How Troux Technologies Leverages an OpenStack Powered Hybrid Cloud

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From the BrightTalk Private and Hybrid Cloud Summit. Video the presentation here: https://www.brighttalk.com/webcast/679/103549

From the BrightTalk Private and Hybrid Cloud Summit. Video the presentation here: https://www.brighttalk.com/webcast/679/103549

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  • Hello everyone and thank you for joining us! We’re excited to be part of BrightTalk’s Private and Hybrid Cloud Summit and are looking forward to talking with you today. I’m sure most of you are feeling the shifts happening with applications and architecture --- from what most would consider to be a Traditional IT environment to some form of cloud. At Rackspace, we continually hear from customers who are interested in making the move, but have plenty of questions and don’t always know where to get started. Our discussion today is focused on a Rackspace customer, Troux Technologies, and their successful journey to an OpenStack-powered private and hybrid cloud. We are fortunate to have a member of the Troux team with us today who will share his first-hand experiences from this journey and will talk with us about how they are leveraging their hybrid architecture to power their business.Before we dive into the story, we’ll first introduce ourselves and provide you with some background on both Rackspace and Troux Technologies.My name is Christian Foster and I’ll play the role of Larry King today --- I’m a member of the Rackspace team and lead marketing for our private cloud business. Joining me today is Niki Acosta, a cloud evangelista and OpenStack guru at Rackspace --- and our featured guest star, Craig Dalton from Troux Technologies. I’ll turn it over to Niki and Craig so they can each give themselves a proper introduction.
  • Thanks to you both. As a reminder to our audience, you can submit any questions you have during the webinar and we’ll do our best to answer them during the Q&A portion of this presentation.Now for a brief background about Rackspace. We are a global company of specialists who deliver Fanatical Support to customers across our hybrid portfolio. You’ll notice on the slide that we have customers in over 120 countries, we manage quite a few servers, we have 9 data centers throughout the globe and we serve 60% of the Fortune 100. Most importantly though --- we have over 5,000 employees known as Rackers whose mission is to help Rackspace become the world’s greatest service company.
  • As Niki mentioned, our private cloud is a key component of our hybrid portfolio. Rackspace Private Cloud is powered by OpenStack and is unique to the Rackspace portfolio in that it can be deployed in a Rackspace data center OR on a customer’s premises. We’ve experienced a tremendous increase in demand for our private cloud over the past year --- specifically, customers are looking to take advantage of the cloud without sacrificing the performance, control and security of a dedicated environment. And many of them want to lower their costs by moving away from licensed software and expensive, specialized hardware. Finally, its important to note that you can download Rackspace Private Cloud software for free --- we are in the business of helping customers design, build, deploy and OPERATE their cloud --- essentially making SUPPORT our product.
  • As we just discussed, customers are interested in private clouds for the performance, control and security that they offer. More importantly in some people’s minds though is the question “How are they using their private cloud?” The four most common use cases for our customers are: web-tier applications, content creation & delivery, software development lifecycle, and managing big data. For example, several of our customers are using private cloud for their test/dev purposes which provides their developers with their own instant-on and self-service environment while ensuring that the company’s secret sauce and sensitive data remains secure. And we’ll talk more about how Troux Technologies is using their private cloud in just a few minutes. I’m now going to turn it over to Craig who will provide you with some information about Troux Technologies.
  • 300+ customers worldwide; representing well recognized brandsProven solutions for: Financial Services, Manufacturing, Insurance, Retail, Media & Entertainment, Utilities, Pharmaceuticals, Telecommunications, Technology and GovernmentVibrant user community with 2000+ active membersRecognized as a market leader by Forrester and Gartner
  • ChallengesBusinesses have tremendous decision-making challenges due to lack of relevant, complete, accurate and timely informationThis has become more acute as the pace of change increases and the breadth of change expandsPoor decisions create disconnect between IT and business strategyIT decisions impact every facet of an organization; therefore decisions can no longer be made in isolationImpactsIT spending and programs become ineffective and out-of-step with business strategyRisk associated with change increases due to lack of information key dependenciesPoor visibility and control lead to wasteful IT spending
  • Decreases the time it takes for our customers to get valueFaster provisioningCustomers focus on using the software, not managing itMore security and controlRightsizing resourcesLower costsGlobal presence, managed centrallyBetter uptimeMore proactive administration and management
  • I hope you have found this discussion helpful and want to thank Craig again for walking the red carpet and being our special guest star today. We’ve included some contact us information for those of you interested in finding out more about Troux Technologies, Rackspace’s OpenStack Training program, and/or Rackspace’s Private and Hybrid Cloud offering.
  • We are now entering the questions & answers zone. Let’s start with the questions that came up during our presentation…

