Network Administration Guide
Upcoming SlideShare
Loading in...5
×
 

Network Administration Guide

on

  • 1,972 views

 

Statistics

Views

Total Views
1,972
Views on SlideShare
1,972
Embed Views
0

Actions

Likes
0
Downloads
56
Comments
0

0 Embeds 0

No embeds

Accessibility

Categories

Upload Details

Uploaded via as Adobe PDF

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Processing…
Post Comment
Edit your comment

Network Administration Guide Network Administration Guide Document Transcript

  • MULTIFUNCTIONAL DIGITAL SYSTEMS Network Administration Guide
  • SOFTWARE LICENSE AGREEMENT INSTALLING OR OTHERWISE USING THIS SOFTWARE PRODUCT CONSTITUTES YOUR ACCEPTANCE OF THE FOLLOWING TERMS AND CONDITIONS (UNLESS A SEPARATE LICENSE IS PROVIDED BY THE SUPPLIER OF APPLICABLE SOFTWARE IN WHICH CASE SUCH SEPARATE LICENSE SHALL APPLY). IF YOU DO NOT ACCEPT THESE TERMS, YOU MAY NOT INSTALL OR USE THIS SOFTWARE, AND YOU MUST PROMPTLY RETURN THE SOFTWARE TO THE LOCATION WHERE YOU OBTAINED IT. THE SOFTWARE INSTALLED ON THIS PRODUCT INCLUDES NUMEROUS INDIVIDUAL SOFTWARE COMPONENTS, EACH HAVING ITS OWN APPLICABLE END USER LICENSE AGREEMENT (“EULA”). INFORMATION RELATING TO THE EULAS MAY BE FOUND IN AN ELECTRONIC FILE INCLUDED ON THE USER DOCUMENTATION CD-ROM INCLUDED HERE- WITH; HOWEVER, ALL SOFTWARE AND DOCUMENTATION DEVELOPED OR CREATED BY OR FOR TOSHIBA TEC CORPORATION (“TTEC”) ARE PROPRIETARY PRODUCTS OF TTEC AND ARE PROTECTED BY COPYRIGHT LAWS, INTERNATIONAL TREATY PROVISIONS, AND OTHER APPLICABLE LAWS. Grant of License This is a legal agreement between you, the end-user (“You”), and TTEC and its suppliers. This software, fonts (including their typefaces) and related documentation (“Software”) is licensed for use with the system CPU on which it was installed (“System”) in accordance with the terms con- tained in this Agreement. This Software is proprietary to TTEC and/or its suppliers. TTEC and its suppliers disclaim responsibility for the installation and/or use of this Software, and for the results obtained by using this Software. You may use one copy of the Software as installed on a single System, and may not copy the Software for any reason except as necessary to use the Software on a single System. Any copies of the Software shall be subject to the conditions of this Agreement. You may not, nor cause or permit any third party to, modify, adapt, merge, translate, reverse com- pile, reverse assemble, or reverse engineer the Software. You may not use the Software, except in accordance with this license. No title to the intellectual property in the Software is transferred to you and full ownership is retained by TTEC or its suppliers. Source code of the Software is not licensed to you. You will be held legally responsible for any copyright infringement, unauthorized transfer, reproduction or use of the Software or its documentation. Term This license is effective until terminated by TTEC or upon your failure to comply with any term of this Agreement. Upon termination, you agree to destroy all copies of the Software and its docu- mentation. You may terminate this license at any time by destroying the Software and its documentation and all copies. Disclaimer of Warranty THIS SOFTWARE IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGE- MENT. TTEC AND ITS SUPPLIERS DISCLAIM ANY WARRANTY RELATING TO THE QUALITY AND PERFORMANCE OF THE SOFTWARE. IF THE SOFTWARE PROVES DEFECTIVE, YOU (AND NOT TTEC OR ITS SUPPLIERS) SHALL BE RESPONSIBLE FOR THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION. TTEC AND ITS SUPPLIERS DO NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE SOFTWARE WILL MEET YOUR REQUIREMENTS OR THAT THE OPERATION OF THE SOFTWARE WILL BE UNINTER- RUPTED OR ERROR FREE. ALL INFORMATION CONTAINED HEREIN THAT IS PROVIDED BY TTEC AND ITS AFFILIATES PURSUANT TO A EULA IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. 2 Network Administration Guide — SOFTWARE LICENSE AGREEMENT
  • Limitation of Liability IN NO EVENT WILL TTEC OR ITS SUPPLIERS BE LIABLE TO YOU FOR ANY DAMAGES, WHETHER IN CONTRACT, TORT, OR OTHERWISE (EXCEPT PERSONAL INJURY OR DEATH RESULTING FROM NEGLIGENCE ON THE PART OF TTEC OR ITS SUPPLIERS), INCLUDING WITHOUT LIMITATION ANY LOST PROFITS, LOST DATA, LOST SAVINGS OR OTHER INCI- DENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABIL- ITY TO USE THE SOFTWARE, EVEN IF TTEC OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, NOR FOR THIRD PARTY CLAIMS. U.S. Government Restricted Rights The Software is provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the U.S. Government is subject to restrictions set forth in subdivision (b) (3) (ii) or (c) (i) (ii) of the Rights in Technical Data and Computer Software Clause set forth in 252.227-7013, or 52.227-19 (c) (2) of the DOD FAR, as appropriate. Contractor/Manufacturer is TOSHIBA TEC Corporation, 6-78, Minami-cho, Mishima-shi, Shizuoka-ken, 411-8520, Japan. General You may not sublicense, lease, rent, assign or transfer this license or the Software. Any attempt to sublicense, lease, rent, assign or transfer any of the rights, duties or obligations hereunder is void. You agree that you do not intend to, and will not ship, transmit (directly or indirectly) the Software, including any copies of the Software, or any technical data contained in the Software or its media, or any direct product thereof, to any country or destination prohibited by the United States Govern- ment. This license shall be governed by the laws of Japan or, at the election of a Supplier of TTEC concerned with a dispute arising from or relating to this Agreement, the laws of the Country desig- nated from time to time by the relevant Supplier of TTEC. If any provision or portion of this Agree- ment shall be found to be illegal, invalid or unenforceable, the remaining provisions or portions shall remain in full force and effect. YOU ACKNOWLEDGE THAT YOU HAVE READ THIS LICENSE AGREEMENT AND THAT YOU UNDERSTAND ITS PROVISIONS. YOU AGREE TO BE BOUND BY ITS TERMS AND CONDI- TIONS. YOU FURTHER AGREE THAT THIS LICENSE AGREEMENT CONTAINS THE COM- PLETE AND EXCLUSIVE AGREEMENT BETWEEN YOU AND TTEC AND ITS SUPPLIERS AND SUPERSEDES ANY PROPOSAL OR PRIOR AGREEMENT, ORAL OR WRITTEN, OR ANY OTHER COMMUNICATION RELATING TO THE SUBJECT MATTER OF THIS LICENSE AGREEMENT. TOSHIBA TEC Corporation, 6-78, Minami-cho, Mishima-shi, Shizuoka-ken, 411-8520, Japan. Network Administration Guide — SOFTWARE LICENSE AGREEMENT 3
  • TRADEMARKS AND COPYRIGHT Trademarks • The official name of Windows 98 is Microsoft Windows 98 Operating System. • The official name of Windows Me is Microsoft Windows Me Operating System. • The official name of Windows 2000 is Microsoft Windows 2000 Operating System. • The official name of Windows XP is Microsoft Windows XP Operating System. • The official name of Windows Server 2003 is Microsoft Windows Server 2003 Operating Sys- tem. • Microsoft, Windows, Windows NT, and the brand names and product names of other Microsoft products are trademarks of Microsoft Corporation in the US and other countries. • Apple, AppleTalk, Macintosh, Mac, TrueType, and LaserWriter are trademarks of Apple Com- puter, Inc. in the US and other countries. • Postscript is a trademark of Adobe Systems Incorporated. • Netscape is a trademark of Netscape Communications Corporation. • IBM, AT and AIX are trademarks of International Business Machines Corporation. • NOVELL, NetWare, and NDS are trademarks of Novell, Inc. • Other company names and product names in this manual are the trademarks of their respec- tive companies. Copyright © 2005 TOSHIBA TEC CORPORATION All rights reserved Under the copyright laws, this manual cannot be reproduced in any form without prior written per- mission of TTEC. No patent liability is assumed, however, with respect to the use of the informa- tion contained herein. 4 Network Administration Guide — TRADEMARKS AND COPYRIGHT
  • Preface Thank you for purchasing e-STUDIO452 Series or e-STUDIO282 Series Multifunctional Digital Systems. This Network Administration Guide explains the instructions for admin- istrators to set up and manage the e-STUDIO452 Series or e-STUDIO282 Series. Read this guide before printing to your e-STUDIO452 Series or e-STUDIO282 Series. Keep this guide within easy reach, and use it to configure an environment that makes best use of the e-STUDIO’s functions. About This Guide This manual describes about the guideline of setting up the e-STUDIO452 Series or e- STUDIO282 Series for e-STUDIO’s network functions. For information about initial setup for the e-STUDIO452 Series or e-STUDIO282 Series from the Control Panel, see the User Functions Guide. For information about setting up network clients, see the Printing Guide and TopAccess Guide. For general infor- mation on using the copier, your computer, your application software, or your network, see the manuals that accompany those products. Conventions • The term “this equipment” in this manual refers to the e-STUDIO452 Series or e- STUDIO282 Series. • The term “e-Filing” in this manual is an abbreviation of “electronic filing”. About Other Manuals Other guides are included in the User Documentation CD-ROM provided with this sys- tem: Printing Guide—explains how to install user software for the printer functions, includ- ing how to set up and manage print jobs from Microsoft Windows, Apple Mac OS, and UNIX computers. Scanning Guide—explains how to scan operation such as Scan to e-Filing, Scan to File, and Scan to E-mail. TopAccess Guide—explains how to set up and manage network functions using the TopAccess user functions — such as network job management and template registra- tion — from client computers via a network. e-Filing Guide—explains how to operate the e-Filing features by using the TWAIN driver, File Downloader and e-Filing web utility. Network Fax Guide—explains how to use the network fax features that enable users to operate fax and internet fax sending from a client computer via network. User Management Guide—The User Management Guide explains how to manage the equipment with user management functions, such as department management, User Management Setting, and User Authentication for Scan to E-mail. Network Administration Guide — Preface 5
  • 6 Network Administration Guide — Preface
