Ufix no2
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Presentation done at Usability Fix No.2

Presentation done at Usability Fix No.2
#ufix #uxmtl @bolidea

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Ufix no2 Ufix no2 Presentation Transcript

  • Usability Fix No.2 #ufix nicolas gosselin @ nicolasgo on twitter
  • many ways to evaluate the UX
    • expert evaluation (heuristics)
    • cognitive walkthrough
    • guidelines checklists
    • surveys
    • interviews
    • A/B tests
    • think-aloud protocol
    • eye-tracking
    • retrospective testing
  • many ways to evaluate the UX
    • expert evaluation (heuristics)
    • cognitive walkthrough
    • guidelines checklists
    • surveys
    • interviews
    • A/B tests
    • think-aloud protocol
    • eye-tracking
    • retrospective testing
  • think-aloud protocol
    • a method used to gather data in usability testing, in product design and development (…)
    • a systematic observation under controlled conditions to determine how well people can use the product.. (wikipedia)
  • think-aloud protocol
    • users verbalize their thoughts, feelings, and opinions about the product when doing tasks
    • record what the user says and does (the words used, the objects clicked)
    • we are testing the design not users!
  • step by step 1 2 3 4 observe and record
      • introduce the product
      • explain the scenario
    have an open discussion let the user verbalize thoughts, feelings, and opinions setup context
      • Evaluate satisfaction
      • bounce ideas
  • 5 users ≈ 85% problems found source: www.useit.com
  • other benefits
    • a better understanding of the user's mental model and interaction with the product
    • fresh ideas coming from observations
  • progress iteratively design build test
  • rinse and repeat design build test
  • do it in lo-fi and hi-fi prototype fidelity spectrum
  • optimize the UX business goals technological constraints users needs
  • questions ?? 1 2 3 4 observe and record have an open discussion let the user verbalize thoughts, feelings, and opinions setup context
  • thank you! … and happy usability testing! follow @nicolasgo on twitter for more.. download this presentation http:// www.slideshare.net/nicolasgo/presentations