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UNDERSTANDING VIETNAM’S CONDOM MARKET:
KEY FINDINGS FROM AN OUTLET SURVEY
VIETNAM REPORT 2011
USAID Social Marketing for...
2
TABLE OF CONTENTS
RESEARCH TEAM 3
ACKNOWLEDGEMENTS 4
BACKGROUND 5
STUDY OBJECTIVES 6
METHODOLOGY 6
KEY FINDINGS 9
CONCLU...
3
RESEARCH TEAM
Study design, field supervision, data analysis and report writing
Duong Le Quyen
Gary Mundy
Pham Duc Tung
...
4
ACKNOWLEDGMENTS
The research represented in this report was support by President’s Emergency Plan for
HIV/AIDS Relief (P...
5
BACKGROUND
The majority of commercial sex acts in Vietnam take place in hotels and guesthouses
(Nha Nghi). Data from the...
6
3. Strengthen the local environment to sustain HIV prevention commodity security and
risk reduction by engaging with and...
7
Table 1: NTO sampling frame and sample drawn
Province
Number of
hotels and
guesthouses
(NTOs) in the
sampling frame
Samp...
8
Sample of pharmacies
In addition to NTOs, a sample of pharmacies in “hotspot” areas was drawn to better
understand the c...
9
KEY FINDINGS
Condom availability and brand choice in NTOs
88 percent of NTOs surveyed had at least one brand of condom a...
10
The vast majority of NTOs where condoms were available (78 percent) stocked only
one brand of condom (Figure 3). 17 per...
11
received for free, compared with other provinces (47 percent, 27 percent and 23 percent
respectively).
Figure 4: Propor...
12
The most commonly stocked commercial brand condoms available in NTOs (Durex,
Romax, Beautiful Dream) were sold to NTOs ...
13
Condom availability and brand choice in pharmacies
Condom availability in pharmacies near NTOs is very high, with almos...
14
CONCLUSIONS
1. Fully subsidized (“free”) condoms are being distributed and, in some cases,
sold to hotels and guesthous...
15
ANNEX: AUDIT SHEET
AUDIT SHEET
STUDY ON CONDOM COVERAGE
Part A - INFORMATION ON OUTLET (FROM Q1 TO Q7)
DO NOT ASK, FILL...
16
_______
Q7 Line phone number:
Write cell phone number in case line phone number is not available
(R1) Phone number
SEEK...
17
Our customers never or rarely ask about this condoms 1 Q13
Concerns about the reaction from police or government author...
18
_______
___________________________________________________________
_______
(R98)There are no other condom brands
(R99)...
19
OPTION
- If show any condom brand in Q10 & Q14, ask Part B
- If show no condom brand in Q10 & Q14, ask Q15 & Q16
Q15 Wh...
20
Q17 Now, I would like to ask you about this condom brand …………………., how much did you
last pay for one condom?
Note:
It i...
21
(R1) First knew about this condom brand
recently (less than 3 months)
1 1 1 1 1
(R2) Do not know how to contact the sup...
