Gourmet Cooks: Cooking Up Retailer Opportunities

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    In a survey fielded among nearly 27,000 Nielsen Homescan consumer panel homes in March of 2008, we find about 19% of households claiming to have a gourmet cook in their home. At a time when consumers are dealing with high gas prices and inflation across store shelves, households with a gourmet cook have distinct shopping and buying behaviors making them an attractive target for food and non-food retailers who are looking to maximize their sales in a soft economy.

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    Gourmet Cooks: Cooking Up Retailer Opportunities - Presentation Transcript

    1. Gourmet Cooks: Cooking Up Retailer Opportunities Todd Hale, SVP Consumer & Shopper Insights August 22, 2008 as seen on: nielsenwire.com
    2. Todd Hale SVP, Consumer & Shopper Insights Nielsen Consumer Panel Services
        • 30 years of experience in the area of consumer panel analysis
        • 24 years at Nielsen in various marketing & sales management positions
        • Involved in the development of innovative consumer panel applications for both manufacturers & retailers
        • Prepares topical presentations using consumer shopping/buying behavior & attitudes to provide insight to facilitate brand, category, & retail sales growth
        • Numerous speaking engagements each year @ client & industry events
        • MBA & BA in Business from Wright State University
      Page
      • Economic Outlook
      • U.S. Retail Trends
      • Gourmet Meal Habits
      • Gourmet Cooks: Shopping & Buying Behaviors
      • Gas Price Impact
      • Summary & Closing Thoughts
      Page Agenda
    3. U.S. Economic Outlook: How Rocky Is The Road? Page Page
    4. The Answer Is…..….Pretty Rocky
      • - Minutes of the Federal Open Market Committee, June 24-25, 2008
      Page “… economic activity has remained soft in recent months. Manufacturing activity had deteriorated , business investment in equipment appeared to have moved down , and residential construction had continued its steep descent . Labor market conditions had weakened further, and consumer sentiment was at historical lows , but despite these developments, consumer spending appeared resilient . Core consumer price inflation had been stable over recent months, but headline inflation had remained elevated ...”
    5. Forces at Work: Consumer Wallet Pressures Page
      • Personal debt servicing
      • Home energy
      • Transportation
      • Food
      • Healthcare
      • Education
      • Home & stock portfolios losing value
      • Tighter credit
      • Flat income in existing jobs
      • Unemployment rate increasing
      • Weak dollar
      Average U.S. Consumers Getting Squeezed Lower Spending Power Falling Wealth, Income & Credit Rising Costs Rising Living, Household Expenses
    6. Overall Cost of Living Rising Sharply Consumers Can Not Keep Up With Necessities Page Source: U.S. Department of Labor Statistics (Consumer Price Index; U.S. City Average); USDA, NAR, BLS Fuel Oil Gallon Gasoline Gallon Bread pound Ground Beef pound Chicken pound Eggs dozen Milk half gallon 3% Wages Housing - 8% 12 Month Percentage Increase, Selected Items (March 2007 vs. March 2008) 48% 35% 27% 16% 10% 13% 7%
    7. Energy Needs Becoming the #1 Household Spending Item Page Annual household spend fueling up; assumes 12,000 per year, average 20 miles per gallon Dept of Energy—2 car households—approx 60% Consumer Expenditure Survey
      • Household Spending:
        • Food $6,111
          • At Home $3,417
          • Away From Home $2,694
        • Gas – only $4,921
        • Health Care $2,766
        • Entertainment $2,376
        • Apparel & Services $1,874
    8. Global Demand Pushes Gas to $4/Gallon; Can $5/Gallon Be Far Off? Page Dept of Energy
    9. Declining Consumer Confidence (Index 100 = 1985 Confidence Level) Page March 2008 January 2008 January 2007 January 2006 February 2008 107 92 110 94 87 69 76 58 65 48 Source: The Conference Board Consumer Confidence Index Consumer Expectations Index Worst since 1992 Apr 2008 May 2008 45 57 62 50
    10. Forces at Work: CPG Margin Pressures Page
      • Commodities at all time highs
        • Barley (+47%) Corn (+59%) Wheat (+63%)
      • Fuel Prices at record levels
        • transportation of goods plus pressure on the consumers wallet
      • Pricing Decisions
      • Value Retail Expansion—competitors must hold/lower prices in their path
      • Growth of private label
      • Discount food retailers
      Margin Pressures on both CPG Manufacturers & Retailers! Retail Prices Weaker U.S. Dollar Wal-Mart growth Discount player emergence Rising Commodity Prices Ingredient Cost Transportation Cost Packaging Cost
    11. So, Tough Times for Growth & How Important Are Value, Variety & Convenience to You?
      • How are you equipped to compete against Value, Variety or Convenience?
