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Social Business and
IBM Connections
Thomas Schaeck, IBM
Twitter: @tschaeck
Niklas Heidloff, IBM
Twitter: @nheidloff
Christian Holsing, IBM
Twitter: @cholsing
Agenda


Social Business

IBM Connections 4 and Integration with other Products

App Dev for Social Business
With e-business our use of the internet went through a fundamental
transformation which changed how we conduct business forever




 From Surfing                                      to Selling



 From Browsing                                     to Buying
The social media revolution is changing the way people interact and
creates new relationships leveraging the social graph


                                                  Twitter



                   Blogger

                                        Vimeo



                                                                     Delicious




                             MySpace

             RSS                       Picassa
                                                                           Pinterest




                                                            Flickr

                    Wordpress




                                       Facebook
Leaders are leveraging Social Business
to create Competitive Advantage




     Activate the Workforce                                  Create a Smarter
     Improve productivity and unleash innovation by
     tapping into the collective intelligence inside and     Workforce
     outside their organizations                             “When the right people engage with the right
                                                             community, they can change the way business
                                                             works”




     Delight Customers                                       Create Exceptional
     Increase loyalty, advocacy, and revenue by listening,   Customer Experiences
     analyzing, and acting upon new insights to anticipate   “When customers are engaged on their own
     individual customers needs                              terms, you create more than a sale, you create
                                                             an advocate”
Social business makes business processes social in 4 ways

Reach people where                                  Enable people to
they live and work                                  engage productively in
                                                    a business context
Connect through identities on
consumer, b2b, and corporate                        Develop personal insights and
social networks                                     social intelligence

Communicate on the associated                       Facilitate emergent processes
channels




Monitor and analyze
                                                      Act on insight for
social data to discover
                                                      business advantage
new business insights
                                                      Integrate social capabilities into
Analyze identities, social                            the enterprise in order to act on
graphs, communications                                new opportunities, make better
channels, and social content                          decisions, optimize processes in
                                                      real time, and govern and
Identify opportunities, problems,                     manage risk
solutions, valuations, etc


                                                                      © 2012 IBM Corporation
IBM Connections is the center of the Social Business




                         IBM Websphere Portal




                                                IBM Lotus Notes
                                                   & Domino
        3rd Party
         Tools           IBM Connections 4




                                                 IBM Sametime
Agenda


Social Business

IBM Connections 4 and Integration with other Products

App Dev for Social Business
IBM Connections
 • Social software,
   designed for business.
 • Empowers business professionals
   to be more innovative and
   productive, by helping them identify                           Leverage what      Build and leverage
   and build networks of subject                                 others know and       your network
   matter experts.                            Connect and
                                              stay in touch
                                                                      shared
                                                                                          Employees
                                           with colleagues and
 • Facilitates the creation of vibrant         communities
                                                                                                         Share your
                                                                                                        content, info,
   communities of employees,                                                                            and expertise
   business partners, and customers                  Partners
   where creative ideas can be            Follow files, pages,
                                                                                                       Find the right
                                                                                                       people to help
   exchanged that can foster               forums, blogs, …                                             you succeed
                                                                                     Customers
   increased business growth.
                                                         In-context instant
 • Helps teams accomplish their                        messaging with experts      Virtual meetings, real-time
                                                                                          brainstorming
                                                          and teammates
   business objectives, whether they
   are located locally or distributed
   geographically.
Integrated Capabilities of IBM Connections
                          Profiles                                        Blogs*
                          Find the people you need                        Present your own ideas, hints & tips

                                                                          Wikis*
                                                                          Share Best Practices and
                          Micro-blogging                                  edit Web Content
                          Reach out for help or share
                          news with your social network                   Forums
                                                                          Exchange ideas with, and benefit from
                                                                          the expertise of others
 IBM Connections
                          Communities                                     Activities*
                          Work with people who share                      Organize your work and tap your
                          common roles and expertise                      professional network

