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Taedel402 a topic10
Taedel402 a topic10
Taedel402 a topic10
Taedel402 a topic10
Taedel402 a topic10
Taedel402 a topic10
Taedel402 a topic10
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Taedel402 a topic10

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TAE40110 - Certificate IV in Training and Assessment …

TAE40110 - Certificate IV in Training and Assessment
Unit of compeetncy - TAEDEL402A - Plan, organise and facilitate learning in teh workplace

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  • 1. TAEDEL402A Plan, organise and facilitate learning in the workplace © 2010 Innovation and Business Industry Skills Council Ltd IBSA Participant Workbook pages 55 to 62
  • 2. At the end of this session you should know how to:  facilitate a session  present information and question learners. © 2010 Innovation and Business Industry Skills Council Ltd
  • 3. Communicating clearly  Presentation skills:  pace  posture  pitch  practice.  Questioning:  open vs. closed questions  active listening. © 2010 Innovation and Business Industry Skills Council Ltd IBSA Participant Workbook page 56
  • 4. ACTiVe Listening  Tools needed for active listening  Ability to concentrate  Be objective  Skilful questioning  Be capable of obtaining feedback © 2010 Innovation and Business Industry Skills Council Ltd IBSA Participant Workbook page 57
  • 5. Feedback Feedback models:  positive, constructive, positive  actions, impacts, desired outcomes  current behaviour, situation, impacts, alternatives. © 2010 Innovation and Business Industry Skills Council Ltd IBSA Participant Workbook page 59
  • 6. Feedback  Constructive  Formal / Informal © 2010 Innovation and Business Industry Skills Council Ltd Describe the current behaviour Identify the situation Describe impact and consequences Identify alternative behaviours and action plan Pre – arranged meetings Surveys and questionnaires Training pan compliance Production and workplace results Unscheduled discussions Indirect reports and comments Non verbal communications IBSA Participant Workbook page 61
  • 7. The next step You should now:  conduct evaluations  identify relevant data for analysis  apply record-keeping procedures in your practice environment. © 2010 Innovation and Business Industry Skills Council Ltd

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