      • Are you providing Value, Variety & Convenient solutions to category consumers & retail shoppers?
      • An integral part of these themes is innovation
      Page
    12. Page U.S. Retailing Trends
    13. Value & Convenience Winning As Evidenced By Increased Store Count Page U.S. Store counts Source: Trade Dimensions® & TDLinx®, services of The Nielsen Company
    14. Some Big Players Going w/Smaller Grocery Format Page
      • Half the Size of a Neighborhood Market
      • Recent Trademarked Names for Possible Private Label
        • “ City Thyme” & “Field & Vine”
    15. Wal-Mart & Target Leading Store Expansion versus Major Grocers Page *Includes Division 1, Supercenters, Neighborhood Markets & Sam’s Club U.S. Store counts Source: Trade Dimensions® & TDLinx®, services of The Nielsen Company
    16. Niche Grocery Store Count Growth From Natural/Gourmet & Deep Discounters Page U.S. Store counts Source: Trade Dimensions® & TDLinx®, services of The Nielsen Company
    17. Rapid Store Growth From Leading Drug Chains; Warehouse Stores Growing too Page U.S. Store counts Source: Trade Dimensions® & TDLinx®, services of The Nielsen Company
    18. Some Major Gourmet Food Retailers Page 22 locations in the Twin Cities area Source: Company Websites 15 California locations 16 stores conveniently located throughout Manhattan 10 locations in Connecticut, Manhattan, Scarsdale, Maryland, D.C., & Virginia 14 retail stores and cafes in New York, Washington, D.C., Napa Valley, Charlotte, and Kansas City 5 St. Louis retail stores 18 locations in Los Angeles Area
    19. Nugget Markets Page “ a family-owned business …since 1926, …started in Woodland, California … now with seven Nugget Market locations in the greater Sacramento area and two more on the way” Source: Company Website
    20. Nugget Markets Page Specialty Cheese Indulgent Chocolates Fresh Flowers & Produce Prepared Foods Bakery In-store Cafe
    21. Nugget Markets – Homepage on Website Page “ Low Prices: With all of our focus on quality, it’s sometimes hard for our guests to believe that we also offer the lowest prices. But it’s true — we offer the area’s best prices from a full-service grocery store. Don’t believe us? … That’s why we invented the Price Challenge , so our guests can see for themselves that shopping at Nugget will save them money” Source: Company Website
    22. Shopping Behavior Trends
      • Retailers can grow their sales by:
        • Increasing their shopper base
        • Driving shopping frequency
        • Building baskets
      • Leveraging categories & brands that impact one or more of these components
      • Driving “need state” trip opportunities
        • Health & wellness
        • Meal occasions
        • Large versus small trips
        • Time-starved consumers
      Page Source: Homescan®, a service of The Nielsen Company
    23. Value Winning As Evidenced By Consumer Acceptance Page *Includes Kmart, Target & Wal-Mart Supercenters Benefits from new store openings % household penetration Source: Homescan®, a service of The Nielsen Company
    24. Value Channels Grabbing Trips Page Grocery & Mass trips continue to drop *Includes Kmart, Target & Wal-Mart Supercenters Trips per household Source: Homescan®, a service of The Nielsen Company
    25. Value Retailing Driving Price Compression Page *Includes Kmart, Target & Wal-Mart Supercenters Average $ basket ring —t otal expenditures Source: Homescan®, a service of The Nielsen Company
    26. Page Gourmet Meal Habits of U.S. Households
    27. 1/3 rd of U.S. Households Occasionally or Frequently Consume a Gourmet Meal Page Source: Homescan®, a service of The Nielsen Company – PanelViews Survey – March 2008
    28. Most Gourmet Meals Eaten @ Restaurant, but Sizeable At-Home Market Page Source: Homescan®, a service of The Nielsen Company – PanelViews Survey – March 2008
    29. Gourmet Meals Prepared in One of Five Households @ Least Monthly Page Source: Homescan®, a service of The Nielsen Company – PanelViews Survey – March 2008
    30. Gourmet Meals for Family, Relatives & Friends Page Source: Homescan®, a service of The Nielsen Company – PanelViews Survey – March 2008
    31. Households Using Multiple Sources for Meal Preparation & Meal Ideas Page Source: Homescan®, a service of The Nielsen Company – PanelViews Survey – March 2008
    32. Food Network Viewing Audience has Grown Threefold Page Source: Nielsen National People Meter Panel, a service of The Nielsen Company – Average TV viewership in the U.S.
