The Greek Teachers’ group on Facebook: Can moderators create a Sense of Community and how? Niki Lambropoulos Consultant, Research Student Centre for Interactive Systems Engineering, LSBU Sofia Papadimitriou Greek Educational Television

Agenda Web 2.0 Our understanding Collaboration & cooperation Clarification What is a community? Our experience Moderation Tips and more tips Furthermore… Sense of Community, Technology & Social Action

Web 2.0

Our understanding

Collaboration & cooperation

Clarification

What is a community?

Our experience

Moderation

Tips and more tips

Furthermore…

Sense of Community, Technology & Social Action

by Tim O'Reilly 09/30/2005

Web 2.0 Design: Involve Stakeholders Socio-Technical Design User-Centred Design Participatory Architecture Interactivity Personalisation Presence & co-presence Light Applications Collaboration Social Networking Communities of Practice Usability Sociability

Design: Involve Stakeholders

Socio-Technical Design

User-Centred Design

Participatory Architecture

Interactivity

Personalisation

Presence & co-presence

Light Applications

Collaboration

Social Networking

Communities of Practice

in reality... Web 2.0 is a State of Mind

Web 2.0

is a State of Mind

Collaboration & Cooperation Collaboration (co-laborare) Work together on the same subject in the same project (joint construction) Cooperation (co-operate) Work together on a different subject in the same project (jigsaw) (Teasley & Roschelle, 1993:235) In reality we do both!

Collaboration (co-laborare)

Work together on the same subject in the same project (joint construction)

Cooperation (co-operate)

Work together on a different subject in the same project (jigsaw)

(Teasley & Roschelle, 1993:235)

In reality we do both!

What is a community? People connected by a shared interest Purposes as the motivation Practices to keep the community going Sense of belonging? Then you are one of us You Feel the Sense of Community Online Community? All of the above + the medium

People connected by a shared interest

Purposes as the motivation

Practices to keep the community going

Sense of belonging?

Then you are one of us

You Feel the Sense of Community

Online Community?

All of the above + the medium

Case study: the Groups Greek School Network group Hellenes Educators group (governmental) (initiative) 228% 8%

Hellenes Educators

Friends: Before & After

Sense of Community

Behind the scenes… Moderator’s Role Team leader Empathic Motivator Facilitator Coordinator Co-Creator Supporter Collaborative activities Shared interest Shared experiences Co-creativity (forum, wiki) Idea generation Idea sharing Idea discussion Idea implementation

Moderator’s Role

Team leader

Empathic

Motivator

Facilitator

Coordinator

Co-Creator

Supporter

Collaborative activities

Shared interest

Shared experiences

Co-creativity (forum, wiki)

Idea generation

Idea sharing

Idea discussion

Idea implementation

Communication Chats, forums, wiki, blogs Emails, messages, webinars, Message All, votes, polls, chatbots, etc..

Use of Spatial Metaphors Immediate feedback group support

Shared Cognitive Space Wiki-mono

Tips Define the community (socio-cultural viewpoint) Find a shared interest Find techniques to break the ice One & two ways of communication Start by sharing experiences Arrange videoconferences & f2f meetings Feel the rhythm Remember that participation is not a prerequisite; however, it is necessary.

Define the community (socio-cultural viewpoint)

Find a shared interest

Find techniques to break the ice

One & two ways of communication

Start by sharing experiences

Arrange videoconferences & f2f meetings

Feel the rhythm

Remember that participation is not a prerequisite; however, it is necessary.

More tips… Multiply Yourself The members copy moderator’s behaviour Engage them in discourse and build a relationship Help them to express themselves Find interesting tasks (Multimedia in Education) Use motivation for engagement Members do respond to ‘Message All’ Work from the core to the periphery and vice versa (centripetal CoP) Build strong and weak links

Multiply Yourself

The members copy moderator’s behaviour

Engage them in discourse and build a relationship

Help them to express themselves

Find interesting tasks (Multimedia in Education)

Use motivation for engagement

Members do respond to ‘Message All’

Work from the core to the periphery and vice versa (centripetal CoP)

Build strong and weak links

Furthermore… Sense of Community * Technology * Social Action Distributed Leadership Objectives - Processes - Products

Distributed Leadership

Objectives - Processes - Products

Thank you.. For your attention! [email_address] [email_address] Community Management Docs: Intelligenesis.eu > Web 2.0 Toolbox

For your attention!

[email_address]

[email_address]

Community Management Docs:

Intelligenesis.eu > Web 2.0 Toolbox