      Mobile                                                              Bookmarks*
      iOS, Android, RIM                                                   Tell others what you consider important
                          Home                                            Ideas
                          See what's happening across                     Share and vote on Ideas
                          your social network
                                                                          Media Library
                                                                          Work with Pictures and Videos
                                                                          Files*
                          Social Analytics                                Post, share, and discover documents,
                          Discover who and what you don’t                 presentations, images, and more
                          know via recommendations                        Connect Content Management
                                                                          Manage most important documents
                                                                          (IBM Filenet, IBM CM8, MS SharePoint)
                                                 * use inside Communities, but also individually
Home with Activity Stream
• Quick Overview of activity in your
  social network and communities
• Access status updates and content                       Embedded
  shared by people                                        Application
  you follow
• Take action in context through
  Embedded Applications
• Share status updates, images, files
  using the share button
• Repost interesting content from       Your personal
  your network with one click           Activity Stream

• Open - Integrate 3rd party services
  and apps easily via open standards                                       Rich
                                                                        In-Context
                                                                        Interaction
Profiles                           Respond faster to customers
                                             and make better decisions

• Quickly find the
  people and
  expertise you need                                 See who
                                                     Connects
                                                       you
• Post status
  messages informing
  your network of what          Tags help
                              find experts
  you are doing
• Grow and maintain
  your professional
  network
• Communicate to
  your network your           Share
                         information and
  expertise and                have
                          conversations
  content
Microblogs                       Enable a more
                                             effective workforce


• Stay informed and connected
• Easily share files & photos in your
  status updates
• Provide feedback in status updates by
  using a single click to indicate 'Like'
• See and find others in the
  organization who liked the entry
• Search across all status updates to
  leverage intellectual capital created in
  these micro conversations
• Follow conversations via hashtags
Personal Files                  Spend less time
                                               searching for information

Share documents without sending
large attachments through e-mail
•Tag files so that they're easy to find;
add recommendations and comments
•Share files with selected individuals,
                                                         Tag, Like,
groups and communities, or make them                      Follow
public
•View sharing properties, such as who                      Sharing Info and
has shared a file and with whom, people                       Versions

who have downloaded files
•Manage versions and allow others to
upload new versions                                              Discuss the
                                                                document and
                                                                collaboratively
•Search for text in the title or body of the                     enhance it.
file
•Organize files in public or private folders
•Optionally moderate file submission
Communities                  Connect People
                                           and Collaborate

• Self-Create public, private, or
  moderated communities
                                       Customizable
• Access anywhere, anytime              Welcome
                                           Area
  through mobile, web, desktop
• Share information, files, photos,
  videos, events, …
• Collaborate on files,
  activities, wikis, ...
• Discuss in forums and blogs
• Innovate with ideation
• Subscribe to events from your                Discussions
  Notes / Outlook calendar                      and Q&A

• Integrate other apps as widgets
• Customize apps, welcome area,          Share,
  theme, ...                          discuss, and
                                      vote on Ideas
                                                               Share
                                                             images and
                                                               videos
Communities                           Increase sales and
                                      customer retention



                                               Access people &
          Community-                             information
         scoped Activity
            Stream




                   See what's new &
                      take action
Forums, Files, Media, Wikis
Ideation                 Harvest and execute
                                     ideas faster


• Gather structured feedback
  through Ideation Blogs from
  customers
• Generation and filtering of the
  best ideas
• Post ideas and gather feedback
  from customers in a more
  efficient and structured way
• Allow voting and comments from
  customers to bring popular ideas
  to surface
• Facilitate moving the best ideas
  to development of the idea via
  use of Activities
Community Events
          Events                 Schedule and keep track of
                                 team events


                                                 Many views supported (by
• Events provide a                                  week, month, etc)

  central place to plan
  and coordinate team
  events
• Accessible from IBM
  Lotus Notes® &
  Microsoft Outlook®
• Events appear in the
  activity stream
• Social commenting for
  each event
                          Webcal link to add to your
                             personal calendar
Community Document
          Management

