© 2014 IBM Corporation
Session 1897: Messaging in
the cloud with Elastic MQ,
MQ Light and BlueMix
Rob Nicholson : rob_nich...
#ibmimpact #mqlight #elasticmq
Please Note
IBM’s statements regarding its plans, directions, and intent are subject to cha...
#ibmimpact #mqlight #elasticmq
Agenda
Introduction to Bluemix
Application Messaging
Introduction to Elastic MQ Service
MQ ...
#ibmimpact #mqlight #elasticmq
The next billion
dollar idea starts
with a single
developer.
That developer
starts with a s...
#ibmimpact #mqlight #elasticmq
Codename: BlueMix
Delivering a Composable Services development environment
Run Your Apps
Th...
#ibmimpact #mqlight #elasticmq
TOTAL CONTRIBUTORS
LINES OF CODE
PULL REQUESTS PUBLIC REPOSITORIES
1,118
Average per month
...
#ibmimpact #mqlight #elasticmq
Agenda
Introduction to Bluemix
Application Messaging
Introduction to Elastic MQ Service
MQ ...
#ibmimpact #mqlight #elasticmq
IBM Messaging portfolio
Enable developers to build more scalable,
responsive applications
F...
#ibmimpact #mqlight #elasticmq
Application Messaging : MQ Light & ElasticMQ.
Messaging for application developers to help
...
#ibmimpact #mqlight #elasticmq
The journey that got us here…
Previous developer / IT relationship
• Driven by centrally co...
#ibmimpact #mqlight #elasticmq
The journey that got us here…
Evolving developer / IT relationship
• Driven by business spo...
#ibmimpact #mqlight #elasticmq
The journey that got us here…
11
Ruby
Node.js
Python
C
C++
Java
C#
Perl
Go
Clojure
Lua
Erla...
#ibmimpact #mqlight #elasticmq
Trend in Cloud Application Architecture
12
HTML + Client Side
javascript
Business Logic
HTM...
#ibmimpact #mqlight #elasticmq
Trend in Cloud Application Architecture
13
HTML + Client Side
javascript
Data
Data
Micro se...
#ibmimpact #mqlight #elasticmq
Use Cases
14
Intensive work offloaded and distributed amongst
worker processes to be perfor...
#ibmimpact #mqlight #elasticmq
Use Cases
15
Schedule a task to happen at a specific point in
time
- Run in detailed report...
#ibmimpact #mqlight #elasticmq
Agenda
Introduction to Bluemix
Application Messaging
Introduction to Elastic MQ Service
MQ ...
#ibmimpact #mqlight #elasticmq
Elastic MQ Service
17
#ibmimpact #mqlight #elasticmq
Elastic MQ Runtime connectivity
18
.php
……
.py
Community support. IBM
Priority based on fee...
#ibmimpact #mqlight #elasticmq
Elastic MQ with Java
JMS 1.1 API
• Pub/Sub and Queue
• Local Transactions only.
• Java SE m...
#ibmimpact #mqlight #elasticmq
Elastic MQ with Node.js using MQ Light API
20
MQ
Light
MQ
Light
Simple, programming Languag...
#ibmimpact #mqlight #elasticmq
Polyglot Messaging
21
MQ
Light
.rb
……
.py
Community
support. IBM
Priority based on
feedback...
#ibmimpact #mqlight #elasticmq
Agenda
Introduction to Bluemix
Application Messaging
Introduction to Elastic MQ Service
MQ ...
#ibmimpact #mqlight #elasticmq
Application messaging deployment options
Developer coding in
range of
languages/frameworks....
#ibmimpact #mqlight #elasticmq
24
MQ Light API - Runtimes
MQLightAPI
MQLightAPI
Open
Wire
Protocol
Codename: Bluemix
Elast...
#ibmimpact #mqlight #elasticmq
MQ Light – in open beta now.
