Voice Workshops Brochure

Voice WorkshopsMaking social media real Nick Watts Voice www.nfpvoice.com +44(0)1865 589 200

About Voice workshops, why do you needsocial media?Voice workshops give you the knowledge and skills to make social media work in yourorganisation.Digital and Social Media is changing the way we do business; • It can drive leads. • Increase your sales and revenue. • Create a better awareness of your brand. • Help you communicate with your customers more effectively. • Stay ahead of your competition, be seen as innovative and communicate your messages to much larger audiences.Our team of specialists in social media, PR, marketing, sales and brand management runthese training courses, passing their knowledge of social media onto you, enabling youto run your campaigns and manage your online identity effectively.Want to learn how to get your voice heard online?

Voice workshops in OxfordVoice hold a series of workshops in Oxford, each workshop is one day in duration andwe have the following workshops coming up; Introduction to Social Media Social Media for Customer Service. Thursday 1st December 2011 Thursday 15th December 2011 Social Media for Beginners Social media for sales & marketing Thursday 12th January 2012 Thursday 19th January 2012 Social media for intermediate users Social Media for productivity & personal Thursday 2nd February 2012 development Thursday 16th February 2012 Social media for advanced users Social media for team work and cloud Thursday 1st March 2012 solutions Thursday 15th March 2012Voice provide an unrivalled after workshop support package to help you continueyour social media journey, read on to find out more…

Voice aftercareVoice offer a range of support you can access after your training sessions to keeplearning and improving your efforts. Everyone who attends our workshops receives;• Access to all the training materials from the courses you attended.• Exclusive access to our online community; • Share and discuss with other members and the Voice Team about developments in social media and discuss your ideas with others. • Access exclusive hints and tips from the team at Voice, as well as all our posts, releases and information on the latest trends and our monthly quick tips on social media for a specific area of business.• Monthly updates from our newsletter.• Access to our offline network of social media practitioners and enthusiasts at events we hold regularly in Oxford, London and at occasional European events.We also offer a more comprehensive, subscription based helpdesk service for those whowant additional support with their social media presences. To find out more visit ourwebsite or contact us <link>

Voice workshops - pricingWe will help you find your way on your social media journey and help you to makethe most of your social media to drive revenue, our pricing for our workshops isbelow;Per Session £220.00 + VATBook 4 Sessions (15% discount) £748.00 + VATBook 8 Sessions (30% discount) £1232.00 + VATThe price(s) includes the day long session(s), access to all the workshop materials afterthe session, our aftercare services and of course, Lunch!Our helpdesk subscription, if you wish to receive additional help with your social mediajourney, is only £200 per year.

Voice workshops – how to book and findout moreWould you like to book or find out more?Visit the training section of our website for information on our courseswww.nfpvoice.com/upcoming-workshopsto book visit the eventbrite booking page voiceworkshopsoxford.eventbrite.co.uk orcontact us for more information:Contact:Nick WattsBusiness Development & Marketing ManagerBy email : nickwatts@nfpvoice.comBy phone: 01865 589 200 | 07538 364 451Or visit our website: www.nfpvoice.com

Voice general workshopsGiving you the skills to succeed in social media

Introduction to social mediaSocial media and social media What will you get out of it?marketing is a new and rapidly • Learn the basics of online communication.developing area of business, we often • Learn about core ideas behind successfulhear about tools like Facebook, Twitter, campaigns.Foursquare and often see businesses • Learn how to build your brand online.talk about their social media presences. • Learn about social media in specificBut what does it all mean? Isn’t activities like sales & marketing, promotionsFacebook just for kids? and others.The aim of this workshop is to introduce you to the concepts of social media and howyou can apply it to you work and your organisation.

Social media for beginnersHave you thought about your social What will you get out of it?media presences, but don’t really know • Learn about the various tools available andwhere to start? Brands are increasingly how to use them effectively.using online tools to promote their work • Learn the best ways to engage in onlineand help drive new business and conversations.developing customer relationships. • Learn how social media fits into your organisation. • Help you define your content and look at the best ways to share it. • Learn about on line issues such as privacy and workload.The aim of this workshop is to get you on your way in your social media journey.

Social media for intermediate usersYou are familiar with various social What will you get out of it?media tools and activities and you may • Learn how to understand the value of youreven use them to promote your social media efforts. How do we measureproducts or services, but you find you social media?don’t have time for it. You may not be • Identify the best tools to make your effortssure of the value of your online efforts successful.or the new tools you are implementing • Look at your existing tools & presences, howand you want to learn how to use social can we fully utilise them?media more effectively. • Learn how to make and implement a successful social media strategyThe aim of this workshop is to take your social media competence to the next level.

Social media for advanced usersWe follow and read about people that What will you get out of it?use social media effectively to position • Learn about social media marketing andtheir activities online. Social media how to do it effectively.marketing is a new but increasingly • Building on social media strategy help youpopular method, so how can we make to construct your own consistent strategy.the most of our own competence in this • Teach you how to draft and run socialarea? media campaigns successfully.The aim of this workshop is to build on your existing skills and give you the power toimplement successful campaigns and strategy into your organisation.

Voice targeted workshopsHelping you build on your excellence

Social media for customer serviceCustomer service is a crucial element of What will you get out of it?your brand’s market presence, using • Learn about the core ideas behind usingsocial media as part of your customer social media for customer service.service efforts offers amazing potential • Look at examples of successful andto your brand in creating long lasting unsuccessful brands, what can we learnpersonal relationships with your clients, from them?while reducing the cost of customer • Help you understand how social media fitsservice in your organisation. into your customer service strategy. • Help you draft a plan for your customer service team.The aim of this workshop is to help you provide a new channel for customer serviceand to help you create long lasting and positive relationships with your customers.

Social media for sales & marketingWith the number of people accessing What will you get out of it?social media channels every day the • Understand the benefits of social media forpotential to run effective marketing your brand.campaigns and increase your sales are • Help you find your Voice online.limitless. More and more companies • Look at the unique idea of brandtoday are using social media to ambassadors, teach you how to get peopleshowcase their products and services, talking about your brand.increase consumer confidence and build • Learn about sales using social media, howup trust in their brand. to engage people in the sales process. • Learn how to measure the impact of these measures on your business.The aim of this workshop is to give you the skills to run powerful marketing campaignsand drive sales through social media.

Social media for personal productivity &career buildingMore and more of our friends and What will you get out of it?business contacts are using social • Learn about the potential of social media fornetworks to share everyday updates your personal reputation and career.and promote themselves online. But • Teach you how to expand your networkshow can we use social media to and get in the circles you need to be in.effectively develop your own reputation • Learn how to find interesting jobs throughand help build your own career online? word of mouth. • Teach you best practice around content management so you can develop your online reputation.The aim of this workshop is to build your reputation online and pave the way for moreopportunities for you.

Social media for team work andworking in the cloudWe come across the term cloud What will you get out of it?computing more and more, but what • Learn about free tools available to improvedoes it mean? What are cloud teamwork, store and manage yourcomputing tools? And how can you use workflow and manage your team.them to make your business more • Learn how to reduce the cost to yourefficient? organisation by utilising free to use tools reducing or eliminating the need for expensive IT infrastructure.The aim of this workshop is to increase your organisations productivity, teach you howto use the best in class online solutions and organise your team and workflow online

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Voice Workshops Brochure

by Voice on Nov 01, 2011

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