  • Table of Contents SOFTWARE LICENSE AGREEMENT ...........................................................2 Network Administration Guide TRADEMARKS AND COPYRIGHT................................................................4 Preface ...........................................................................................................5 About This Guide.......................................................................................5 Conventions ......................................................................................... 5 About Other Manuals.................................................................................5 Table of Contents ...........................................................................................7 1. Easy Setup Flow ..........................................................................................11 Overview for Network Configuration.............................................................12 Connecting to the Local Area Network over TCP/IP ...............................13 Connecting to the Local Area Network over IPX/SPX ............................. 13 Connecting to the Local Area Network over AppleTalk network ............. 14 Connecting to the Internet ..................................................................14 Setup Flow for Printing Features ..................................................................15 Setup Flow for Windows Printing.............................................................15 Setup Flow for Raw TCP or LPR Printing .......................................... 16 Setup Flow for SMB Printing ..............................................................17 Setup Flow for IPP Printing ................................................................19 Setup Flow for Printing via Windows Print Server..............................20 Setup Flow for Novell Printing .................................................................21 Setup Flow for Macintosh Printing...........................................................24 Setup Flow for AppleTalk Printing ......................................................24 Setup Flow for LPR Printing ...............................................................25 Setup Flow for IPP Printing ................................................................26 Setup Flow for Unix Printing ....................................................................28 Setting up for LPR Printing.................................................................28 Setup Flow for IPP Printing ................................................................29 Setup Flow for FTP Printing ....................................................................30 Setup Flow for Email Printing ..................................................................31 Setup Flow for Scanning Features ...............................................................33 Setup Flow for Save as file......................................................................33 Setup Flow for Scan to Email ..................................................................35 Setup Flow for Remote Scan...................................................................36 Setup Flow for Fax Features ........................................................................38 Setup Flow for Network-Fax ....................................................................38 Setup Flow for Internet Fax .....................................................................40 Setup Flow for Onramp Gateway ............................................................42 Setup Flow for Offramp Gateway ............................................................45 Setup Flow for e-Filing Features ..................................................................48 Setup Flow for e-Filing Web Utility .......................................................... 48 Setup Flow for e-Filing Client Software ...................................................49 Setup Flow for User Management................................................................52 Setup Flow for Department Management................................................52 Setup Flow for User Management Setting...............................................52 Setup Flow for User Authentication for Scan to Email............................. 53 2. Setting up Network Server..........................................................................55 About Network Server Setup ........................................................................56 Setting up Windows Print Server..................................................................57 Configuring the Windows Print Server.....................................................57 Installing the Printer Drivers as Shared Printers ................................57 Network Administration Guide — Table of Contents 7
  • Setting up the Clients .........................................................................58 Setting up NetWare Print Server ..................................................................59 Setting up the NetWare in Bindery Mode ................................................59 Editing the Network Startup File.........................................................59 Setting up the NetWare File Server....................................................59 Setting up the NetWare in NDS Mode.....................................................61 Setting up the NetWare in NDPS Mode ..................................................62 Setting up NDPS Using Novell Printer Gateway ................................62 Setting up NDPS Using TOSHIBA NDPS Gateway ...........................66 Installing the TOSHIBA NDPS Gateway .......................................67 Setting up the equipment as an NDPS Object ..............................68 Removing NDPS Components......................................................70 Setting up the NetWare in iPrint Mode ....................................................71 Setting up DNS and Mail Servers.................................................................74 Tips of Setting up the DNS and Mail Servers for Email...........................75 Tips of Setting up the DNS and Mail Servers for Internet Fax.................76 Tips of Setting up the DNS and Mail Servers for Offramp Gateway........76 Setting up LDAP Authentication Service ......................................................77 Configuring DNS Forward and Reverse Lookup Zones ..........................77 Configuring the Equipment Using TopAccess .........................................81 Setting up Role Based Access Control.........................................................83 Configuring Role Based Access Control for Windows Server 2003 ........83 3. Troubleshooting ..........................................................................................89 Troubleshooting Overview............................................................................90 Network Connectivity Problems...............................................................90 Cannot Discover Device .......................................................................... 94 Cannot Ping the Device...........................................................................96 Cannot Print From Client .........................................................................97 Network or Touch Panel Display Disabled After LDAP Search...............97 LDAP Authentication Takes a Long Time................................................98 Troubleshooting Hardware Errors ................................................................99 Common Errors ....................................................................................... 99 Startup Page Does Not Print ..............................................................99 Print Jobs Not Output .........................................................................99 Device Status Indicators........................................................................100 Copier Maintenance Calls ................................................................100 TopAccess Error Messages ..................................................................102 Message Log....................................................................................102 Troubleshooting Network Errors.................................................................105 Cannot See This Equipment..................................................................105 Cannot Print To This Equipment ...........................................................106 4. Appendix ....................................................................................................109 Default Setting List .....................................................................................110 Default Settings for General Setting ......................................................110 Device Information ...........................................................................110 Energy Save.....................................................................................110 Time Stamp ......................................................................................110 Web General Setting ........................................................................110 Default Settings for Network Setting......................................................110 TCP/IP..............................................................................................110 8 Network Administration Guide — Table of Contents
  • IPX/SPX ...........................................................................................111 AppleTalk .........................................................................................111 Bonjour .............................................................................................111 LDAP Session ..................................................................................111 DNS Session ....................................................................................111 DDNS Session .................................................................................111 SMB Session....................................................................................112 NetWare Session .............................................................................112 HTTP Network Service.....................................................................112 SMTP Client .....................................................................................112 SMTP Server....................................................................................112 POP3 Network Service.....................................................................113 SNTP Service...................................................................................113 FTP Client ........................................................................................113 FTP Server .......................................................................................113 SNMP Network Service....................................................................113 Security Service ...............................................................................114 Default Settings for Copier Setting ........................................................114 Default Settings for Fax Setting (Optional) ............................................114 Default Settings for Save as file Setting ................................................114 Default Settings for Email Setting..........................................................115 Default Settings for Internet Fax Setting................................................115 Default Settings for Printer Setting ........................................................115 General Setting ................................................................................115 Default Raw Job Setting...................................................................115 Raw Job Setting ...............................................................................115 Default Settings for Print Service...........................................................116 Raw TCP Print..................................................................................116 LPD Print ..........................................................................................116 IPP Print ...........................................................................................116 FTP Print ..........................................................................................116 NetWare Print...................................................................................116 Email Print ........................................................................................116 INDEX ................................................................................................................119 Network Administration Guide Network Administration Guide — Table of Contents 9