    Connect your
    Community to a
    document library
     − IBM FileNet

     −   IBM Content
         Manager

    Work with managed
    documents from within
    a Community


    Customize Community
    to add document
    management
    capabilities
Community Metrics   Understand
                    community adoption
Social Analytics        Discover what and
                                 who you should know

• Personalized, smart
  recommendations for the
  People, Community and
  Content you should know
• Based on your Profile, tags,
  social network, and actions
• Found in Home page, Profiles
  and Communities
Connections Mail          Reduce
                                         redundant work




                           Access mail
                           & calendar




                          Read &
 Backend is flexible:
                        respond to
Domino or Exchange
                           mail
IBM Connections and
           IBM Content Collector for Compliance
• IBM Content Collector for IBM Connections
  helps organizations to manage compliance
  in the social business
• IBM Content Collector archives content
  from files, blogs, wikis, activities, forums,
  bookmarks and profiles to make it available
  for eDiscovery
• IBM Content Collector is part of the IBM
  Information Lifecycle Governance portfolio
  offering organizations a comprehensive
  strategy for enterprise wide compliance and
  governance solutions
•   More information:
    http://www.ibm.com/software/data/content-
    management/content-collector/
Social Everywhere

Web
Access



Mobile
Access

                              Windows Explorer
                              Microsoft Office

Desktop
Access
          Lotus Notes
          Microsoft Outlook
Mobile Apps                    Anytime, anyplace
                                          access to your network

• Access all of your Connections data
  from mobile browsers and free native
  apps
    • New Look with Sliding Drawers
    • Offline support for Files
    • Geo Location Tracking
    • Add Profiles to Device Contacts
    • Activity Stream support
• Download native app from major app
  stores: iTunes®, Google Play
  (formerly Android Market), Blackberry
  App Worlds™
Mobile Apps
Apple iPod Touch / iPhone Devices
                                    Anytime, anyplace
                                    access to your network
Mobile Apps   Anytime, anyplace
              access to your network
Mobile Apps
Google Android Devices
                         Anytime, anyplace
                         access to your network
Demo
Social Web Experiences                                         Infusing Social
         with WebSphere Portal                                          into Portal pages


Web Experience       Social                                      Social Web Experience

                     Profiles
                     Find the people you need

                     Communities
                     Work with people who share
                     common roles and expertise

                     Bookmarks
                     Save, share, and discover bookmarks


                     Blogs



                 +                                           =
                     Present your own ideas, and learn
                     from others


                     Activities
                     Organize your work and tap your
                     professional network

                     Forums
                     Exchange ideas with, and benefit from
                     the expertise of others
IBM Connections and     Creating Social
              IBM WebSphere Portal    Web Experiences


• Drive innovation and improve
  collaboration through socially-
  infused experiences
• Allow users to find the right
  people
• Enable customers to provide
  feedback
• Incorporate Connections Apps:
  Forums, Blogs, Profiles, Wikis,
  Activities, Bookmarks
• WebSphere Portal customers are
  entitled to IBM Connections Files
  and Profiles
• Download at http://ibm.biz/BdxFWR
Demo
Agenda


Social Business

IBM Connections 4 and Integration with other Products

App Dev for Social Business
Disclaimer

   Information regarding potential future products is intended to outline our general product
   direction and it should not be relied on in making a purchasing decision. The information
     mentioned regarding potential future products is not a commitment, promise, or legal
   obligation to deliver any material, code or functionality. Information about potential future
  products may not be incorporated into any contract. The development, release, and timing
      of any future features or functionality described for our products remains at our sole
                                             discretion.
Social Enabling Technologies

 Definition: Custom social applications
   – Applications that provide social and collaborative functionality and/or
   – Applications that leverage existing social software

 Social software as well as other cloud based and on-premises services provide REST APIs




 Custom social applications that leverage social software need to consume REST APIs
Social Enabling Technologies

 Interoperability through open standards



 OAuth




 IBM consumes and drives several other standards


    HTML5                     ARIA             SAML
Social Enabler for XPages Developers

