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  • 1. gap personnelintegrity passion excellence gap personnel integrity passion excellence
  • 2. gap personnelintegrity passion excellenceYOUR LOCAL AGENCY, WITH NATIONAL CAPABILITY Gary Dewhurst, Founder and Managing Director “I founded gap personnel in 1997 with a determination to deliver an outstanding recruitment service. Our commitment to innovation, best practice, long term client retention and, most of all, our people, has seen the company expand into a nationally acclaimed industrial recruitment specialist. We continue to innovate to ensure we offer clients more effective solutions than any of our competitors and are immensely proud of our recognition as a Top 10 Industrial Recruiter.” Our mission To deliver outstanding service and recruitment solutions through integrity, passion and excellence and a commitment to continuous improvement in an ever changing market, whilst ensuring that we remain fully compliant and ethical. We aim to retain our status as one of the UK’s Top 10 Industrial Recruiters and build on our reputation as an employer of choice for all our people, both temporary and permanent.
  • 3. gap personnelintegrity passion excellenceINTRODUCTION The outstanding commitment and performance of our teams has made gap personnel one of the fastest growing and most dynamic independent recruitment agencies in the UK. Key Facts gap personnel is the UK’s ninth largest industrial labour provider gap personnel provide UK-wide coverage – from Glasgow to Newton Abbott, Devon We place and payroll up to 4,000 temporary workers per week We cover over 1.5 million shifts per year We employ 165 specialist recruiters and contract managers We have a network of 30 branches with a plan to increase to 50 by 2010 We supply recruitment solutions to over 1500 businesses annually We run 12 fully independent on-site contracts Our brand turnover exceeds £50m per year Our internal staff retention figures are amongst the best in the industry Our Board of Directors have been with gap personnel since its inception We have been awarded Sunday Times Best Companies to Work for status for 3 consecutive years
  • 4. gap personnelintegrity passion excellenceWHY CHOOSE GAP PERSONNEL? Integrity We are REC Corporate Members, GLA Licence Holders, TLWG audited, Association of Labour Providers, RHA, members of TEAM and a Diversity Pledged Recruiter. Passion Our awards include Best Companies to work for status for three consecutive years and our staff retention figures are amongst the best in the industry. Our people are passionate about what they do and our customers reap the benefits of dealing with motivated, passionate professionals. Excellence We are accredited with Investors in People, REC audited – a gold standard widely recognised throughout the industry. All our people hold the Certificate in Recruitment Practice, a nationally recognised recruitment qualification. Our internal compliance department ensures continuous improvement is top of our agenda and legislative compliance is guaranteed.
  • 5. gap personnelintegrity passion excellenceOUR CLIENTS Our clients range from multinational organisations to SME and start-up businesses across a broad spectrum of sectors. Many have retained gap for a number of years and the testimonials and case studies provided by these clients provide an insight into the benefits received from using gap personnel. Our service offering includes: 24/7 on call rapid response call centre Centralised personnel and payroll facilities Latest information and communication technology State of the art recruitment software including SMS and e-timesheets Dedicated internal compliance department Pre-employment background and ID checking software Training Division offering nationally recognised accredited training qualifications Team of first class recruitment consultants Flexibility of service and bespoke recruitment solutions
  • 6. gap personnelintegrity passion excellenceYOUR BESPOKE RECRUITMENT SOLUTION Our local branch service provides you with a team who understand the local labour markets and can fulfil one off or long term requirements with minimal notice and to the required skill set. Our On Site solution provides a fully outsourced HR service. Our specialists take the time to understand the challenges within your business and provide you with the full cycle of recruitment, training and administration support, leaving you to focus on growing your business. You can also make significant cost savings through standard labour rates, training discounts, administration efficiencies and volume margin negotiation. Process to delivery Initial consultation Client Needs Analysis Presentation of findings, cost savings, efficiency improvements, administration and payroll management and training requirements Contract negotiation and agreement Bespoke Service Level Agreement signed Implementation plan agreed Contract Management team introduced to site Second tier supplier agreements negotiated by gap as contingency Management Information agreed and KPI’s delivered Accredited training delivery throughout contract duration
  • 7. gap personnelintegrity passion excellenceOUR TEMPORARY WORKERS We really are passionate about our people. We care about each and every one of our temporary workers. We are proud of the way we treat them – and our customers tell us it shows in the quality of personnel we provide. Our temporary workers are eligible for a range of benefits designed to give better financial security and an enhanced sense of their value as a member of our workforce. From day one, all workers can take advantage of benefits including: Free payroll helpline Access to our online timesheet management scheme Personal accident insurance, up to £20,000 Discounted retail plan, a fantastic online discounts scheme Recommend a friend bonus Entry into the Temp of the Month Awards scheme Personal protective equipment (PPE) Access to subsidised transport Our database includes candidates across all sectors, from manual labour to highly skilled personnel and specialists in many fields. So whether it’s a tight deadline, or recruitment for a specialist operation, we will have the right personnel for your particular needs.
