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Quality Management System Vendor Software System Use Benchmark March2014
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Quality Management System Vendor Software System Use Benchmark March2014

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The purpose of this survey was to collect data from companies from all industries on enabling technology currently used to support key areas of their Quality Management System. Data was collected from …

The purpose of this survey was to collect data from companies from all industries on enabling technology currently used to support key areas of their Quality Management System. Data was collected from the LinkedIn Quality & Regulatory Network group representing over 77,000 professionals worldwide. Over 620 members from multiple industries participated in this survey.

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  • 1. OVERVIEW The purpose of this survey was to collect data from companies on enabling technology currently used to support key areas of their Quality Management System. Data was collected from the LinkedIn Quality & Regulatory Network group representing over 77,000 professionals worldwide. Over 620 members from multiple industries participated. Key Findings: • Although many enabling technologies are available for both small and global companies, the majority of organizations still use manual methods to track and manage their Quality Management System. • Many participants commented on the both the benefits of an electronic system and platform and also the challenge on configuring and sustaining quality software especially globally. Listing of all Software Vendors mentioned by participants in this survey can be found in the Appendix. Any questions about this Survey can be sent to Nikki Willett, Founder/Owner LinkedIn Quality & Regulatory Network. *Source Data: LinkedIn Quality & Regulatory Network Group, March 2014 LinkedIn, the LinkedIn logo, the IN logo and InMail are registered trademarks or trademarks of LinkedIn Corporation and its affiliates in the United States and/or other countries. All other references to company and product names are copyright in their own right. Copyright 2014 . Quality & Regulatory Network by Nikki Willett. All rights reserved. QUALITY & REGULATORY NETWORK Copyright 2014 Quality & Regulatory Network 2
  • 2. DEMOGRAPHICS REPRESENTATION FROM PARTICIPANTS ABOUT THEIR INDUSTRY 35.0% 29.1% 30.0% 25.0% 21.5% 20.0% 15.0% 9.3% 10.0% 5.0% 9.0% 4.3% 3.9% 1.0% 1.3% 1.0% 1.6% 1.0% 4.2% 3.2% 2.4% 5.0% 1.0% 1.6% 0.0% Note: Some answers were consolidated under one industry while those with only a single response were allocated to "Other." *Source Data: LinkedIn Quality & Regulatory Network Group, March 2014 QUALITY & REGULATORY NETWORK Copyright 2014 Quality & Regulatory Network 3
  • 3. DEMOGRAPHICS REPRESENTATION FROM PARTICIPANTS ABOUT THEIR COMPANY ANNUAL REVENUE AND THEIR ROLE OR FUNCTION WITHIN THE COMPANY Annual Revenue Role / Function 70.0% 60.4% 60.0% 50.0% more than 1B 27% less than 25M 33% 40.0% 30.0% 20.0% 10.0% 500-999M 12% 10.0% 9.0% 3.7% 1.0% 3.9% 1.3% 2.6% 0.8% 7.5% 0.0% 26-500M 28% *Source Data: LinkedIn Quality & Regulatory Network Group, March 2014 QUALITY & REGULATORY NETWORK Copyright 2014 Quality & Regulatory Network 4
  • 4. INTERNAL/EXTERNAL AUDIT OTHERS: 123Compliance Lotus Notes Arena PLM MetricStream AssurX CatsWeb Microsoft Navision Audit Utopia Montrium Connect Bespoke Neomatics ExpressPack Quality BLUe-CAT Synergy NextDocs BSI Entropy Omnify Empower Cama Software Optiva (Infor) 30.0% CIQA QA Manager Pastel CloudForge Prodom (I.A.C.T.) 20.0% CloudQMS Q5 Systems ComplianceControl Centre QAD DNV.GL Synergi Qasys Software (Umbani) Documentum QPR eMatrix Quality Online (Icologiq) Ensur Mystic Quality Works Entropy (BSI) Harrington Group International Qualtrax HP Quality Center Salesforce IBS