  • 10 Network Administration Guide — Table of Contents
  • 1. Easy Setup Flow EASY SETUP FLOW 1. This section describes the setup flow for enabling the e-STUDIO network features. • Overview for Network Configuration.............................................................................................12 • Setup Flow for Printing Features...................................................................................................15 • Setup Flow for Scanning Features ................................................................................................33 • Setup Flow for Fax Features ..........................................................................................................38 • Setup Flow for e-Filing Features ...................................................................................................48 • Setup Flow for User Management .................................................................................................52 Network Administration Guide 11
  • 1. Easy Setup Flow Overview for Network Configuration This equipment supports the various features of electronic document processing over a network such as network printing, scanning, and sending Email or Internet Fax over the Internet. To enable these features, an administrator has to assign the proper network configuration to client computers, servers, and this equipment. NOTE: This chapter describes the setup flow for network features. For information about set- ting up local features such as copy and fax, please see the User Functions Guide. The guide describes how to operate the [User Functions] button that contains setup fea- tures for users and administrators. Some settings can be assigned from the Touch Panel Display on this equipment. Before setting up from TopAccess, please see the User Functions Guide and perform the initial setup for this equipment. Following diagram illustrates the common network configurations for this equipment. Windows 98 Windows Me USB Connection Windows 2000 Windows XP Windows Server 2003 Windows 98 Windows Me Windows NT 4.0 Windows 2000 Windows XP Windows Server 2003 Unix workstation TCP/IP or IPX/SPX Local Area Network Windows Print Server NetWare Print Server Windows 98 Windows Me Windows NT 4.0 Windows 2000 Windows XP Windows Server 2003 AppleTalk or TCP/IP Local Area Network Mac OS 8.6 Mac OS 9.x Mac OS X Internet DNS Server Email Server 12 Network Administration Guide — Overview for Network Configuration
  • 1. Easy Setup Flow Connecting to the Local Area Network over TCP/IP When this equipment is connected to the local area network over TCP/IP with Windows computers, Unix workstations, and NetWare servers, the following features are avail- able: Printing Features • SMB Printing in the Peer-to-Peer connection from Windows computers P.17 "Setup Flow for SMB Printing" • Raw TCP or LPR Printing in the Peer-to-Peer connection from Windows computers P.16 "Setup Flow for Raw TCP or LPR Printing" • IPP Printing in the Peer-to-Peer connection from Windows computers P.19 "Setup Flow for IPP Printing" • Printing through the Windows Print Server from Windows computers P.20 "Setup Flow for Printing via Windows Print Server" • Novell Printing through the NetWare Print Server from Windows computers P.21 "Setup Flow for Novell Printing" • LPR Printing in the TCP/IP network from Macintosh computers P.25 "Setup Flow for LPR Printing" • IPP Printing in the TCP/IP network from Macintosh computers P.26 "Setup Flow for IPP Printing" • FTP Printing in the TCP/IP network P.30 "Setup Flow for FTP Printing" • LPR Printing in the TCP/IP network from Unix workstation P.28 "Setting up for LPR Printing" • IPP Printing in the TCP/IP network from Unix workstation P.29 "Setup Flow for IPP Printing" • Job Monitoring with TopAccessDocMon from Windows Scanning Features • Save as file feature for saving scanned images or received jobs as files in network folder P.33 "Setup Flow for Save as file" • Operating scanning remotely and acquiring scanned images into a Windows client computer using the Remote Scan driver with eCopy ShareScan OP 3.0. P.36 "Setup Flow for Remote Scan" e-Filing Features • Editing the files in the Box using e-Filing web utility P.48 "Setup Flow for e-Filing Web Utility" • Acquiring data from a Box with TWAIN driver, Remote Scan driver or File down- loader P.49 "Setup Flow for e-Filing Client Software" Network Management Features • Monitoring or managing this equipment using TopAccess Connecting to the Local Area Network over IPX/SPX When this equipment is connected to the local area network over IPX/SPX with Win- dows computers and NetWare servers, the following features are available: Printing Features • Novell Printing through the NetWare Print Server from Windows computers P.21 "Setup Flow for Novell Printing" Network Administration Guide — Overview for Network Configuration 13
  • 1. Easy Setup Flow Connecting to the Local Area Network over AppleTalk network When this equipment is connected to the local area network over AppleTalk with Macin- tosh computers, the following features are available: Printing Features • AppleTalk Printing in the AppleTalk network from Macintosh computers P.24 "Setup Flow for AppleTalk Printing" Connecting to the Internet When this equipment is connected to the local area network where the Internet access is enabled with DNS server and mail server, the following features are available: Printing Features • IPP Printing in the Internet connection from Windows computers P.19 "Setup Flow for IPP Printing" • IPP Printing in the Internet connection from Macintosh computers P.26 "Setup Flow for IPP Printing" • IPP Printing in the Internet connection from Unix workstation P.29 "Setup Flow for IPP Printing" • Email Printing in the Internet connection using Email client software P.31 "Setup Flow for Email Printing" Scanning Features • Scan to Email at this equipment P.35 "Setup Flow for Scan to Email" Fax Features • Sending or Receiving Internet Fax at this equipment P.40 "Setup Flow for Internet Fax" • Sending fax or Internet Fax using the N/W-Fax driver from Windows computers P.38 "Setup Flow for Network-Fax" • Onramp gateway (convert a received fax from the public switched telephone line to an Internet Fax and send it to the Internet) P.42 "Setup Flow for Onramp Gateway" • Offramp gateway (convert a received Internet Fax from Internet to a fax and send it to facsimile through the public switched telephone line) P.45 "Setup Flow for Offramp Gateway" NOTE: The N/W-Fax driver, Onramp gateway and Offramp gateway can be operated only when optional fax unit is installed in this equipment. 14 Network Administration Guide — Overview for Network Configuration
  • 1. Easy Setup Flow Setup Flow for Printing Features This section describes the minimum setup flow to configure this equipment for printing. The printing features are available only when the Printer Kit or Printer/Scanner Kit is installed. Setup Flow for Windows Printing This equipment supports SMB printing, Raw TCP printing, LPR printing, and IPP print- ing for Windows computers. The configurations required are different for each printing system. If you are not sure which printing system you will use, choose the proper printing sys- tem according to operating systems of clients in your network: • For Windows 98/Me — SMB Printing • For Windows NT 4.0, Windows 2000, Windows XP, Windows Server 2003 — Raw TCP or LPR Printing SUPPLEMENT: It assumes using SMB printing in a small network. If you can use the Windows NT 4.0, Windows 2000, Windows XP, or Windows Server 2003 as a print server, it is recom- mended to set up for printing via Windows print server. System Requirements Windows printing applies to the following Windows computers. • Display Resolution 1024 x 768 dots or more • Display Color High Color (16bit) or higher is recommended • CPU Pentium 133 MHz minimum (Pentium 266 MHz or faster recommended) • Memory 64MB for Windows 98 96MB for Windows Me and Windows NT 4.0 128MB for Windows 2000/XP/Server 2003 The applicable computers depend on the printing systems: • Raw TCP or LPR Printing Windows NT 4.0 Service Pack 6a Windows 2000 Service Pack 3 Windows XP Service Pack 1 Windows Server 2003 • SMB Printing Windows 98 (Windows 98 Second Edition Recommended) Windows Me Windows NT 4.0 Service Pack 6a Windows 2000 Service Pack 3 Windows XP Service Pack 1 Windows Server 2003 • IPP Printing Windows 2000 Service Pack 3 Windows XP Service Pack 1 Windows Server 2003 Network Administration Guide — Setup Flow for Printing Features 15
  • 1. Easy Setup Flow Setup Flow for Raw TCP or LPR Printing Connecting over TCP/IP Network Windows NT 4.0 Windows 2000 Windows XP Windows Server 2003 Setting up the Raw TCP or LPR printer connection This equipment can be used with Raw TCP or LPR printer connection for Windows NT 4.0, Windows 2000, Windows XP, and Windows Server 2003. Raw TCP or LPR print- ing is the common method to setting up the printer from servers. It is better to use Raw TCP or LPR printing for Windows NT 4.0, Windows 2000, Windows XP, and Windows Server 2003 rather than SMB printing because the printing process of Raw TCP or LPR printing is shorter than SMB printing. Setup procedure 1. Setting up the TCP/IP and the HTTP Network Service to enable TopAccess. You should set the TCP/IP and HTTP Network Service from the Touch Panel Display the first time you use it, to make TopAccess available. User Functions Guide 4. SETTING ITEMS (ADMIN) 3. SETTING NETWORK FUNCTIONS Setting the TCP/IP Protocol Setting the HTTP Network Service TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Network Settings Setting up the TCP/IP Setting up the HTTP Network Service 2. Setting up the Raw TCP if required. If users use Windows 2000, Windows XP, or Windows Server 2003 for printing, enable the Raw TCP print service. It is recommended to use Raw TCP printing rather than LPR printing. TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Print Service Settings Setting up the Raw TCP Print 3. Setting up the LPD Print Service. If any users use Windows NT 4.0, enable the LPD print service. 16 Network Administration Guide — Setup Flow for Printing Features
