Guided Reading & Book Reviews - Handbook of Usability Testing (CH12)

[CH12]REPORT FINDINGS AND RECOMMENDATIONS Nick Yeh 1

REPORT FINDINGS AND RECOMMENDATIONS 2

WHAT IS A FINDING?x o 3

SHAPE THE FINDINGS (1/2) 4

SHAPE THE FINDINGS (2/2) = ✓ ✓ 5

DRAFT THE REPORT 6

WHY WRITE A REPORT? 7

ORGANIZE THE REPORT 20~25 8

COMMON INDUSTRY FORMAT (CIF) (1/5) 9

COMMON INDUSTRY FORMAT (CIF) (1/5) A brief synopsis of the test logistics, the major ﬁndings and recommendations, and further research required, and the overall beneﬁts of the test. 10

COMMON INDUSTRY FORMAT (CIF) (2/5) The nature of the research, how it was set up, participant characteristics, and the data collection methods used. 11

COMMON INDUSTRY FORMAT (CIF) (3/5) Quantitative: task completion, errors, prompting needed, ratings, and so forth. Qualitative: free-form questions, types of errors, and the like. 12

COMMON INDUSTRY FORMAT (CIF) (4/5) -Enable someone to quickly pick out and grasp the ﬁndings and recommendations without having to read the supporting text. -Be sure to include positive ﬁndings. 13

COMMON INDUSTRY FORMAT (CIF) (5/5) e.g. 14

DEVELOPRECOMMENDATIONS (1/2) = 15

DEVELOPRECOMMENDATIONS (2/2) 16

FOCUS ON SOLUTIONS THATWILL HAVE THE WIDEST IMPACT • - - - 17

IGNORE POLITICAL CONSIDERATIONS FOR THE FIRST DRAFT • - - - 18

BE THOROUGH (1/2) • • 19

BE THOROUGH (2/2) 20

PROVIDE BOTH SHORT-TERM ANDLONG-TERM RECOMMENDATIONS • • 21

INDICATE AREAS WHEREFURTHER RESEARCH IS REQUIRED • • 22

MAKE SUPPORTING MATERIAL AVAILABLE TO REVIEWERS••• P01 23

REFINE THE REPORT FORMAT• - - -• 24

CREATE A HIGHLIGHTS VIDEO OR PRESENTATION (1/2)• - ( ) -• - 25

CREATE A HIGHLIGHTS VIDEO OR PRESENTATION (2/2) 26

CAUTIONS ABOUT HIGHLIGHTS(1/2)•• 27

CAUTIONS ABOUT HIGHLIGHTS(2/2)• 28

STEPS FOR PRODUCING A HIGHLIGHTS VIDEO 29

CONSIDER THE POINTS YOU WANT TO MAKE 3 5 20 30

SET UP A SPREADSHEET TO PLAN AND DOCUMENT THE VIDEO • The topic the clip supports. • The type of element (title, clip, subtitle, or other). • The start time on the recording of the beginning of the clip. • The ﬁrst few words (or actions). • The last few words (or actions). • The approximate ending time in the recording of the clip. • The total time of the desired clip; at the bottom of this column, create a formula to total the times of all the clips you plan to use. 31

SET UP A SPREADSHEET TO PLAN AND DOCUMENT THE VIDEO 32

PICK THE CLIPS 33

REVIEW TIMING AND ORGANIZATION 34

DRAFT TITLES AND CAPTIONS 35

REVIEW AND WRAP 20 36

CONGRATULATIONS! - THE END - 37

Guided Reading & Book Reviews - Handbook of Usability Testing (CH12)

by nickyeh1981 on Mar 31, 2011

Accessibility

Upload Details

Usage Rights

2 Embeds 28

Statistics

Guided Reading & Book Reviews - Handbook of Usability Testing (CH12) Presentation Transcript

http://blog.4hdesign.com	25
http://www.4h-design.com	3