UIT Network Services Ordering System

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UIT Network Services Ordering System

  1. 1. How to Order OIT-ITS Network Services as of June 8 th , 2009 <ul><li>Current process: </li></ul><ul><li>www.noc.utah.edu </li></ul><ul><li>click the service you want to order </li></ul><ul><li>login to Remedy Requestor Console </li></ul><ul><li>try to figure out how to tell it what you want </li></ul>
  2. 2. How to Order OIT-ITS Network Services as of June 8 th , 2009
  3. 3. <ul><li>New process: </li></ul><ul><li>www.noc.utah.edu OR http://orderit.utah.edu </li></ul><ul><li>click the service you want to order </li></ul><ul><li>login to http://ulogin.utah.edu (CAS) </li></ul><ul><li>walk through the steps in the OrderIT application to order your network service. </li></ul>How to Order OIT-ITS Network Services as of June 8 th , 2009
  4. 4. How to Order OIT-ITS Network Services as of June 8 th , 2009 Current Service Name (Remedy) OrderIT Service Name/Category Wireless Service Wireless Infrastructure Support Central Network Management through OIT Network Management Switch Port Add, Move or Changes Network Management Routing and Network Changes Network Management Firewall / ACL Changes Firewall High Availability DHCP Service IP Address Management Request a New or Retire an Unused Network IP Address Management Network Monitoring (your network must be managed by OIT) Network Management Network logging (your network must be managed by OIT) Network Management Disaster recovery (configuration and backups) n/a
  5. 5. How to Order OIT-ITS Network Services as of June 8 th , 2009
  6. 6. How to Order OIT-ITS Network Services as of June 8 th , 2009
  7. 7. How to Order OIT-ITS Network Services as of June 8 th , 2009
  8. 8. How to Order OIT-ITS Network Services as of June 8 th , 2009
  9. 9. There will be a “Contact Us” link in the app soon, but please let us know if fields are missing or something doesn’t work: [email_address] How to Order OIT-ITS Network Services as of June 8 th , 2009

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