ServiceNow Ideagen Workbench SoftExpert Excellence Suite IHS SoftTech QMS InfoRouter Solabs Intelex Stemsoft Intertek Sword Achiever ION Simple Trak TipQA IQS Veeva Jira (Atlassian) Vivaldi Software LabExpert WQS 60.0% 50.0% 50.1% 40.0% 11.5% 9.7% 10.0% 3.4% 3.8% 1.3% 4.1% 2.7% 3.6% 1.4% 1.3% 4.9% 1.4% 0.7% Other Traction Teampage Trackwise (Sparta Systems) SharePoint SAP Qumas Q-Pulse Pilgrim Software Oracle MasterControl / QAAD Infotehna Quality Expert ETQ Custom Developed Manual 0.0% Rivo Safeguard Note: Some participants may have selected multiple systems if represented within their organizations. Those software vendors with less than a 1% response are not reflected in the chart but are included in the list of other Vendors. *Source Data: LinkedIn Quality & Regulatory Network Group, March 2014 QUALITY & REGULATORY NETWORK Copyright 2014 Quality & Regulatory Network 5
  • 5. CAPA 45.0% OTHERS: 40.7% 40.0% 123Compliance NovaTek BLUe-CAT Synergy Process Pro 35.0% Bugzilla Prodom Cama Software Q5 Cebos Qasys 25.0% CIQA QA Manager QPR CloudForge QSTAT 20.0% CloudQMS Quads CloudQMS Quality Online Icologiq ComplianceControl Centre Quality-Works Compliancewire Qualtrax Documentum QuickControl Ensur QUIPS Entropy Redmine Grand Avenue Rivo Safeguard HP Quality Center ServiceNow IBS Simple Trak Ideagen Workbench Soft Expert Intelex SoftTech QMS Intertek SOLABS QM IQS STEMSOFT JIRA Sword Achiever Job Boss The QAB Lotus Notes TipQA MetricStream Title21 Montrium Connect Veeva Neomatics Vivaldi Software 30.0% 15.1% 12.8% Other 1.1% Trackwise (Sparta Systems) SharePoint SAP Pilgrim Software Oracle MasterControl Infotehna ETQ AssurX CATSWeb Custom Developed Manual 0.0% Qumas 4.5% 3.4% 2.6% 3.2% 2.4% 3.2% 1.5% 1.1% 1.1% Q-Pulse 2.4% 1.1% 5.0% 3.6% PLM software (i.e., Agile, Arena, Dassault, Omnify, PTC,… 10.0% Traction Teampage 15.0% NextDocs Note: Some participants may have selected multiple systems if represented within their organizations. Those software vendors with less than a 1% response are not reflected in the chart but are included in the list of other Vendors. *Source Data: LinkedIn Quality & Regulatory Network Group, March 2014 QUALITY & REGULATORY NETWORK Copyright 2014 Quality & Regulatory Network 6
  • 6. CHANGE CONTROL 45.0% 40.7% 40.0% OTHERS: 123Compliance LabExpert AssurX CATSWeb Lotus Notes 30.0% Audit Weaver MetricStream BLUe-CAT Synergy Micros Inspire 25.0% Bugzilla Montrium Connect Cama Software Neomatics CIQA QA Manager NextDocs CloudForge NovaTek CloudQMS PDXpert ComplianceControl Centre Process Pro Ensur Prodom Entropy Q5 e-Packmat Qasys Grand Avenue Harrington Group International Quads IBM Rational Change Qualtrax IBS QuickControl Ideagen-Workbench SoftExpert Excellence Suite IHS Solabs Intelex STEMSOFT IQS Sword Achiever ITSM TipQA JD Edwards Title21 JIRA Veeva Kintana Vivaldi Software Lab Vantage ZenDoc 35.0% 20.0% 14.9% 13.9% 15.0% 10.0% 2.6% 1.1% 2.0% 1.3% 3.3% 2.2% 2.0% 5.0% 6.7% 3.2% 1.3% 3.2% 1.1% 1.1% Other Traction Teampage Trackwise (Sparta Systems) SharePoint SAP Qumas Q-Pulse PLM software (Arena, Dassault, Omnify, PTC, Siemens) Pilgrim Software Oracle MasterControl Infotehna ETQ Documentum Custom Developed Manual 0.0% Quality Online Note: Some participants may have selected multiple systems if represented within their organizations. Those software vendors with less than a 1% response are not reflected in the chart but are included in the list of other Vendors. *Source Data: LinkedIn Quality & Regulatory Network Group, March 2014 QUALITY & REGULATORY NETWORK Copyright 2014 Quality & Regulatory Network 7