22
(R7) Start time
(R8) Blue ID
(R9) City/ Province
(R10) District
(R11) Ward
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Tài liệu thị trường bao cao su Việt Nam 2011

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  1. 1. 1 UNDERSTANDING VIETNAM’S CONDOM MARKET: KEY FINDINGS FROM AN OUTLET SURVEY VIETNAM REPORT 2011 USAID Social Marketing for HIV Prevention Project
  2. 2. 2 TABLE OF CONTENTS RESEARCH TEAM 3 ACKNOWLEDGEMENTS 4 BACKGROUND 5 STUDY OBJECTIVES 6 METHODOLOGY 6 KEY FINDINGS 9 CONCLUSIONS 14
  3. 3. 3 RESEARCH TEAM Study design, field supervision, data analysis and report writing Duong Le Quyen Gary Mundy Pham Duc Tung Yasmin Madan Vu Ngoc Khanh Josselyn Neukom Field data collection Nielsen Vietnam
  4. 4. 4 ACKNOWLEDGMENTS The research represented in this report was support by President’s Emergency Plan for HIV/AIDS Relief (PEPFAR) through United States Agency for International Development (USAID) Contract GHH-I-00-07-00062-00 for the “USAID Social Marketing for HIV Prevention Project,” implemented by Population Services International (PSI.) Fieldwork was conducted by Nielsen Vietnam. The PSI/Vietnam program and research team, together with Gary Mundy, PSI Senior Regional Researcher based in Hanoi, finalized the data analysis and conclusions described in this report. We would like to acknowledge our partners from the Provincial Health Department (PHD) in Hai Phong and Provincial AIDS Centers (PAC) in Hanoi, Quang Ninh, Nghe An, Ho Chi Minh City, Can Tho and An Giang for their support and assistance related to implementing the survey and organizing provincial-level discussions regarding survey findings. We would also like to acknowledge the outlets that participated in this study for their time and willingness to openly provide information presented in this report. We are grateful to the Vietnam Administration for AIDS Control (VAAC)/Ministry of Health and USAID/Vietnam for co-chairing a June 2011 meeting during which preliminary study findings were discussed with representatives from the Ministry of Health, UN agencies and implementing organizations. Input from the VAAC, USAID and other stakeholders contributed to the development of this report. Josselyn Neukom Country Representative PSI Vietnam
  5. 5. 5 BACKGROUND The majority of commercial sex acts in Vietnam take place in hotels and guesthouses (Nha Nghi). Data from the IBBS 2009 and a PSI survey of male clients of female sex workers conducted in 2010 both highlight that, whilst men meet women for commercial sex in a variety of locations, the majority of commercial sex takes place in hotels and guesthouses. Figure 1 compares the locations where men meet female sex workers with the locations where sexual acts actually take place, showing the disparity between the two. Figure 1: Top five locations where male clients reported accessing sex workers, compared with locations where male clients report engaging in sexual acts with sex workers A key aim of the “USAID Social Marketing for HIV Prevention Project” is to increase convenient access to male condoms among most-at-risk-populations (MARP) through targeted distribution and promotion of Number One male condoms to non-traditional outlet (NTOs) in “hot spot” areas1 . Number One male condoms are priced to ensure affordability among male clients and MARP. The overall goals of the USAID Social Marketing for HIV Prevention Project are to: 1. Reduce HIV transmission risk by promoting commodities and safer behavior among MARP, including sex workers and their clients, men who have sex with men (MSM), and injecting drug users (IDUs). 2. Increase demand for HIV counseling and testing among MARP and strengthen linkages between HIV prevention, care and treatment services. 1 NTOs covered through PSI’s distribution network in Vietnam include hotels and guesthouses (Nha Nghi), massage parlors, karaoke bars, cafes, tea stalls, cigarette sellers, small grocery stalls. 38.5 23.3 16.1 15.4 14.1 86.1 2.7 7.7 12.8 2.9 0 10 20 30 40 50 60 70 80 90 100 Hotel/guest house Street/park/public area Massage parlor Brothel Karaoke bar %ofmen % of men report accessing sex workers at each location type % of men who had sex with sex workers at each locations
  6. 6. 6 3. Strengthen the local environment to sustain HIV prevention commodity security and risk reduction by engaging with and building the capacity of key stakeholders including the Government of Vietnam, the private sector and civil society. Prior to this survey, little information was available regarding current condom availability at NTOs or wholesale and consumer pricing levels. That which was available suggested strongly that condom availability in hotels and guesthouses was relatively low. MIS data collected by PSI from 2,147 hotels and guest houses across the seven project provinces in 2007, prior to the beginning of the USAID Social Marketing for HIV Prevention Project, showed that only one-third (34 percent) of hotels/guesthouses had male condoms available. Mapping conducted by DGI in 2009 among 4,095 hotels and guesthouses across the same seven provinces found that 62 percent of these had male condoms available. The purpose of this study was to generate an evidence base to inform condom distribution and promotion strategies in Vietnam with a view toward making the most efficient use of scarce public resources by reducing the distribution of fully-subsidized (“free”) condoms and increasing commercial condom brand availability in NTOs. Pending resource availability, the project will conduct a follow-on survey after 12-18 months to assess progress toward these objectives. STUDY OBJECTIVES The key objectives of this study were to: i) Determine condom availability by brand and by outlet type in high risk areas ii) Determine condom prices: –Wholesale price (paid by outlet to supply source) and –Retail price (charged by outlet to customers) iii) Identify supply sources for all brands available in outlets METHODOLOGY Fieldwork was conducted between November 18th and December 13th, 2010. NTOs included in the study were almost entirely hotels and guesthouses. A small number of cafes, karaoke bars and massage parlors – mostly in Hanoi – were also sampled, but throughout this report, when the term NTO is used it refers exclusively to hotels and guesthouses unless otherwise stated. The NTO sampling frame consisted of 3,876 hotels and guesthouses, mapped in districts with a high density of NTOs across the seven PEPFAR priority provinces where PSI is implementing its condom social marketing program. In each province, a random sample of NTOs was drawn (Table 1).