25
#ibmimpact #mqlight #elasticmq
26
MQ Light Messaging Model – Send Messages
Applications send messages to a topic.
A topic ...
#ibmimpact #mqlight #elasticmq
27
MQ Light Messaging Model – Simple Receive
•Applications receive messages by creating a d...
#ibmimpact #mqlight #elasticmq
28
MQ Light Messaging Model – Pub/Sub
•Multiple destinations can be created which match the...
#ibmimpact #mqlight #elasticmq
29
MQ Light Messaging Model – Persistent destinations
•Destinations persist for a defined “...
#ibmimpact #mqlight #elasticmq
30
MQ Light Messaging Model – Sharing
•Clients attaching to the same topic pattern and shar...
#ibmimpact #mqlight #elasticmq
MQ Light Messaging Model - Message Delivery
Currently: At most once delivery (QoS 0)
On the...
#ibmimpact #mqlight #elasticmq
MQ Light Messaging Model – Messages
Messages have a payload which is either Text or Binary....
#ibmimpact #mqlight #elasticmq
33
MQ Light Messaging Model – Client takeover
1. Send (‘/test/a’, “Hello”);
Hello
Topic Add...
#ibmimpact #mqlight #elasticmq
MQ Light Node.JS API.
Installable from NPM
Promotes a fluent programming style
Easily wrapp...
#ibmimpact #mqlight #elasticmq
Developer-centric MQ Light GUI
35
•Available today in MQ Light software beta.
•On the backl...
#ibmimpact #mqlight #elasticmq
Agenda
Introduction to Bluemix
Application Messaging
Introduction to Elastic MQ Service
MQ ...
#ibmimpact #mqlight #elasticmq
Elastic MQ Service
Supports MQ Light API & JMS
Connection details for both are
present VCAP...
#ibmimpact #mqlight #elasticmq
ElasticMQ JMS Support
Support “Java SE” style messaging.
• Either read connection details f...
#ibmimpact #mqlight #elasticmq
Using MDBs with Elastic MQ in Liberty
39
Java
Server.xml
#ibmimpact #mqlight #elasticmq
JMS to MQ Light Interoperability
MQ Light String  JMS Text Message
MQ Light Binary Messag...
#ibmimpact #mqlight #elasticmq
Agenda
Introduction to Bluemix
Introduction to Elastic MQ Service
MQ Light
• Messaging API ...
#ibmimpact #mqlight #elasticmq
Demo Scenario
Twitter sentiment analysis
application.
Tracks a number of
“products”.
42
Liv...
#ibmimpact #mqlight #elasticmq
Demo Architecture – Java workers
43
Twitter API
Web UI
Front end
node app
Analytics
workers...
#ibmimpact #mqlight #elasticmq
Demo Architecture – Node.JS workers
44
Twitter API
Web UI
Front end
node app
Analytics
work...
#ibmimpact #mqlight #elasticmq
Related Sessions
MQ Light & ElasticMQ.
• What Is IBM WebSphere MQ Light & Why It Matters – ...
Questions?
#ibmimpact #mqlight #elasticmq
We Value Your Feedback
Don’t forget to submit your Impact session and speaker
feedback! You...
Thank You
Rob Nicholson
Senior Technical Staff Member
Software Group
rob_nicholson@uk.ibm.com
+44 1962 817517
Twitter: nic...
#ibmimpact #mqlight #elasticmq
Legal Disclaimer
• © IBM Corporation 2014. All Rights Reserved.
• The information contained...
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Session 1897 messaging in the cloud with elastic mq mq light and bluemix-impact2014

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IBM Impact 2014 session 1897. Messaging in the cloud with ElasticMQ, MQ Light and Bluemix.

