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Presentation skills

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  • While hard work and good ideas are essential to success, your ability to express those ideas and get others to join you is just as important. (I apologize if you can’t see this in the back of the room, but it’s in your handout). Much of this verbal expression will be one on one or in small groups, but periodically you will be involved in more formal and public speaking in front of larger numbers. If this thought makes you nervous, you are not alone. Many speakers lack the skills and confidence to make effetcive (oops, I guess that’s a typo) presentations. We have all been victims of speakers who put us to sleep. Despite knowing how ineffective many speakers are, many of us have found that, despite the best intentions, we haven’t fared much better. We knew the topic and the ideas were written down, but the presentation still didn’t go well. Was it the way you delivered the presentation? Was it because the audience didn’t seem interested?
  • Intelligibility =understandability Variability =expresses differences in meaning Articulation (enunciation)= the precision and clarity with which you utter the sounds of speech. Chiefly the job of the jaw, tongue, and lips. Most articulation problems come from laziness on the parts of these organs. Pronunciation =traditional or customary utterance of words. Common faults are the misplacement of accent, omitting sounds, adding sounds,and verbalizing silent letters. Vocalized pauses =uh, um, ah. Know your subject. Overuse of stock expressions =OK, like, you know. Conveys a lack of originality. Substandard grammar Force= variability of volume Pitch =highness or lowness Emphasis =stressing certain phrases or sections
  • Transcript

    • 1. Presentation SkillsJennifer L. Peel, Ph.D. Director of Education Office of Graduate Medical Education
    • 2. While hard work and good ideas are essential to success, yourability to express those ideas and get others to join you is justas important. Much of this verbal expression will be one onone or in small groups, but periodically you will be involvedin more formal and public speaking in front of larger numbers. If this thought makes you nervous, you are not alone. Manyspeakers lack the skills and confidence to make effetcivepresentations. We have all been victims of speakers who putus to sleep. Despite knowing how ineffective many speakersare, many of us have found that, despite the best intentions,we haven’t fared much better. We knew the topic and theideas were written down, but the presentation still didn’t gowell. Was it the way you delivered the presentation? Was itbecause the audience didn’t seem interested?
    • 3. “The biggest problem withcommunication is the illusionthat it has been accomplished.” -George Bernard Shaw
    • 4. What was wrong with that?
    • 5. What is your vision ofthe ideal presenter in our environment?
    • 6. Self-Assessment + Δ
    • 7. “I always think a greatspeaker convinces us not byforce of reasoning butbecause he is visibly enjoyingthe beliefs he wants us toaccept.” -W.B. Yeats
    • 8. Objectives for Today By the end of the session, participants will be able to…  utilize eye contact, body language and voice to their advantage in a presentation,  apply the 3 A’s in preparing content for a presentation,  develop visual aids that reflect good instructional design properties, and  respond to questions in an effective manner.
    • 9. General Competencies Interpersonal Communication Professionalism Practice-Based Learning & Improvement
    • 10. Podium PanicFor some people, thethought of giving apresentation is morefrightening than falling offa cliff, financial difficulties,snakes and even death.
    • 11. Dealing with Podium Panic Audiences are forgiving Nervousness is usually invisible Be yourself Practice deep breathing/ visualization techniques Begin in your comfort zone
    • 12.  Check out the room in advance Concentrate on the message Begin with a slow, well prepared intro; have a confident and clear conclusion Be prepared and practice
    • 13. Eye Contact Never let them out of your sight. Looking them in the eye makes them feel that they are influencing what you say. Eye contact allows the presentation to approximate conversation—the audience feels much more involved.
    • 14. Body LanguageNO-NO’s Lean on or grip the podium Rock or sway in place Stand immobile Use a single gesture repeatedly Examine or bite your fingernails
    • 15. Body LanguageNO-NO’s Cross your arms in front of your chest Use obviously practiced or stilted gestures Chew gum or eat candy Click or tap your pen, pencil or pointer
    • 16. Body LanguageNO-NO’s Lean into the microphone Shuffle your notes unnecessarily Tighten your tie or otherwise play with your clothing Crack your knuckles Jangle change or key in your pocket
    • 17. Voice Voice Intelligibility  Voice Variability  Articulation  Rate of speech  Pronunciation  Volume  Vocalized  Pitch or tone pauses  Emphasis  Overuse of stock expressions  Substandard grammar
    • 18. Preparing Content 3 A’s Analyze your AUDIENCE. Define what ACTION you want them to take. Arrange your ARGUMENT to move them.
    • 19. Analyze Your Audience What are their names, titles, backgrounds, reasons for attending, etc…? What are their big concerns? What are their objectives, fears, hot buttons, and attitudes?
    • 20. Analyze Your Audience What is their perception of you and your institution? What are their questions likely to be? What is personally at stake for them? How much detail do they need?
    • 21. Define What Action What action do you want the audience to take? Define it in terms of the audience. What will they feel, believe, and do after hearing your talk?
    • 22. Arranging Your Argument1. Shake hands with the audience.2. Get to the point.3. Present your theme.4. Tell ‘Em3.5. Develop your agenda point by point.6. Summarize and recommend.
    • 23. Your turn!
    • 24. Visual Aids
    • 25. Visual Aids(not the stars of the show)
    • 26. Design Concepts•Big•Simple•Clear
    • 27. Big•Should be able to readeverything from the back row•At least 28 pt, preferably 36•Use the floor test
    • 28. Simple•No more than 6 lines•No more than 7 words perline
    • 29. Clear•Arial or Helvetica•Blue background with yellow text•Avoid overuse of red, shadows,animation and transitions•Beware of busy backgrounds
    • 30. Clear•Clip art should add to the content•Ditto on sound clips•Use a different background onlyto emphasize one slide
    • 31. ds Ai e al d b su ul i oV h s nt r he ’s o ke e a ft. sp le
    • 32. Your turn!
    • 33. Questions & Answers“Does anyone have any questions for my answers?” -Henry Kissinger
    • 34. Questions & Answers Beginning of a whole new interactive presentation Opportunity to make a point Most presentations are won or lost here
    • 35. Questions & Answers Anticipate lines of  Don’t repeat negative questioning questions Rehearse  Clarify question Don’t rank questions  Defer to experts Keep answers brief  Move your eyes off Be honest—don’t BS questioner Avoid negative words  If negative, end your response focused on somebody else
    • 36. THE RULE NEVER arguewith a member of the audience.
    • 37. Instead… Look at the questioner. Remain neutral and attentive. Listen to the whole question. Pause before you respond. Address the questioner, then move your eyes to others.
    • 38. Easy as A B C“I can’t Answer that question Because …, but I Can tell you…”
    • 39. Self-Assessment + Δ
    • 40. “Better to keep yourmouth shut and appearignorant than open itand remove all doubt.” -Mark Twain
    • 41. Objectives for Today By the end of the session, participants will be able to…  utilize eye contact, body language and voice to their advantage in a presentation,  apply the 3 A’s in preparing content for a presentation,  develop visual aids that reflect good instructional design properties, and  respond to questions in an effective manner.
    • 42. “Make sure you have finishedspeaking before your audiencehas finished listening.” -Dorothy Sarnoff