Report abc company draft

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Report abc company draft

  1. 1. ABCHuman Resources Department REPORT “EMPLOYEE SURVEY” August, 2010I. Purpose of the Survey:The “2010 Employee Survey” in ABC was conducted to determine staffs’ attitudes andcomments toward the following eight (8) aspects the Company: 1. Job satisfaction (7 sentences); 2. Working conditions (5 sentences); 3. Personal oppotunities (10 sentences); 4. Cooperation (5 sentences); 5. Compensation & benefits (5 sentences); 6. Communication (4 sentences); 7. Supervision (12 sentences); 8. Management at ABC (8 sentences)II. Data Collection Procedures: • The survey was conducted in August 2010 (start on Aug 4, close on Aug 14). • Human Resources Department notified employees of the survey, explained the purpose of the survey and the meaning of all the questions, and encouraged them to respond. • Five of the first seven questions on the survey were demographic questions (sex, location, department, work level, length of time at ABC) • The survey is done via internet with multiple-choice questions. These questions used the following scale: o SA = Strongly Agree - Consistently exceeds expectations; o A = Agree - Often exceeds expectations; o NO = No Option - Performs at a satisfactory level; o D = Disagree - Occasionally fails to meet expectations; o SD = Strongly Disagree - Consistently fails to meet expectations • Percent Favorable constitutes the percentage of respondents who selected “Strongly Agree” or “Agree”; Percent Neutral constitutes the percentage of respondents who responded with “No Option”; Percent Unfavorable constitutes the percentage of respondents who selected “Disagree” or “Strongly Disagree”. • The survey can only be submitted once all the questions were answered. • All text comments are submitted verbatim and not spell-checked; except for Vietnamese comments which are translated into English (in blue text).
  2. 2. III. Overview of Results • The survey was sent to 216 employees (from Admin to Manager levels) • 170 people responded, giving a response rate of 79% SURVEY RESPONSE 100% 100% 100% 90% 73% Manager 73% 79% 75% 79% Assistant manager 80% G&A staff 70% Supervisor 60% 43% Assistant supervisor 50% 50% Total 34% 29% 25% 40% 38% 20% 9% 20% 30% 14% 16% 13% 17% 13% 20% 14% Total 5%0% 0% 7% Assistant supervisor 10% 7% 13% 8% Supervisor 3% 8% 8% 4% G&A staff 0% 0% 4% Assistant manager Dalat 0% Da Qui Manager Da Ron Sai Gon Ha Noi All DLHFThe following graphs display the overall Percent Favorable results of the survey, according tothe 8 topics: OVERALL PERCENT FAVORABLE CHART - ALL DLHF 84% 1. Job satisfaction 61% 2. Working Conditions 51% 3. Personal Opportunities 79% 4. Cooperation 42% 5. Compensation & Benefits 79% 6. Communication 62% 7. Supervision in my department 71% 8. Management at Dalat Hasfarm 0% 10% 20% 30% 40% 50% 60% 70% 80% 90%
  3. 3. UNFAVORABLE PERCENTAGE - ALL DLHF 4% 1. Job satisfaction 12% 2. Working Conditions 18% 3. Personal Opportunities 7% 4. Cooperation 22% 5. Compensation & Benefits 13% 6. Communication 7. Supervision in my 11% department 8% 8. Management at Dalat Hasfarm 0% 5% 10% 15% 20% 25% OVERVIEW CHART - DLHF Job satisfaction 84% 12% 4% Favorable 1 Working Conditions 61% 27% 12% 2 Personal Opportunities 51% 31% 18% 3 Cooperation 79% 14% 7% Neutral 4 Compensation & Benefits 42% 36% 22% 5 Communication 79% 14% 13% 6 Supervision in my department 62% 27% 11% Unfavorable 7 Management at Dalat Hasfarm 71% 20% 8% 8 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%From the overview chart for the whole company, we could see that most of the responses tothe eight surveyed categories are positive in general. This shows, at the companywideoverview, that the employees, in general, are pleased with what they are having about JobSatisfaction; Working Conditions; Personal Opportunities; Co-operation; Compensation &Benefits; Communication; Supervision, and Management.
  4. 4. The responses, however, are negative in most of the eight categories. The above chart alsoshows the unfavorable responses ranging from 4% up to 22%. This indicates the disagreementof employees on each category; this also shows some key issues that the Company should focuson and/or take action accordingly. According to the percentage of the category surveyed, thekey issues drop on: (1) Compensation & Benefits; (2) Personal Opportunities. As a CounselingPartner in the Company, we would suggest the followings: FREQUENCY OF SURVEY 8% 0 6% 1 Time/Yr 22% 2 Times/Yr No Option 1 Time/2 Yrs 65% 1 Time/3 YrsIV. Overall Conclusion: • It appears that initiatives should be taken and that attention needs to be directed to improve employee satisfaction. • The above shows the survey results of the whole company. The survey results are varied from each location, and can be broken down upon request. • The comments do not include the names of persons who give comments; however, their names, if any, or their department/location can be tracked upon request. • Based on the popular demand, the survey should be done once a year.

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