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BSBCMM401A section4
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BSBCMM401A section4

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  • 1. © 2010 Innovation & Business Industry Skills Council Ltd
    Section 4:Challenges
    BSBCMM401A– Make a presentation
    IBSA Participant Workbook pages 45 to 53
  • 2. © 2010 Innovation & Business Industry Skills Council Ltd
    This presentation will introduce you to:
    managing question and answer sessions
    dealing with disruptions
    coping with contingencies
    managing time
    handling different situations.
    Evaluations
  • 3. © 2010 Innovation & Business Industry Skills Council Ltd
    Question & Answer
    Prepare by:
    brainstorming all possible questions
    practicing answers
    ask a Critical Friend for help
    create notes.
    IBSA Participant Workbook page 46
  • 4. © 2010 Innovation & Business Industry Skills Council Ltd
    Difficult people
    keep calm
    redirect questions to the group
    deal with the topic not the person.
    IBSA Participant Workbook page 46
  • 5. © 2010 Innovation & Business Industry Skills Council Ltd
    Time
    use a time keeper on the desk or computer
    rehearse your timings
    finish on time even if you need to leave an example out.
    IBSA Participant Workbook page 49
  • 6. © 2010 Innovation & Business Industry Skills Council Ltd
    Disasters
    keep calm
    ask for assistance
    always acknowledge an error.
  • 7. © 2010 Innovation & Business Industry Skills Council Ltd
    Problems role-play
    power failure
    microphone starts buzzing loudly
    an audience member is suddenly taken ill (for example, faints)
    the fire alarm starts
    presenter knocks over a jug of water
    half the audience leave
    there is a car accident outside the window(screaming of tyres and a crash of metal).
  • 8. © 2010 Innovation & Business Industry Skills Council Ltd
    The Next Step
    How do we evaluate?