  7. 7. 7 Table 1: NTO sampling frame and sample drawn Province Number of hotels and guesthouses (NTOs) in the sampling frame Sample drawn Hanoi 1,097 280 Hai Phong 404 138 Quang Ninh 260 82 Nghe An 227 97 HCMC 1,278 308 An Giang 298 100 Can Tho 294 100 Total 3,876 1,105 The sample size for each province was calculated to allow for a minimum precision in estimates of +/- 10%. Initially, 1,372 NTOs were sampled. Of these, 187 were either identified as duplicates (i.e. the same venue recorded twice under different names) or could not be located. Out of the remaining 1,185 outlets contacted to participate in the survey, 80 (7 percent) chose not to participate. A resulting 1,105 NTOs participated in the survey, representing an estimated 29 percent of the total number of NTOs mapped in the seven provinces (Table 2). Table 2: Sampling process and refusal rates for NTOs
  8. 8. 8 Sample of pharmacies In addition to NTOs, a sample of pharmacies in “hotspot” areas was drawn to better understand the commercial condom market in traditional outlets within areas near sampled NTOs. Pharmacies within a 100-meter radius of NTOs were randomly sampled, with up to a maximum of 54 pharmacies in each sample province. In three of the seven provinces, there were less than 54 pharmacies within a 100-meter radius. In these cases, all pharmacies were sampled (Table 3). Table 3: Sampling distribution of pharmacies Province Pharmacies within 100m radius Hanoi 54 Hai Phong 21 Quang Ninh 34 Nghe An 16 Can Tho 54 An Giang 54 HCMC 54 Total 287 A standard audit sheet was used across NTOs and pharmacies. Outlet operators were asked to produce condom packets to verify availability.
  9. 9. 9 KEY FINDINGS Condom availability and brand choice in NTOs 88 percent of NTOs surveyed had at least one brand of condom available at the venue on the day of interview (Figure 2). There is some variation in availability across provinces, ranging from 60 percent in Nghe An, to 99 percent in Quang Ninh. The three most commonly cited reasons for not stocking condoms were: • Customers rarely or never ask about condoms 68% • Concern about reaction of police and/or government authorities 20.6% • Purchase condoms from nearby shops 11.6% None of the hotels and guesthouses that lacked condoms reported that high costs were a reason for not stocking condoms at that time. Number One brand condoms were present in 52 percent of NTOs sampled, and were the only brand available in 37 percent of NTOs. Of those NTOs not stocking No.1 condoms, 4.5 percent reported the price of No.1 condoms (‘too expensive’) as the reason, and 8.4 percent reported a preference for cheaper or free condoms. Figure 2: Condom availability in NTOs by province 88% 94% 89% 95% 87% 88% 99% 60% 52% 28% 60% 46% 49% 67% 60% 45% 37% 43% 32% 42% 20% 49% 34%33% 0% 50% 100% Hanoi Hai Phong Quang Ninh Nghe An HCMC An Giang Can Tho 7 provinces All hotels & guesthouses Availability of any male condom brands Availability of Number One condom Have only Number One condom
  10. 10. 10 The vast majority of NTOs where condoms were available (78 percent) stocked only one brand of condom (Figure 3). 17 percent had two condom brands available, and only 5 percent stocked 3 or more brands. There were no substantial differences in choice of condoms available across sampled provinces. Figure 3: Brand diversity at NTOs, by province Just over 10 percent (11.7 percent) of all NTOs sampled or 13.7 percent of NTOs stocking any condoms had at least one commercial (non-subsidized) brand in stock.2 . Wholesale price and the mix of fully subsidized, partially subsidized and non-subsidized condoms in NTOs Among NTOs that had condoms in stock, 17 percent stocked fully subsidized (“free”) condom brands, 83.7 percent stocked partially subsidized (social marketing) brands and 13.7 percent stocked brands that receive no public subsidy (commercial brands.) 