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                    <span style="font-size:14px;">Uxcoach Yshek Iasummit2008</span><br/>
                    From: <a href="http://www.slideshare.net/nform/">nform</a>, 5 months ago<br /><br />
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Uxcoach Yshek Iasummit2008

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Slide 1:Becoming a UX Coach: Proving Success One Champion at a Time IA Summit 2008 Miami, Florida Yvonne Shek | nForm User Experience nform.ca yvonne.shek@nform.ca

Slide 2:Introduction Yvonne is a Director at nForm. She has ten years of experience as an IA/UX practitioner. A number of her clients are Fortune 500 companies. Before that, Yvonne was a human factors researcher for five years, at the Defense and Civil Institute of Environmental Medicine, in Toronto. She earned her M.Sc. in ergonomics from UCL in the U.K. and her B.Sc. In cognitive psychology from the University of Toronto.

Slide 3:What we will talk about today > UX Coaching: WHAT WHY WHO WHEN HOW > Case Study > Heart of Coaching

Slide 4:The human case for coaching The traditional approach to management has its roots in an autocratic, military-style “command-and-control” model that works well in t

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