  • 8. gap personnelintegrity passion excellenceMANUFACTURING We understand that as a manufacturer your needs are varied, demanding an adaptable approach and a database of candidates who are flexible, efficient, reliable and multi-skilled. We can provide workers at all levels from manual to fully-skilled workers, familiar with manufacturing environments including fmcg and able to meet the rigorous demands of shift work, anti-social hours, and complex working timetables. A robust selection process is used to determine an applicant’s suitability and motivation for the job. We can steer your company through a major recruitment drive or fill specific placements. Your dedicated Account Manager will understand your business and provide you with access to reliable recruits for long or short term placements. Call us for: Production Supervisors and Managers Team Leaders and Managers Production, assembly and Packing Operatives Site and General Managers Technical: CNC, fitters and Engineers Quality Control and Assurance Staff Health and Safety Officers Through us you will also have direct access to reliable, high-level performance specialists in the manufacturing sector.
  • 9. gap personnelintegrity passion excellenceWAREHOUSE AND DISTRIBUTION Our experience and approach has been honed over 12 years of working with some of the biggest names in this sector. Our Account Managers will ensure they understand the challenges facing your business and offer you recruitment solutions that suit your operation. Skills tests are carried out prior to placement focusing on accuracy and speed, key requirements within any warehousing environment. Temporary workers will report to site fully briefed via our verified off site induction process and if you would like us to deliver your on site induction we will gladly take that on board too. We take a partnership approach to client relations and will work with you to develop the skill sets of the workers supplied, compiling training matrices and offering accredited training course where applicable. Skilled and semi skilled positions will be selected against an accurate job profile taking into account your company culture and objectives. Call us for: Supervisors and team leaders Managers Stock controllers Warehouse operatives Distribution planners and logistics officers FLT – counterbalance and reach Order pickers Packers Quality control staff Administrators Full KPI’s are supplied to support our service delivery and ensure transparency. We will work with you to continually evolve the service to fit your business objectives.
  • 10. gap personnelintegrity passion excellenceDRIVING gap personnel supply drivers to over 100 clients daily. Our driving portfolio includes the largest distribution and transport companies in Europe. We know it is important for us to respond quickly to fluctuating workloads and have access to reliable, flexible drivers. To help you achieve this, our expert driving sector managers and account managers are professionally trained at in-house driver training seminars, and comprehensively educated in VOSA, EU and domestic working time regulations. Furthermore, many gap personnel driving consultants are holders of HGV licences and CPC certificates. You can rest assured that all drivers supplied via gap will have been fully screened and reference checked and will abide by a strict code of conduct. Call on us for: Van drivers 7.5 (C1) tonne drivers Class 2 (C) Class 1 (C and E) Drivers’ mates, loaders and porters HIAB drivers ADR drivers Moffatt drivers As well as highly skilled drivers on demand, we also guarantee you: 24 hour response centre Drivers Negligence Insurance Tachograph and digicard returns policy Geographic and Tacho tests Quarterly licence checks RTD compliance Driver Training As members of the Road Haulage Association (RHA) you can be assured that we operate in an ethical and compliant manner at all times.
  • 11. gap personnelintegrity passion excellenceFOOD Our experience in the food and drink sector spans 13 years during which time we have established successful long-term partnerships with small, medium and large food production clients. As a British Retail Consortium compliant provider, we understand that supply into this sector is much more than a quick fill. Our people understand the importance of process, compliance and rigorous auditing and work with your business to achieve and maintain the highest standards. Our two stage induction process ensures that all temporary workers are fully briefed in key areas such as hygiene and H&S and our training department offers further up-skilling to meet auditing standards in the form of accredited Food Safety Training. Our experience in managing the supply of labour during daily and seasonal peaks means that we understand the reactive nature of ordering and ensure that we are always fully equipped to react at short notice. Likewise, we can also work with you on projects requiring a long term recruitment strategy. Call us for: Food production operatives Packers Supervisors and team leaders Quality control and assurance staff Hygiene specialists Production planners Assembly workers Administration staff In addition we can draw on our extensive network of contacts to find you skilled professionals, from Production Managers and Shift Managers to Team Leaders, Hygiene Managers and Health and Safety Managers, to name a few.