15 percent of NTOs that had condoms available stocked brands that they had received for free (i.e. they paid no wholesale price, regardless of whether or not these were fully- subsidized brands), with 11 percent of NTOs stocking only condoms that they received for free. Only a small minority (4 percent) stocked both condoms that they had purchased and condoms that they had received for free (Figure 4). Overall, this shows that 11 percent of NTOs rely exclusively on donated condoms, and that most NTOs pay for condoms. There are some notable variations across provinces, with a far higher proportion of NTOs in An Giang, Nghe An and Can Tho only stocking condoms which they had 2 Fully subsidized brands include VIP and Protector Plus. Partially subsidized brands include No.1, OK, Happy and Hello. 81% 75% 80% 79% 77% 78% 72% 78% 17% 19% 16% 16% 16% 19% 17% 16% 5% 6% 2% 4% 3% 7% 3% 4% 0% 2% 0%1% 1% 0% 4% 1% 0% 50% 100% Hanoi Hai Phong Quang Ninh Nghe An HCMC An Giang Can Tho 7 provinces Hotels and guesthouses where male condoms were available Have only one condom brand Have 2 condom brands Have 3 condom brands Have 4-5 condom brands
  11. 11. 11 received for free, compared with other provinces (47 percent, 27 percent and 23 percent respectively). Figure 4: Proportion of venues stocking condoms that they had received for free, and condoms that they had purchased, by province A substantial number of NTOs reported having purchased fully-subsidized condoms such as VIP and Protector Plus. For example, 40 percent of NTOs stocking Protector Plus condoms, and 27 percent of NTOs stocking VIP condoms reported having paid for these condoms (Table 4). Table 4: Proportion of hotels/guesthouses paying for condoms that are distributed as ‘free’ condoms, among outlets where those brands available Hano i Hai Phong Quang Ninh Nghe An HCM C An Giang Can Tho All Province s VIP * 50% 67% 24% 21% 26% 38% 27% Protector Plus 100% 50% 50% 50% 56% 17% 33% 40% * Brand not available 78 percent of venues that stock condoms reported having purchased them at or below a unit cost of 500 VND, the recommended wholesale price for a single, partially- subsidized (social marketing) Number One male condom. OK condoms, the second most commonly stocked condom in NTOs had an average wholesale price of 617 VND. 11% 23% 47% 8% 27% 4%7% 2% 67% 85% 45% 88% 57% 88% 91%98% 4%8% 10%7% 2%0% 5% 16% 0% 50% 100% Hanoi Hai Phong Quang Ninh Nghe An HCMC An Giang Can Tho 7 provinces Hotels and guesthouses where male condoms are available Received free only Only bought Received free and bought
  12. 12. 12 The most commonly stocked commercial brand condoms available in NTOs (Durex, Romax, Beautiful Dream) were sold to NTOs at a wholesale price of between 761 VND (Beautiful Dream) and 7,028 VND (Durex) per condom (Table 5). Table 5: Average wholesale price of the most common condom brands in NTOs Condom supply Brand Mean wholesale price (VND) Condoms receiving partial subsidy through support of social marketing organizations No.1 Condoms 507 OK condoms 617 Non-subsidized, commercial brand condoms Durex 7,028 Romax 989 Beautiful Dream 761 In the overwhelming majority of NTOs (86 percent) customers are not being charged a distinct price for condoms, with costs presumably being incorporated into the customer room rental charge. Outside of Ho Chi Minh City – where 35 percent of NTOs reported charging customers for condoms – this figure is even smaller. In the northern provinces (Hanoi, Hai Phong, Quang Ninh) less than 3 percent of NTOs report charging customers a distinct price for condoms (Figure 5). Figure 5: Retail price for condoms in NTOs 98% 98% 97% 97% 65% 91% 88% 86% 1% 3% 1% 2% 32% 7% 11% 13% 0% 0% 1% 2% 4% 2% 1% 2% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Do both Always charged room customers a distinct price for condoms, in addition to room rental costs Never charged room customers a distinct price for condoms, in addition to room rental costs