  • 1. Easy Setup Flow TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Print Service Settings Setting up the LPD Print 4. Advise users to install the Client Software for Raw TCP or LPR printing. Users can install the printer drivers for Raw TCP or LPR printing by installation from the Client Utilities CD-ROM and add the Raw TCP or LPR port. For more information about the Raw TCP or LPR installation, please see the Printing Guide. In the Raw TCP or LPR enabled network, users must install following client software for printing: • Printer Drivers • TopAccessDocMon • Agfa Font Manager Setup Flow for SMB Printing Network Environment over TCP/IP Windows 98 Windows Me Windows NT 4.0 Windows 2000 Windows XP Windows Server 2003 Windows 98 Windows Me Windows NT 4.0 Windows 2000 Setting up SMB Windows XP Printer Connection Windows Server 2003 Windows 98 Windows Me Windows NT 4.0 Windows 2000 Windows XP Windows Server 2003 This equipment can be used with SMB printer connection that allows you to connect to this equipment using File and Printer Sharing for Microsoft Networks service. SMB printing is the common method to setting up the printer from the Windows 98/Me com- puters. However, SMB printing is not suitable for printing a large amount of docu- ments. NOTE: It assumes using SMB printing in a small network. If you can use the Windows NT 4.0, Windows 2000, Windows XP, or Windows Server 2003 as a print server, it is recom- mended to set up for printing via Windows print server. P.20 "Setup Flow for Printing via Windows Print Server" Network Administration Guide — Setup Flow for Printing Features 17
  • 1. Easy Setup Flow Setup procedure 1. Setting up the TCP/IP and the HTTP Network Service to enable TopAccess. You should set the TCP/IP and HTTP Network Service from the Touch Panel Display the first time you use it, to make TopAccess available. User Functions Guide 4. SETTING ITEMS (ADMIN) 3. SETTING NETWORK FUNCTIONS Setting the TCP/IP Protocol Setting the HTTP Network Service TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Network Settings Setting up the TCP/IP Setting up the HTTP Network Service 2. Setting up the SMB Session. The NetBIOS name and workgroup should be configured to enable SMB printing. Also if the network system uses the WINS server to provide name resolution for this equipment with the Windows network, you can specify the WINS server to be used. User Functions Guide 4. SETTING ITEMS (ADMIN) 3. SETTING NETWORK FUNCTIONS Setting the SMB Protocol TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Network Settings Setting up the SMB Session 3. Advise users to install the Client Software for SMB printing. Users can install the printer drivers for SMB printing using the following methods: 1) Point and Print installation, 2) installation from the Client Utilities CD-ROM, or 3) Add Printer Wizard installation. It is recommended for an administrator to determine which method should be used for an installation (or allows both installations for users.) For more information about the SMB installation, please see the Printing Guide. In the SMB enabled network, users must install following client software for printing: • Printer Drivers • TopAccessDocMon • Agfa Font Manager 18 Network Administration Guide — Setup Flow for Printing Features
  • 1. Easy Setup Flow Setup Flow for IPP Printing Connecting over Internet Windows 2000 Windows XP Windows Server 2003 Setting up the IPP printer connection This equipment can be used with the IPP printer connection for Windows 2000, Win- dows XP, and Windows Server 2003 in a TCP/IP network. Even though IPP printing can be used in a local area network, this method is commonly used to print over the Inter- net. If you allow IPP printing through the Internet, you must configure the DNS server to enable users to access this equipment over the Internet using the HTTP protocol. This is useful when users want to print to this equipment from outside the local area network. Setup procedure 1. Setting up the TCP/IP and the HTTP Network Service to enable TopAccess. You should set the TCP/IP and HTTP Network Service from the Touch Panel Display the first time you use it, to make TopAccess available. User Functions Guide 4. SETTING ITEMS (ADMIN) 3. SETTING NETWORK FUNCTIONS Setting the TCP/IP Protocol Setting the HTTP Network Service TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Network Settings Setting up the TCP/IP Setting up the HTTP Network Service 2. Setting up the DNS Session to be available the services that use the DNS name with a DNS server. The DNS Session should be configured when this equipment accesses the services, servers, and clients using the DNS names instead of IP addresses. TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Network Settings Setting up the DNS Session 3. Setting up the DDNS Session if required. If the DNS server supports the dynamic DNS service, please configure the DDNS Session to enable the dynamic DNS service. Network Administration Guide — Setup Flow for Printing Features 19
  • 1. Easy Setup Flow TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Network Settings Setting up the DDNS Session 4. Setting up the IPP Print Service. TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Print Service Settings Setting up the IPP Print 5. Advise users to install the Client Software for IPP printing. Users can install the printer drivers for IPP printing by installation by Add Printer Wizard. For more information about the IPP installation, please see the Printing Guide. In the IPP enabled network, users must install following client software for printing: • Printer Drivers • TopAccessDocMon • Agfa Font Manager NOTE: TopAccessDocMon is available only when the client computers are connected to this equipment within the same local area network. Also TopAccessDocMon cannot auto- matically find the IP or IPX address of this equipment to connect, if users install the cli- ent software for IPP printing. In that case, users must find the equipment in the network using the Network Discovery feature. For more information about TopAccessDocMon, see the Printing Guide. Setup Flow for Printing via Windows Print Server Connecting to Client Server type of Microsoft network Windows NT 4.0 Windows 2000 Windows XP Windows Server 2003 Setting up the Raw TCP or LPR connection Setting up the SMB printer connection Windows 98 Windows Me Windows NT 4.0 Windows 2000 Windows XP Windows Server 2003 20 Network Administration Guide — Setup Flow for Printing Features
  • 1. Easy Setup Flow When you want to manage all print jobs in the print server instead of directly printing to this equipment, the Windows Client Server network solution is helpful. In this case, an administrator sets up the sharing printer using Raw TCP or LPR in Windows NT 4.0, Windows 2000, Windows XP, or Windows Server 2003 print server. Then clients can install the printer driver from the Windows print server using SMB. Setup procedure 1. Setting up this equipment for Raw TCP or LPR printing. Please see the setup flow for Raw TCP or LPR printing. P.16 "Setup Flow for Raw TCP or LPR Printing" NOTE: When installing the printer driver in the server to set up the sharing printer, install the printer driver by the Add Printer Wizard. Do not install the printer driver using the installer. 2. Setting up the Windows print server. P.57 "Setting up Windows Print Server" 3. Advise users to install the Client Software for SMB printing via the Windows print server. Users can install the printer drivers for Windows Client Server network from the queue created in the Windows print server. This installation method is common for Windows print sharing. Please refer to the Windows documentation for information about sharing printers. In the Windows Client Server network, users must install following client software for printing: • Printer Drivers • TopAccessDocMon • Agfa Font Manager Setup Flow for Novell Printing This equipment supports Novell printing for Windows computers. System Requirements Novell printing applies the following NetWare server and client computers: NetWare NetWare 4.x bindery emulation mode NetWare 4.x NDS mode NetWare 5.x and 6.x NDS mode (over IPX/SPX only) NetWare NDPS Printer Agent Client OS: Windows 98 (Windows 98 Second Edition Recommended) Windows Me Windows NT 4.0 Service Pack 5 Windows 2000 Service Pack 3 Windows XP Service Pack 1 Windows Server 2003 Network Administration Guide — Setup Flow for Printing Features 21
  • 1. Easy Setup Flow Connecting with a NetWare Environment over TCP/IP or IPX/SPX Network NetWare 4.x NetWare 5.x NetWare 6.x Setting up the Novell printer connection Setting up the SMB printer connection to Novell print queue Windows 98 Windows Me Windows NT 4.0 Windows 2000 Windows XP Windows Server 2003 When you want to manage the print jobs in the NetWare print server instead of directly printing to this equipment, an administrator must configure the NetWare print servers and this equipment. This equipment supports the PSERVER in the NetWare 4.x bindery emulation mode, NetWare 4.x NDS mode, NetWare 5.x NDS/NDPS mode, and NetWare 6.x NDS/NDPS mode. This equipment also supports the Novell iPrint that is available for NetWare 6.x. Using Novell iPrint, users can download and install the printer driver from the NetWare server using iPrint Client. Connecting with a Novell iPrint Environment over TCP/IP Network NetWare 6.x Setting up the Novell iPrint connection Setting up the iPrint printer connection using iPrint Client Windows 98 Windows Me Windows NT 4.0 Windows 2000 Windows XP Windows Server 2003 22 Network Administration Guide — Setup Flow for Printing Features
  • 1. Easy Setup Flow Setup procedure 1. Setting up the NetWare print server. P.59 "Setting up NetWare Print Server" 2. Setting up the TCP/IP and the HTTP Network Service to enable TopAccess. You should set the TCP/IP and HTTP Network Service from the Touch Panel Display the first time you use it, to make TopAccess available. User Functions Guide 4. SETTING ITEMS (ADMIN) 3. SETTING NETWORK FUNCTIONS Setting the TCP/IP Protocol Setting the HTTP Network Service TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Network Settings Setting up the TCP/IP Setting up the HTTP Network Service 3. Setting up the IPX/SPX if this equipment is used in the IPX/ SPX network. User Functions Guide 4. SETTING ITEMS (ADMIN) 3. SETTING NETWORK FUNCTIONS Setting the IPX/SPX Protocol TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Network Settings Setting up the IPX/SPX 4. Setting up the NetWare Session. TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Network Settings Setting up the NetWare Session 5. Setting up the SLP Session. If the NetWare file server is connected to the equipment over the TCP/IP network, enable the SLP. TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Network Settings Setting up the SLP Session Network Administration Guide — Setup Flow for Printing Features 23
  • 1. Easy Setup Flow 6. Setting up the NetWare Print Service. TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Print Service Settings Setting up the NetWare Print 7. Advise users to install the Client Software for Novell printing. Users can install the printer drivers for Novell printing from the Client Utilities CD-ROM and map the queue created in the NetWare server. For more information about the Novell installation, please see the Printing Guide. In the Novell network, users must install following client software for printing: • Printer Drivers • TopAccessDocMon • Agfa Font Manager Setup Flow for Macintosh Printing This equipment supports AppleTalk printing and LPR printing for Macintosh computers. The configurations required are different for each printing system. System Requirements Macintosh printing applies the following Mac OS computers and environments: Display Resolution: 1024 x 768 dots or more OS: Mac OS 8.6 to 9.x, Mac OS X 10.1 (Classic), Mac OS X 10.2 (Classic) Mac OS X 10.2.4 to Mac OS X 10.3.x Protocol: TCP/IP, or AppleTalk (Ethernet) Printer Driver: LaserWriter 8 printer driver version 8.6.5 or later (not required for Mac OS X 10.2.4 to Mac OS X 10.3.x) NOTE: Macintosh printing from Mac OS X 10.2 and its earlier versions of Mac OS X is sup- ported only in Classic mode using the PPD file for Mac OS 8.6 to 9.x. This equipment also provides the PPD file for Mac OS X 10.2.4 to Mac OS X 10.3.x. Setup Flow for AppleTalk Printing Connecting over AppleTalk Network Mac OS 8.6 Mac OS 9.x Mac OS X Setting up the AppleTalk printer connection This equipment can be used with the AppleTalk printer connection when the Macintosh computers and the equipment are connected over the AppleTalk network. 24 Network Administration Guide — Setup Flow for Printing Features