  • 7. COMPLAINTS 60.0% 53.9% 50.0% 40.0% 30.0% 25.7% 19.6% 20.0% 10.0% 4.7% 4.7% 5.8% 4.7% 3.3% 4.4% 4.1% 1.9% 1.9% 1.4% 1.1% 10.2% 1.4% 1.7% Other Trackwise (Sparta Systems) Traction TeamPage SharePoint SAP SalesForce.com Qumas Q-Pulse PLM (Agile, Arena, Omnify) Pilgrim Software Oracle Siebel Oracle Argus MasterControl Infotehna ETQ Custom Developed Manual 0.0% OTHERS: 123Compliance ARISg AssurX CATSWeb Beacon Bespoke systems BLUe-CAT Synergy Breeze Bugzilla CALLS (Volos) Cama Software CIQA QA Manager CIS CloudForge CloudQMS ComplianceControl Centre CTQ CTS Documentum Donor Dialogue's DRM Touch Ensur Entropy ePowerCenter EthicsPoint Grand Avenue Harrington Group International IBS Ideagen Workbench Infor Intelex IQMS IQS JIRA Lotus Notes MetricStream Microsoft CRM Microsoft Dynamics Montrium Connect Neomatics NetRegulus NorthStar Optiva PQMS Prodom Q5 Qasys Quads Quality Online Quality-Works Qualtrax QuickControl Sage SCEPTRE SE SUITE SOFTEXPERT ServiceNow Simple Trak SoftTech QMS Sunquest Sword Achiever TIP QA Vivaldi Software WMS WQS Note: Some participants may have selected multiple systems if represented within their organizations. Those software vendors with less than a 1% response are not reflected in the chart but are included in the list of other Vendors. *Source Data: LinkedIn Quality & Regulatory Network Group, March 2014 QUALITY & REGULATORY NETWORK Copyright 2014 Quality & Regulatory Network 8
  • 8. DOCUMENT MANAGEMENT 60.0% OTHERS: AssurX CATSWeb Montrium Connect Audit Weaver Neomatics BLUe-CAT Synergy NovaTek BPLM Oracle Contract Manager 40.0% Cama PDXpert CIQA PMED 30.0% CloudForge PONDUS CloudQMS ComplianceControl Centre Prodom DCS Qasys Docspace QSi eDocs Quality Online eMatrix Quality-Works Entropy Qualtrax Epiware Regula Grand Avenue SE SUITE - SOFTEXPERT HP Quality Center Simple Trak HQMS SoftTech QMS IBM FileNet Solabs Ideagen Workbench STEMSOFT Intelex Sword Achiever IQS The QAB JIRA TIP QA Knowledge Tree Title21 LabExpert TRIM Liquent Vivaldi software LiveDrive Xerox MetricStream ZenDoc 50.8% 50.0% 23.2% 20.0% 13.6% Veeva Traction TeamPage 1.4% 1.7% SharePoint SAP Qumas Pilgrim Software OpenText NextDocs MasterControl Lotus Notes Infotehna FirstDoc ETQ Ensur Documentum Custom Developed Manual 0.0% Q-Pulse 2.5% PLM (Agile, Arena, Dassault, Omnify, PTC,… 10.0% 10.2% 8.5% 5.6% 4.5% 5.1% 4.2% 5.1% 3.7% 2.8% 3.7% 2.0% 1.4% 1.4% Product Vision Note: Some participants may have selected multiple systems if represented within their organizations. Those software vendors with less than a 1% response are not reflected in the chart but are included in the list of other Vendors. *Source Data: LinkedIn Quality & Regulatory Network Group, March 2014 QUALITY & REGULATORY NETWORK Copyright 2014 Quality & Regulatory Network 9
  • 9. EXCEPTIONS (DEVIATIONS, EVENTS, NONCONFORMANCES, OUT OF SPEC/TOLERANCE/TREND) 70.0% 62.8% 60.0% OTHERS: 123Compliance Neomatics AssurX CATSWeb NextDocs Blue Mountain NovaTek BLUe-CAT Synergy Prodom CIQA QA Manager Qasys CloudForge Quads CloudQMS Quality Online Compliance 360 Quality-Works ComplianceControl Centre Qualtrax Documentum QuickControl eDocs Rivo Safeguard eMatrix SE SUITE - SOFTEXPERT Ensur ServiceNow Entropy SharePoint Epiware Simple Trak Grand Avenue SoftTech QMS IHS STEMSOFT Intelex Sword Achiever IQS Synergi JIRA TIP QA 50.0% 40.0% 30.0% 20.3% Other Traction TeamPage 1.1% SAP Qumas Q-Pulse PLM (Agile, Arena, Omnify, PTC) Pilgrim Software Oracle MetricStream MasterControl Lotus Notes Infotehna ETQ Cama Software Custom Developed Manual 0.0% MES (Camstar, Epicor, Rockwell, Siemens, SAP,… 2.9% 1.1% 2.9% 1.6% 1.1% 5.6% 1.3% 1.1% 1.9% 4.3% 4.5% 4.3% 1.6% 10.0% 8.8% Trackwise (Sparta Systems) 20.0% 18.7% Kintana Title21 Note: Some participants may have selected multiple systems if represented within their organizations. Vivaldi in Those software vendors with less than a 1% response are not reflected in the Montrium but are included Software chart Connect the list of other Vendors. *Source Data: LinkedIn Quality & Regulatory Network Group, March 2014 QUALITY & REGULATORY NETWORK Copyright 2014 Quality & Regulatory Network 10