 XPages is IBM's rapid application development platform for web and mobile apps

 The social enabler is an infrastructure to invoke REST APIs

 Available on OpenNTF with samples to connect to …
   – IBM Connections, IBM SmartCloud, Dropbox, Twitter, Facebook, etc.
Social Enabler for XPages Developers


 Isolates complexity related to authentication mechanisms
    – Application code is agnostic of the underlying
      authentication mechanism
    – Credentials are managed centrally in a web security store




 Makes it easy to switch between multiple environments




 Provides easy to use objects with many code examples
   – Low level APIs for directly consuming the REST services
   – Higher level objects with advanced capabilities
Announcing Today:
New IBM Social Business Toolkit for Web and Java Developers

Isolates complexity related to authentication mechanisms
   – Application code is agnostic of the underlying
     authentication mechanism
   – Credentials are managed centrally in a web security store




Makes it easy to switch between multiple environments




Provides easy to use objects with many code examples
  – Low level APIs for directly consuming the REST services
  – Higher level objects with advanced capabilities
Announcing Today:
New IBM Social Business Toolkit for Web and Java Developers

Targets the broader range of developers
  – Focus on web technologies: HTML, JavaScript and CSS
  – But also support Java developers, and more over time

Simplifies access to …
  – IBM Connections
  – IBM SmartCloud for Social Business
  – Other REST services

Provides new APIs and services designed to help developers
 build unified user experiences and consistent extensibility
 independent of ...
   – Product,
   – Delivery model (cloud, on-premises) and
   – Client type (desktop client, browser, mobile)
New IBM Social Business Toolkit – Web Developers Experience

 Comes with an SDK that can be run on Java application servers

 The JavaScript API is included with a single line of code

 The JavaScript API exposes a library agnostic API
New IBM Social Business Toolkit – Java Developers Experience

 Example usage in JSP
New IBM Social Business Toolkit – Components

 SDK
   – Available as open source

 Development community
   – Wiki, Q&A, etc.

 IBM Collaboration QuickStart Social Business
    – On IBM SmartCloud
    – As downloadable image

 Playground
   – Lets developers experiment the social functionality using a web based application
   – Hosted on IBM Greenhouse and IBM SmartCloud
Demo – Playground
IBM Collaboration QuickStart Social Business

                             Pre-integrated software appliance

          IBM Social Business Toolkit APIs

          IBM Social Business Core Modules

                                                            Unified
           Workflow and Forms     Social Collaboration
                                                         Communications
                 Domino            IBM Connections
                                                           Sametime




                VMWare®                      IBM developerWorks Cloud



  Provides a version of the SDK pre-installed as well as test user accounts
Extensions to IBM Connections




Embedded experiences in IBM Connections 4 can be built
 via OpenSocial gadgets




Home pages, communities and profiles can be extended using iWidgets
Extensions to IBM Connections

Scenario: Users can interact with Applications via the Embedded Experience




                                                             OpenSocial
                                                               Gadget
Extensions to IBM Connections

Scenario: Moderators can extend communities without having to deploy iWidgets




                                    Generic XPages iWidget




                                      Generic HTML iWidget
Extensions to IBM Connections

Scenario: Moderators can extend communities without having to deploy iWidgets
IBM Lotus Notes Browser Plug-in

 Runs Notes applications unmodified in browsers
 Install packages: Min – 65MB, Max – 125MB (includes JVM)
 Browsers: Firefox 8 and higher, Internet Explorer 8 and higher
 Operating Systems:
  Windows 7, Citrix
Sample: Trouble Ticket Application in Plug-in and as XPages App
Community – OpenNTF

 360 new open source releases per year

 Development Contests
   – More than 100 contributions received in first three development contests
   – Fourth development contest – win 5 x $1000




    – Ongoing XSnippets contests



 Questions on StackOverflow




 Support for GitHub
Community – XPages

 Vibrant community: 900 news entries this year on XPages.info

 40 hours of free XPages education videos




 New book
Demo – Collaboration Today
Acknowledgements and Disclaimers:

    Availability. References in this presentation to IBM products, programs, or services do not imply that they will be available in all
    countries in which IBM operates.