  • 1. Easy Setup Flow Setup procedure 1. Setting up the AppleTalk. Please see the User Functions Guide to configure AppleTalk from the Touch Panel Display, or from TopAccess. User Functions Guide 4. SETTING ITEMS (ADMIN) 3. SETTING NETWORK FUNCTIONS Setting the AppleTalk Protocol TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Network Settings Setting up the AppleTalk 2. Advise users to install the Macintosh PPD file. Users can install the Macintosh PPD file from the Client Utilities CD-ROM. For more information about the Macintosh PPD file installation and setting up AppleTalk printing on the Macintosh computer, please see the Printing Guide. Setup Flow for LPR Printing Connecting over TCP/IP Network Mac OS 8.6 Mac OS 9.x Mac OS X Setting up the LPR printer connection This equipment can be used with the LPR printer connection when the Macintosh com- puters and the equipment are connected over the TCP/IP network. Setup procedure 1. Setting up the TCP/IP and the HTTP Network Service to enable TopAccess. You should set the TCP/IP and HTTP Network Service from the Touch Panel Display the first time you use it, to make TopAccess available. User Functions Guide 4. SETTING ITEMS (ADMIN) 3. SETTING NETWORK FUNCTIONS Setting the TCP/IP Protocol Setting the HTTP Network Service Network Administration Guide — Setup Flow for Printing Features 25
  • 1. Easy Setup Flow TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Network Settings Setting up the TCP/IP Setting up the HTTP Network Service 2. Setting up the LPD Print Service. TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Print Service Settings Setting up the LPD Print 3. Advise users to install the Macintosh PPD file. Users can install the Macintosh PPD file from the Client Utilities CD-ROM. For more information about the Macintosh PPD file installation and setting up LPR printing on the Macintosh computer, please see the Printing Guide. Setup Flow for IPP Printing Connecting over Internet Mac OS X Setting up the IPP printer connection This equipment can be used with the IPP printer connection for Mac OS X in a TCP/IP network using CUPS. Even though IPP printing can be used in a local area network, this method is commonly used to print over the Internet. If you allow IPP printing through the Internet, you must configure the DNS server to enable users to access this equipment over the Internet using the HTTP protocol. This is useful when users want to print to this equipment from outside the local area network. NOTE: IPP printing for Macintosh is available only for Mac OS X 10.2.4 to 10.3.x. Setup procedure 1. Setting up the TCP/IP and the HTTP Network Service to enable TopAccess. You should set the TCP/IP and HTTP Network Service from the Touch Panel Display the first time you use it, to make TopAccess available. User Functions Guide 4. SETTING ITEMS (ADMIN) 3. SETTING NETWORK FUNCTIONS Setting the TCP/IP Protocol Setting the HTTP Network Service 26 Network Administration Guide — Setup Flow for Printing Features
  • 1. Easy Setup Flow TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Network Settings Setting up the TCP/IP Setting up the HTTP Network Service 2. Setting up the DNS Session to be available the services that use the DNS name with a DNS server. The DNS Session should be configured when this equipment accesses the services, servers, and clients using the DNS names instead of IP addresses. TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Network Settings Setting up the DNS Session 3. Setting up the DDNS Session if required. If the DNS server supports the dynamic DNS service, please configure the DDNS Session to enable the dynamic DNS service. TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Network Settings Setting up the DDNS Session 4. Setting up the IPP Print Service. TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Print Service Settings Setting up the IPP Print 5. Advise users to install the Macintosh PPD file. Users can install the Macintosh PPD file from the Client Utilities CD-ROM. For more information about the Macintosh PPD file installation and setting up IPP printing on the Mac OS X computer, please see the Printing Guide. Network Administration Guide — Setup Flow for Printing Features 27
  • 1. Easy Setup Flow Setup Flow for Unix Printing This equipment supports printing for Unix workstations using the Unix Filters. System Requirements Unix printing applies the following Unix workstations: OS: Sun Solaris 2.6/2.7/7.8/8/9 HP-UX ver.10.20/11.x IBM AIX 4.1.5/4.3.3/5L SCO UnixWare 7 SCO OpenUnix 8 Red Hat Linux 6.2/7.1/7.2/7.3/8.0 SuSE Linux ver.7.0/8.1 Mandrake Linux ver.7.1/9 Turbo Linux 8 Setting up for LPR Printing Connecting over TCP/IP Network Unix workstation Setting up the LPR printer connection This equipment can be used with the LPR printer connection when the Unix worksta- tions and the equipment are connected over the TCP/IP network. Setup procedure 1. Setting up the TCP/IP. You should set the TCP/IP and HTTP Network Service from the Touch Panel Display the first time you use it, to make TopAccess available. User Functions Guide 4. SETTING ITEMS (ADMIN) 3. SETTING NETWORK FUNCTIONS Setting the TCP/IP Protocol Setting the HTTP Network Service TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Network Settings Setting up the TCP/IP Setting up the HTTP Network Service 28 Network Administration Guide — Setup Flow for Printing Features
  • 1. Easy Setup Flow 2. Setting up the LPD Print Service. TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Print Service Settings Setting up the LPD Print 3. Advise users to install the Unix Filters for Unix printing. Users can install the Unix filters for Unix printing from the Client Utilities CD- ROM. For more information about the Unix installation, please see the Printing Guide. Setup Flow for IPP Printing Connecting over Internet Unix workstation Setting up the IPP printer connection using CUPS This equipment can be used with the IPP printer connection for Unix workstation in a TCP/IP network using CUPS. Even though IPP printing can be used in a local area net- work, this method is commonly used to print over the Internet. If you allow IPP printing through the Internet, you must configure the DNS server to enable users to access this equipment over the Internet using the HTTP protocol. This is useful when users want to print to this equipment from outside the local area network. Setup procedure 1. Setting up the TCP/IP and the HTTP Network Service to enable TopAccess. You should set the TCP/IP and HTTP Network Service from the Touch Panel Display the first time you use it, to make TopAccess available. User Functions Guide 4. SETTING ITEMS (ADMIN) 3. SETTING NETWORK FUNCTIONS Setting the TCP/IP Protocol Setting the HTTP Network Service TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Network Settings Setting up the TCP/IP Setting up the HTTP Network Service Network Administration Guide — Setup Flow for Printing Features 29
  • 1. Easy Setup Flow 2. Setting up the DNS Session to be available the services that use the DNS name with a DNS server. The DNS Session should be configured when this equipment accesses the services, servers, and clients using the DNS names instead of IP addresses. TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Network Settings Setting up the DNS Session 3. Setting up the DDNS Session if required. If the DNS server supports the dynamic DNS service, please configure the DDNS Session to enable the dynamic DNS service. TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Network Settings Setting up the DDNS Session 4. Setting up the IPP Print Service. TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Print Service Settings Setting up the IPP Print 5. Advise users to install the Unix Filters for Unix printing. Users can install the CUPS system for Unix printing from the Client Utilities CD- ROM. For more information about the CUPS installation for Unix, please see the Printing Guide. Setup Flow for FTP Printing This equipment supports FTP printing that enables to print a file sent through FTP pro- tocol. Users can send a print file using the FTP download tools to this equipment from any operating systems. This equipment can print following files using the FTP printing: • PCL format print job file • PostScript Level 3 print job file • Text data file Setup procedure 1. Setting up the TCP/IP and the HTTP Network Service to enable TopAccess. You should set the TCP/IP and HTTP Network Service from the Touch Panel Display the first time you use it, to make TopAccess available. 30 Network Administration Guide — Setup Flow for Printing Features
  • 1. Easy Setup Flow User Functions Guide 4. SETTING ITEMS (ADMIN) 3. SETTING NETWORK FUNCTIONS Setting the TCP/IP Protocol Setting the HTTP Network Service TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Network Settings Setting up the TCP/IP Setting up the HTTP Network Service 2. Setting up the FTP Server. To enable FTP printing, the FTP Server option must be enabled. TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Network Settings Setting up the FTP Server 3. Setting up the FTP Print Service. TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Print Service Settings Setting up the FTP Print 4. Now any users can download to this equipment using the FTP down-load tools. Users can use any FTP download tools to print through FTP. For more information about FTP printing, please see the Printing Guide. Setup Flow for Email Printing This equipment allows you to print a file sent to it via Email. Users can send a print job by attaching the file that users want to print to an Email. This equipment will receive the message from the POP3 account in the Email server and print the file. This equipment can print the TIFF files only. Setup procedure 1. Setting up the POP3 account for this equipment in the incoming mail server. P.75 "Tips of Setting up the DNS and Mail Servers for Email" 2. Setting up the TCP/IP and the HTTP Network Service to enable TopAccess. You should set the TCP/IP and HTTP Network Service from the Touch Panel Display the first time you use it, to make TopAccess available. Network Administration Guide — Setup Flow for Printing Features 31
