iPractice: Mobile, Social and in the Clouds.                         Advantage of the Digital Age                         ...
“The Internet? Bah!” by Clifford Stoll,1995Friday, February 8, 13
E-Commerce?                            Bah!Friday, February 8, 13
E-books?                          Bah!Friday, February 8, 13
E-readers?                           Bah!Friday, February 8, 13
E-business?                           Bah!Friday, February 8, 13
How did we get here?Friday, February 8, 13
Friday, February 8, 13
June 2006--Google launches first non-email cloud productFriday, February 8, 13
June 2006--Google launches first non-email cloud product             July 2006--Twitter launchedFriday, February 8, 13
June 2006--Google launches first non-email cloud product             July 2006--Twitter launched             August 2006--A...
June 2006--Google launches first non-email cloud product             July 2006--Twitter launched             August 2006--A...
June 2006--Google launches first non-email cloud product             July 2006--Twitter launched             August 2006--A...
June 2006--Google launches first non-email cloud product             July 2006--Twitter launched             August 2006--A...
June 2006--Google launches first non-email cloud product             July 2006--Twitter launched             August 2006--A...
June 2006--Google launches first non-email cloud product             July 2006--Twitter launched             August 2006--A...
June 2006--Google launches first non-email cloud product             July 2006--Twitter launched             August 2006--A...
Lawyers cannot afford to be left out of the loopFriday, February 8, 13
3 major technology trends:Friday, February 8, 13
3 major technology trends:                             • Social MediaFriday, February 8, 13
3 major technology trends:                             • Social Media                             • Cloud ComputingFriday,...
3 major technology trends:                             • Social Media                             • Cloud Computing       ...
Why should you care about social                         media?Friday, February 8, 13
Consider these trends…Friday, February 8, 13
Social Media Factoid #1:                                              Source: Socialnomics.comFriday, February 8, 13
Social Media Factoid #1:                                           porn                                              Sourc...
Social Media Factoid #1:      Social Media has overtaken porn as the #1                 activity on the Web               ...
Social Media Factoid #2:Friday, February 8, 13
Social Media Factoid #2:                                  third largestFriday, February 8, 13
Social Media Factoid #2:   If Facebook were a country it would be the              world’s third largestFriday, February 8...
Social Media Factoid #3:Friday, February 8, 13
Social Media Factoid #3:                          55-65 year-old femalesFriday, February 8, 13
Social Media Factoid #3:                The fastest growing segment on Facebook                       is 55-65 year-old fe...
Social Media Factoid #4:                                    Source: Pew Internet & American Life survey, May 2011Friday, F...
Social Media Factoid #4:                                65%                                    Source: Pew Internet & Amer...
Social Media Factoid #4:        As of May 2011, 65% of adult users in the                US use social media sites        ...
Social media simply changes the                            medium, not the messageFriday, February 8, 13
Deception: Not okFriday, February 8, 13
Spying: Sometimes coolFriday, February 8, 13
Relevancy:       Always okFriday, February 8, 13
Why should you care about cloud                      computing?Friday, February 8, 13
Cloud and Mobile         Computing:                  Not a Trend         Source: Gartner’s Top Predictions for IT         ...
Cloud and Mobile         Computing:                  Not a Trend    • Cloud computing was the top       technology trend f...
Cloud and Mobile         Computing:                  Not a Trend    • Cloud computing was the top       technology trend f...
Cloud and Mobile         Computing:                  Not a Trend    • Cloud computing was the top       technology trend f...
Cloud and Mobile         Computing:                  Not a Trend    • Cloud computing was the top       technology trend f...
Friday, February 8, 13
Cloud computing is a “type of computing that is comparable to grid                         computing, relies on sharing co...
Cloud computing is a “type of computing that is comparable to grid                         computing, relies on sharing co...
Friday, February 8, 13
Do you or your clients use gmail?Friday, February 8, 13
Do you use Lexis or Westlaw?Friday, February 8, 13
Do you use Wikipedia?Friday, February 8, 13
Are lawyers                         using cloud                         computing?Friday, February 8, 13
•15% of firms with 500 or more                             lawyers have used cloud                                    compu...
•74% of AmLaw 200 firms use                             hosted (cloud) services                         • 63% use hosted se...
Why should you care about mobile                    computing?Friday, February 8, 13
*Source: The Hub Spot Blog/Mobile                            Marketing Association SurveysFriday, February 8, 13
The                           growth of                          the iPhone                         was 10 times          ...
