K dean cisco june 2010


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K dean cisco june 2010

  1. 1. The Health & Care Revolution & The Telehealth Transition Kevin Dean Europe Healthcare & Life Sciences Practice Internet Business Solutions Group
  2. 2. Cisco, Health & Care Cisco Products Power the Internet Cisco Runs Its Business on the Internet Continua; EPSoS; LifeConnections….
  3. 3. A transition is coming… Data, Voice, Video Networks Collaborative Apps Business Transformation Cost Savings ROI Productivity Mobility Virtualisation Process re-engineering Using Collaboration
  4. 4. Healthcare industry faces huge challenges… <ul><li>Productivity , Productivity, Productivity to curb the rising costs of healthcare </li></ul><ul><li>An ageing population means more demand and fewer resources </li></ul><ul><li>Patients and families are becoming wiser & more demanding customers focused on high quality, easy access </li></ul><ul><li>Focus on preventing disease and acute crises, not just cure </li></ul><ul><li>Social care will blend with health care </li></ul><ul><li>Organisations need to focus on sustainability </li></ul>
  5. 5. Essential business capabilities…. <ul><li>Repeatable, reliable end-end processes to eliminate waste </li></ul><ul><li>Find information, “things” and people, manage capital assets and operational efficiency; find scarce expert resources quickly and allow them to “team” </li></ul><ul><li>Scale knowledge, information & expertise at a distance </li></ul><ul><li>Work seamlessly across healthcare and social care </li></ul><ul><li>Provide excellence in “patient” experience </li></ul><ul><li>Work with patients, families, carers outside hospitals & surgeries </li></ul><ul><li>Interact with Ageing Well activities </li></ul><ul><li>Deliver sustainable care </li></ul><ul><li>Scale the innovations, learning training rapidly </li></ul><ul><li>Provide collaborative research environment that attracts investment </li></ul>
  6. 6. We need a Telehealth Transition …. <ul><li>Specialist silos </li></ul><ul><li>Clinician to Clinician </li></ul><ul><li>Pilots </li></ul><ul><li>Point to Point </li></ul><ul><li>Research </li></ul><ul><li>Front-line, first response </li></ul><ul><li>Clinician to Patient to…. </li></ul><ul><li>Routine </li></ul><ul><li>Multi-point </li></ul><ul><li>Infrastructural </li></ul>Technology Invisible
  7. 7. Important interoperability…
  8. 8. Care at a distance….
  9. 9. Care at a distance….
  10. 10. The Power of Presence <ul><li>Blends voice, IM, email, video </li></ul><ul><li>Online, offline </li></ul><ul><li>Synchronous, asynchronous </li></ul><ul><li>Current activity </li></ul><ul><li>Diverts </li></ul><ul><li>Groupings by organisation, skill </li></ul>
  11. 11. Care at a distance…… Healthcare Interpreter Network
  12. 12. Expert Gateway for care…. <ul><li>“ 81% of nurses report they would save 30 to 60 minutes with instant access to experts.” —Forrester Research, 2006 </li></ul>Source: Cisco IBSG, 2008
  13. 13. Care at a distance …..
  14. 14. Care at a distance…. Photos courtesy of DanMedical
  15. 15. Cisco HealthPresence ….
  16. 16. Hub & Spoke or Many:Many E.g. Stroke Thombolysis Assessment Hospital, Surgery Clinic
  17. 17. Hub & Spoke or Many:Many Specialist Nurse Triage GP Consultant
  18. 18. NHS Scotland – Emergency Department
  19. 19. Paris Hospital – Geriatric Department
  20. 20. HK-SC HealthPresence Centre – Opened April 2009 HK-Sichuan Rehabilitation Centre: Traumatology Psychological Counselling Centre Huaxi Hospital Chengdu Chengdu People’s Hospital Prince of Wales Hospital Hong Kong Mobile Clinic Temp Clinic Mobile hand-held device
  21. 21. Mobile Health Clinic <ul><li>Communication </li></ul><ul><li>Satellite Station </li></ul><ul><li>Structure Cabling System </li></ul><ul><li>Medical </li></ul><ul><li>AED </li></ul><ul><li>Health Assessment Devices </li></ul><ul><li>Oxygen Supply </li></ul><ul><li>Basic Medical Supply </li></ul><ul><li>Auxiliary Features </li></ul><ul><li>Air Conditioning </li></ul><ul><li>50” LCD Display </li></ul><ul><li>Audio & Visual System </li></ul><ul><li>Real Time Surveillance Recording </li></ul><ul><li>Generator Set </li></ul><ul><li>5.5m Elevate Flood Light System </li></ul><ul><li>Drinking Water </li></ul><ul><li>Lightning Protection </li></ul><ul><li>UV Emitter Cleaning System </li></ul><ul><li>TIO2 Self-Cleaning Coating </li></ul><ul><li>Storage Compartment </li></ul>WIFI TelePresence Unified Communication IPICS IP Surveillance <ul><li>Operation Mode </li></ul><ul><li>Psychological Counseling Service </li></ul><ul><li>Emergency Command Center </li></ul><ul><li>Healthcare Service </li></ul><ul><li>Health Education </li></ul>
  22. 22. Components of pervasive Telehealth <ul><li>Audio, Video </li></ul><ul><li>Presence </li></ul><ul><li>Devices </li></ul><ul><li>Records </li></ul><ul><li>Session Management </li></ul><ul><li>Pervasive, intelligent infrastructure </li></ul><ul><li>Competencies </li></ul><ul><li>Processes </li></ul><ul><li>Governance </li></ul><ul><li>Leadership </li></ul><ul><li>Tariffs & incentives </li></ul>