  • 1. Easy Setup Flow User Functions Guide 4. SETTING ITEMS (ADMIN) 3. SETTING NETWORK FUNCTIONS Setting the TCP/IP Protocol Setting the HTTP Network Service TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Network Settings Setting up the TCP/IP Setting up the HTTP Network Service 3. Setting up the POP3 Network Servers to specify the POP3 server. TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Network Settings Setting up the POP3 Network Service 4. Setting up the Email Print Service. TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Print Service Settings Setting up the Email Print 5. Now any users can print a file by sending an Email message. Any Email client software can be used to send a print job to this equipment. For more information about Email printing, please see the Printing Guide. 32 Network Administration Guide — Setup Flow for Printing Features
  • 1. Easy Setup Flow Setup Flow for Scanning Features This section describes the minimum setup flow required to configure this equipment for scanning. The scanning features are available only when the Scanner Kit is installed, or when the Printer/Scanner Kit is installed. Setup Flow for Save as file The Save as file feature allows users to save images — scanned by a copy operation, scan operation, or fax operation — to the local hard disk or the network shared folder. Copy/Scan/Fax Connecting over TCP/IP Network Save as File into Network folders Save as File Windows 98 into Local folders Windows Me Windows NT 4.0 Local Hard Disk Windows 2000 Windows XP Windows Server 2003 Network Hard Disk You can enable or disable the Save as file into the local folder and network folders. When enabled, you can specify which network folders to save the scanned file, or you can allow users to specify the network folders for each Save as file operation. Setup procedure 1. Setting up the TCP/IP and the HTTP Network Service to enable TopAccess. You should set the TCP/IP and HTTP Network Service from the Touch Panel Display the first time you use it, to make TopAccess available. User Functions Guide 4. SETTING ITEMS (ADMIN) 3. SETTING NETWORK FUNCTIONS Setting the TCP/IP Protocol Setting the HTTP Network Service TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Network Settings Setting up the TCP/IP Setting up the HTTP Network Service 2. Setting up the SMB Session. When the SMB protocol is used to send scanned files to a network folder, the SMB Session must be configured to permit sending the scanned files to the network folder. Also the NetBIOS name and workgroup must be set to enable users to browse the local folder in the equipment and access the scanned files in it from client computers. Network Administration Guide — Setup Flow for Scanning Features 33
  • 1. Easy Setup Flow User Functions Guide 4. SETTING ITEMS (ADMIN) 3. SETTING NETWORK FUNCTIONS Setting the SMB Protocol TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Network Settings Setting up the SMB Session 3. Setting up the FTP Network Service, if required. When the FTP protocol is used to send scanned files to a network folder, the FTP Client Service should be enabled. Also the network folders must be configured as the FTP accessible folders. TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Network Settings Setting up the FTP Client 4. Setting up the Destination. You should configure the destination. You can allow users to save scanned files only in the local folder, or allow users to save scanned files in the network folders. TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Save as file Settings Setting up the Destination 5. Setting up the Remote 1 and Remote 2 If you allow users to save scanned files in the network folders, you should specify which network folders can save the scanned files, or allow users to specify the network folders. TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Save as file Settings Setting up the Remote 1 and Remote 2 34 Network Administration Guide — Setup Flow for Scanning Features
  • 1. Easy Setup Flow Setup Flow for Scan to Email The Scan to Email feature allows users to send scanned images to Email addresses over the Internet. Connecting to Internet Scan to Email Send email to the Internet Internet via SMTP server SMTP Server When configuring the Scan to Email environment, this equipment sends an Email to the SMTP server and transfers the document to the Internet. A DNS server is required for the SMTP server to transmit the Scan to Email document into the Internet. Setup procedure 1. Setting up the DNS Server and SMTP Server, if required. When this equipment uses the SMTP server to send an Email, you must configure the DNS server and SMTP server in your network. P.75 "Tips of Setting up the DNS and Mail Servers for Email" 2. Setting up the TCP/IP and the HTTP Network Service to enable TopAccess. You should set the TCP/IP and HTTP Network Service from the Touch Panel Display the first time you use it, to make TopAccess available. User Functions Guide 4. SETTING ITEMS (ADMIN) 3. SETTING NETWORK FUNCTIONS Setting the TCP/IP Protocol Setting the HTTP Network Service TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Network Settings Setting up the TCP/IP Setting up the HTTP Network Service 3. Setting up the SMTP Client You should specify the SMTP server to be used for sending an Email. TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Network Settings Setting up the SMTP Client Network Administration Guide — Setup Flow for Scanning Features 35
  • 1. Easy Setup Flow 4. Setting the Email Settings. In the Email Settings, you should specify the from address and from name to enable the Scan to Email. Also you can specify the file format, fragment size, and body text that apply to the Email sent from this equipment. User Functions Guide 4. SETTING ITEMS (ADMIN) 7. SETTING E-MAIL FUNCTIONS Setting the Scan to E-mail Message Properties Setting the Scan to E-mail Fragmentation TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Email Settings Setting up the Email Settings Setup Flow for Remote Scan This equipment provides the Remote Scan driver that allows users to operate scanning remotely from the Windows computer and import the scanned images into eCopy ShareScan OP 3.0. Connecting over TCP/IP Network Originals Remotely operate scanning using Remote Scan driver Retrieve scanned images into eCopy ShareScan OP Windows 2000 Windows XP with eCopy ShareScan OP 3.0 is installed The Remote Scan driver can be used to operate scanning remotely and retrieve scanned images into eCopy ShareScan OP 3.0 running on your computer. This soft- ware can be used to retrieve scanned images into eCopy ShareScan OP 3.0. The Remote Scan driver can connect to this equipment over TCP/IP network. System Requirements The Remote Scan driver is available for following environments: • OS Windows 2000 Service Pack 4 Windows XP Service Pack 1/Service Pack 2 • Required Software Microsoft Internet Explorer 5.5 SP2 or later must be installed eCopy ShareScan OP 3.0 must be installed NOTE: To use the Remote Scan driver, the environments to operate the eCopy ShareScan OP 3.0 are also required. For the system requirements for eCopy ShareScan OP 3.0, please refer to the documentation for eCopy ShareScan OP 3.0. 36 Network Administration Guide — Setup Flow for Scanning Features
  • 1. Easy Setup Flow Setup procedure 1. Setting up the TCP/IP. This equipment must be connected to the TCP/IP network to use the Remote Scan driver. You should set the TCP/IP from the Touch Panel Display the first time User Functions Guide 4. SETTING ITEMS (ADMIN) 3. SETTING NETWORK FUNCTIONS Setting the TCP/IP Protocol TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Network Settings Setting up the TCP/IP 2. Advise users to install the Remote Scan driver. Users can install the Remote Scan driver from the Client Utilities CD-ROM. For more information about the installation, please see the Scanning Guide. Network Administration Guide — Setup Flow for Scanning Features 37
  • 1. Easy Setup Flow Setup Flow for Fax Features This section describes the minimum setup flow to configure this equipment for Fax fea- tures. Setup Flow for Network-Fax • The fax transmission using the N/W-Fax driver is available only when the Printer Kit or Printer/Scanner Kit is installed in addition to optional Fax unit. • The Internet Fax transmission using the N/W-Fax driver is available only when the Printer Kit and Scanner Kit are installed, or when the Printer/Scanner Kit is installed. Connecting to Internet Windows 98 Windows Me Printing a document Windows NT 4.0 using N/W-Fax driver Windows 2000 Windows XP Windows Server 2003 Send a document as Internet Fax to the Internet via SMTP server Internet SMTP Server Send a document as fax document via Public Switched Telephone network G3 Facsimile or Internet Fax Device Using the N/W-Fax driver, users can send a document to this equipment as a print job. The equipment then sends the job to the fax numbers (or Email addresses) specified by the user through the Public Switched Telephone Network or the Internet. To send a fax through the Public Switched Telephone Network, users must configure the equipment accordingly. When sending an Internet Fax, the equipment sends the document to the SMTP server and transfers it to the Internet. (A DNS server is required for the SMTP server to trans- mit the document into the Internet.) System Requirements The N/W-Fax driver is available for following computers: • Display Resolution 1024 x 768 dots or more • Display Color High Color (16bit) or higher is recommended • CPU Pentium 133 MHz minimum (Pentium 266 MHz or faster recommended) 38 Network Administration Guide — Setup Flow for Fax Features
  • 1. Easy Setup Flow • Memory 64MB for Windows 98 96MB for Windows Me and Windows NT 4.0 128MB for Windows 2000/XP/Server 2003 • OS Windows 98 (Windows 98 Second Edition Recommended) Windows Me Windows NT 4.0 Service Pack 6a Windows 2000 Service Pack 3 Windows XP Service Pack 1 Windows Server 2003 Setup Procedure 1. Setting up the DNS server and SMTP server. When this equipment uses the SMTP server to send an Email, you must configure the DNS server and SMTP server in your network. P.76 "Tips of Setting up the DNS and Mail Servers for Internet Fax" 2. Setting up the TCP/IP and the HTTP Network Service to enable TopAccess. You should set the TCP/IP and HTTP Network Service from the Touch Panel Display the first time you use it, to make TopAccess available. User Functions Guide 4. SETTING ITEMS (ADMIN) 3. SETTING NETWORK FUNCTIONS Setting the TCP/IP Protocol Setting the HTTP Network Service TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Network Settings Setting up the TCP/IP Setting up the HTTP Network Service 3. Setting up the SMTP Client. You should specify the SMTP server to be used for sending an Internet Fax. TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Network Settings Setting up the SMTP Client 4. Setting the Internet Fax Settings. In the Internet Fax Settings, you should specify the from address and from name to enable the Internet Fax transmission. Also you can specify the fragment size, and body text that apply to the Internet Fax sent from this equipment. User Functions Guide 4. SETTING ITEMS (ADMIN) 8. SETTING INTERNET FAX FUNCTIONS Setting the Internet Fax Message Properties Setting the Internet Fax Fragmentation Setting the Internet Fax Body String Transmission Network Administration Guide — Setup Flow for Fax Features 39