  • 12. gap personnelintegrity passion excellenceWASTE MANAGEMENT AND RECYCLING This rapidly expanding sector has been a key area of growth for gap personnel over recent years. Our Waste Management clients range from Local Councils to privately owned Waste Management companies dealing with a variety of different waste and recycling streams and millions of tonnes of waste each year. Our Account Managers understand the sector and the need for an efficient labour supply to support day to day operations. Call us for: Litter Pickers Refuse Operatives Landfill staff Sort Line Pickers Quality Pickers Balers Site Labourers Health and Safety remains at the forefront of our supply and we work closely with our clients to ensure that a comprehensive induction is provided at all levels. We can guarantee to supply individuals fit for the job who understand the need for flexibility and reliability in this line of work.
  • 13. gap personnelintegrity passion excellencePUBLIC SECTOR gap personnel has a strong record of provision of temporary workers to the public sector. We provide personnel to public sector organisations including development agencies, NHS foundation trusts, local authorities, probation services, housing departments, regeneration agencies and waste collection and recycling services. You will be assigned an experienced consultant with a profound understanding of the demands of the sector, including an appreciation of the differences between public and private sector organisations and roles. This means any recruitment process we carry out will adhere to appropriate legislation, from competitive tendering processes to quality assurance procedures. We can supply short- or long-term workers, single placements or complete teams. Call on us for the full range of public sector roles including Manual workers Porters Canteen staff Highways staff Administrative officers NHS representatives We can steer your department or organisation through a major recruitment drive or fill specific placements. Through us you will have quick, direct access to reliable recruits with proven records in both skilled and manual work. To ensure our recruits are fully committed to you, they are put through a careful selection process to determine their suitability and motivation for the job.
  • 14. gap personnelintegrity passion excellenceTECHNICAL Operating internationally and staffed by Consultants with expertise gained in a diverse range of technology sectors, gap technical are strategically placed to supply the highest level of service to clients across a wide spectrum of industry on both a permanent and contract basis. Clients range from blue chip multinationals through to SME’s and start ups. Clients partnering with gap technical will benefit from a comprehensive portfolio of recruitment services tailored to suit specific needs. Energy, intelligence, and a real customer centric focus ensure that our Consultants take the time to understand your organisational goals and provide you with the right solution each time. Supply sectors include: Construction Electronics Scientific Energy Manufacturing Defence So whether it’s a Quantity Surveyor, a Hardware Engineer or a team of skilled trade contractors that you require, you can be assured that gap technical will have the right people to fit your requirement.
  • 15. gap personnelintegrity passion excellenceTRAINING Our in-house trainers deliver a range of learning packages and seminars across the UK. We undertake large and small scale training projects for our client’s permanent staff as well and ensuring the qualifications are offered across our temporary workforce. Time and time again we are proving to be more flexible and cost effective than our competitors. Training packages are tailored for the sectors we serve, and include: Level 1 and 2 Food Safety in Manufacturing Level 3 Award in Food Safety Supervision for Manufacturing RoSPA Certified Manual Handling Level 1 Certificate in Health and Safety in the Workplace First aid training Our courses are endorsed by: The Royal Society for Public Health British Safety Council RoSPA Highfield Awarding Body for Compliance And meet the audit standards required by our clients within their own compliance trail.
  • 16. gap personnelintegrity passion excellenceAWARDS, ACCREDITATIONS AND MEMBERSHIPS Awards The Sunday Times Top 100 Best Companies The Recruiter magazine Excellence Awards National Business Awards National Training Awards Wales Fast Growth 50 awards Accreditations Investors in People Recruitment and Employment Confederation - Gold Audited Status Gangmaster License Memberships Member of the Association of Labour Providers Member of TEAM - the UK’s biggest independent group of recruitment and employment service providers
  • 17. gap personnelintegrity passion excellenceCONTACT DETAILS Head Office gap personnel House Unit K2 Yale Business Village Wrexham Technology Park Ellice Way Wrexham LL13 7YL Tel: 01978 294200 Owner Gary Dewhurst gary.dewhurst@gap-personnel.com Operations Directors Emma Ceballos emma.ceballos@gap-personnel.com Mark Roberts mark.roberts@gap-personnel.com Jason Fox jason.fox@gap-personnel.com HR Director Cathy Bateman cathy.bateman@gap-personnel.com If you would like to find out more about gap personnel visit our website www.gap-personnel.com