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Session 1897 messaging in the cloud with elastic mq mq light and bluemix-impact2014

  1. 1. © 2014 IBM Corporation Session 1897: Messaging in the cloud with Elastic MQ, MQ Light and BlueMix Rob Nicholson : rob_nicholson@uk.ibm.com @nicholsr STSM , Application Messaging
  2. 2. #ibmimpact #mqlight #elasticmq Please Note IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM’s sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion. Performance is based on measurements and projections using standard IBM benchmarks in a controlled environment. The actual throughput or performance that any user will experience will vary depending upon many factors, including considerations such as the amount of multiprogramming in the user’s job stream, the I/O configuration, the storage configuration, and the workload processed. Therefore, no assurance can be given that an individual user will achieve results similar to those stated here.
  3. 3. #ibmimpact #mqlight #elasticmq Agenda Introduction to Bluemix Application Messaging Introduction to Elastic MQ Service MQ Light Messaging API and Graphical tools Elastic MQ Service in depth Demo 2
  4. 4. #ibmimpact #mqlight #elasticmq The next billion dollar idea starts with a single developer. That developer starts with a single line of code
  5. 5. #ibmimpact #mqlight #elasticmq Codename: BlueMix Delivering a Composable Services development environment Run Your Apps The developer can chose any language runtime or bring their own. Just upload your code and go. DevOps Development, monitoring, deployment and logging tools allow the developer to run the entire application APIs and Services A catalog of open source, IBM and third party APIs services allow a developer to stitch together an application in minutes. Cloud Integration Build hybrid environments. Connect to on- premises systems of record plus other public and private clouds. Expose your own APIs to your developers. Built on IBM SoftLayer Runs automatically on top of IBM’s leading infrastructure as a service. No need to worry about provisioning or managing infrastructure.
  6. 6. #ibmimpact #mqlight #elasticmq TOTAL CONTRIBUTORS LINES OF CODE PULL REQUESTS PUBLIC REPOSITORIES 1,118 Average per month 2013 average: 133 12mo average: 98 Lifetime average: 58 646k 1025+ 133+ Embracing Cloud Foundry Continuing our history of embracing and extending Open Source
  7. 7. #ibmimpact #mqlight #elasticmq Agenda Introduction to Bluemix Application Messaging Introduction to Elastic MQ Service MQ Light Messaging API and Graphical tools Elastic MQ Service in depth Demo 6
  8. 8. #ibmimpact #mqlight #elasticmq IBM Messaging portfolio Enable developers to build more scalable, responsive applications Focus on application developer use cases, breadth of language support, no administration, ease-of-deployment, lightweight & powerful API, as software or a cloud service Deliver Messaging Backbone for Enterprise Focus on traditional MQ values, rock-solid enterprise-class service, ease-of-operation, breadth of platform coverage, availability, z/OS exploitation Capture Big Data from Mobile and Internet of Things Focus on Internet-scale events, m2m device enablement, security and privacy, feed into real-time analytics, location- based notifications 7
  9. 9. #ibmimpact #mqlight #elasticmq Application Messaging : MQ Light & ElasticMQ. Messaging for application developers to help create responsive applications that scale easily Trivially easy to get started; no setup, no configuration, no administration Available as software download or full cloud service in Codename : BlueMix APIs crafted specifically for each language Tooling that supports app development Software Cloud Service 8
  10. 10. #ibmimpact #mqlight #elasticmq The journey that got us here… Previous developer / IT relationship • Driven by centrally controlled common standards • Carefully planned projects delivering core business systems • Focused on re-using existing skills and investments 9 Jon IT mgmt Must use approved IT services Share, re-use and save! I need to access some messaging services. I own the apps. Demand for Infrastructure services Andy Developer Iain Infrastructure Guy
  11. 11. #ibmimpact #mqlight #elasticmq The journey that got us here… Evolving developer / IT relationship • Driven by business sponsor demands • Developers download and use the tools to get the job done • Focused on trying new apps and concepts in the market Beth Business Sponsor Reduced pull for servicesAndy Developer Iain Infrastructure Guy What handy tools can I grab? 10
  12. 12. #ibmimpact #mqlight #elasticmq The journey that got us here… 11 Ruby Node.js Python C C++ Java C# Perl Go Clojure Lua Erlang Scala PHP Cobol
  13. 13. #ibmimpact #mqlight #elasticmq Trend in Cloud Application Architecture 12 HTML + Client Side javascript Business Logic HTML + Client Side javascript Data Data Data •Test, deploy, operate as a whole. •Often Scale monolithic app •Powerful integration runtimes. •Homogeneous technologies •Small empowered dev-ops teams own each service. •Test, deploy, monitor, operate individual services. •Polyglot languages & persistence. •Services scale automatically as needed. Micro services Data Centre Architecture Cloud – centric Architecture Caveat: Oversimplification
  14. 14. #ibmimpact #mqlight #elasticmq Trend in Cloud Application Architecture 13 HTML + Client Side javascript Data Data Micro services Cloud – centric Architecture Interaction via REST and lightweight asynchronous messaging.