  • 10. LABORATORY MANAGEMENT 80.0% 70.0% OTHERS: 69.0% ApolloLIMS 60.0% Blaze LIMS 50.0% FoxPro Lims1 40.0% Maximo 30.0% Northwest Analytics 17.7% 20.0% 10.0% 2.4% 1.7% 5.4% 1.4% Oracle Harvest 5.1% 4.4% 8.2% 6.1% SLIM (InterCAX) Other Thermo Scientific StarLMS LabWare LabVantage Labtronics CoreLIMS Accelrys Custom Developed 0.0% Manual SAP SQL*LIMS UniLab (Siemens) ZuMatrix Note: Some participants may have selected multiple systems if represented within their organizations. Multiple lab products provided by a Vendor were consolidated under the Vendor's name. Those software vendors with less than a 1% response are not reflected in the chart but are included in the list of other Vendors. *Source Data: LinkedIn Quality & Regulatory Network Group, March 2014 QUALITY & REGULATORY NETWORK Copyright 2014 Quality & Regulatory Network 11
  • 11. TRAINING 70.0% 63.3% 60.0% 50.0% 40.0% 30.0% 23.2% 20.0% 10.0% 4.1% 7.0% 1.2% 1.5% 5.0% 5.9% 4.1% 3.2% 3.8% 1.8% 2.1% 1.2% 2.1% 2.1% 1.8% 1.2% 10.3% 2.1% 1.2% 1.2% 4.4% Other Trackwise (Sparta Systems) Train Track (Halogen) Traction TeamPage SumTotal SAP (SuccessFactors, Plateau, etc.) Saba Qumas Q-Pulse Pilgrim Software Oracle (Peoplesoft, Learn.com, etc.) MasterControl IsoTrain IQS Infotehna eTraininfo ETQ Ensur Compliancewire (UL Eduneering) Cornerstone Cama Software Custom Developed Manual 0.0% Note: Some participants may have selected multiple systems if represented within their organizations. Those software vendors with less than a 1% response are not reflected in the chart but are included in the list of other Vendors. *Source Data: LinkedIn Quality & Regulatory Network Group, March 2014 QUALITY & REGULATORY NETWORK Copyright 2014 Quality & Regulatory Network 12
  • 12. TRAINING (VENDORS LIST) OTHERS: AssurX CATSWeb Entropy Noverant Taleo Axentis (Omnicare) FoxPro OCS TEDS CAP Software Grand Avenue Pilgrim TIP QA Cebos Harrington Group International PLM (Agile, Omnify) Title21 CIQA HealthStream Quality Online Uperform CloudForge iLearning (Seertech) Qualtrax Veeva CloudQMS Intelex SE SUITE - SOFTEXPERT Vivaldi Software Compliance 360 Learning Plus SharePoint WindFarmManager ComplianceControl Centre MetricStream Simple Trak Workday Dokeos Montrium Connect Smart HR ZenDoc eMatrix NextDocs Solabs Engage (HR Software) NovaTek Sword Achiever Note: Some participants may have selected multiple systems if represented within their organizations. Those software vendors with less than a 1% response are not reflected in the chart but are included in the list of other Vendors. *Source Data: LinkedIn Quality & Regulatory Network Group, March 2014 QUALITY & REGULATORY NETWORK Copyright 2014 Quality & Regulatory Network 13
  • 13. SUPPLIER QUALITY 80.0% 70.0% OTHERS: 69.4% AssurX CATSWeb 10.0% 2.3% 2.9% 1.6% 3.6% 2.6% 2.1% 3.6% 1.3% 1.8% Other Trackwise (Sparta Systems) SRM (Ariba, Epicor, EPIQ, JDA, SAP, etc.) SharePoint SAP PLM (i.e. Agile, Arenea, Omnify) Qumas Q-Pulse Pilgrim Software Oracle MasterControl Infotehna ETQ Custom Developed Manual 0.0% Qualtrax ComplianceControl Centre 1.3% 1.0% Qasys Compliance 360 10.6% PROTEAN QUBE Documentum 20.0% Prodom CloudForge CloudQMS 20.0% Prism CIQA 15.3% Pharmschul (GMP Software) Cama Software 30.0% Optiva BPCS 40.0% Neomatics BLUe-CAT Synergy 50.0% MS Navision Bespoke 60.0% Infor Movex M3 Audit Weaver QuickControl Ensur Rover Data systems Millenium 3 Entropy SE SUITE - SOFTEXPERT FoxPro Simple Trak Harrington Group International Sword Achiever HP Quality Center The QAB IBS TIP QA Intelex Title21 IQS Traction Teampage Job Boss Vivaldi Software Lotus Notes WMS MetricStream Note: Some participants may have selected multiple systems if represented within their organizations. Those software vendors with less than a 1% response are not reflected in the chart but are included in the list of other Vendors. *Source Data: LinkedIn Quality & Regulatory Network Group, March 2014 QUALITY & REGULATORY NETWORK Copyright 2014 Quality & Regulatory Network 14