The                           growth of                          the iPhone                         was 10 times          ...
The                           growth of                          the iPhone                         was 10 times          ...
But are                         lawyers using                            mobile                          technology?Friday...
Sources: International Legal Technology Association and Inside Legal’s                         2011 Annual Law Firm Techno...
Lawyers’ smartphone use has increased from 79% in 2010 to                                             88% in 2011         ...
Lawyers’ smartphone use has increased from 79% in 2010 to                                             88% in 2011         ...
Lawyers’ smartphone use has increased from 79% in 2010 to                                             88% in 2011         ...
Lawyers’ smartphone use has increased from 79% in 2010 to                                             88% in 2011         ...
Source: ABA’s 2011 Legal Technology SurveyFriday, February 8, 13
The iPad is used by 89% of those lawyers who use a tablet                                      device for work-related tas...
The iPad is used by 89% of those lawyers who use a tablet                                      device for work-related tas...
The iPad is used by 89% of those lawyers who use a tablet                                      device for work-related tas...
Favorite apps and browser add-ons          Blogging: Zemanta                Work apps: Scanner Pro, PDF          (browser ...
Sometimes cloud computing and mobile ethics will feel like                        a mazeFriday, February 8, 13
Sometimes, the journey                           will be frustratingFriday, February 8, 13
Ethical issues to consider:                 	 A. Attorney client confidentiality                 	                 	 B.	Com...
* Source: http://tinyurl.com/abaCloudFriday, February 8, 13
What questions should you ask cloud providers?Friday, February 8, 13
Security issues to                                                    consider:                                           ...
QUESTION:                  Whether an attorney can use an online system to store                   confidential client data...
QUESTION:                           What are the ethical obligations of                         lawyers in regard to data ...
Explore and learnFriday, February 8, 13
Take it step by stepFriday, February 8, 13
Don’t get left behindFriday, February 8, 13
A lot of people will tell                you what you can’t doFriday, February 8, 13
Friday, February 8, 13
Friday, February 8, 13
Friday, February 8, 13
Friday, February 8, 13
How can you squander even         one more day not taking         advantage of one of the         greatest shifts of our  ...
Friday, February 8, 13
Thanks for listening!                                        Nicole Black                         Director | MyCase.com | ...
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iPractice for Lawyers: Cloud and mobile computing and social media

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Transcript of "iPractice for Lawyers: Cloud and mobile computing and social media"

  1. 1. iPractice: Mobile, Social and in the Clouds. Advantage of the Digital Age Presented by: Nicole Black Co-author | Social Media for Lawyers--The Next Frontier Author | Cloud Computing for Lawyers Director | MyCase.com | cloud-based law practice managementFriday, February 8, 13
  2. 2. “The Internet? Bah!” by Clifford Stoll,1995Friday, February 8, 13
  3. 3. E-Commerce? Bah!Friday, February 8, 13
  4. 4. E-books? Bah!Friday, February 8, 13
  5. 5. E-readers? Bah!Friday, February 8, 13
  6. 6. E-business? Bah!Friday, February 8, 13
  7. 7. How did we get here?Friday, February 8, 13
  8. 8. Friday, February 8, 13
  9. 9. June 2006--Google launches first non-email cloud productFriday, February 8, 13
  10. 10. June 2006--Google launches first non-email cloud product July 2006--Twitter launchedFriday, February 8, 13
  11. 11. June 2006--Google launches first non-email cloud product July 2006--Twitter launched August 2006--Amazon EC2 cloud product released in private betaFriday, February 8, 13
  12. 12. June 2006--Google launches first non-email cloud product July 2006--Twitter launched August 2006--Amazon EC2 cloud product released in private beta September 2006--Facebook opened to the publicFriday, February 8, 13
