NICSA's Publications


Published on

A visual history from 1989 to the present

1 Like
  • Be the first to comment

No Downloads
Total views
On SlideShare
From Embeds
Number of Embeds
Embeds 0
No embeds

No notes for slide

NICSA's Publications

  1. 1. NICSA’S PUBLICATIONS A visual history from 1989 to the present
  2. 2. 1989 Mutual Fund Shareholder SurveyIn 1989, NICSA published its first annual survey of mutual fund shareholder customer service satisfaction.
  3. 3. 2000 Mutual Fund Shareholder SurveyWe eventually hired an outside firm to conduct the survey, which had become a massive project involving mailings to thousands of shareholders.
  4. 4. 2008 Mutual Fund Shareholder SurveyThe survey was produced for 21 years, but was discontinued after the2008 edition as transfer agents moved to more continuous methods of surveying customers.
  5. 5. A Purely American InventionOur first textbook on the mutual fund industry, published in 2001. The book was a gift to NICSA from author Lee Gremillion, partner at PricewaterhouseCoopers.
  6. 6. Japanese editionThe book was published in a Japanese language edition in 2002.
  7. 7. Chinese editionA Chinese language edition appeared as well.
  8. 8. First Edition | TA Compliance GuideThe first edition of the NICSA Transfer Agent Compliance Guide was produced in 2003.
  9. 9. 2005 Edition | TA Compliance GuideThe TA Guide became a more formal publication in 2005.
  10. 10. Mutual Fund Industry HandbookThe mutual fund industry textbook was updated in 2005 and reissued by Wiley with a new title and a foreword by Jack Bogle.
  11. 11. Operational Risk White PaperNICSA’s Risk and Compliance Committee wrote our first white paper in 2009, on “assessing and mitigating operational risk in a changing environment.”
  12. 12. 2009 Edition | TA Compliance GuideA new look for the NICSA Transfer Agent Compliance Guide.
  13. 13. The Fund Industry In 2011, a new textbook written by Bob Pozen and NICSA PresidentTheresa Hamacher, with a foreword by Don Phillips of Morningstar, is published by Wiley.
  14. 14. 2011 Edition | Online TA Compliance GuideIn 2011, the NICSA Transfer Agent Compliance Guide goes electronic, with an online edition now available in addition to print copies.
  15. 15. Beneficiary Designations White PaperNICSA’s Retirement Committee publishes a white paper on best practices in beneficiary designations based on a survey of committee members.
  16. 16. Intermediary Governance White Paper The Intermediary Discussion Forum outlines some best practices inoversight of omnibus accounts. The white paper is accompanied by an audio slide show.
  17. 17. The Fund Industry | Chinese EditionThe new fund industry textbook is published in a Chinese language edition in 2012.
  18. 18. Introduction to AIFMDA guide to the new hedge fund regulations in Europe, published as a slidepresentation in collaboration with NICSA’s partner, the Luxembourg fund industry association ALFI.