    The workshops, sessions and materials have been prepared by IBM or the session speakers and reflect their own views. They are
    provided for informational purposes only, and are neither intended to, nor shall have the effect of being, legal or other guidance or
    advice to any participant. While efforts were made to verify the completeness and accuracy of the information contained in this
    presentation, it is provided AS-IS without warranty of any kind, express or implied. IBM shall not be responsible for any damages arising
    out of the use of, or otherwise related to, this presentation or any other materials. Nothing contained in this presentation is intended to,
    nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and
    conditions of the applicable license agreement governing the use of IBM software.

    All customer examples described are presented as illustrations of how those customers have used IBM products and the results they
    may have achieved. Actual environmental costs and performance characteristics may vary by customer. Nothing contained in these
    materials is intended to, nor shall have the effect of, stating or implying that any activities undertaken by you will result in any specific
    sales, revenue growth or other results.

    © Copyright IBM Corporation 2012. All rights reserved.
         –      U.S. Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract
                with IBM Corp.
     IBM, the IBM logo, ibm.com, and IBM Connections are trademarks or registered trademarks of International Business Machines
     Corporation in the United States, other countries, or both. If these and other IBM trademarked terms are marked on their first occurrence
     in this information with a trademark symbol (® or ™), these symbols indicate U.S. registered or common law trademarks owned by IBM
     at the time this information was published. Such trademarks may also be registered or common law trademarks in other countries. A
     current list of IBM trademarks is available on the Web at “Copyright and trademark information” at www.ibm.com/legal/copytrade.shtml
     Other company, product, or service names may be trademarks or service marks of others.

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DNUG 2012 Keynote - Social Business with IBM Connections