Transcript

  • 1. How Troux Technologies Powers Their On-Demand Offering Using an OpenStack-Powered Hybrid Cloud CHRISTIAN FOSTER Director, Rackspace Private Cloud @csfos CRAIG DALTON Vice President, Troux Technologies Craig.Dalton@troux.com NIKI ACOSTA Rackspace Private Cloud Evangelist @nikiacosta
  • 2. RACKSPACE® HOSTING | WWW.RACKSPACE.COM About Rackspace 2 9 Worldwide Data Centers 5,000+ Rackers 103,000+ Servers 26,000+ VM ≅80 PB Stored Global Footprint Customers in 120+ Countries Portfolio of Hosted Solutions Dedicated - Cloud - Hybrid Annualized RevenueOver $1.5B 60% 100OF THE We serve FORTUNE®
  • 3. RACKSPACE® HOSTING | WWW.RACKSPACE.COM About OpenStack 3
  • 4. RACKSPACE® HOSTING | WWW.RACKSPACE.COM Rackspace Hybrid Cloud 4 DEDICATED HOSTING PRIVATE CLOUD ON / OFF PREMISE PUBLIC CLOUD YOUR BUSINESS APPLICATIONS IDEAL FOR: STABLE WORKLOADS, SECURITY & PERFORMANCE IDEAL FOR: LEGACY APPS & BARE- METAL PERFORMANCE IDEAL FOR: UNPREDICTABLE, SPIKY WORKLOADS “Own the base, rent the spike.”
  • 5. RACKSPACE® HOSTING | WWW.RACKSPACE.COM Rackspace Private Cloud 5 IMPROVED CONTROL
  • 6. RACKSPACE® HOSTING | WWW.RACKSPACE.COM Rackspace Private Cloud Use Cases 6 WEB-TIER APPLICATIONS CONTENT CREATION & DELIVERY MANAGING BIG DATA SOFTWARE DEVELOPMENT LIFECYCLE
  • 7. RACKSPACE® HOSTING | WWW.RACKSPACE.COM About Troux 7 Founded in 2001, Troux is a global company whose mission is to provide decision makers with cost, timing and risk information to optimize and synchronize IT with the business
  • 8. RACKSPACE® HOSTING | WWW.RACKSPACE.COM Market Challenges & Impacts 8
  • 9. RACKSPACE® HOSTING | WWW.RACKSPACE.COM Our Approach 9  Quickly deliver 360o view of the IT landscape in the context of the business  Provide decision-makers with the information required to address fundamental business issues  Better understand the impact a decision has across the entire enterprise GOALS & STRATEGY BUSINESS ARCHITECTURE INVESTMENTS APPLICATIONS INFORMATION TECHNOLOGY
  • 10. RACKSPACE® HOSTING | WWW.RACKSPACE.COM Proven Experience 10
  • 11. RACKSPACE® HOSTING | WWW.RACKSPACE.COM Hybrid Cloud on a global scale 11 LON ORD DFW SYD HKG
  • 12. RACKSPACE® HOSTING | WWW.RACKSPACE.COM OpenStack Training from Rackspace 12
  • 13. RACKSPACE® HOSTING | WWW.RACKSPACE.COM Help with the migration 13
  • 14. RACKSPACE® HOSTING | WWW.RACKSPACE.COM Troux Enterprise Portfolio Management On- Demand 14
  • 15. JDBC Connection
  • 16. RACKSPACE® HOSTING | WWW.RACKSPACE.COM Troux On-Demand Benefits 16 Troux On Demand + Rackspace Private Cloud Global presence, managed centrally More security and control Decreases time for customers to feel value
  • 17. CHRISTIAN FOSTER Director, Rackspace Private Cloud @csfos CRAIG DALTON Vice President, Troux Technologies Craig.Dalton@troux.com NIKI ACOSTA Rackspace Private Cloud Evangelist @nikiacosta
  • 18. RACKSPACE® HOSTING | WWW.RACKSPACE.COM Contact Us • Visit http://www.troux.com/resources/knowledge/ to learn more about Troux • Visit http://www.troux.com/products/troux_ondemand/ to learn more about Troux EPM On-Demand • Visit http://www.rackspace.com/cloud/private/ to learn more about Rackspace Private Cloud and to download a free copy of our software • Visit http://www.rackspace.com/cloud/private/training/ to learn more about and sign up for Rackspace OpenStack Training classes 18
  • 19. RACKSPACE® HOSTING | WWW.RACKSPACE.COM 19 Questions? CHRISTIAN FOSTER Director, Rackspace Private Cloud @csfos CRAIG DALTON Vice President, Troux Technologies Craig.Dalton@troux.com NIKI ACOSTA Rackspace Private Cloud Evangelist @nikiacosta
  • 20. RACKSPACE® HOSTING | 5000 WALZEM ROAD | SAN ANTONIO, TX 78218 US SALES: 1-800-961-2888 | US SUPPORT: 1-800-961-4454 | WWW.RACKSPACE.COM RACKSPACE® HOSTING | © RACKSPACE US, INC. | RACKSPACE® AND FANATICAL SUPPORT® ARE SERVICE MARKS OF RACKSPACE US, INC. REGISTERED IN TH E UNITED STATES AND OTHER COUNTRIES. | WWW.RACKSPACE.COMRACKSPACE® HOSTING | © RACKSPACE US, INC. | RACKSPACE® AND FANATICAL SUPPORT® ARE SERVICE MARKS OF RACKSPACE US, INC. REGISTERED IN TH E UNITED STATES AND OTHER COUNTRIES. | WWW.RACKSPACE.COM RACKSPACE® HOSTING | ONE FANATICAL PLACE | SAN ANTONIO, TX US SALES: 1-800- 961-4454 | WWW.RACKSPACE.COM