    33. Top Chef Audience Growing too! Page Source: Nielsen National People Meter Panel, a service of The Nielsen Company – Average TV viewership in the U.S.
    34. Smaller Market for Specialty Stores, Products & Magazines Page Source: Homescan®, a service of The Nielsen Company – PanelViews Survey – March 2008
    35. Educational Opportunities – Are Current Methods Keeping More From Attending? Page Source: Homescan®, a service of The Nielsen Company – PanelViews Survey – March 2008
    36. Page Other web site videos from: Lunds & Byerly’s, Harris Teeter, & Wegmans …
    37. Nearly 22 Million Households Claim to Have A Gourmet Cook
      • While gourmet cooks can be found in many household types, they have unique & attractive demographics:
        • disproportionate percentage have incomes of $100,000 +
        • tendency to live in large cosmopolitan centers or in affluent suburban areas
        • household head occupation: professional or managerial
      Page Source: Homescan®, a service of The Nielsen Company – PanelViews Survey – March 2008
    38. Page Gourmet Cooks: Shopping & Buying Behaviors
    39. Gourmet Cook Households are Frequent Shoppers Page Source: Homescan®, a service of The Nielsen Company – 52 w/e 5/31/2008
    40. Gourmet Cooks are Big Spenders: Outspend Other Households in Most Traditional Retail Channels Page Source: Homescan®, a service of The Nielsen Company – 52 w/e 5/31/2008 – all products
    41. Gourmet Cooks Outspend Other Households in Many Other Retail Channels Page Source: Homescan®, a service of The Nielsen Company – 52 w/e 5/31/2008 – all products
    42. Gourmet Cooks Outspend Other Households in Most Major Departments Page Source: Homescan®, a service of The Nielsen Company – 52 w/e 5/31/2008 – UPC-coded products
    43. Gourmet Cooks Significantly Outspend Other Households in # of Product Categories Page Source: Homescan®, a service of The Nielsen Company – 52 w/e 5/31/2008 – UPC-coded products
    44. Other Categories With at Least a 20% Differential in Favor of Gourmet Cooks Page Source: Homescan®, a service of The Nielsen Company – 52 w/e 5/31/2008 – UPC-coded products
    45. But Wait, There are More Categories Where Gourmet Cook Households Outspend Page Source: Homescan®, a service of The Nielsen Company – 52 w/e 5/31/2008 – UPC-coded products
    46. Page Pain at the Pump! Gas Price Monitor
    47. Page Source: Homescan® Total ShopperView, a service of The Nielsen Company―Total US―52 weeks ending 06/28/2008; Average Weekly Gas Prices http://www.eia.doe.gov/oil_gas/petroleum/data_publications/wrgp/mogas_home_page.html Household-based Measures of Gas Buying As Prices Increase, Consumers Have Less to Spend & Must Make Trade-Offs Last week of November & December meal & holiday shopping
    48. Changing Behaviors as Economy Weakens Page 2Q08 vs 2Q07 Percent Change Source: Homescan®, a service of The Nielsen Company * Excludes gas only trips Trip Generators Trip Optimizers Trip Avoiders
    49. Low Income Taking More Drastic Trip Cuts Page 2Q08 vs 2Q07 Percent Change Source: Homescan®, a service of The Nielsen Company Shopping Trips By Hhld Income * Excludes gas only trips At Risk Affluent driving “value” trips Trip Generators Trip Optimizers Trip Avoiders
    50. Retailers Performing Well In Tough Economy
      • Costco July sales rose 14%, same-store up 10%
      • BJ’s July same-store sales up 16.7%, excluding gasoline, same-store up 7%
      • Dollar Tree posted 12.5% increase in sales during fiscal 2nd qtr, comp-store up 6.5%
      • Kroger 1 st qtr sales up 11.5%, identical supermarket sales up 9.2% with fuel & 5.8% without
      • Family Dollar July sales rose 7.2%, same-store up 4.6%
      • Walgreen Co. July sales up 10.7%, same-store up 4.1%
      • Wal-Mart 2 nd qtr sales up 10.1%, same-store up 4.5%
      Page Source: Industry e-newsletters & company web sites = Stock-up & Save Consumer Motivation
    51. Retailers Performing Well In Tough Economy
      • Costco July sales rose 14%, same-store up 10%
      • BJ’s July same-store sales up 16.7%, excluding gasoline, same-store up 7%
      • Dollar Tree posted 12.5% increase in sales during fiscal 2nd qtr, comp-store up 6.5%
      • Kroger 1 st qtr sales up 11.5%, identical supermarket sales up 9.2% with fuel & 5.8% without
