05 interviews

Interviews By NIKHIL JOSHI Lecturer in ‘Language & Communication Skills’ IT Dept.-GCET E-mail: nikhiljoshi@gcet.ac.in Blog: www.gcet-languageclub.blogspot.com

Introduction
An interview is a psychological and sociological instrument.
An interaction between two or more persons for a specific purpose.
It’s always a two way process.

Objectives
To select a person for a specific task
To monitor performance
To collect information
To exchange information
To counsel

Types of Interviews
Job
Persuasive
Exit
Evaluation
Counseling
Conflict-resolution
Disciplinary
Termination

Job Interviews
Face-to-face
Telephonic
Video

Employer’s Expectation
Disposition
Career objective
Subject-knowledge
General knowledge
Communication skill
Mental agility
Consistency
Self-confidence

Success Factors
Positive attitude towards work
Proficiency in the field of study
Communication skill-oral & written
Interpersonal skills
Confidence
Critical thinking & problem solving
Flexibility
Self-motivation
Leadership
Teamwork

Failure Factors
Arrogance
Apathy
Uninhibited nervousness
Equivocation
Lack of concentration
Lack of crispness
Lack of social skills
Lack of firmness
Inadequate quantitative/qualitative skills
Unsuitable personality

Preparation
Go through a mock interview
Gather adequate inside information
Dress appropriately
Be prepared to ask questions
Memorize your resume
Be punctual
Relax

Process
Establishing rapport
Gathering information
Closing

Answering Techniques
Behavioral technique
Compelling story technique
Personality matching technique
Parroting technique
Reframing technique
Abraham Lincoln technique

Follow-up
Calling the interviewer
Writing a thanking-note

Tips for Success
Be well prepared
Brush up your subject knowledge & general knowledge
Memorize your resume
Know about the company
Dress properly
Be smart, clean and well groomed
Carry all the papers required in a folder
Stay calm

Tips for Success
Be polite
Be yourself, be honest
Show a real interest in job
Be aware of all answering techniques
Do not answer the question you did not understand, ask for the clarification first
Speak clearly using positive words
Do not enter the cabin without asking for the permission

Tips for Success
Do not take your seat unless you are asked to
Switch off your cell phone
Respond both verbal and non-verbal cues of the interviewers
Ask relevant questions only
Avoid becoming familiar and indulging in unnecessary chit-chat
Leave the place calmly
Thank before leaving

Telephone Interviews
Attend the call positively and politely
Keep all of your documents within easy reach of the phone so that you can refer to them
Have a note pad and pen to take notes
Try to match your speaking rate and pitch with that of the interviewer
Turn off stereo, television and all other distractions

Guidelines
You give caller the information they need
Organize yourself well before you face a telephonic interview
Address the caller with the first name especially in U.S.A. style
Beware of giving Yes/No answers
Speak directly into the telephone
Do not smoke or eat while talking on telephone

Guidelines
Always greet the interviewer
Do not use the words of your native language
Do not answer questions with one word
Avoid repetition
Do not raise your voice
Do not interrupt the interviewer
Do not ask any personal question to the interviewer

Conclusion
Interview is the process of marketing yourself
Interview is the process of showing all your guts
Interview is the process of evaluation of yourself

Ending-note
“ Determine that things can be and shall be done then we will find the way.”
--Abraham Lincoln
“ Confidence is the touchstone of success.”
--Swami Vivekanand

T h a n k y o u…
n IKHIL j OSHI
e-mail:
[email_address]
[email_address]
My Websites:
www.geocities.com/nikhiljoshi/saregama
www.nikhiljoshi2007.blogspot.com
www.gcet-languageclub.blogspot.com

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05 interviews

by Nikhil Joshi on Sep 17, 2011

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