Staying social online
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Staying social online

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    Staying social online Staying social online Presentation Transcript

    • Staying social onlineUK Museums on the Web 2009
      Denise Drake
      Tower Hamlets Summer University
    • Who I work for
      What I do
      Working with young people
      Facing the future
      Who I turn to
      What I’ll cover
    • Founded in 1995
      26 staff
      Based in East End of London
      Free summer courses for 11- 25 year olds
      127 courses
      2,205 course places
      Year-round projects
      Job Ready
      Music Space
      Nang! magazine
      What We Want! (www!)
      Volunteer opportunities
      Peer Motivators
      Youth Ambassadors
      Tower Hamlets Summer University
    • Summer Uni London
      • Summer Uni in all
      32 London boroughs
      • Summer 2009
      • 2,846 courses
      • 49, 593 course places
      • SUL Coordinator employed by each borough
      • Organises courses, tutors, venues, enrolments
      Commissioned in April 2006
    • 2 websites
      NEW! tumblr – blogs for students
      Encourage and support Coordinators in using SNS
      What I do
    • It works!
      ‘All because of these three weeks I have changed totally the way I think. I have found something I am good at, something I enjoy. As a result I want more’
      Pani, 23
    • Good days
    • Bad days
    • Do
      • be courteous, friendly, positive and upbeat
      • respond to questions/comments within 24 hours
      • ensure content is relevant and timely
      • expect the unexpected
      Don’t
      • forget who your audience is
      • remove negative comments
      • appear online out of office hours
      Ground rules
    • Working with Young People online
      Child protection issues
      • Don’t add under 18s as a ‘friend’
      • Be careful using images
      • Ensure online privacy
      Online behaviour
      • Young people love being online and seeing themselves online
      • Uninhibited, digital natives
    • Being a magpie!
      Other sectors:
      • Charities
      • Central government
      • Local government
      • Youth work
      Resources
      Association of online community professionals
      Blogs, developers’ pages on social network sites
      Website, Facebook, twitter, iPhone app
      twitter
      Keeping up to date
    • Working with Local Authorities
    • New brand and new name 2010
      The future
    • Denise Drake
      denise.drake@summeruni.org
      LinkedIn: Denise Drake
      Twitter: niecieden
      SummerUni
      Thank you!