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Innovation and Design Presentation
 

Innovation and Design Presentation

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A presentation I put together for my group\'s final project of redesigning the "Cafe Commons" restaurant in the Mendoza College of Business facilities. The project was for an Innovation and ...

A presentation I put together for my group\'s final project of redesigning the "Cafe Commons" restaurant in the Mendoza College of Business facilities. The project was for an Innovation and Design class for the Fall 2009 semester.

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    Innovation and Design Presentation Innovation and Design Presentation Presentation Transcript

    • Contents:
      • Research – Crossings Café
      • Timing results
      • Employee Survey
    • Campus Café Exploration
      Initial Research Overview
      Decio Commons
      • Geared more towards eating than just studying – all tables
      • 2 checkouts – one for sandwiches, one for other items
      • Outside seating
      • A lot of space
      • Sandwich bar open until 2:30
      • Salad bar
      • Seemingly more faculty than students
      • Very overcrowded in-between classes and especially between 11-2 when the sandwich bar is open
      • Line for sandwich bar gets in the way of cash register and other areas of the café
      • Not much seating
      • Good set-up for group collaboration with round tables and for doing individual work on the side tables and bar stools
      • Not much seating
      • Not enough space for thru-traffic
      • More traffic during breakfast time
      • Very popular
      • Much more spacious
      • Lots of seating - tables, couches, chairs
      • Study space/eatery - about half and half
      • Most crowded on Thursdays between 9 & 10:30 and everyday between 11:45 & 1 – employee observation
      • 2 big tv's - eating side it's on and study side it's off
    • Crossings Café Observation
      ND Law School
    • “Well the Law School cafe doesn't get as busy as Café Commons. But I find the food is much better. The sandwich stuff is the same but the law school always has a Panini of the day in addition to another special. The Paninis are always a big seller and are delicious. Café Commons tends to do the Paninis once a week, as the special, on Friday.
      The law school does seem to have better specials as well. To be fair, the law school café has a much better facility and more room to work with. This is why they can make a Panini and special everyday. Other than that, they are pretty much the same.”
      ~ From Café Commons’
      Employee Survey
    • Initial Research Insights and Conclusions
      Primary issue with Café Commons is overcrowding
      Sandwich bar line and payment line block traffic and run into each other
      Correlation between space (for both seating and purchasing) and popularity
    • Contents:
      • Observation Plan
      • Online Portfolio Link
      • Café Commons Waiting Time Results
      • Sample Observation Day
      • User Survey
    • Café Commons
      Online Portfolio:
      • Field Notes
      Summary
      • Sample observation
      day
      • User observation
      photos
      • Observation analysis
      • Resulting design
      objectives
      Found at: http://tomtomkylejordannicole.ning.com/
    • Waiting Times…
      • Average Waiting Time: 7.29 min. (out of 17 trials)
      • Longest Waiting Time: 15 min.
      • Time of Day: Lunch
      • Shortest Waiting Time: 1 min.
      • Time of Day: Breakfast
    • User Survey:
      Words to Describe Café Commons
    • Contents:
      • Mind Map Sample
      • Brainstorming Sketches
      • Final Idea Sketches
    • Mind Mapping
    • Contents:
      • http://tomtomkylejordannicole.ning.com/
      • photo albums  Refining