  15. 15. #ibmimpact #mqlight #elasticmq Use Cases 14 Intensive work offloaded and distributed amongst worker processes to be performed asynchronously - Processing images or videos - Performing text analytics Event Driven Take one or more actions when something interesting happens - Email logs and update dashboards when build finishes - Upload videos once finished transcoding MQLightMQLight Worker Offload
  16. 16. #ibmimpact #mqlight #elasticmq Use Cases 15 Schedule a task to happen at a specific point in time - Run in detailed reports when app use is low - Generate end of day summary Ensure applications remain responsive even when 3rd party system are not available or responding fast enough - Updating existing CRM system - Booking appointment MQLightMQLight Delayed Processing 3rd Party Integration
  17. 17. #ibmimpact #mqlight #elasticmq Agenda Introduction to Bluemix Application Messaging Introduction to Elastic MQ Service MQ Light Messaging API and Graphical tools Elastic MQ Service in depth Demo 16
  18. 18. #ibmimpact #mqlight #elasticmq Elastic MQ Service 17
  19. 19. #ibmimpact #mqlight #elasticmq Elastic MQ Runtime connectivity 18 .php …… .py Community support. IBM Priority based on feedback.
  20. 20. #ibmimpact #mqlight #elasticmq Elastic MQ with Java JMS 1.1 API • Pub/Sub and Queue • Local Transactions only. • Java SE model • Java EE Model including MDBs 19 JMS JMS
  21. 21. #ibmimpact #mqlight #elasticmq Elastic MQ with Node.js using MQ Light API 20 MQ Light MQ Light Simple, programming Language neutral messaging model Idiomatic language & framework API Mappings • Frictionless development Open wire protocol & Open source client libraries • Facilitates community drivers for languages & frameworks MQ Light API
  22. 22. #ibmimpact #mqlight #elasticmq Polyglot Messaging 21 MQ Light .rb …… .py Community support. IBM Priority based on feedback. JMS Mapping from JMS to MQ Light enables apps using polyglot model. Worker offload with workers implemented in different languages.