  • 1. Social Business and IBM Connections Thomas Schaeck, IBM Twitter: @tschaeck Niklas Heidloff, IBM Twitter: @nheidloff Christian Holsing, IBM Twitter: @cholsing
  • 2. Agenda Social Business IBM Connections 4 and Integration with other Products App Dev for Social Business
  • 3. With e-business our use of the internet went through a fundamental transformation which changed how we conduct business forever From Surfing to Selling From Browsing to Buying
  • 4. The social media revolution is changing the way people interact and creates new relationships leveraging the social graph Twitter Blogger Vimeo Delicious MySpace RSS Picassa Pinterest Flickr Wordpress Facebook
  • 5. Leaders are leveraging Social Business to create Competitive Advantage Activate the Workforce Create a Smarter Improve productivity and unleash innovation by tapping into the collective intelligence inside and Workforce outside their organizations “When the right people engage with the right community, they can change the way business works” Delight Customers Create Exceptional Increase loyalty, advocacy, and revenue by listening, Customer Experiences analyzing, and acting upon new insights to anticipate “When customers are engaged on their own individual customers needs terms, you create more than a sale, you create an advocate”
  • 6. Social business makes business processes social in 4 ways Reach people where Enable people to they live and work engage productively in a business context Connect through identities on consumer, b2b, and corporate Develop personal insights and social networks social intelligence Communicate on the associated Facilitate emergent processes channels Monitor and analyze Act on insight for social data to discover business advantage new business insights Integrate social capabilities into Analyze identities, social the enterprise in order to act on graphs, communications new opportunities, make better channels, and social content decisions, optimize processes in real time, and govern and Identify opportunities, problems, manage risk solutions, valuations, etc © 2012 IBM Corporation
  • 7. IBM Connections is the center of the Social Business IBM Websphere Portal IBM Lotus Notes & Domino 3rd Party Tools IBM Connections 4 IBM Sametime
  • 8. Agenda Social Business IBM Connections 4 and Integration with other Products App Dev for Social Business
  • 9. IBM Connections • Social software, designed for business. • Empowers business professionals to be more innovative and productive, by helping them identify Leverage what Build and leverage and build networks of subject others know and your network matter experts. Connect and stay in touch shared Employees with colleagues and • Facilitates the creation of vibrant communities Share your content, info, communities of employees, and expertise business partners, and customers Partners where creative ideas can be Follow files, pages, Find the right people to help exchanged that can foster forums, blogs, … you succeed Customers increased business growth. In-context instant • Helps teams accomplish their messaging with experts Virtual meetings, real-time brainstorming and teammates business objectives, whether they are located locally or distributed geographically.
  • 10. Integrated Capabilities of IBM Connections Profiles Blogs* Find the people you need Present your own ideas, hints & tips Wikis* Share Best Practices and Micro-blogging edit Web Content Reach out for help or share news with your social network Forums Exchange ideas with, and benefit from the expertise of others IBM Connections Communities Activities* Work with people who share Organize your work and tap your common roles and expertise professional network Mobile Bookmarks* iOS, Android, RIM Tell others what you consider important Home Ideas See what's happening across Share and vote on Ideas your social network Media Library Work with Pictures and Videos Files* Social Analytics Post, share, and discover documents, Discover who and what you don’t presentations, images, and more know via recommendations Connect Content Management Manage most important documents (IBM Filenet, IBM CM8, MS SharePoint) * use inside Communities, but also individually
  • 11. Home with Activity Stream • Quick Overview of activity in your social network and communities • Access status updates and content Embedded shared by people Application you follow • Take action in context through Embedded Applications • Share status updates, images, files using the share button • Repost interesting content from Your personal your network with one click Activity Stream • Open - Integrate 3rd party services and apps easily via open standards Rich In-Context Interaction
  • 12. Profiles Respond faster to customers and make better decisions • Quickly find the people and expertise you need See who Connects you • Post status messages informing your network of what Tags help find experts you are doing • Grow and maintain your professional network • Communicate to your network your Share information and expertise and have conversations content
  • 13. Microblogs Enable a more effective workforce • Stay informed and connected • Easily share files & photos in your status updates • Provide feedback in status updates by using a single click to indicate 'Like' • See and find others in the organization who liked the entry • Search across all status updates to leverage intellectual capital created in these micro conversations • Follow conversations via hashtags
  • 14. Personal Files Spend less time searching for information Share documents without sending large attachments through e-mail •Tag files so that they're easy to find; add recommendations and comments •Share files with selected individuals, Tag, Like, groups and communities, or make them Follow public •View sharing properties, such as who Sharing Info and has shared a file and with whom, people Versions who have downloaded files •Manage versions and allow others to upload new versions Discuss the document and collaboratively •Search for text in the title or body of the enhance it. file •Organize files in public or private folders •Optionally moderate file submission
