiment the social functionality using a web based application ● Hosted on IBM Greenhouse © 2013 IBM Corporation
  7. 7. Demo – Playground 7 © 2013 IBM Corporation
  8. 8. 8 © 2013 IBM Corporation
  9. 9. 9 © 2013 IBM Corporation
  10. 10. 10 © 2013 IBM Corporation
  11. 11. 11 © 2013 IBM Corporation
  12. 12. 12 © 2013 IBM Corporation
  13. 13. 13 © 2013 IBM Corporation
  14. 14. 14 © 2013 IBM Corporation
  15. 15. 15 © 2013 IBM Corporation
  16. 16. 16 © 2013 IBM Corporation
  17. 17. 17 © 2013 IBM Corporation
  18. 18. 18 © 2013 IBM Corporation
  19. 19. 19 © 2013 IBM Corporation
  20. 20. 20 © 2013 IBM Corporation
  21. 21. 21 © 2013 IBM Corporation
  22. 22. 22 © 2013 IBM Corporation
  23. 23. 23 © 2013 IBM Corporation
  24. 24. 24 © 2013 IBM Corporation
  25. 25. 25 © 2013 IBM Corporation
  26. 26. 26 © 2013 IBM Corporation
  27. 27. Sample Scenario: Partner Community ● ● 27 IBM SmartCloud for Social Business (SC4SB) provides a big set of out of the box functionality, for example: ● Ability to invite guests ● File synchronization for offline mobile usage ● Communities with forums, files, etc. Apps can be developed to extend the SC4SB functionality to implement specific business requirements, specifically: ● Workflow functionality / task assignments ● Internal discussions © 2013 IBM Corporation
  28. 28. Sample Scenario: Partner Community ● ● ● ● 28 Zeta Insurance is a fictive health insurance company that sells their products through partners, the insurance brokers For the communication with partners a SC4SB community is used ● New partners can easily be added as guests ● Product brochures are stored in the community as files ● Brokers can ask questions about products via forums Insurances brokers use the out of the box SC4SB community UX ● Web UI and mobile app ● File synch to mobile app for offline usage The Zeta Insurance support team uses an internal support app ● To avoid that multiple people work on same question ● To avoid having internal discussions in front of partners © 2013 IBM Corporation
  29. 29. Sample Scenario: Partner Community Zeta Insurance Support Specialists Insurance Brokers Paul Zhou Samantha Daryn Alan Goodwin SC4SB Community Internal Support App 29 © 2013 IBM Corporation
  30. 30. 30 © 2013 IBM Corporation
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  54. 54. Partner Solutions ● Partner solutions which use the IBM Connections infrastructure to provide/enrich custom apps ● ● ● ● 54 SugarCRM – Enriched Customer Relationship Management ● http://www.youtube.com/watch?v=5LgnKRsT6Hk Highland Solutions – Context based Searches from SugarCRM ● http://www.youtube.com/watch?v=ZJmTWO40GNw TIMETOACT GROUP – Custom Page & Web CMS Extension ● http://www.timetoact.de/ttacms.nsf/id/xcc Trilog Group – Social Project Management ● http://www.youtube.com/watch?v=ei5RcL8sVk8 © 2013 IBM Corporation
  55. 55. SugarCRM 55 © 2013 IBM Corporation
  56. 56. SugarCRM 56 © 2013 IBM Corporation
  57. 57. SugarCRM 57 © 2013 IBM Corporation
  58. 58. SugarCRM 58 © 2013 IBM Corporation
  59. 59. Highland Solutions 59 © 2013 IBM Corporation
  60. 60. TIMETOACT GROUP 60 © 2013 IBM Corporation
  61. 61. TIMETOACT GROUP 61 © 2013 IBM Corporation
  62. 62. TIMETOACT GROUP 62 © 2013 IBM Corporation
  63. 63. Trilog Group 63 © 2013 IBM Corporation
  64. 64. Trilog Group 64 © 2013 IBM Corporation
  65. 65. IBM Social Business Toolkit Landing Page ● 65 https://www.ibmdw.net/social © 2013 IBM Corporation
  66. 66. OpenNTF ● ● ● 66 Open source community for IBM Collaboration Solutions ● 800+ open source projects ● 200k downloads / year ● Cleared releases on OpenNTF, source code optionally on GitHub OpenNTF Inc. - non profit organization 501(c)(4) ● 31 member companies ● Board of directors, technical committee, IP manager More than open source ● Collaboration Today ● XPages.info ● YouTube channel ● Webinars © 2013 IBM Corporation
  67. 67. OpenNTF – More than Open Source: Collaboration Today ● ● ● 67 A curated news site for IBM Collaboration Solutions professionals at CollaborationToday.info and at @Collab2Day Covering news about various IBM products like IBM Connections, IBM Domino etc. and topics like app dev, mobile, cloud etc. Content maintained by a team of curators © 2013 IBM Corporation
  68. 68. IBM Collaboration Solutions App Dev Webinars ● ● 68 http://webinars.openntf.org http://ibmdw.net/social/events © 2013 IBM Corporation
  69. 69. OpenNTF Resources ● ● ● ● ● 69 Web pages ● OpenNTF.org, esp. the blog http://blog.openntf.org/ ● CollaborationToday.info ● XPages.info Twitter ● @openntf, @xsnippets, @collab2day Feeds ● http://collaborationtoday.info/follow.xsp ● http://blog.openntf.org/blogs/openntf.nsf/stories.xml ● StackOverflow feeds for #xpages and #ibmsbt YouTube ● http://www.youtube.com/openntf GitHub ● https://github.com/OpenNTF © 2013 IBM Corporation
  70. 70. IBM Social Business Toolkit Resources ● ● ● ● ● ● ● 70 Home page: http://ibmdw.net/social SDK: http://ibmsbt.openntf.org GitHub: https://github.com/OpenNTF/SocialSDK StackOverflow: #ibmsbt Twitter: @ibmsbt YouTube: http://youtube.com/ibmsbt Playground: http://bit.ly/sbtplayground © 2013 IBM Corporation
  71. 71. Acknowledgements and Disclaimers Availability: References in this presentation to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates. The workshops, sessions and materials have been prepared by IBM or the session speakers and reflect their own views. They are provided for informational purposes only, and are neither intended to, nor shall have the effect of being, legal or other guidance or advice to any participant. While efforts were made to verify the completeness and accuracy of the information contained in this presentation, it is provided AS-IS without warranty of any kind, express or implied. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this presentation or any other materials. Nothing contained in this presentation is intended to, nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM software. All customer examples described are presented as illustrations of how those customers have used IBM products and the results they may have achieved. Actual environmental costs and performance characteristics may vary by customer. Nothing contained in these materials is intended to, nor shall have the effect of, stating or implying that any activities undertaken by you will result in any specific sales, revenue growth or other results. © Copyright IBM Corporation 2013. All rights reserved. – U.S. Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp. IBM, the IBM logo, ibm.com, Rational, the Rational logo, Telelogic, the Telelogic logo, Green Hat, the Green Hat logo, and other IBM products and services are trademarks or registered trademarks of International Business Machines Corporation in the United States, other countries, or both. If these and other IBM trademarked terms are marked on their first occurrence in this information with a trademark symbol (® or ™), these symbols indicate U.S. registered or common law trademarks owned by IBM at the time this information was published. Such trademarks may also be registered or common law trademarks in other countries. A current list of IBM trademarks is available on the Web at “Copyright and trademark information” at www.ibm.com/legal/copytrade.shtml Other company, product, or service names may be trademarks or service marks of others. 71 © 2013 IBM Corporation
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