  23. 23. #ibmimpact #mqlight #elasticmq Agenda Introduction to Bluemix Application Messaging Introduction to Elastic MQ Service MQ Light Messaging API and Graphical tools Elastic MQ Service in depth Demo 22
  24. 24. #ibmimpact #mqlight #elasticmq Application messaging deployment options Developer coding in range of languages/frameworks. WebSphere MQ (Statement of Direction) MQ Light (Beta) Deploy seamlessly to MQ Light, MQ or Elastic MQ Builds application and uses MQ Light messaging and tests in local developer sandbox 23 Codename: Bluemix Elastic MQ Service (Beta)
  25. 25. #ibmimpact #mqlight #elasticmq 24 MQ Light API - Runtimes MQLightAPI MQLightAPI Open Wire Protocol Codename: Bluemix Elastic MQ Service (Beta) WebSphere MQ (Statement of Direction) MQ Light (Beta) app
  26. 26. #ibmimpact #mqlight #elasticmq MQ Light – in open beta now. 25
  27. 27. #ibmimpact #mqlight #elasticmq 26 MQ Light Messaging Model – Send Messages Applications send messages to a topic. A topic is an address in the topic space either flat or arranged hierarchically. 1. Send (‘/test/a’, “Hello”); 2. Send (‘/test/a’, “World!”); Topic Address Space Sender application
  28. 28. #ibmimpact #mqlight #elasticmq 27 MQ Light Messaging Model – Simple Receive •Applications receive messages by creating a destination with a pattern which matches the topics they are interested in. •Pattern matching scheme based on WMQ. 1. Send (‘/test/a’, “Hello”); 2. Send (‘/test/a’, “World!”); 1. Hello 2. World! Topic Address Space Sender application DESTINATION Pattern=/test/a
  29. 29. #ibmimpact #mqlight #elasticmq 28 MQ Light Messaging Model – Pub/Sub •Multiple destinations can be created which match the same topic •Pub/Sub style. DESTINATION 1. Send (‘/test/a’, “Hello”); 2. Send (‘/test/a’, “World!”); 1. Hello 2. World! 1. Hello 2. World! Topic Address Space Sender application DESTINATION Pattern=/test/a Pattern=/test/# Client 1 Client 2
  30. 30. #ibmimpact #mqlight #elasticmq 29 MQ Light Messaging Model – Persistent destinations •Destinations persist for a defined “time to live” after receiver detaches. 1. Send (‘/test/a’, “Hello”); 2. Send (‘/test/a’, “World!”); Topic Address Space Sender application Hello World! DESTINATION Pattern=/test/a Disconnected client
  31. 31. #ibmimpact #mqlight #elasticmq 30 MQ Light Messaging Model – Sharing •Clients attaching to the same topic pattern and share name attach to the same shared destination. DESTINATION1. Send (‘/test/a’, “Hello”); 2. Send (‘/test/a’, “World!”); 1. Hello 2. World! 1. Hello 2. World! SHARING Topic Address Space Sender application DESTINATION Pattern=/test/# Pattern=/test/# Share=myshare Client 1 Client 2 Client 3
  32. 32. #ibmimpact #mqlight #elasticmq MQ Light Messaging Model - Message Delivery Currently: At most once delivery (QoS 0) On the backlog: • At least once delivery (QoS 1) • Acknowledge & Reject messages • Control over the number of unacknowledged messages delivered. (Readahead) • require Destination – Results in a error if a destination does not exist for the message. 31
  33. 33. #ibmimpact #mqlight #elasticmq MQ Light Messaging Model – Messages Messages have a payload which is either Text or Binary. • Content-type is used by clients to transfer JSON On the backlog: • Messages can have: – Time-to-live – Delivery delay – Properties 32
  34. 34. #ibmimpact #mqlight #elasticmq 33 MQ Light Messaging Model – Client takeover 1. Send (‘/test/a’, “Hello”); Hello Topic Address Space Sender application DESTINATION Pattern=/test/# Client 1 World! Client 1 2. Send (‘/test/a’, “World!”); •Applications connect to MQ Light service specify (optional) client ID. •Re-using the same client ID pre-empts the original connection. •Ideal for worker takeover in the cloud.
  35. 35. #ibmimpact #mqlight #elasticmq MQ Light Node.JS API. Installable from NPM Promotes a fluent programming style Easily wrappable into promises. Focussed on code simplicity. Client - connect state machine • Assists cloud applications. 34 client.connect() .on('connected', function() { console.log('Have some random cat names. Have them!'); subscribe('/kittens'); }) .on('disconnected', function() { console.log('That's enough for now!'); }) .on('message', function(data) { console.log('Why not call your cat: '+data); });
  36. 36. #ibmimpact #mqlight #elasticmq Developer-centric MQ Light GUI 35 •Available today in MQ Light software beta. •On the backlog (near the top!) for Elastic MQ Service in Bluemix.
