Agile and Innovation
Hand-in-Hand at Atlassian
Nicholas Muldoon
Saturday, September 14, 13
http://cinespect.com/?p=2804
GOJIRA
Saturday, September 14, 13
Saturday, September 14, 13
?
Saturday, September 14, 13
Saturday, September 14, 13
Test Driven Development
Continuous Deployment
20%Time
Innovation Weeks
ShipIt Days
FedEx Days
Pair Programming
Continuous ...
Customer
Feedback
ShipIt Days
Saturday, September 14, 13
Customer
Feedback
ShipIt Days
Saturday, September 14, 13
Evolving Customer Feedback
2006 201020082004 20122002
Public
Backlog
Saturday, September 14, 13
Evolving Customer Feedback
2006 20102008
D.O.S.
2004 20122002
Public
Backlog
Saturday, September 14, 13
Evolving Customer Feedback
2006 20102008
D.O.S.
2004 20122002
Public
Backlog
Product
Management
Saturday, September 14, 13
Evolving Customer Feedback
Innovation
Games
2006 20102008
D.O.S.
2004 20122002
Public
Backlog
Product
Management
Saturday,...
Evolving Customer Feedback
Issue Collector
Innovation
Games
2006 20102008
D.O.S.
2004 20122002
Public
Backlog
Product
Mana...
GIVE GREENHOPPER FEEDBACK!
Saturday, September 14, 13
GIVE GREENHOPPER FEEDBACK!
Saturday, September 14, 13
Saturday, September 14, 13
14%
17%
37%
23%
9%
Awesome
Good
Meh
Bad
Terrible 5%
5%
10%
35%
45%
2011
400 Responses
2012
1,000 Responses
Saturday, Septe...
Saturday, September 14, 13
1,500
Saturday, September 14, 13
Saturday, September 14, 13
WRAP CUSTOMER FEEDBACK
Develop at warp speed with effective customer feedback loops
http://-binary-.deviantart.com/art/War...
Customer
Feedback
ShipIt Days
Saturday, September 14, 13
The Innovation Journey
20102008 20122006
ShipIt
Day #1
Saturday, September 14, 13
The Innovation Journey
20102008 20122006
20% Time
Introduced
ShipIt
Day #1
Saturday, September 14, 13
The Innovation Journey
Innovation
Team
20102008 20122006
ShipIt
Day #1
20% Time
Introduced
Saturday, September 14, 13
The Innovation Journey
20%
Weeks
Innovation
Team
20102008 20122006
ShipIt
Day #1
20% Time
Introduced
Saturday, September 1...
The Innovation Journey
20%
Weeks
ShipIt
Day #20
Innovation
Team
20102008 20122006
ShipIt
Day #1
20% Time
Introduced
Saturd...
Hack. Pitch. Party.
Saturday, September 14, 13
Wednesday 12pm
Saturday, September 14, 13
Thursday 9amThursday 9am
Saturday, September 14, 13
Thursday 12pm
Saturday, September 14, 13
Friday 2am
Saturday, September 14, 13
Friday 3pm
Saturday, September 14, 13
Friday 4pm
Saturday, September 14, 13
Saturday, September 14, 13
Friday 5pm
Saturday, September 14, 13
ShipIt Day Prizes
MovieTickets Dinner forTwo Experience
Saturday, September 14, 13
Saturday, September 14, 13
1,400
Saturday, September 14, 13
Saturday, September 14, 13
20% Week
Extreme Image Diffs
Client Side E-Diffing
Commit List Filtering
Git Commit Hooks
Shipped ! PM Deliberating
Work Ou...
http://www.space.com/16690-photos-japan-launches-space-supply-ship-htv3.html
Saturday, September 14, 13
Customer
Feedback
ShipIt Days
Saturday, September 14, 13
改善
Saturday, September 14, 13
Thank You
@njm
nicholasmuldoon.com
Saturday, September 14, 13
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Agile and Innovation, Hand-in-hand at Atlassian

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Nicholas Muldoon presented this at Rakuten Technology Conference 2012 in Tokyo, Japan. In this talk we explore the Agile and Innovation programs at Atlassian and how they have evolved over time. We explore ShipIt Days and Customer Feedback in detail, two practices that any team can adopt to help them solve customer problems faster and more effectively.