  • 1. Easy Setup Flow TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Internet Fax Settings Setting up the Internet Fax Settings 5. Setting up the Fax Settings. Set the Fax device settings to enable the facsimile transmission from this equipment. This is available only when the optional Fax unit is installed. User Functions Guide 4. SETTING ITEMS (ADMIN) 5. SETTING FAX FUNCTIONS Setting the Terminal ID Setting the Fax Initial Setup Setting the Line-2 Mode Setting the RX Printing Setting the Recovery Transmission TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Fax Settings Setting up the Fax Settings 6. Setting up the N/W-Fax Destination and N/W-Fax Folder for Save as file features. To enable the Save as file feature on the N/W-Fax driver (to send the document), configure the N/W-Fax Destination and N/W-Fax Folder to designate where the document will be saved. TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Save as file Settings Setting up the N/W-Fax Destination Setting up the N/W-Fax Folder 7. Advise users to install the N/W-Fax driver. Users can install the N/W-Fax driver by installation from the Client Utilities CD- ROM. For more information about the N/W-Fax driver installation, please see the Network Fax Guide. Setup Flow for Internet Fax The Internet Fax feature allows users to send scanned images to other Internet Fax devices over the Internet. The Internet Fax is similar to Scan to Email, but it converts the scanned image to a TIFF-S format at a resolution accepted by most of facsimiles. The Internet Fax features are available only when the Scanner Kit is installed, or when the Printer/Scanner Kit is installed. 40 Network Administration Guide — Setup Flow for Fax Features
  • 1. Easy Setup Flow Connecting to Internet Internet Fax original Send Internet Fax to the Internet via SMTP server Internet Receive Internet Fax from POP3 server Email Server Internet Fax Device This equipment sends the internet faxes via an SMTP server and receives them from a POP3 server. To configure the Internet Fax environment, configure the SMTP server to send and the POP3 server to receive. Remember that a DNS server is required for the SMTP and POP3 servers to transmit the document over the Internet. To enable receiving an Inter- net Fax, configure the POP3 account for this equipment in the POP3 server. This equipment can access the POP3 server to check if an Internet Fax message has been received — same as the Email client software. Setup Procedure 1. Setting up the DNS, SMTP, and POP3 servers. You must configure the SMTP server to send Internet Fax, the POP3 server to receive Internet Fax, and the DNS server to enable transferring the data over the Internet. P.76 "Tips of Setting up the DNS and Mail Servers for Internet Fax" 2. Setting up the TCP/IP and the HTTP Network Service to enable TopAccess. You should set the TCP/IP and HTTP Network Service from the Touch Panel Display the first time you use it, to make TopAccess available. User Functions Guide 4. SETTING ITEMS (ADMIN) 3. SETTING NETWORK FUNCTIONS Setting the TCP/IP Protocol Setting the HTTP Network Service TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Network Settings Setting up the TCP/IP Setting up the HTTP Network Service Network Administration Guide — Setup Flow for Fax Features 41
  • 1. Easy Setup Flow 3. Setting up the SMTP Client. You should specify the SMTP server to be used for sending an Internet Fax. TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Network Settings Setting up the SMTP Client 4. Setting up the POP3 Network Service. You should specify the POP3 service and the user account for this equipment, to receive Internet Fax. TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Network Settings Setting up the POP3 Network Service 5. Setting the Internet Fax Settings. In the Internet Fax Settings, you should specify the from address and from name to enable the Internet Fax transmission. Also you can specify the fragment size, and body text that apply to the Internet Fax sent from this equipment. User Functions Guide 4. SETTING ITEMS (ADMIN) 8. SETTING INTERNET FAX FUNCTIONS Setting the Internet Fax Message Properties Setting the Internet Fax Fragmentation Setting the Internet Fax Body String Transmission TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Internet Fax Settings Setting up the Internet Fax Settings Setup Flow for Onramp Gateway The Onramp Gateway feature is available only when the optional Fax unit and Scanner Kit are installed, or when the optional Fax unit and Printer/Scanner Kit are installed. 42 Network Administration Guide — Setup Flow for Fax Features
  • 1. Easy Setup Flow This equipment can convert received faxes into Emails and forward them to other Inter- net Fax devices or client computers using Onramp Gateway transmission. Onramp Gateway Sending a fax to the Relay Box of ITU-T compatible the equipment through the G3 Facsimile Public Switched Telephone network Send a document as ITU-T Internet Fax to the Internet Relay Box via SMTP server Internet Email addresses SMTP Server are assigned as destinations in the Relay Box The Internet Fax device receives the document from the Internet as an Internet Fax document. Internet Fax Device The client computer receives the document from the Internet as an email document. Client Computers This equipment can create the ITU-T relay mailbox in which Email addresses are regis- tered as destinations to achieve the Onramp Gateway transmission. Any ITU-T com- patible facsimile can send a fax to the ITU-T relay mailbox. This equipment then forwards received faxes to the Email addresses registered in the ITU-T relay mailbox. To use this equipment as a Hub Station for the Onramp Gateway transmission, the Relay Box in which Email addresses are registered must be set up. This equipment, as the distributor, can send an Email of any faxes received from any ITU-T compatible fac- simile device. Setup Procedure 1. Setting up the DNS server and SMTP server. When this equipment uses the SMTP server to send an Email, you must configure the DNS server and SMTP server in your network. P.76 "Tips of Setting up the DNS and Mail Servers for Internet Fax" 2. Setting up the TCP/IP and the HTTP Network Service to enable TopAccess. You should set the TCP/IP and HTTP Network Service from the Touch Panel Display the first time you use it, to make TopAccess available. Network Administration Guide — Setup Flow for Fax Features 43
  • 1. Easy Setup Flow User Functions Guide 4. SETTING ITEMS (ADMIN) 3. SETTING NETWORK FUNCTIONS Setting the TCP/IP Protocol Setting the HTTP Network Service TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Network Settings Setting up the TCP/IP Setting up the HTTP Network Service 3. Setting up the SMTP Client. You should specify the SMTP server to be used for sending an Internet Fax. TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Network Settings Setting up the SMTP Client 4. Setting the Internet Fax Settings. In the Email Settings, you should specify the from address and from name to enable the Internet Fax transmission. Also you can specify the fragment size, and body text that apply to the Internet Faxes sent from this equipment. User Functions Guide 4. SETTING ITEMS (ADMIN) 8. SETTING INTERNET FAX FUNCTIONS Setting the Internet Fax Message Properties Setting the Internet Fax Fragmentation Setting the Internet Fax Body String Transmission TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Internet Fax Settings Setting up the Internet Fax Settings 5. Setting up the Fax Settings. Set the Fax device settings to enable the facsimile transmission from this equipment. This is available only when the optional Fax unit is installed. User Functions Guide 4. SETTING ITEMS (ADMIN) 5. SETTING FAX FUNCTIONS Setting the Terminal ID Setting the Fax Initial Setup Setting the Line-2 Mode Setting the RX Printing Setting the Recovery Transmission TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Fax Settings Setting up the Fax Settings 44 Network Administration Guide — Setup Flow for Fax Features
  • 1. Easy Setup Flow 6. Registering the Relay Box with Email addresses. The registration of the Relay Box can be done by users. Operator’s Manual for Facsimile Function 5. ADVANCED FUNCTIONS 4. MAILBOX (ITU-T COMPATIBLE) Setting up the Relay Mailbox TopAccess Guide 5. Registering from TopAccess Managing Mailboxes Setting Up an Open Mailbox Setup Flow for Offramp Gateway The Offramp Gateway feature is available only when the optional Fax unit and Scanner Kit are installed, or when the optional Fax unit and Printer/Scanner Kit are installed. This equipment can be used as a Hub Station to forward Emails — from your client computer or Internet Fax device — to any facsimile on the public switched telephone network. For example, the document can be sent to this equipment from out of the country through the Internet, then the document can be sent from this equipment to the desig- nated fax number through the local public telephone line. Offramp Gateway An Email is sent to "FAX=<fax number>@host1.ifax.com" from a client computer Client Computer An Internet Fax is sent to Internet "FAX=<fax number>@host1.ifax.com" from an Internet Fax device Internet Fax Device The equipment receives Email of which the forwarding domain is "host1.ifax.com" using SMTP transmission SMTP Server via the SMTP server An Email or Internet Fax is converted to the facsimile document and sent to <fax number> G3 facsimile G3 Facsimile When enabling the Offramp Gateway, this equipment works as an SMTP server to receive Emails from the Internet. Network Administration Guide — Setup Flow for Fax Features 45
  • 1. Easy Setup Flow To enable the STMP transmission in this equipment, designate the hostname (or spe- cific domain) that relates to this equipment in the DNS server, and designate the MX record to receive the Emails that are sent to the equipment’s domain in the SMTP server in your local area network. Then the SMTP server should be configured to trans- mit the received Emails to the equipment in the SMTP transmission. For example, if the hostname of this equipment is designated as “host1.ifax.com”, the SMTP server receives an Email whose forwarding address is “<account name>@host1.ifax.com”, and the SMTP server transmits the received Email to the equipment. Then this equipment will send the received Email as a facsimile document to the fax number that is specified in the <account name> part. Setup Procedure 1. Setting up the DNS server and SMTP server. To enable the transfer of Emails to this equipment through SMTP, you must designate the domain name of this equipment and the MX record and configure the SMTP server to route the received documents. P.76 "Tips of Setting up the DNS and Mail Servers for Offramp Gateway" 2. Setting up the TCP/IP and the HTTP Network Service to enable TopAccess. You should set the TCP/IP and HTTP Network Service from the Touch Panel Display the first time you use it, to make TopAccess available. User Functions Guide 4. SETTING ITEMS (ADMIN) 3. SETTING NETWORK FUNCTIONS Setting the TCP/IP Protocol Setting the HTTP Network Service TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Network Settings Setting up the TCP/IP Setting up the HTTP Network Service 3. Setting up the DNS Session. You should set the DNS Session to specify the DNS server. TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Network Settings Setting up the DNS Session 4. Setting up the DDNS Session, if required. If the DNS server supports dynamic DNS service, configure the DDNS Session to enable the dynamic DNS service. TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Network Settings Setting up the DDNS Session 46 Network Administration Guide — Setup Flow for Fax Features