  13. 13. 13 Condom availability and brand choice in pharmacies Condom availability in pharmacies near NTOs is very high, with almost 100 percent of pharmacies sampled stocking at least one brand of condom (100 percent in the southern provinces of HCMC, Can Tho, An Giang and Nghe An; 96 percent in Hanoi, Hai Phong and Quang Ninh). Much greater condom brand choice is found in pharmacies compared with NTOs. Among pharmacies where condoms are available, 43.5 percent stocked at least five condom brands, with a further 28 percent stocking 3-4 brands (Figure 6). There is some variation across sample provinces: 72 percent of pharmacies sampled in Hanoi stocked at least 5 condom brands, compared with only 10 percent in An Giang. Figure 6 also displays data from a 2010 retail survey of condom availability in pharmacies conducted by IMS Vietnam. This shows a very similar picture of condom availability in pharmacies to that found in the NTO survey. Figure 6: Condom choice in sampled pharmacies Table 6 shows the three most common brands stocked in pharmacies and the a verage wholesale price for each. Table 6: Mean wholesale price for the three most common brands stocked in pharmacies Brand Mean wholesale price (VND) % of pharmacies stocking brand Durex 5,850 19.7% OK condoms 622 16.8% Sure 1,728 5.6%
  14. 14. 14 CONCLUSIONS 1. Fully subsidized (“free”) condoms are being distributed and, in some cases, sold to hotels and guesthouses 17 per cent of NTOs with condoms in stock carried fully subsidized condom brands such as VIP and Protector Plus. A substantial proportion of NTOs stocking fully subsidized (“free”) condoms reported paying a wholesale price for these brands. 2. Condom availability in outlets where commercial sex takes place is reasonably high, an achievement that the USAID Social Marketing for HIV Prevention Project appears to have contributed to substantially Close to 9 out of every 10 NTOs sampled had any condom available—a significant increase compared to 2007 (pre-project implementation) MIS data, which found only 34 percent of hotels/guesthouses sampled stocking condoms. While overall coverage is high, this figure varies by region, with a high of 13 percent and a low of 1 percent of outlets where commercial sex takes place not stocking condoms at the time of the survey. Number One condoms were available in slightly more than half of NTOs sampled, and were the only brand available in 37 percent of NTOs sampled. Social marketing brands are also among the lowest priced brands available at NTOs. The mean wholesale price charged for the three most common commercial brands was 4500 VND, nine times higher than the price of Number One condoms. 3. Condom choice in NTOs is limited, particularly with respect to commercial brands The average number of brands available in NTOs was 1.3, with partially or fully subsidized (social marketing and “free” respectively) brands accounting for the majority of this market. Only 11.7 percent of NTOs had one or more commercial brands available. 4. Pharmacies typically have much greater condom choice, but pay significantly higher prices for condoms than NTOs. 43 percent of pharmacies sampled had five or more condom brands available, with 68 percent having at least three available. The average wholesale price paid (by pharmacies to the supplier) for the most commonly stocked condom at these outlets (Durex) was 5,850 VND—more than ten times higher than the wholesale price of the most commonly available condom brand available at NTOs.
