Cities that Work like the Web
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  • 1. Cities thatWork like the Web Nick Grossman | @nickgrossmanLiving Cities Strategic Forum on Technology and Civic Change Jan 19, 2012
  • 2. TodayThe Web and Open Innovation Transit Open311
  • 3. The Architecture of the Web
  • 4. The Architecture of the Web
  • 5. The Architecture of the Web HTML
  • 6. The Architecture of the Web HTML CSS
  • 7. The Architecture of the Web HTML CSS
  • 8. The Architecture of the Web HTML IP CSS
  • 9. The Architecture of the Web HTML IP CSS DNS
  • 10. The Architecture of the Web HTML IP CSS DNS HTTP
  • 11. The Architecture of the Web Standards HTML IP CSS DNS HTTP
  • 12. The Architecture of the Web Standards HTML IP CSS DNS HTTP The Web has an “open architecture” and serves as a “platform” to build on
  • 13. Platform Thinking CLOSED OPENarchitecture architecture ← few many → apps USER INTERFACE apps Data & APIsIntegrated, Modular, SERVERproprietary open source Data & APIs HARDWARE
  • 14. Open Innovation
  • 15. Open Innovation “The idea behind open innovation is as simple as itis powerful: the creators of new ideas don’t have tobe within your organization in order to be helpful.” – John Palfrey, Harvard Law School
  • 16. Open Innovation “The idea behind open innovation is as simple as itis powerful: the creators of new ideas don’t have tobe within your organization in order to be helpful.” – John Palfrey, Harvard Law School creating the potential for new things to happen
  • 17. “I no longer sit with pitted stomach wondering where is the bus. It’s less stressful simply knowing it’s nine minutes away, or whatever the case” 44% of respondents reported being much more satisfiedSource: OneBusAway
  • 18. “While my work usage was pretty much on a fixed schedule, OneBusAway has made impromptu trips much more convenient.” Non-commuters reported the highest increase in usageSource: OneBusAway
  • 19. “Having the ability to know when my bus will arrive helps me decide whether or not to stay at a bus stop that I may feel a little sketchy about or move on to a different one. 21% of respondents reported feeling saferSource: OneBusAway
  • 20. 2005
  • 21. 2005
  • 22. 2005
  • 23. 2005
  • 24. 2005 GTFS
  • 25. 2005 GTFS GTFS
  • 26. 2005 GTFS GTFS GTFS
  • 27. 2005 GTFS GTFS GTFS GTFS
  • 28. 2005 GTFS GTFS GTFS GTFS GTFS
  • 29. 2005 GTFS GTFS GTFS GTFS GTFS GTFS
  • 30. 2005 GTFS GTFS GTFS GTFS GTFS GTFS GTFS
  • 31. 2005 GTFS GTFS GTFS GTFS GTFS GTFS GTFS
  • 32. ? ? ?2005 GTFS GTFS GTFS GTFS GTFS GTFS GTFS
  • 33. ? ? ?2005 GTFS GTFS GTFS 2012 GTFS GTFS GTFS GTFS
  • 34. marketplace.civiccommons.org
  • 35. 311 2009 311311
  • 36. Open311 311 2009 Open311 311Open311 311
  • 37. Open311 311 2009 Open311 311Open311 311 2012
  • 38. Open311 311 2009 Open311 311Open311 311 2012 + International Buenos Aires UK-wide Dominican Republic Australia […]
  • 39. marketplace.civiccommons.org
  • 40. So...
  • 41. Let’s move beyond more civic apps to making all apps more civic gov gov gov
  • 42. Let’s move beyond more civic apps to making all apps more civic gov open311 gov gov
  • 43. Let’s move beyond more civic apps to making all apps more civic gov open311 gov gov GTFS
  • 44. Let’s move beyond more civic apps to making all apps more civic gov open311 gov ? gov GTFS
  • 45. What are the essential civic platforms? ?? Open311 Transit Weather GPSEMERGING GROWTH MATURE
  • 46. Supporting Open Innovation in Cities identifying success stories & emerging lessons learned standardsoutlining the core “civic stack” sharing software where are there gaps? building practitioner community