  37. 37. #ibmimpact #mqlight #elasticmq Agenda Introduction to Bluemix Application Messaging Introduction to Elastic MQ Service MQ Light Messaging API and Graphical tools Elastic MQ Service in depth Demo 36
  38. 38. #ibmimpact #mqlight #elasticmq Elastic MQ Service Supports MQ Light API & JMS Connection details for both are present VCAP_SERVICES Client Libraries injected into runtimes • Node.JS – Specify dependency on mqlight in package.json • Java – When JMS use is detected by liberty buildpack. 37
  39. 39. #ibmimpact #mqlight #elasticmq ElasticMQ JMS Support Support “Java SE” style messaging. • Either read connection details from VCAP_SERVICES • Or use the connection helper • Inlcude the WMQ JMS client libraries • Push to bluemix as .jar Supports Liberty Profile “JEE” style messaging. • Either push a .WAR – Resource Adapter injected and JNDI namespace populated by Liberty buildpack. • Or push a packaged liberty server – Supports MDBs 38 WebSphereMQServiceConnectionHelper connHelper= WebSphereMQServiceConnectionHelper .getWebSphereMQServiceConnectionFactory(); MQConnectionFactory cf=(MQConnectionFactory)connHelper.getJmsConnectionFactory();
  40. 40. #ibmimpact #mqlight #elasticmq Using MDBs with Elastic MQ in Liberty 39 Java Server.xml
  41. 41. #ibmimpact #mqlight #elasticmq JMS to MQ Light Interoperability MQ Light String  JMS Text Message MQ Light Binary Message JMS Bytes message JMS Topic space appears as MQ light topic address space. 40
  42. 42. #ibmimpact #mqlight #elasticmq Agenda Introduction to Bluemix Introduction to Elastic MQ Service MQ Light • Messaging API and Graphical tools Elastic MQ Service in depth Demo 41
  43. 43. #ibmimpact #mqlight #elasticmq Demo Scenario Twitter sentiment analysis application. Tracks a number of “products”. 42 Live Twitter feed Cumulative interest and sentiment Relevant tweets
  44. 44. #ibmimpact #mqlight #elasticmq Demo Architecture – Java workers 43 Twitter API Web UI Front end node app Analytics workers DESTINATION (shared)Analysed tweets tweets
  45. 45. #ibmimpact #mqlight #elasticmq Demo Architecture – Node.JS workers 44 Twitter API Web UI Front end node app Analytics workers DESTINATION (shared)Analysed tweets tweets
  46. 46. #ibmimpact #mqlight #elasticmq Related Sessions MQ Light & ElasticMQ. • What Is IBM WebSphere MQ Light & Why It Matters – AMC-1894 – Monday 4PM • How to Develop Responsive Applications with IBM WebSphere MQ Light - AMC-1896 – Tuesday 10:30 AM • Messaging in the Cloud with IBM WebSphere MQ Light & IBM BlueMix – AMC-1897 – Tuesday 3:45 • Hands-on Lab: Developing a First Application with IBM WebSphere MQ Light – AMC-1917 – Wednesday 10:30 AM • Roundtable: IBM WebSphere MQ Light in a IBM WebSphere MQ Infrastructure - AMC-1924 – Wednesday 2:15 PM, Thursday 9 AM. • Dev@IMPACT - Sands 304 – Tuesday 1PM- 6PM & Wednesday 1PM - 4PM. Bluemix • Codename: BlueMix Live – CSD-2782 – Tuesday 1PM • Creating & Consuming Shared Services for Codename: BlueMix – CSD-2776 – Wednesday 10:30 AM • Lab: Application Development with Codename: BlueMix – CSD-2227 – Tuesday 3:45 PM 45
  47. 47. Questions?