  13. 13. June 2006--Google launches first non-email cloud product July 2006--Twitter launched August 2006--Amazon EC2 cloud product released in private beta September 2006--Facebook opened to the public June 2007--iPhone released in USFriday, February 8, 13
  14. 14. June 2006--Google launches first non-email cloud product July 2006--Twitter launched August 2006--Amazon EC2 cloud product released in private beta September 2006--Facebook opened to the public June 2007--iPhone released in US November 2007--Kindle released in USFriday, February 8, 13
  15. 15. June 2006--Google launches first non-email cloud product July 2006--Twitter launched August 2006--Amazon EC2 cloud product released in private beta September 2006--Facebook opened to the public June 2007--iPhone released in US November 2007--Kindle released in US July 2008--Apple launches the App StoreFriday, February 8, 13
  16. 16. June 2006--Google launches first non-email cloud product July 2006--Twitter launched August 2006--Amazon EC2 cloud product released in private beta September 2006--Facebook opened to the public June 2007--iPhone released in US November 2007--Kindle released in US July 2008--Apple launches the App Store April 2010--iPad released in USFriday, February 8, 13
  17. 17. June 2006--Google launches first non-email cloud product July 2006--Twitter launched August 2006--Amazon EC2 cloud product released in private beta September 2006--Facebook opened to the public June 2007--iPhone released in US November 2007--Kindle released in US July 2008--Apple launches the App Store April 2010--iPad released in US June 2011--Google+ launched-more than 25 million users in 4 weeksFriday, February 8, 13
  18. 18. Lawyers cannot afford to be left out of the loopFriday, February 8, 13
  19. 19. 3 major technology trends:Friday, February 8, 13
  20. 20. 3 major technology trends: • Social MediaFriday, February 8, 13
  21. 21. 3 major technology trends: • Social Media • Cloud ComputingFriday, February 8, 13
  22. 22. 3 major technology trends: • Social Media • Cloud Computing • Mobile ComputingFriday, February 8, 13
  23. 23. Why should you care about social media?Friday, February 8, 13
  24. 24. Consider these trends…Friday, February 8, 13
  25. 25. Social Media Factoid #1: Source: Socialnomics.comFriday, February 8, 13
  26. 26. Social Media Factoid #1: porn Source: Socialnomics.comFriday, February 8, 13
  27. 27. Social Media Factoid #1: Social Media has overtaken porn as the #1 activity on the Web Source: Socialnomics.comFriday, February 8, 13
  28. 28. Social Media Factoid #2:Friday, February 8, 13
  29. 29. Social Media Factoid #2: third largestFriday, February 8, 13
  30. 30. Social Media Factoid #2: If Facebook were a country it would be the world’s third largestFriday, February 8, 13
  31. 31. Social Media Factoid #3:Friday, February 8, 13
  32. 32. Social Media Factoid #3: 55-65 year-old femalesFriday, February 8, 13
  33. 33. Social Media Factoid #3: The fastest growing segment on Facebook is 55-65 year-old femalesFriday, February 8, 13
  34. 34. Social Media Factoid #4: Source: Pew Internet & American Life survey, May 2011Friday, February 8, 13
  35. 35. Social Media Factoid #4: 65% Source: Pew Internet & American Life survey, May 2011Friday, February 8, 13
  36. 36. Social Media Factoid #4: As of May 2011, 65% of adult users in the US use social media sites Source: Pew Internet & American Life survey, May 2011Friday, February 8, 13
  37. 37. Social media simply changes the medium, not the messageFriday, February 8, 13
  38. 38. Deception: Not okFriday, February 8, 13
  39. 39. Spying: Sometimes coolFriday, February 8, 13
  40. 40. Relevancy: Always okFriday, February 8, 13
  41. 41. Why should you care about cloud computing?Friday, February 8, 13
  42. 42. Cloud and Mobile Computing: Not a Trend Source: Gartner’s Top Predictions for IT Organizations and Users, 2010 and Beyond: A New BalanceFriday, February 8, 13
  43. 43. Cloud and Mobile Computing: Not a Trend • Cloud computing was the top technology trend for 2010 Source: Gartner’s Top Predictions for IT Organizations and Users, 2010 and Beyond: A New BalanceFriday, February 8, 13
  44. 44. Cloud and Mobile Computing: Not a Trend • Cloud computing was the top technology trend for 2010 • By 2013, mobile phones will overtake PCs as the most common Web access device worldwide Source: Gartner’s Top Predictions for IT Organizations and Users, 2010 and Beyond: A New BalanceFriday, February 8, 13