      • Family Dollar July sales rose 7.2%, same-store up 4.6%
      • Walgreen Co. July sales up 10.7%, same-store up 4.1%
      • Wal-Mart 2 nd qtr sales up 10.1%, same-store up 4.5%
      Page Source: Industry e-newsletters & company web sites = Value Seeking Consumer Motivation
    52. Retailers Performing Well In Tough Economy
      • Costco July sales rose 14%, same-store up 10%
      • BJ’s July same-store sales up 16.7%, excluding gasoline, same-store up 7%
      • Dollar Tree posted 12.5% increase in sales during fiscal 2nd qtr, comp-store up 6.5%
      • Kroger 1 st qtr sales up 11.5%, identical supermarket sales up 9.2% with fuel & 5.8% without
      • Family Dollar July sales rose 7.2%, same-store up 4.6%
      • Walgreen Co. July sales up 10.7%, same-store up 4.1%
      • Wal-Mart 2 nd qtr sales up 10.1%, same-store up 4.5%
      Page Source: Industry e-newsletters & company web sites = Value & Convenience Consumer Motivation
    53. Retailers Performing Well In Tough Economy
      • Costco July sales rose 14%, same-store up 10%
      • BJ’s July same-store sales up 16.7%, excluding gasoline, same-store up 7%
      • Dollar Tree posted 12.5% increase in sales during fiscal 2nd qtr, comp-store up 6.5%
      • Kroger 1 st qtr sales up 11.5%, identical supermarket sales up 9.2% with fuel & 5.8% without
      • Family Dollar July sales rose 7.2%, same-store up 4.6%
      • Walgreen Co. July sales up 10.7%, same-store up 4.1%
      • Wal-Mart 2 nd qtr sales up 10.1%, same-store up 4.5%
      Page Source: Industry e-newsletters & company web sites = Value & 1-Stop Shop Consumer Motivation
    54. Other Retailers Struggling
      • Gelson’s Markets …”rising costs for food & fuel “may have caused some customers to make some or all of their purchases from our competitors,” 2 nd qtr same-store sales declined 2.7%”
      • Target Corp. July sales up 4.7%, same-store off 1.2%
      • Safeway’s 2 nd qtr identical-store, excluding fuel, off 0.3%
      • “ Whole Foods Market weak 3 rd qtr sales … worst comp-store sales gains in 28-year history — up 2.6% — predicted comp-sales for the 4 th qtr would rise 1.5%”
      Page * Source: Supermarket News Source: Industry e-newsletters & company web sites High or higher end retailers not immune
      • Circuit City 1 st qtr sales off 7.4%, comp- store down 11.3%
      • Williams-Sonoma 1 st qtr total comp-sales off 9%
      • Home Depot sales for their 1 st qtr were off 3.4%, comp- store off 6.5%
      • Barnes & Noble 1 st qtr sales up 1.1%, comp-store off 1.5%
      • Macy’s 1 st qtr sales off 2.9%, same-store off 2.6%
      Softness in Alternative & Specialty Channels Page Source: Industry e-newsletters & company web sites Anyone care to forecast the holiday season for these retailers?
    55. Consumers Combining Trips, Eating Out Less, Staying Home, Cutting Spending @ Alarming Levels! Page 78% combining shopping trips & errands (+ 10 pts from YAGO), 52% eating out less (+ 14 pts), 51% staying home more often (+ 12 pts) & 63% of U.S. consumers are reducing spending (+ 18 pts)! Nielsen Homescan Gas Impact Study
    56. Consumers Combining Trips, Eating Out Less, Staying Home, Cutting Spending @ Alarming Levels! Page 78% combining shopping trips & errands (+ 10 pts from YAGO), 52% eating out less (+ 14 pts), 51% staying home more often (+ 12 pts) & 63% of U.S. consumers are reducing spending (+ 18 pts)! Nielsen Homescan Gas Impact Study Similar Responses Among Gourmet Cook Households
    57. Consumers Combining Trips, Eating Out Less, Staying Home, Cutting Spending @ Alarming Levels! Page 78% combining shopping trips & errands (+ 10 pts from YAGO), 52% eating out less (+ 14 pts), 51% staying home more often (+ 12 pts) & 63% of U.S. consumers are reducing spending (+ 18 pts)! Nielsen Homescan Gas Impact Study Saving Money in What & How they Buy & Where They Shop Impact higher gas prices had on driving & spending habits? Check all Jun/Jul ‘05 Jun/Jul ‘06 Jun ‘ 07 Jun ‘ 08 Buy less expensive grocery brands 17% 22% 19% 35% Use more coupons 20% 24% 21% 32% Shop more @ Supercenters 22% 26% 23% 28% Buy Larger, Economy Size 10% 11% 10% 16%
