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Protect IP and Enhance Compliance in Field and Customer Service Operations

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As companies expand their businesses globally, they are faced with the growing need to manage service requests, and perform field and maintenance operations with overseas customers. However, access to ...

As companies expand their businesses globally, they are faced with the growing need to manage service requests, and perform field and maintenance operations with overseas customers. However, access to customer information, service tickets, and critical product information in enterprise systems such as SAP, for field, service and maintenance operations may be subject to regulatory compliance and intellectual property protection mandates.

This webinar will explore the challenges that companies face in field and service operations as they expand overseas, and highlight the regulatory and intellectual property challenges they will likely face. Attendees of this webinar will also learn best practices for mitigation, and learn how other customers handle similar challenges through a case study.

This webinar is suitable for business, IT and compliance professionals.

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