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Interpersonal Communication Skills

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Nidhi Purohit
Nidhi Purohit
Technology
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The Basics of Effective Interpersonal Communication
What is communication? ,[object Object],[object Object]
Four facets of communication ,[object Object],[object Object],[object Object],[object Object],[object Object]
Four facets of communication ,[object Object],[object Object],[object Object],[object Object],[object Object]
Shared symbols ,[object Object],[object Object],[object Object]
Shared symbols ,[object Object],[object Object],[object Object],[object Object]
Shared symbols ,[object Object],[object Object]
Shared symbols ,[object Object],[object Object]
Shared symbols ,[object Object],[object Object]
Shared symbols ,[object Object],[object Object],[object Object]
Why do we communicate? ,[object Object],[object Object]
Why we communicate ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
How do we communicate? ,[object Object],[object Object]
How we communicate ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Choosing your medium ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Choosing your medium ,[object Object],[object Object],[object Object],[object Object],[object Object]
Choosing your medium ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Choosing your medium ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Barriers to communication ,[object Object],[object Object]
Barriers to communication ,[object Object],[object Object],[object Object],[object Object],[object Object]
Barriers to communication ,[object Object],[object Object],[object Object],[object Object],[object Object]
Sharing your ideas ,[object Object],[object Object]
Share your ideas to… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Obstacles to sharing ideas ,[object Object],[object Object]
Obstacles to sharing ideas… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
SHARE your ideas – a model ,[object Object],[object Object],[object Object],[object Object],[object Object]
SHARE – an example ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Getting good information ,[object Object],[object Object]
Get good information to… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Obstacles to getting good information ,[object Object],[object Object]
Obstacles to getting good information ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The power of listening ,[object Object],[object Object]
Listen actively ,[object Object],[object Object],[object Object],[object Object]
Listen actively ,[object Object],[object Object],[object Object],[object Object]
That’s a good question! ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Good question - examples ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
FOCUS on information – a model ,[object Object],[object Object],[object Object],[object Object],[object Object]
FOCUS on information – an example ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Getting / giving feedback ,[object Object],[object Object]
Give feedback when… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Obstacles to giving constructive feedback ,[object Object],[object Object]
Obstacles to giving constructive feedback ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
STATE feedback – a model ,[object Object],[object Object],[object Object],[object Object],[object Object]
STATE feedback – an example ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Body language ,[object Object],[object Object],[object Object],[object Object],[object Object]
Body language includes… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Body language - face ,[object Object],[object Object],[object Object],[object Object],[object Object]
Body language - figure ,[object Object],[object Object],[object Object],[object Object],[object Object]
Body language - focus ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Body language - territory ,[object Object],[object Object],[object Object]
Body language - tone ,[object Object],[object Object],[object Object],[object Object],[object Object]
Body language - time ,[object Object],[object Object],[object Object],[object Object],[object Object]
Ideas to walk away with… ,[object Object],[object Object],[object Object],[object Object]
Test yourself… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Test yourself ,[object Object],[object Object],[object Object],[object Object]
Test yourself… - answers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Test yourself… - answers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Test yourself… - answers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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Interpersonal Communication Skills

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