  45. 45. Cloud and Mobile Computing: Not a Trend • Cloud computing was the top technology trend for 2010 • By 2013, mobile phones will overtake PCs as the most common Web access device worldwide •By 2012, 20% of businesses will own no IT assets and will conduct business solely in the Cloud Source: Gartner’s Top Predictions for IT Organizations and Users, 2010 and Beyond: A New BalanceFriday, February 8, 13
  46. 46. Cloud and Mobile Computing: Not a Trend • Cloud computing was the top technology trend for 2010 • By 2013, mobile phones will overtake PCs as the most common Web access device worldwide •By 2012, 20% of businesses will own no IT assets and will conduct business solely in the Cloud • By 2014, over 3 billion of the world’s adult population will be able to transact electronically via mobile or Internet technology Source: Gartner’s Top Predictions for IT Organizations and Users, 2010 and Beyond: A New BalanceFriday, February 8, 13
  47. 47. Friday, February 8, 13
  48. 48. Cloud computing is a “type of computing that is comparable to grid computing, relies on sharing computing resources rather than having local servers or personal devices to handle applications. The goal of cloud computing is to apply traditional supercomputing power (normally used by military and research facilities) to perform tens of trillions of computations per second.”Friday, February 8, 13
  49. 49. Cloud computing is a “type of computing that is comparable to grid computing, relies on sharing computing resources rather than having local servers or personal devices to handle applications. The goal of cloud computing is to apply traditional supercomputing power (normally used by military and research facilities) to perform tens of trillions of computations per second.” Software as a service —or SaaS —is “[a] software delivery model in which a software firm provides daily technical operation, maintenance, and support for the software provided to their client.”Friday, February 8, 13
  50. 50. Friday, February 8, 13
  51. 51. Do you or your clients use gmail?Friday, February 8, 13
  52. 52. Do you use Lexis or Westlaw?Friday, February 8, 13
  53. 53. Do you use Wikipedia?Friday, February 8, 13
  54. 54. Are lawyers using cloud computing?Friday, February 8, 13
  55. 55. •15% of firms with 500 or more lawyers have used cloud computing • 29% of solo attorneys used cloud computing • 32% of law firms with 50 or more lawyers use cloud computing *ABA 2012 Tech Report, 2012 ILTA/InsideLegal Technology Purchasing Survey,Friday, February 8, 13
  56. 56. •74% of AmLaw 200 firms use hosted (cloud) services • 63% use hosted services for e- discovery and litigation support •33% use the cloud for human resources and email management (virus checking, SPAM filtering, etc.) • 83% use the cloud for the simplified support and maintenance • 44% use the cloud because it facilitates less—and less powerful —hardware in-house *American Lawyer’s 2012 Tech Survey,Friday, February 8, 13
  57. 57. Why should you care about mobile computing?Friday, February 8, 13
  58. 58. *Source: The Hub Spot Blog/Mobile Marketing Association SurveysFriday, February 8, 13
  59. 59. The growth of the iPhone was 10 times faster than the growth of America Online *Source: The Hub Spot Blog/Mobile Marketing Association SurveysFriday, February 8, 13
  60. 60. The growth of the iPhone was 10 times faster than the growth of America Online There are more mobile phones on the planet *Source: The Hub Spot Blog/Mobile than there Marketing Association Surveys are TVsFriday, February 8, 13
  61. 61. The growth of the iPhone was 10 times There are 6.8 faster than billion people on the growth the planet. 5.1 of America billion of them Online own a cell phone, but only There 4.2 billion own a are more toothbrush mobile phones on the planet *Source: The Hub Spot Blog/Mobile than there Marketing Association Surveys are TVsFriday, February 8, 13
  62. 62. But are lawyers using mobile technology?Friday, February 8, 13
  63. 63. Sources: International Legal Technology Association and Inside Legal’s 2011 Annual Law Firm Technology Purchasing Survey and ABA’s 2011 Legal Technology SurveyFriday, February 8, 13
  64. 64. Lawyers’ smartphone use has increased from 79% in 2010 to 88% in 2011 Sources: International Legal Technology Association and Inside Legal’s 2011 Annual Law Firm Technology Purchasing Survey and ABA’s 2011 Legal Technology SurveyFriday, February 8, 13
