Microsoft CertifiedVirtualizationRemote Desktop ServicesITIL CertifiedCISSPEnterprise ExperienceMicrosoftToshibaIBMContinental AirlinesIron MountainAmbassadors GroupWe have not have a single HA customer lose service on AWS!
Objectives‣ Overview of 2ND Watch’s Cloud Capabilities2
32nd WatchMaking the cloud work for your business!2ND WatchMaking the cloud work for your business!
Practice Areas4Operational Excellence and InnovationAmazon Web ServicesPremier PartnerMicrosoft2nd Watch is one of the top 15 partners worldwidewithin the AWS ecosystem. 2nd Watch was selecteddue to investing significantly in our AWS practice,providing exceptional customer service and support,and helping a large number of significant customersmigrate to AWS.2nd Watch focuses on highly technical migrationsthat require operation discipline and expertise toexecute properly. Our experience in processmanagement has systematized complex migrations.• 200+ cloud projects in 2012.• AWS Premier Consulting Partner; 1 of top 15 AWS partners in the world.• Microsoft Cloud Champion; experts in migrating to Office 365.• No downtime for managed services customers.• World-class engineering talent to deliver on time and on budget.
Business Units6How we help you be successfulProfessional ServicesStrategy & Roadmap(s)TCOOperational ExcellenceArchitecture & DesignEngineering & Network SecurityAuto ScalingCustom TrainingProducts2W Insight – AWS Billing2W SharePointOffice 365Custom DevelopmentCloud SupportFull 24x7 Managed ServicesAWS ResellerConsolidated Billing1232W
Total Cost of Ownership (TCO)7‣ TCO is an example ofhow 2nd Watchengages with you todevelop your AWSStrategy.The TCO tool compares AWS and on-premise orcolocation costs.http://aws.amazon.com/tco-calculator/
2WInsight – AWS Billing ToolMonitor your costs – keep track of your server spend
2W Insight – Accurate by the hour‣ Custom tagging‣ Accurate by the hour‣ Billing in detail‣ Manage ReserveInstances‣ PDF bill generator‣ CSV exportwww.2winsight.com
How to Engage with 2nd WatchStrategyandRoadmapsCloudAssessmentCloudArchitectureBuild andMigrationsSupportServices• Identify Need• Formulate thestrategy• Identify goals• Identify allconsiderations• Get team buyin• TCO• Hardware• Applications• Customerexperience• Personnelneeds• Contractnegotiations• Security• Deep dive• Operationaltoolsets• High leveldiagrams• POC• Cost analysis• Enterprisedesigns• Architect forfailure• Build HA• Seamlessmigrations• Testing• As Builtdetailed doc• Performanceoptimization• Costoptimization• Managedservices• AccountmanagementPeople ProcessTechnology
Cloud Migration: Operational ApproachDeepDivesHighLevelDesign(HLD)DetailedDesign(DLD)Build(Dev)DataMigration(UAT) Go-Live OptimizeBusinessRequirements1) Mockups2) Environment Designs3) Data Flow1) Wireframes2) As Built3) AWS Run-IT AnalysisProjectBuildsProductionDataUser Sign/off Go Live!StartmaximizingsavingsProject Deliverables
12Proof of Concept (POC)• 1 or 2 Applications• Architecture/Design• Build/Migrate and TestData CenterMigration• Lift and Shift to theAWS• Hybrid Solution• Disaster RecoverySolutions on AWS• Set up VirtualPrivate Cloud(VPC) for Test orProduction AWSEnvironmentTechnicalAssessment• Building a Roadmapand Cloud Strategy• Facilitate a Use CaseDiscussion• TechnologyAssessmentStarting Points
13Best Practices DiscussionAWS ArchitecturesJason Foster – VP of Engineering
14High Availability on AWS• Plan for failure at any level• Services within a Datacenter (AZs) can fail• Regions are N+2 (minimum)• Reserve capacity (the other side of Reserved Instances)• Use AWS Services that scale across AZs• VPC, S3, ELB, RDS, etc.• Chaos Monkey – now available
15HA ExampleNotes:• HA at each tier• Can lose entire datacenter and maintain production load• Autoscaling at web and API tier to support dynamic site load• High Data security requirements – HA at IDS, Log Mgmt and auditing tiers
18Disaster Recovery on AWSClasses of RTOs• Critical – Real-time availabilityor near real-time (minutes) –Tier 0 infrastructure, criticalapps• Major – Applications to run thebusiness (hours) – Tier 1infrastructure and apps• Minor – Applications that canwithstand a longer downtime(hours - days)AWS Solution• HighAvailability orWarm Standby• Pilot Light DRin AWS• Backup andRecovery in AWS
19Other DR Considerations on AWS• “SAN like snapshots” of EBS storage allow recovery to a point in timewithin seconds – replicated across the entire region (3+ datacenters)• Auto-scaling and scripting allow backup server to be fully cost optimized• Example: 2W Backup Server < $1 per month• Pilot Light scenarios
Advantages of a Pilot Light DR Scenario Warm standby for the price of cold storage Or Less! Super fast recovery time Entire recovery process could be 1-3 hours Data replication can keep critical systems in sync
23Brian L WhittSenior Cloud ExecutiveContact Us2nd Watch, Inc.Brian@2ndwatch.com602-690-3880www.2ndwatch.comProduct ListTCOTCO.firstname.lastname@example.orgW Insight2WInsight.email@example.comW SharePoint2WSharePoint.firstname.lastname@example.orgSEATTLE AREA OFFICE603 Stewart Street,Seattle, WA 98101NEW YORK AREA OFFICE1350 Ave of the Americas2nd FloorNew York, NY 10019SPOKANE AREAOFFICE2310 N. Molter, Suite 103Liberty Lake, WA 99019