  • 14. ADDITIONAL COMMENTS BY PARTICIPANTS • Make use of secure / cloud based document repository. • We are in the process of implementing an ERP system and this will make it much easier to manage our Quality system. Full integration is definitely the way forward. • It needs to be integral part of overall approach over all areas of the value chain QMS, DMS, Dossier management, RIM, IDMP, R&D, Clinical, PV. • Bite the bullet and go for it. Best thing we have done. • We have been planning an EQMS system, but there are only few systems that are available also for small companies. And systems that are able to serve our company though the growth are in current situation expensive for us when costs for the start e.g. validation of the system are about the same as the system itself. • I can't find a good one. They all look clunky at the back despite nice display functions at the front. They lack user interface capability to be intuitive. I get the impression they are all working off a similar 10-15year old backbone. • Whichever system is used needs to be customized to suit needs of individual company, especially when transitioning form paper based. • Make sure they have a compliance consulting group available for help. • Sometimes getting started is the hardest part. A good systems evaluation will always get the ball rolling. If you don't have those resources onsite using a consulting company can be a great place to start. really great job. No pressure, told us just what we needed with no overselling. • The best would be a QMS to incorporate all these modules and have reports for Management Review. • Integration is key. • Trouble making business case for quality related technology. • I prefer one large system that can manage as many aspects of my QMS as possible. • Next generation is SAP. • Commercial systems are complicated and not very intuitive. Always need customization (extra time and cost) and cost more than original quotes. • If done correctly and with one system, the system can deliver the Annual Report for each product within hours instead of weeks if done manually. *Source Data: LinkedIn Quality & Regulatory Network Group, March 2014 QUALITY & REGULATORY NETWORK Copyright 2014 Quality & Regulatory Network 15
  • 15. ADDITIONAL COMMENTS BY PARTICIPANTS • Global processes are challenging to create, deploy and maintain. • "Quality efforts should always be embedded in, and supportive of, the business operations. In my view, too many of the QMS software systems are too standalone - they don't integrate with what the business is doing." • "QMS software systems are never accessible to everyone, which defeats the object." • "I have developed and implemented QMS software systems in some very large international companies - they weren't entirely successful (the clients were happy) because the company culture prevented access by all." • People sometimes forget How / What they have to do and so leave it, then the efficiency of the system does not work. • Understand your processes and linkages and spend time mapping them out and improving them before turning to technology. Ensure whatever system is chosen is scalable. • My company will introduce company wide SW platforms for these topics in the coming 1-2 years, as part of a Quality improvement program. • Software tools are great, but the downfall I have found with multiple systems is the initial configuration that causes problems once in use. It is well worth the time and effort engaging the software vendors early and getting robust feedback from your sites regarding how the system will be used in 5 years time to ensure that the configuration is thought through properly. Usually the system gets blamed for the problems a company has when it was the set up and knowledge regarding how it was to be used that was at fault. • The full benefits of introducing an enabling technology are difficult to define but also, the costs of implementation and maintenance are often