  65. 65. Lawyers’ smartphone use has increased from 79% in 2010 to 88% in 2011 88% of lawyers use a smartphone for law-related tasks while away from their primary workplace Sources: International Legal Technology Association and Inside Legal’s 2011 Annual Law Firm Technology Purchasing Survey and ABA’s 2011 Legal Technology SurveyFriday, February 8, 13
  66. 66. Lawyers’ smartphone use has increased from 79% in 2010 to 88% in 2011 88% of lawyers use a smartphone for law-related tasks while away from their primary workplace 11% of firms have purchased iPads for their attorneys Sources: International Legal Technology Association and Inside Legal’s 2011 Annual Law Firm Technology Purchasing Survey and ABA’s 2011 Legal Technology SurveyFriday, February 8, 13
  67. 67. Lawyers’ smartphone use has increased from 79% in 2010 to 88% in 2011 88% of lawyers use a smartphone for law-related tasks while away from their primary workplace 11% of firms have purchased iPads for their attorneys 25% of respondents said that the iPad would be one of the major technology purchases over the next 12 months Sources: International Legal Technology Association and Inside Legal’s 2011 Annual Law Firm Technology Purchasing Survey and ABA’s 2011 Legal Technology SurveyFriday, February 8, 13
  68. 68. Source: ABA’s 2011 Legal Technology SurveyFriday, February 8, 13
  69. 69. The iPad is used by 89% of those lawyers who use a tablet device for work-related tasks Source: ABA’s 2011 Legal Technology SurveyFriday, February 8, 13
  70. 70. The iPad is used by 89% of those lawyers who use a tablet device for work-related tasks 15% of respondents used a tablet to conduct work while outside of their primary workplace Source: ABA’s 2011 Legal Technology SurveyFriday, February 8, 13
  71. 71. The iPad is used by 89% of those lawyers who use a tablet device for work-related tasks 15% of respondents used a tablet to conduct work while outside of their primary workplace In firms of more than 500 attorneys, lawyers using iPads for work-related reasons outside of work increased to 26% Source: ABA’s 2011 Legal Technology SurveyFriday, February 8, 13
  72. 72. Favorite apps and browser add-ons Blogging: Zemanta Work apps: Scanner Pro, PDF (browser add-on) Expert, Skype, Google Voice, MyCase News aggregators and social media sharing: Travel: TripIt, Gate Guru, Zite and Fluent News Goby, Starbucks (apps); Prismatic and Apps for fun: Next Issue, Feedly (browser add- Flixster, Stitcher, Kindle ons)Friday, February 8, 13
  73. 73. Sometimes cloud computing and mobile ethics will feel like a mazeFriday, February 8, 13
  74. 74. Sometimes, the journey will be frustratingFriday, February 8, 13
  75. 75. Ethical issues to consider: A. Attorney client confidentiality B. Compare/contrast to traditional outsourcing relationships C. Transborder data flow D. Meeting obligations of “reasonable” security E. Electronic evidence/e-discoveryFriday, February 8, 13
  76. 76. * Source: http://tinyurl.com/abaCloudFriday, February 8, 13
  77. 77. What questions should you ask cloud providers?Friday, February 8, 13
  78. 78. Security issues to consider: 1. Encryption 2. Geo-redundancy 3. Data back ups 4. Extraction of data For full list of questions see: 5. Transborder data http://bit.ly/hyFBxo flow/Patriot ActFriday, February 8, 13
  79. 79. QUESTION: Whether an attorney can use an online system to store confidential client data and, if so, what steps must be taken to ensure the data are secure? New York State Bar Association’s Committee on Professional Ethics, Opinion 842 (September 2010)Friday, February 8, 13
  80. 80. QUESTION: What are the ethical obligations of lawyers in regard to data stored on the hard drives of “storage media”. Florida Bar Ethics Opinion 10-12 (September 2010)Friday, February 8, 13
  81. 81. Explore and learnFriday, February 8, 13
  82. 82. Take it step by stepFriday, February 8, 13
  83. 83. Don’t get left behindFriday, February 8, 13
  84. 84. A lot of people will tell you what you can’t doFriday, February 8, 13
  85. 85. Friday, February 8, 13
  86. 86. Friday, February 8, 13
  87. 87. Friday, February 8, 13
  88. 88. Friday, February 8, 13
  89. 89. How can you squander even one more day not taking advantage of one of the greatest shifts of our generation? How dare you settle for less when the world has made it so easy for you to be remarkable? --Seth GodinFriday, February 8, 13
  90. 90. Friday, February 8, 13
  91. 91. Thanks for listening! Nicole Black Director | MyCase.com | a cloud-based law practice management system www.nicoleblackesq.com @nikiblack on Twitter Author and co-author of:Friday, February 8, 13
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