    58. Consumers Combining Trips, Eating Out Less, Staying Home, Cutting Spending @ Alarming Levels! Page 78% combining shopping trips & errands (+ 10 pts from YAGO), 52% eating out less (+ 14 pts), 51% staying home more often (+ 12 pts) & 63% of U.S. consumers are reducing spending (+ 18 pts)! Nielsen Homescan Gas Impact Study Saving Money in What & How they Buy & Where They Shop Gourmet Cook households 27% more likely to buy larger, economy size; 13% more likely to use coupons Impact higher gas prices had on driving & spending habits? Check all Jun/Jul ‘05 Jun/Jul ‘06 Jun ‘ 07 Jun ‘ 08 Buy less expensive grocery brands 17% 22% 19% 35% Use more coupons 20% 24% 21% 32% Shop more @ Supercenters 22% 26% 23% 28% Buy Larger, Economy Size 10% 11% 10% 16%
      • “ HEB’s Central Market Goes Low with Free Organic Milk, Other Discounts … upscale fresh format for foodies is dropping coupons with $10 off a $50 order”
      > Value Importance for Upscale Grocers Page Source: Progressive Grocer
    59. More U.S. Households Turning to Club Stores & Internet; Carpooling & Public Transportation Helping Few Page Nielsen Homescan Surveys Impact higher gas prices had on driving & spending habits? Check all Jun/Jul ‘05 Jun/Jul ‘06 Jun ‘ 07 Jun ‘ 08 Use lower grade gas 16% 18% 14% 14% Shop more @ Warehouse Clubs 9% 10% 10% 13% Shop more on Internet 5% 9% 9% 11% Carpool more often 5% 7% Use Public Transportation more 3% 4% 3% 4%
    60. More U.S. Households Turning to Club Stores & Internet; Carpooling & Public Transportation Helping Few Page Nielsen Homescan Surveys Gourmet Cook households 31% more likely to shop club stores ; 26% more likely to shop internet; 49% more likely to use public transportation Impact higher gas prices had on driving & spending habits? Check all Jun/Jul ‘05 Jun/Jul ‘06 Jun ‘ 07 Jun ‘ 08 Use lower grade gas 16% 18% 14% 14% Shop more @ Warehouse Clubs 9% 10% 10% 13% Shop more on Internet 5% 9% 9% 11% Carpool more often 5% 7% Use Public Transportation more 3% 4% 3% 4%
    61. Page Summary & Closing Thoughts
    62. 2008 & 2009 Will Be Challenging
      • Record high gas prices, food & beverage inflation, along with declining consumer confidence will cause consumers to do more of what they have been doing:
        • Combine shopping trips
        • Eat more meals at home & do more at-home entertaining
        • Seek the right mix of value, variety, & convenience
        • BUT AT ACCELERATED LEVELS
        • SO WHAT ARE YOU DOING DIFFERENTLY?
      Page
    63. 22 Million Households w/Gourmet Cook
      • Attractive demographics & shopping behaviors
      • Big spenders in # of traditional & non-traditional retail channels
      • Big spenders in many departments & categories
      Page
    64. How to Attract & Stay Current w/Gourmet Cooks
      • Having the right assortment is paramount
        • Local sourcing on-trend with freshness & enables better value
      • Information hungry, but fragmented communication channels
        • Magazines, cook books, cooking shows & the internet are great vehicles
        • On-line communications very prevalent
          • Must be current
          • Leverage video capabilities & social networking
      Page
    65. How to Attract & Stay Current w/Gourmet Cooks
      • Gourmet Cook households not immune to high gas prices & more likely to:
        • Buy larger economy-sized products
        • Shop club stores & the internet
        • Use coupons
      • Value Messaging Matters More Than Ever!
        • Value Pricing
        • Value Meals
        • How about Leftover Meal Management Solutions?
      • While this Holiday season will likely be soft, consumers do show a willingness to spend even when gas prices are high!
      Page
    66. How to Attract & Stay Current w/Gourmet Cooks
      • Now more than ever, you need to be current on gourmet cook shopper trends to understand:
        • base needs & interests
        • shifting shopping & buying patterns
        • who they are & where they can be found
      • Nielsen has tools to link gourmet cook demographics with media habits, leisure time activities & stores shopped to enable targeted messages, assortment & promotions
      Page
    67. For daily news and the latest studies, reports, and whitepapers visit www.nielsenwire.com Thank you! [email_address]

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