“ You are respons- able: able to choose your respons!” Habit 1 : Be proactive
Circle of Concern Circle of influence We have a wide range of concerns, but not all of them fall into our circle of influence
“ Proactive people focus their efforts in their circle of influence, causing the circle of influence to increase Reactive people focus their effort in the circle of concern. The negative energy generated by that focus causes the circle of influence to shrink”
“ Anytime we think the problem is out there , that thought is the problem”
You can choose your language Reactive: I must If only They made me If I had Proactive: I prefer I will I choose I can be
“ We have such a tendency to fix things up with good advice, but often we fail to take the time to diagnose, to really deeply understand another human being first”
Reading your own autobiography into other people’s lives is nót (even close to) listening
Habit 6 : Synergize “ The whole is greater than the sum of its parts”
“ When we are left to our own experiences, we constantly suffer from a shortage of data”
“ The person who is truly effective has the humility to recognize his own perceptual limitations and to appreciate the rich resources available through interaction with the hearts and minds of other human beings”
In order to have influence, you have to open yourself up to bé influenced
Includes all on-the-job instructions, that are given to enhance the employee’s recent job performance.
Appropriate for employees who have potentials for leadership.
Sometimes referred to as “Continuing Education” to which it enables the employee to move from satisfactory to excellent performance in the present job or to achieve promotion to a position of greater responsibility.
Nuff There were two fairies arguing that the other was a disgrace.How could it be their fault that the other violated their airspace? The discussion got more heated until one was struck upon the nose and now it seemed it was too late to end it without blows . But a third party floated up to them to remind them of the rules -"It is forbidden to disturb the peace even when contemplating duels"They both began to argue but the peacemaker declared "Nuff said.". The fairies looked at one another, turned on their heels, and fled.
There were some delinquent pixies bombarding those that passed them by not caring if their target was fairy, nymph or butterfly. Their victims mostly hurried off but there was one who did not do the same. He looked upset, as well you would if you had Eppingtrodijoon for your name. He turned and flew towards them with a quiet and menacing stare while the pixies idiotically continued, remaining blissfully unaware. But as he came close enough to recognise one called out "That's E Nuff."and the now terrified pixies scattered, suddenly not looking quite so tough.
In the midst of a forest clearing there was a major brawl with pixies, gremlins, hobgoblins, fairies, imps and all. And without fear a familiar face waded into this confusion dealing here a fracture, here a bite, and here a slight contusion. He cracked obstinate heads together, and pulled concussed foes apart and one poor cockatrice received a poke that just had to smart. There was almost one objection from a werewolf loud and gruff but he was stopped by his companion pointing out "That's Fairy Nuff."
So if you go down to the woods today you are in for a great surprise for there are those that are willing to castigate and chastise. "I'll deal with any humans" he says and I don't think that it's a bluff. I think he's deadly serious so make sure you've heard E Nuff.
LEARNING EXERCISE You are a male unit supervisor of a pediatric trauma unit at Children’s Hospital. Three years ago, you ended a serious romantic relationship with a nurse named Susan, who was employed at a different hospital in the same town. The break up was not mutual and Susan was hurt and angry. Six months ago, Susan accepted a position as a unit supervisor at the Children’s Hospital. This has required you and Susan to interact formally at department head meetings and informally regarding staffing and personnel issues on a regular basis. Often, these interactions have been marked by either covert hostility on Susan’s part, non-verbal aggression, or sniping comments. When you attempted to confront Susan about her behavior, she stated that “she didn’t have a problem and you shouldn’t flatter yourself to think that she does”.
The situation is becoming increasingly more difficult to “work around” and both staff and fellow unit supervisors have become aware of the ongoing tension. You love your position and do not want to leave Children's Hospital, but it is becoming increasingly apparent that the situation cannot continue as it is.
ANSWER THE FOLLOWING QUESTIONS
How might gender have influenced the latent conditions, perceived or felt conflict, manifest conflict and conflict aftermath in this situation?
What conflict strategies might you use to try to resolve this conflict? Avoidance? Smoothing? Accommodation? Competing? Compromise? Collaboration?
Would the use of a mediator be helpful in this situation?
you may now go to your own groups for the brainstorming activity!