The Greek Teachers’ group on Facebook: Can moderators create a Sense of Community and how?

Slide 1: The Greek Teachers’ group on Facebook: Can moderators create a Sense of Community and how? Niki Lambropoulos Consultant, Research Student Centre for Interactive Systems Engineering, LSBU Sofia Papadimitriou Greek Educational Television

Slide 2: Agenda  Web 2.0  Our understanding  Collaboration & cooperation  Clarification  What is a community?  Our experience  Moderation  Tips and more tips  Furthermore… page 2/19  Sense of Community, Technology & Social Action page 2/19 Designing for the 21st Century

Slide 3: by Tim O'Reilly 09/30/2005 page 3/19 page 3/19 Designing for the 21st Century

Slide 4: Web 2.0  Design: Involve Stakeholders  Socio-Technical Design  User-Centred Design  Participatory Architecture  Interactivity  Personalisation  Presence & co-presence  Light Applications  Collaboration  Social Networking page 4/19  Communities of Practice page 4/19 Designing for the 21st Century

Slide 5: in reality... Web 2.0 is a State of Mind page 5/19 page 5/19 Designing for the 21st Century

Slide 6: Collaboration & Cooperation  Collaboration (co-laborare)  Work together on the same subject in the same project (joint construction)  Cooperation (co-operate)  Work together on a different subject in the same project (jigsaw) (Teasley & Roschelle, 1993:235) In reality we do both! page 6/19 page 6/19 Designing for the 21st Century

Slide 7: What is a community?  People connected by a shared interest  Purposes as the motivation  Practices to keep the community going  Sense of belonging?  Then you are one of us  You Feel the Sense of Community  Online Community? page 7/19  All of the above + the medium page 7/19 Designing for the 21st Century

Slide 8: Case study: the Groups page 8/19 page 8/19 Designing for the 21st Century

Slide 9: Hellenes Educators Hellenes Educators on Facebook: Gender (N=35) Male Female 40% 60% Hellenes Educators on Facebook: Age (N=35) Hellenes Educators on Facebook: Rate of collaboration within Facebook 20-30 30-40 40-65 23% 20% 45% Yes 54% Average No 23% page 9/19 35% page 9/19 Designing for the 21st Century

Slide 10: Friends: Before & After Hellenes Educators on Facebook: Number of friends before and after the intervention 60 55 50 45 40 38 35 30 28 20 20 20 20 16 17 15 14 15 10 10 10 10 9 7 8 7 6 5 4 4 3 2 4 5 1 0 02 00 0 0 0 0 0 2 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Number of Friends before the Study Number of Friends after the Study page 10/19 page 10/19 Designing for the 21st Century

Slide 11: Sense of Community Hellenes Educators on Facebook: Sense of Community Yes 20% No 80% page 11/19 page 11/19 Designing for the 21st Century

Slide 12: Behind the scenes… • Collaborative activities • Moderator’s Role • Shared interest • Team leader • Shared experiences • Empathic • Co-creativity (forum, wiki) • Motivator • Idea generation • Facilitator • Idea sharing • Coordinator • Idea discussion • Co-Creator • Idea implementation • Supporter page 12/19 page 12/19 Designing for the 21st Century

Slide 13: Communication Emails, messages, webinars, Message All, votes, polls, chatbots, etc.. Chats, forums, wiki, blogs page 13/19 page 13/19 Designing for the 21st Century

Slide 14: Use of Spatial Metaphors page 14/19 Immediate feedback page 14/19 Designing for the 21st Century

Slide 15: Shared Cognitive Space page 15/19 page 15/19 Designing for the 21st Century

Slide 16: Tips  Define the community (socio-cultural viewpoint)  Find a shared interest  Find techniques to break the ice  One & two ways of communication  Start by sharing experiences  Arrange videoconferences & f2f meetings  Feel the rhythm  Remember that participation is not a prerequisite; however, it is necessary. page 16/19 page 16/19 Designing for the 21st Century

Slide 17: More tips…  Multiply Yourself  The members copy moderator’s behaviour  Engage them in discourse and build a relationship  Help them to express themselves  Find interesting tasks (Multimedia in Education)  Use motivation for engagement  Members do respond to ‘Message All’  Work from the core to the periphery and vice versa (centripetal CoP) page 17/19  Build strong and weak links page 17/19 Designing for the 21st Century

Slide 18: Furthermore… Sense of Community * Technology * Social Action Distributed Leadership Objectives - Processes - Products page 18/19 page 18/19 Designing for the 21st Century

Slide 19: Thank you.. For your attention! nikilambropoulos@gmail.com sofipapadi@gmail.com Community Management Docs: page 19/19 Intelligenesis.eu > Web 2.0 Toolbox page 19/19 Designing for the 21st Century