  15. 15. 15 ANNEX: AUDIT SHEET AUDIT SHEET STUDY ON CONDOM COVERAGE Part A - INFORMATION ON OUTLET (FROM Q1 TO Q7) DO NOT ASK, FILL INFORMATION Q1 Type of outlet [SA] Code Route Guesthouse, hotel 1 Q2 Café 2 Q2 Karaoke bar 3 Q2 Massage parlor 4 Q2 Pharmacy 5 Q3 Q2 Outlet code (from PSI’s outlet list): (R1) Outlet code FROM Q3 TO Q7: INFORMATION ON PHARMACY (CODE 5 - Q1) Q3 Outlet code of the nearby hotel/ guesthouse (R1) Outlet code P Q4 Pharmacy’s name: (WRITE IN VIETNAMESE AND IN CAPITAL) ____________________________________________________________ _______ ____________________________________________________________ _______ Q5 Address: (house number, street/road, ward, district) ____________________________________________________________ _______ ____________________________________________________________ _______ Q6 Landmark: (Identify a stable object/place that helps to find this pharmacy) ____________________________________________________________ _______ ____________________________________________________________
  16. 16. 16 _______ Q7 Line phone number: Write cell phone number in case line phone number is not available (R1) Phone number SEEK THE ELIGIBLE PEOPLE AND INVITE THEM TO PARTICIPATE IN THE STUDY Q8 Show a pack of Number One condoms My name is …………… I am working Nielsen and Number One condom company. Now we are conducting a survey on condom brands. We would like to ask you some questions within about 10 minutes. Your answers are very crucial information to improve our current program. We promise you that your answers will be kept confidentially inside the research team. Do you agree to answer my questions? [SA] Code Route Yes 1 Q9 No 2 STOP Q9 What do you do in the outlet? [SA] Code Route Owner 1 Manager (but not owner) 2 Staff 3 Other (Specify): …..………………………………… 4 Q10 Show a pack of Number One condoms. Open the pack to show that there are 3 condoms inside. Now, do you provide your customer with Number One condom? [SA] Code Route Yes 1 Q11 No 2 Q12 Q11 Could you please show me Number One condom that you provide your customers? [SA] Code Route Show Number One condom 1 Q14 Refuse to show any Number One condom 2 STOP Q12 Why aren’t Number One condoms available in your outlet? [MA] Suggestion: Ask “Anything else?” after each option, Code Route
  17. 17. 17 Our customers never or rarely ask about this condoms 1 Q13 Concerns about the reaction from police or government authorities when they know we sell condoms 2 Q13 The supplier runs out of stock 3 Q13 Could not contact with the sale representatives for more supply 4 Q13 No visit or irregular visit from the sale representatives 5 Q13 Number One condom is too expensive 6 Q13 Prefer cheaper condoms or free-of-charge condoms 7 Q13 I’ve never heard of Number One condoms 8 Q14 Other (Specify): ……………………………………………… 9 Q13 Q13 When was the latest time there were Number One condom available in your outlets? [SA] Code Route I have never stocked this condom in the outlet 1 Within 24 hours 2 2- 7 days ago 3 2 – 4 weeks ago 4 More than one month ago 5 Q14 Write both brand name and product name you see correctly in capital in the list. For hotel, guesthouse, café, karaoke bar, massage parlor Could you please show me all the other condom brands available right now at your outlet? Pharmacy Could you please show me 5 other best-selling condom brands available right now and at your outlet? Note: Circle “98” if “There are no other condom brands” or circle “99” if “Refuse to show other condom brands” Suggestion: "Anything else?" after showing each condom brand (R1)Write condom brands ___________________________________________________________ _______ ___________________________________________________________ _______ ___________________________________________________________ _______ ___________________________________________________________ _______ ___________________________________________________________ _______ ___________________________________________________________
  18. 18. 18 _______ ___________________________________________________________ _______ (R98)There are no other condom brands (R99)Refuse to show condom brands available in the outlets STOP IF CODE 99 IN Q14