  • 15. Communities Connect People and Collaborate • Self-Create public, private, or moderated communities Customizable • Access anywhere, anytime Welcome Area through mobile, web, desktop • Share information, files, photos, videos, events, … • Collaborate on files, activities, wikis, ... • Discuss in forums and blogs • Innovate with ideation • Subscribe to events from your Discussions Notes / Outlook calendar and Q&A • Integrate other apps as widgets • Customize apps, welcome area, Share, theme, ... discuss, and vote on Ideas Share images and videos
  • 16. Communities Increase sales and customer retention Access people & Community- information scoped Activity Stream See what's new & take action
  • 18. Ideation Harvest and execute ideas faster • Gather structured feedback through Ideation Blogs from customers • Generation and filtering of the best ideas • Post ideas and gather feedback from customers in a more efficient and structured way • Allow voting and comments from customers to bring popular ideas to surface • Facilitate moving the best ideas to development of the idea via use of Activities
  • 19. Community Events Events Schedule and keep track of team events Many views supported (by • Events provide a week, month, etc) central place to plan and coordinate team events • Accessible from IBM Lotus Notes® & Microsoft Outlook® • Events appear in the activity stream • Social commenting for each event Webcal link to add to your personal calendar
  • 20. Community Document Management  Connect your Community to a document library − IBM FileNet − IBM Content Manager  Work with managed documents from within a Community  Customize Community to add document management capabilities
  • 21. Community Metrics Understand community adoption
  • 22. Social Analytics Discover what and who you should know • Personalized, smart recommendations for the People, Community and Content you should know • Based on your Profile, tags, social network, and actions • Found in Home page, Profiles and Communities
  • 23. Connections Mail Reduce redundant work Access mail & calendar Read & Backend is flexible: respond to Domino or Exchange mail
  • 24. IBM Connections and IBM Content Collector for Compliance • IBM Content Collector for IBM Connections helps organizations to manage compliance in the social business • IBM Content Collector archives content from files, blogs, wikis, activities, forums, bookmarks and profiles to make it available for eDiscovery • IBM Content Collector is part of the IBM Information Lifecycle Governance portfolio offering organizations a comprehensive strategy for enterprise wide compliance and governance solutions • More information: http://www.ibm.com/software/data/content- management/content-collector/
  • 25. Social Everywhere Web Access Mobile Access Windows Explorer Microsoft Office Desktop Access Lotus Notes Microsoft Outlook
  • 26. Mobile Apps Anytime, anyplace access to your network • Access all of your Connections data from mobile browsers and free native apps • New Look with Sliding Drawers • Offline support for Files • Geo Location Tracking • Add Profiles to Device Contacts • Activity Stream support • Download native app from major app stores: iTunes®, Google Play (formerly Android Market), Blackberry App Worlds™
  • 27. Mobile Apps Apple iPod Touch / iPhone Devices Anytime, anyplace access to your network
  • 28. Mobile Apps Anytime, anyplace access to your network
  • 29. Mobile Apps Google Android Devices Anytime, anyplace access to your network
  • 30. Demo
  • 31. Social Web Experiences Infusing Social with WebSphere Portal into Portal pages Web Experience Social Social Web Experience Profiles Find the people you need Communities Work with people who share common roles and expertise Bookmarks Save, share, and discover bookmarks Blogs + = Present your own ideas, and learn from others Activities Organize your work and tap your professional network Forums Exchange ideas with, and benefit from the expertise of others
  • 32. IBM Connections and Creating Social IBM WebSphere Portal Web Experiences • Drive innovation and improve collaboration through socially- infused experiences • Allow users to find the right people • Enable customers to provide feedback • Incorporate Connections Apps: Forums, Blogs, Profiles, Wikis, Activities, Bookmarks • WebSphere Portal customers are entitled to IBM Connections Files and Profiles • Download at http://ibm.biz/BdxFWR
  • 33. Demo
  • 34. Agenda Social Business IBM Connections 4 and Integration with other Products App Dev for Social Business
  • 35. Disclaimer Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion.
  • 36. Social Enabling Technologies Definition: Custom social applications – Applications that provide social and collaborative functionality and/or – Applications that leverage existing social software Social software as well as other cloud based and on-premises services provide REST APIs Custom social applications that leverage social software need to consume REST APIs
  • 37. Social Enabling Technologies Interoperability through open standards OAuth IBM consumes and drives several other standards HTML5 ARIA SAML
  • 38. Social Enabler for XPages Developers XPages is IBM's rapid application development platform for web and mobile apps The social enabler is an infrastructure to invoke REST APIs Available on OpenNTF with samples to connect to … – IBM Connections, IBM SmartCloud, Dropbox, Twitter, Facebook, etc.