  48. 48. #ibmimpact #mqlight #elasticmq We Value Your Feedback Don’t forget to submit your Impact session and speaker feedback! Your feedback is very important to us – we use it to continually improve the conference. Use the Conference Mobile App or the online Agenda Builder to quickly submit your survey • Navigate to “Surveys” to see a view of surveys for sessions you’ve attended 47
  49. 49. Thank You Rob Nicholson Senior Technical Staff Member Software Group rob_nicholson@uk.ibm.com +44 1962 817517 Twitter: nicholsr Linkedin: uk.linkedin.com/in/robertbnicholson/
  50. 50. #ibmimpact #mqlight #elasticmq Legal Disclaimer • © IBM Corporation 2014. All Rights Reserved. • The information contained in this publication is provided for informational purposes only. While efforts were made to verify the completeness and accuracy of the information contained in this publication, it is provided AS IS without warranty of any kind, express or implied. In addition, this information is based on IBM’s current product plans and strategy, which are subject to change by IBM without notice. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this publication or any other materials. Nothing contained in this publication is intended to, nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM software. • References in this presentation to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates. Product release dates and/or capabilities referenced in this presentation may change at any time at IBM’s sole discretion based on market opportunities or other factors, and are not intended to be a commitment to future product or feature availability in any way. Nothing contained in these materials is intended to, nor shall have the effect of, stating or implying that any activities undertaken by you will result in any specific sales, revenue growth or other results. • If the text contains performance statistics or references to benchmarks, insert the following language; otherwise delete: Performance is based on measurements and projections using standard IBM benchmarks in a controlled environment. The actual throughput or performance that any user will experience will vary depending upon many factors, including considerations such as the amount of multiprogramming in the user's job stream, the I/O configuration, the storage configuration, and the workload processed. Therefore, no assurance can be given that an individual user will achieve results similar to those stated here. • If the text includes any customer examples, please confirm we have prior written approval from such customer and insert the following language; otherwise delete: All customer examples described are presented as illustrations of how those customers have used IBM products and the results they may have achieved. Actual environmental costs and performance characteristics may vary by customer. • Please review text for proper trademark attribution of IBM products. At first use, each product name must be the full name and include appropriate trademark symbols (e.g., IBM Lotus® Sametime® Unyte™). Subsequent references can drop “IBM” but should include the proper branding (e.g., Lotus Sametime Gateway, or WebSphere Application Server). Please refer to http://www.ibm.com/legal/copytrade.shtml for guidance on which trademarks require the ® or ™ symbol. Do not use abbreviations for IBM product names in your presentation. All product names must be used as adjectives rather than nouns. Please list all of the trademarks that you use in your presentation as follows; delete any not included in your presentation. IBM, the IBM logo, Lotus, Lotus Notes, Notes, Domino, Quickr, Sametime, WebSphere, UC2, PartnerWorld and Lotusphere are trademarks of International Business Machines Corporation in the United States, other countries, or both. Unyte is a trademark of WebDialogs, Inc., in the United States, other countries, or both. • If you reference Adobe® in the text, please mark the first use and include the following; otherwise delete: Adobe, the Adobe logo, PostScript, and the PostScript logo are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States, and/or other countries. • If you reference Java™ in the text, please mark the first use and include the following; otherwise delete: Java and all Java-based trademarks are trademarks of Sun Microsystems, Inc. in the United States, other countries, or both. • If you reference Microsoft® and/or Windows® in the text, please mark the first use and include the following, as applicable; otherwise delete: Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both. • If you reference Intel® and/or any of the following Intel products in the text, please mark the first use and include those that you use as follows; otherwise delete: Intel, Intel Centrino, Celeron, Intel Xeon, Intel SpeedStep, Itanium, and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. • If you reference UNIX® in the text, please mark the first use and include the following; otherwise delete: UNIX is a registered trademark of The Open Group in the United States and other countries. • If you reference Linux® in your presentation, please mark the first use and include the following; otherwise delete: Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both. 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