not well understood ( training and validation in particular). • Enterprise Quality Management needs to lead to global corporate process standardization. • It is never what you want. You have always to change your existing process. • Many products tend to be 'over-built'. • PLM seems like the trend to integrate all business. • Would love to have QMS software system(s), but unable to afford at this time. • Virtual company - just starting our QMS electronically. *Source Data: LinkedIn Quality & Regulatory Network Group, March 2014 QUALITY & REGULATORY NETWORK Copyright 2014 Quality & Regulatory Network 16
  • 16. QUALITY & REGULATORY NETWORK Copyright 2014 Quality & Regulatory Network 17
  • 17. TOTAL LIST OF VENDOR SOFTWARE COMPANIES 123Compliance Accelrys ApolloLIMS Arena PLM ARISg AssurX CatsWeb Audit Utopia Audit Weaver Axentis (Omnicare) Beacon Bespoke Blaze LIMS CIQA QA Manager CIS CloudForge CloudQMS Compliance 360 ComplianceControl Centre Compliancewire (UL Eduneering) CoreLIMS Cornerstone CTQ CTS DCS Ensur Mystic Entropy (BSI) e-Packmat Epiware ePowerCenter EthicsPoint ETQ eTraininfo FirstDoc FoxPro Grand Avenue Harrington Group International BLUe-CAT Synergy DNV.GL Synergi HealthStream Blue Mountain Breeze Bugzilla CALLS (Volos) Documentum Docspace Dokeos Donor Dialogue's DRM Touch HP Quality Center IBM FileNet IBM Rational Change IBS Cama Software CAP Software Cebos eDocs eMatrix Engage (HR Software) Ideagen Workbench IHS iLearning (Seertech) *Source Data: LinkedIn Quality & Regulatory Network Group, March 2014 Note: Many of the company and product names captured within the Comments section of each question have not been validated. QUALITY & REGULATORY NETWORK Copyright 2014 Quality & Regulatory Network 18
  • 18. TOTAL LIST OF VENDOR SOFTWARE COMPANIES Infor Movex M3 Infor Optiva InfoRouter Infotehna Intelex Intertek ION Simple Trak NovaTek Noverant OCS Omnify Empower OpenText LiveLink Oracle Oracle Argus IQMS IQS IsoTrain ITSM JD Edwards Learning Plus Lims1 Liquent LiveDrive Lotus Notes MasterControl / QAAD Maximo MES (Camstar, Epicor, Rockwell, Siemens, SAP, Wonderware) MetricStream Micros Inspire Microsoft CRM Microsoft Dynamics Jira (Atlassian) Microsoft Navision PDXpert Job Boss Kintana Microsoft SharePoint Montrium Connect Knowledge Tree LabExpert Neomatics NetRegulus Pharmschul (GMP Software) Pilgrim Software PLM software (i.e., Agile, Arena, Dassault, Omnify, PTC, Siemens) PMED Labtronics Lab Vantage LabWare NextDocs NorthStar Northwest Analytics PONDUS PQMS Prism Oracle Contract Manager Oracle Harvest Oracle (Peoplesoft, Learn.com, etc.) Oracle Siebel Pastel *Source Data: LinkedIn Quality & Regulatory Network Group, March 2014 Note: Many of the company and product names captured within the Comments section of each question have not been validated. QUALITY & REGULATORY NETWORK Copyright 2014 Quality & Regulatory Network 19
  • 19. TOTAL LIST OF VENDOR SOFTWARE COMPANIES Prodom (I.A.C.T.) Process Pro PROTEAN Q5 Systems QAD Qasys Software (Umbani) QPR Q-Pulse QSi QSTAT Quads Quality Online (Icologiq) Rover Data Systems Millenium 3 Saba Sage Salesforce.com SAP SAP (SuccessFactors, Plateau) SCEPTRE ServiceNow Simple Trak SLIM (InterCAX) Smart HR SoftExpert Excellence Suite Sword Achiever Taleo TEDS The QAB Thermo Scientific TipQA Title21 Trackwise (Sparta Systems) Traction Teampage Train Track (Halogen) UniLab (Siemens) Uperform Quality Works SoftTech QMS Veeva Qualtrax QUBE Qumas QuickControl Redmine Regula Rivo Safeguard Solabs SQL*LIMS SRM (Ariba, Epicor, EPIQ, JDA, SAP) StarLMS Stemsoft SumTotal Sunquest Vivaldi Software WindFarmManager Workday WMS WQS XEROX ZenDoc ZuMatrix *Source Data: LinkedIn Quality & Regulatory Network Group, March 2014 Note: Many of the company and product names captured within the Comments section of each question have not been validated. QUALITY & REGULATORY NETWORK Copyright 2014 Quality & Regulatory Network 20