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Transcript of "Agile and Innovation, Hand-in-hand at Atlassian"

  1. 1. Agile and Innovation Hand-in-Hand at Atlassian Nicholas Muldoon Saturday, September 14, 13
  2. 2. http://cinespect.com/?p=2804 GOJIRA Saturday, September 14, 13
  3. 3. Saturday, September 14, 13
  4. 4. ? Saturday, September 14, 13
  5. 5. Saturday, September 14, 13
  6. 6. Test Driven Development Continuous Deployment 20%Time Innovation Weeks ShipIt Days FedEx Days Pair Programming Continuous ImprovementContinuous Integration Kanban Scrum Quality Assistance DevOps Behaviour Driven Development Paper Prototypes UsabilityTests Two Week Sprints Customer Interviews Issue Collectors Early Access Program Monster Builds Limit WIP Agile Marketing Retrospectives User Story Mapping Git ExploratoryTesting Niko-Niko Five Why’s? Refactoring User Stories Definition of Done Relative Estimation User Personas Sustainable Pace CycleTime LeadTime Customer Feedback Saturday, September 14, 13
  7. 7. Customer Feedback ShipIt Days Saturday, September 14, 13
  8. 8. Customer Feedback ShipIt Days Saturday, September 14, 13
  9. 9. Evolving Customer Feedback 2006 201020082004 20122002 Public Backlog Saturday, September 14, 13
  10. 10. Evolving Customer Feedback 2006 20102008 D.O.S. 2004 20122002 Public Backlog Saturday, September 14, 13
  11. 11. Evolving Customer Feedback 2006 20102008 D.O.S. 2004 20122002 Public Backlog Product Management Saturday, September 14, 13
  12. 12. Evolving Customer Feedback Innovation Games 2006 20102008 D.O.S. 2004 20122002 Public Backlog Product Management Saturday, September 14, 13
  13. 13. Evolving Customer Feedback Issue Collector Innovation Games 2006 20102008 D.O.S. 2004 20122002 Public Backlog Product Management Saturday, September 14, 13
  14. 14. GIVE GREENHOPPER FEEDBACK! Saturday, September 14, 13
  15. 15. GIVE GREENHOPPER FEEDBACK! Saturday, September 14, 13
  16. 16. Saturday, September 14, 13
  17. 17. 14% 17% 37% 23% 9% Awesome Good Meh Bad Terrible 5% 5% 10% 35% 45% 2011 400 Responses 2012 1,000 Responses Saturday, September 14, 13
  18. 18. Saturday, September 14, 13
  19. 19. 1,500 Saturday, September 14, 13
  20. 20. Saturday, September 14, 13
  21. 21. WRAP CUSTOMER FEEDBACK Develop at warp speed with effective customer feedback loops http://-binary-.deviantart.com/art/Warp-Speed-Wormhole-2537567 Saturday, September 14, 13
  22. 22. Customer Feedback ShipIt Days Saturday, September 14, 13
  23. 23. The Innovation Journey 20102008 20122006 ShipIt Day #1 Saturday, September 14, 13
  24. 24. The Innovation Journey 20102008 20122006 20% Time Introduced ShipIt Day #1 Saturday, September 14, 13
  25. 25. The Innovation Journey Innovation Team 20102008 20122006 ShipIt Day #1 20% Time Introduced Saturday, September 14, 13
  26. 26. The Innovation Journey 20% Weeks Innovation Team 20102008 20122006 ShipIt Day #1 20% Time Introduced Saturday, September 14, 13
  27. 27. The Innovation Journey 20% Weeks ShipIt Day #20 Innovation Team 20102008 20122006 ShipIt Day #1 20% Time Introduced Saturday, September 14, 13
  28. 28. Hack. Pitch. Party. Saturday, September 14, 13
  29. 29. Wednesday 12pm Saturday, September 14, 13
  30. 30. Thursday 9amThursday 9am Saturday, September 14, 13
  31. 31. Thursday 12pm Saturday, September 14, 13
  32. 32. Friday 2am Saturday, September 14, 13
  33. 33. Friday 3pm Saturday, September 14, 13
  34. 34. Friday 4pm Saturday, September 14, 13
  35. 35. Saturday, September 14, 13
  36. 36. Friday 5pm Saturday, September 14, 13
  37. 37. ShipIt Day Prizes MovieTickets Dinner forTwo Experience Saturday, September 14, 13
  38. 38. Saturday, September 14, 13
  39. 39. 1,400 Saturday, September 14, 13
  40. 40. Saturday, September 14, 13
  41. 41. 20% Week Extreme Image Diffs Client Side E-Diffing Commit List Filtering Git Commit Hooks Shipped ! PM Deliberating Work Outstanding Commit Graph Work OutstandingSoyTemplates LESS Support Stash Agents Better Git Error Msgs Stash Crucible Link Work Outstanding Failed ! Shipped ! Shipped ! Shipped ! Shipped ! Saturday, September 14, 13
  42. 42. http://www.space.com/16690-photos-japan-launches-space-supply-ship-htv3.html Saturday, September 14, 13
  43. 43. Customer Feedback ShipIt Days Saturday, September 14, 13
  44. 44. 改善 Saturday, September 14, 13
  45. 45. Thank You @njm nicholasmuldoon.com Saturday, September 14, 13

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