  19. 19. 19 OPTION - If show any condom brand in Q10 & Q14, ask Part B - If show no condom brand in Q10 & Q14, ask Q15 & Q16 Q15 Why aren’t condoms available in your outlet at the moment? [MA] Suggestion "Anything else?" after each option Code Route Our customers never or rarely ask about condoms 1 Concerns about the reaction from police or government authorities when they know we sell condoms 2 The supplier runs out of stock 3 Could not contact with the sale representatives for more supply 4 Condoms are too expensive 5 No visit or irregular visit from the sale representatives 6 Get from the nearby shops (eg. supermarket, pharmacy, etc.) if room customers ask 7 Other (Specify): ………………………………………………..……………. 8 Q16 When was the latest time there were condom available in your outlets? [SA] Code Route I have never stocked condoms in the outlet 1 Within 24 hours 2 2- 7 days ago 3 2 – 4 weeks ago 4 More than one month ago 5 STOP AFTER Q16
  20. 20. 20 Q17 Now, I would like to ask you about this condom brand …………………., how much did you last pay for one condom? Note: It is received free of charge: write "0000" Don’t remember: write "8888" Don’t know: write “9999”, specific reasons for each brand _______________________________________ Name 1: Name 2: Name 3: Name 4: Name 5: (R1) Price of one condom (VND) _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Q18 SHOWCARD Where did you last buy/ get this condom brand? [SA] (R1) From the company sales representative 1 1 1 1 1 (R2) From the pharmacies 2 2 2 2 2 (R3) From local authorities (e.g. staff from health station, women union, etc.) 3 3 3 3 3 (R4) From people who work for HIV prevention program (e.g. outreach workers, peer educators, program staff, etc.) 4 4 4 4 4 (R5)Other (Specify)________________________ 5 5 5 5 5 (R6) Don’t know (DON”T SHOW OR DON’T READ THIS OPTION) 6 6 6 6 6 Q19 Are there any times that this condom brand was not available in your outlet in the last three months? [SA] (R1) Yes 1 1 1 1 1 (R2) No 2 2 2 2 2 Q20 ASK FOR CODE 1 – Q19 Why isn’t this condom brand always available in your outlet in the last three months? [MA] PART B - INFORMATION ON CONDOM BRANDS FILL ALL THE AVAILABLE CONDOM BRANDS IN Q10 & Q14 IN EACH CELL, ONE CELL FOR CONDOM BRAND START WITH NUMBER ONE CONDOM IF THIS CONDOM BRAND IS AVAILABLE IN THE OUTLET THEN, SHOW EACH CONDOM BRAND, ASK THE FOLLOWING QUESTIONS FOR EACH CONDOM BRAND FILL THE ANSWER IN THE COLUMN FOR THAT BRAND ASK FOR EACH BRAND
  21. 21. 21 (R1) First knew about this condom brand recently (less than 3 months) 1 1 1 1 1 (R2) Do not know how to contact the supplier when I need more condom 2 2 2 2 2 (R3) The supply is not stable 3 3 3 3 3 (R4) This condom is expensive 4 4 4 4 4 (R5) No visit from sales representatives 5 5 5 5 5 (R6) Other (Specify)________________________ 6 6 6 6 6 (R7) Don’t know 7 7 7 7 7 Q21 In the last time you provided your customer with this condom brand, how much did you charge the customer for one condom? If it is given to customers free of charge, write "0000" (R1) Price for one condom (VND) _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Q22 In the last time you bought/got this condom brands, how many condoms are there in the smallest pack? [SA] (R1) ≤ 10 condoms 1 1 1 1 1 (R2) > 10 condoms 2 2 2 2 2 Q23 ASK FOR CODE 1 - Q22. In the last time you provided your room customer with this condom brand, which unit of condoms did you give to him/her? [SA] (R1) Individual condoms 1 1 1 1 1 (R2) The whole smallest pack 2 2 2 2 2 END OF THE INTERVIEW, THANKS AND GIVE A GIFT TO THE RESPONDENT Q24 CATEGORIZE AUDIT SHEETS: GL write after completion of the interview Code Route COMPLETED 1 ONLY COMPULSORY PART 2 NONE 3 Q25 Operations Information (R1) Group Leader, Field (R2) Encoder (R3) Interviewer ID (R4) Interviewer Date (R5) Interviewer Length (R6) Batch control number
  22. 22. 22 (R7) Start time (R8) Blue ID (R9) City/ Province (R10) District (R11) Ward

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