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Staying social online
Staying social online
Staying social online
Staying social online
Staying social online
Staying social online
Staying social online
Staying social online
Staying social online
Staying social online
Staying social online
Staying social online
Staying social online
Staying social online
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Staying social online

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  • 1. Staying social onlineUK Museums on the Web 2009<br /> Denise Drake<br /> Tower Hamlets Summer University<br />
  • 2. Who I work for<br />What I do<br />Working with young people<br />Facing the future<br />Who I turn to<br />What I’ll cover<br />
  • 3. Founded in 1995<br />26 staff<br />Based in East End of London<br />Free summer courses for 11- 25 year olds<br /> 127 courses<br /> 2,205 course places<br />Year-round projects<br />Job Ready<br />Music Space<br />Nang! magazine<br />What We Want! (www!)<br />Volunteer opportunities<br />Peer Motivators<br />Youth Ambassadors<br />Tower Hamlets Summer University<br />
  • 4. Summer Uni London<br /><ul><li>Summer Uni in all</li></ul>32 London boroughs<br /><ul><li>Summer 2009
  • 5. 2,846 courses
  • 6. 49, 593 course places
  • 7. SUL Coordinator employed by each borough
  • 8. Organises courses, tutors, venues, enrolments</li></ul>Commissioned in April 2006<br />
  • 9. 2 websites <br />NEW! tumblr – blogs for students<br />Encourage and support Coordinators in using SNS<br />What I do<br />
  • 10. It works!<br />‘All because of these three weeks I have changed totally the way I think. I have found something I am good at, something I enjoy. As a result I want more’<br />Pani, 23<br />
  • 11. Good days<br />
  • 12. Bad days<br />
  • 13. Do<br /><ul><li>be courteous, friendly, positive and upbeat
  • 14. respond to questions/comments within 24 hours
  • 15. ensure content is relevant and timely
  • 16. expect the unexpected</li></ul>Don’t<br /><ul><li>forget who your audience is
  • 17. remove negative comments
  • 18. appear online out of office hours</li></ul>Ground rules<br />
  • 19. Working with Young People online<br />Child protection issues<br /><ul><li>Don’t add under 18s as a ‘friend’
  • 20. Be careful using images
  • 21. Ensure online privacy</li></ul>Online behaviour<br /><ul><li>Young people love being online and seeing themselves online
  • 22. Uninhibited, digital natives</li></li></ul><li>Being a magpie!<br />Other sectors:<br /><ul><li>Charities
  • 23. Central government
  • 24. Local government
  • 25. Youth work</li></ul>Resources<br />Association of online community professionals <br /> Blogs, developers’ pages on social network sites<br /> Website, Facebook, twitter, iPhone app<br /> twitter<br />Keeping up to date<br />
  • 26. Working with Local Authorities<br />
  • 27. New brand and new name 2010<br />The future<br />
  • 28. Denise Drake<br />denise.drake@summeruni.org<br />LinkedIn: Denise Drake <br />Twitter: niecieden <br /> SummerUni <br />Thank you!<br />

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