  • 39. Social Enabler for XPages Developers Isolates complexity related to authentication mechanisms – Application code is agnostic of the underlying authentication mechanism – Credentials are managed centrally in a web security store Makes it easy to switch between multiple environments Provides easy to use objects with many code examples – Low level APIs for directly consuming the REST services – Higher level objects with advanced capabilities
  • 40. Announcing Today: New IBM Social Business Toolkit for Web and Java Developers Isolates complexity related to authentication mechanisms – Application code is agnostic of the underlying authentication mechanism – Credentials are managed centrally in a web security store Makes it easy to switch between multiple environments Provides easy to use objects with many code examples – Low level APIs for directly consuming the REST services – Higher level objects with advanced capabilities
  • 41. Announcing Today: New IBM Social Business Toolkit for Web and Java Developers Targets the broader range of developers – Focus on web technologies: HTML, JavaScript and CSS – But also support Java developers, and more over time Simplifies access to … – IBM Connections – IBM SmartCloud for Social Business – Other REST services Provides new APIs and services designed to help developers build unified user experiences and consistent extensibility independent of ... – Product, – Delivery model (cloud, on-premises) and – Client type (desktop client, browser, mobile)
  • 42. New IBM Social Business Toolkit – Web Developers Experience Comes with an SDK that can be run on Java application servers The JavaScript API is included with a single line of code The JavaScript API exposes a library agnostic API
  • 43. New IBM Social Business Toolkit – Java Developers Experience Example usage in JSP
  • 44. New IBM Social Business Toolkit – Components SDK – Available as open source Development community – Wiki, Q&A, etc. IBM Collaboration QuickStart Social Business – On IBM SmartCloud – As downloadable image Playground – Lets developers experiment the social functionality using a web based application – Hosted on IBM Greenhouse and IBM SmartCloud
  • 46. IBM Collaboration QuickStart Social Business Pre-integrated software appliance IBM Social Business Toolkit APIs IBM Social Business Core Modules Unified Workflow and Forms Social Collaboration Communications Domino IBM Connections Sametime VMWare® IBM developerWorks Cloud Provides a version of the SDK pre-installed as well as test user accounts
  • 47. Extensions to IBM Connections Embedded experiences in IBM Connections 4 can be built via OpenSocial gadgets Home pages, communities and profiles can be extended using iWidgets
  • 48. Extensions to IBM Connections Scenario: Users can interact with Applications via the Embedded Experience OpenSocial Gadget
  • 49. Extensions to IBM Connections Scenario: Moderators can extend communities without having to deploy iWidgets Generic XPages iWidget Generic HTML iWidget
  • 50. Extensions to IBM Connections Scenario: Moderators can extend communities without having to deploy iWidgets
  • 51. IBM Lotus Notes Browser Plug-in Runs Notes applications unmodified in browsers Install packages: Min – 65MB, Max – 125MB (includes JVM) Browsers: Firefox 8 and higher, Internet Explorer 8 and higher Operating Systems: Windows 7, Citrix
  • 52. Sample: Trouble Ticket Application in Plug-in and as XPages App
  • 53. Community – OpenNTF 360 new open source releases per year Development Contests – More than 100 contributions received in first three development contests – Fourth development contest – win 5 x $1000 – Ongoing XSnippets contests Questions on StackOverflow Support for GitHub
  • 54. Community – XPages Vibrant community: 900 news entries this year on XPages.info 40 hours of free XPages education videos New book
  • 56. Acknowledgements and Disclaimers: Availability. References in this presentation to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates. The workshops, sessions and materials have been prepared by IBM or the session speakers and reflect their own views. They are provided for informational purposes only, and are neither intended to, nor shall have the effect of being, legal or other guidance or advice to any participant. While efforts were made to verify the completeness and accuracy of the information contained in this presentation, it is provided AS-IS without warranty of any kind, express or implied. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this presentation or any other materials. Nothing contained in this presentation is intended to, nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM software. All customer examples described are presented as illustrations of how those customers have used IBM products and the results they may have achieved. Actual environmental costs and performance characteristics may vary by customer. Nothing contained in these materials is intended to, nor shall have the effect of, stating or implying that any activities undertaken by you will result in any specific sales, revenue growth or other results. © Copyright IBM Corporation 2012. All rights reserved. – U.S. Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp. IBM, the IBM logo, ibm.com, and IBM Connections are trademarks or registered trademarks of International Business Machines Corporation in the United States, other countries, or both. If these and other IBM trademarked terms are marked on their first occurrence in this information with a trademark symbol (® or ™), these symbols indicate U.S. registered or common law trademarks owned by IBM at the time this information was published. Such trademarks may also be registered or common law trademarks in other countries. A current list of IBM trademarks is available on the Web at “Copyright and trademark information” at www.ibm.com/legal/copytrade.shtml Other company, product, or service names may be trademarks or service marks of others.