1. InformationArchitecture forSharePointJohanna Dietrich & Andrew J Wright#ia4sp
2. Why are you here?
3. Because…You use SharePoint • … and you’ve had problems in the pastYou hear things like: • “I know it’s there but I can’t ﬁnd it” • “The intranet doesn’t work” • “I don’t get it” – new employee
4. You want to makeyour SharePoint site better.
5. Information architecture n. The combination of organization, labeling, search, and navigation systems within web sites and intranets.* Excerpt from Information Architecture for the World Wide Web by Peter Morville & Louis Rosenfeld
6. SharePoint is a powerful* tool ü Sites ü Communities ü Content ü Search * when you have a plan Plan ü Insights ü Composites
7. The Plan• Context and users• Content analysis• Labeling and navigation• Content attributes• Search• Evaluation
8. Context Information Architecture Users Content
9. Users• Develop a list of audiences/users• Identify the tasks and/or information needs of each group
10. User research methods http://nform.com/cards
11. ContextDeﬁne your context by answeringthese questions: • What is the purpose of your site? • Be speciﬁc • What expectations exist for your site?
14. Content Review Content Content Inventory AnalysisCan beAutomatedMust beManualDetails • a list of all • the current state of current the content content • whether content can be leveraged, deleted or archived • content gaps
15. A completed content analysis will allow you to:• evaluate the volume and quality of existing content• identify : • content owners • the structures in which the content resides • types of content • ﬁle types • content duplication, and • content gaps
16. Content Owners• Identify• Conﬁrm• Engage them early
17. MigrationOptions for planning content migration Manual Hybrid Automated
18. Migration Considerations• Volume of content • By type • By location on current site• Site structure similarity• Types of resources available
19. Migration Considerations • State of content • Types of resources available (technical vs. business/content owners)
20. Organizing Content• There is no single “right” way• Understand the user’s perspective• Laying the groundwork for navigation
28. “My Links”• We all play “favourites”• Provide personalized shortcuts
29. Labels• Headings, link text, and navigation• Speak the language of the end-users• Validate and Evaluate
30. <title>Metadata</title>• Data about data.• Taxonomy or Folksonomy?• Managed Metadata ( a.k.a. controlled vocabularies )
31. Ya, but what’s metadata good for?
32. It’s good for…• Deﬁning meaningful Content Types• Eﬀective document storage and document retrieval• Associative navigation
33. Search• Search is only as good as the information it has to work with (Garbage IN = Garbage OUT)
34. What is…Garbage* Not Garbage • Expired content • Meaningful, healthy content • Poorly named pages and sites • Clear, concise page titles • Overuse of “Create site” button • A sitemap that users understand • Absence of metadata • Consistent metadata application • Inconsistent metadata • Managed metadata terms (a.k.a. Tagging free-for-all) * Not necessarily “garbage,” just not very good for SharePoint search