Technology in advising


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Technology in advising

  1. 1. TECHNOLOGY IN ADVISING Nikki Lemmon October 2013
  2. 2. About me Veteran Academic Advisor 9 years professional experience Web Content Contributor write copy, organize content Web Developer technical stuff On-the-Cusp Gen X’er digital native?
  3. 3. Technology can be frustrating…
  4. 4. How do we know which technologies to use and keep up with the latest trends?
  5. 5. Models for learning communities starter league | 1871 | Chicago
  6. 6. Starting with “why” What is our challenge and can we use technology to help solve it?
  7. 7. Starting with “why”
  8. 8. Starting with “why” • Outreach : quantity • Communication: quality • Student Learning Outcomes • Operations / Efficiency • Professional Development
  9. 9. What has worked digital records Challenge: Sharing information across five campuses Solution: • Create digital student files on a secure, network drive • Electronic forms • Electronic notes in SIMS
  10. 10. What has worked digital records Outcomes: • Communication: Files are easily accessed by any advisor or authorized student services unit • Efficiency: reduces instances of lost files
  11. 11. What has worked digital records
  12. 12. What has worked digital records
  13. 13. What has worked electronic degree audit Challenge: • manually updating degree evaluations timeconsuming • lack of consistency between Advising Office and Registrar’s Office Solution: electronic degree audits housed in student management information system
  14. 14. What has worked electronic degree audit Outcomes: • Communication: eliminated inconsistencies with advising / degree audit • Efficiency: eliminated manual updates to degree audits • Student Learning: increase student responsibility by providing online, real-time tools
  15. 15. What has worked webpage restructuring
  16. 16. What has worked webpage restructuring Challenge: lack of webpage use, information Solution: webpage redesign & promotion • Increased readability • Increased updates made to page • Added frequently distributed information
  17. 17. What has worked webpage restructuring Outcomes: • Communication: Created current, informative, and readable webpage for students, advisors, and other University stakeholders • Outreach: increased information distribution • Student Learning: increased student access to information
  18. 18. What has worked #social media
  19. 19. What has worked #social media Challenge: connecting regularly with national academic advising community Solution: social media: #acadv Twitter chat, NACADA LinkedIn group Outcomes: • Professional Development: Real-time conversation on universal issues in advising at no cost
  20. 20. What has worked #social media Challenge: building community, getting the word out for commuter campus Solution: social media Outcomes: • Student Learning: student engagement • Communication / Outreach
  21. 21. Mixed results advising chat Pros: • Added modality for student contact • Students received live help during specified hours Cons: • Thoroughness of interactions • Lack of student use / lack of promotion • Advisor preference
  22. 22. Ideas for moving forward online advising course Challenge: • information flow / outreach / communications • advisor caseload / scalability • student responsibility • student engagement in academic planning process Solution: online advising course, through University LMS or open-source site (e.g. Moodle)
  23. 23. Ideas for moving forward online advising course Possible features: • Advising syllabus • Resources : major selection, career development tools • FAQ’s • Video tutorials : degree audit, course selection • Advising chat
  24. 24. Ideas for moving forward online advising course Outcomes: • Outreach: each student receives complete information • Communication: advising sessions can address developmental issues rather than prescriptive ones • Student learning: Provide opportunity for student responsibility • Efficiency: information can get delivered repeatedly without manpower and advisors can answer more specific questions
  25. 25. Ideas for moving forward online advising course Promotion: • Tell your students! • Encourage prior to appointments • Collaborate with willing stakeholders • Social media
  26. 26. Ideas for moving forward virtual advising sessions Challenge: students may have difficulty attending in-person advising sessions Solution: video-conferencing tools : e.g. Go To Meeting , Google Hangouts, Blackboard Collaborate
  27. 27. Ideas for moving forward virtual advising sessions Google Hangout
  28. 28. Ideas for moving forward virtual advising sessions Features: • Video conference, voice, screen sharing Outcomes: • Outreach: modality for connecting with students where they are • Communication: advising sessions can be completely personalized
  29. 29. Questions? Comments? Thank you!
  30. 30. Image Attributions (Flikr Creative Commons) SpongeBob technology gif 1871 (CC) John Tolva Golden Circle Infographic • adapted by research by Simon Sinek • used in the One Too Many Mornings blog post 'The Golden Circle: a formula for inspiring action' - • recreated by Sally King at SK Graphic Design • (CC) Gavin Llewellyn. Messy Desk: (CC) Jeffrey Beall University Website (CC)xkcd Twitter logo: (CC) photologue_np