  • 1. Easy Setup Flow 5. Setting up the SMTP Server. You should enable the “Enable SMTP Server” and “Enable OffRamp Gateway” option to receive Emails through the SMTP transmission and perform the Offramp Gateway transmission. Also you can specify the SMTP server settings as you require. TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Network Settings Setting up the SMTP Server 6. Setting up the Fax Settings. Set the Fax device settings to enable the facsimile transmission from this equipment. This is available only when the optional Fax unit is installed. User Functions Guide 4. SETTING ITEMS (ADMIN) 5. SETTING FAX FUNCTIONS Setting the Terminal ID Setting the Fax Initial Setup Setting the Line-2 Mode Setting the RX Printing Setting the Recovery Transmission TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Fax Settings Setting up the Fax Settings Network Administration Guide — Setup Flow for Fax Features 47
  • 1. Easy Setup Flow Setup Flow for e-Filing Features This section describes the minimum setup flow to configure the e-Filing features. Setup Flow for e-Filing Web Utility Users can manage the boxes, folders, and documents in e-Filing from computers using the web browser if you enable the e-Filing web utility. Connecting over TCP/IP Network Print to e-Filing Copy or Scan to e-Filing Windows computer Managing e-Filing using Windows the Web browser computer e-Filing To enable the e-Filing features, an administrator should set up the network connection between computers and this equipment over TCP/IP, and enable the HTTP network service. Using the e-Filing web utility, users can create, edit, delete boxes and folders in e-Filing, and also create, edit, and delete documents stored in e-Filing using the edit- ing functions. System Requirements e-Filing web utility supports the following web browsers on the Windows operating sys- tem: • Microsoft Internet Explorer 5.5 Service Pack 2 or later • Netscape Navigator 4.7 or later Setup procedure 1. Setting up the TCP/IP. This equipment must be connected to the TCP/IP network to use the e-Filing web utility. You should set the TCP/IP from the Touch Panel Display the first time User Functions Guide 4. SETTING ITEMS (ADMIN) 3. SETTING NETWORK FUNCTIONS Setting the TCP/IP Protocol TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Network Settings Setting up the TCP/IP 2. Setting up the HTTP Network Service to enable e-Filing web utility. To access e-Filing web utility, the HTTP Server option must be enabled because the software accesses e-Filing on this equipment using the HTTP protocol. 48 Network Administration Guide — Setup Flow for e-Filing Features
  • 1. Easy Setup Flow User Functions Guide 4. SETTING ITEMS (ADMIN) 3. SETTING NETWORK FUNCTIONS Setting the HTTP Network Service TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Network Settings Setting up the HTTP Network Service Setup Flow for e-Filing Client Software This equipment supports importing the documents that are saved in the e-Filing of this equipment into a client computer using the TWAIN driver, Remote Scan driver and File Downloader. You can also use the e-BRIDGE Viewer to view the documents in the e- Filing boxes on the equipment as well as the files in your computer. Connecting over TCP/IP Network e-Filing Windows 98 Windows Me Windows NT 4.0 Retrieving from e-Filing Windows 2000 documents into your PC Windows XP Windows Server 2003 The TWAIN driver, Remote Scan driver and File Downloader can retrieve documents that are stored in the e-Filing by the Store to e-Filing functions. The TWAIN driver can be selected for TWAIN compliant applications such as Adobe Photoshop and for retrieving document from e-Filing into the application. The Remote Scan driver can be used to retrieve the e-Filing documents into eCopy ScanStation OP 3.0. The File Downloader can work as an application to retrieve e-Filing documents to local hard disk. Also you can use the e-BRIDGE Viewer to view the documents in the e-Filing boxes in your client computer. This software can retrieve the e-Filing documents as PDF files in your computer, and view the documents with page images. The TWAIN driver, Remote Scan driver, File Downloader, and e-BRIDGE Viewer can connect to this equipment over TCP/IP network. System Requirements for TWAIN Driver and File Downloader The TWAIN driver and File Downloader are available for following computers: • Display Resolution 1024 x 768 dots or more • Display Color High Color (16bit) or higher is recommended • CPU Pentium 133 MHz minimum (Pentium 266 MHz or faster recommended) Network Administration Guide — Setup Flow for e-Filing Features 49
  • 1. Easy Setup Flow • OS Windows 98 (Recommended Windows 98 Second Edition) Windows Me Windows NT 4.0 Service Pack 6a Windows 2000 Service Pack 4 Windows XP Service Pack 1 Windows Server 2003 • Application TWAIN compliant software (for the TWAIN driver only) Microsoft Internet Explorer 5.5 Service Pack 2 or later must be installed. Microsoft Internet Explorer is enabled to access the e-Filing web utility on this equip- ment. - The proxy settings must be configured correctly to enable the access. - The browser must not be offline. • Recommended Memory For retrieving 600dpi black image: 256 MB System Requirements for Remote Scan driver The Remote Scan driver is available for following environments: • OS Windows 98 (Recommended Windows 98 Second Edition) Windows Me Windows NT 4.0 Service Pack 6a Windows 2000 Service Pack 4 Windows XP Service Pack 1/Service Pack 2 Windows Server 2003 • Required Software Microsoft Internet Explorer 5.5 SP2 or later must be installed eCopy ScanStation OP 3.0 must be installed NOTE: To use the Remote Scan driver, the environments to operate the eCopy ScanStation OP 3.0 are also required. For the system requirements for eCopy ScanStation OP 3.0, please refer to the documentation for eCopy ScanStation OP 3.0. System Requirements for e-BRIDGE Viewer The e-BRIDGE Viewer is available for following environments: • Display Resolution 1024 x 768 dots or more is recommended • Display Color High Color (16bit) or higher is recommended • CPU Pentium 300 MHz minimum (Pentium 1GHz or faster recommended) • OS Windows 2000 Service Pack 4 Windows XP Service Pack 1/Service Pack 2 Setup procedure 1. Setting up the TCP/IP. This equipment must be connected to the TCP/IP network to use the e-Filing client software. You should set the TCP/IP from the Touch Panel Display the first time 50 Network Administration Guide — Setup Flow for e-Filing Features
  • 1. Easy Setup Flow User Functions Guide 4. SETTING ITEMS (ADMIN) 3. SETTING NETWORK FUNCTIONS Setting the TCP/IP Protocol TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Network Settings Setting up the TCP/IP 2. Setting up the HTTP Network Service to enable e-Filing web utility. To access e-Filing using the e-Filing client software, the HTTP Server option must be enabled because the software accesses e-Filing on this equipment using the HTTP protocol. User Functions Guide 4. SETTING ITEMS (ADMIN) 3. SETTING NETWORK FUNCTIONS Setting the HTTP Network Service TopAccess Guide 7. TopAccess Administrator Mode Setting up from TopAccess Setting up Network Settings Setting up the HTTP Network Service 3. Advise users to install the e-Filing client software. Users can install the e-Filing client software from the Client Utilities CD-ROM. For more information about the installation, please see the e-Filing Guide. Network Administration Guide — Setup Flow for e-Filing Features 51
  • 1. Easy Setup Flow Setup Flow for User Management This equipment can enable the authentication service to mange the user’s operations. Once the authentication management is enabled, users must enter the user name and password to perform the user’s operations on Control Panel. Also, the network opera- tions such as network printing can be also managed. Setup Flow for Department Management You can audit the copy quantity of copy, print, scan, and facsimile pages performed by setting a department code. Up to 1000 department codes can be registered. Setup procedure 1. Registering the Department Code Before enabling the department management, you must register at least one department code. User Functions Guide 2. MANAGING COUNTERS (COUNTER MENU) 4. MANAGING DEPARTMENT CODE Registering a New Department Code TopAccess Guide 7. TopAccess Administrator Mode Managing Department Code Registering or modifying the Department Code 2. Enable the Department Management After you register the department code, enable the department code management. User Functions Guide 2. MANAGING COUNTERS (COUNTER MENU) 4. MANAGING DEPARTMENT CODE Enabling Department Code TopAccess Guide 7. TopAccess Administrator Mode Setting up User Management Enabling Department Management Setup Flow for User Management Setting When you want to manage the authentication for each individual user, enable the User Management Setting. This equipment supports the following methods for the User Management Setting. • Windows Domain Authentication When you network manages the network users using the Windows Domain, this equipment can be managed using the Windows Domain Authentication. When this is configured, users must enter the user name and password that is reg- istered in the Windows Domain to perform the any operations on the Control Panel of this equipment. • LDAP Authentication When you network manages the network users using the LDAP, this equipment can be managed using the LDAP Authentication. When this is configured, users must enter the user name and password that is reg- istered in the LDAP server to perform the any operations on the Control Panel of this equipment. 52 Network Administration Guide — Setup Flow for User Management
  • 1. Easy Setup Flow • MFP Local Authentication When you do not have any network authentication systems in your network, you can use the MFP Local Authentication. When this is configured, users must enter the user name and password that is reg- istered in the MFP to perform the any operations on the Control Panel of this equip- ment. NOTE: When you enable the User Management Setting, the department management will be enabled automatically. However, no department code has been registered, you cannot enable the User Management Setting. In that case, please register the department code before enabling the User Management Setting. P.52 "Setup Flow for Department Management" Setup procedure 1. Make sure that the Network Authentication Service is config- ured correctly in the network server if you use Windows Domain Authentication or LDAP Authentication. NOTE: If the LDAP authentication is used, some settings will be required in the network server and the equipment. For information about setting up the LDAP authentication, please see the following section. P.77 "Setting up LDAP Authentication Service" 2. Configuring the Role Based Access Control in the LDAP server if the Role Based Access Control is enabled. P.83 "Setting up Role Based Access Control" 3. Enabling the User Management Setting Enable the User Management Setting that is suited to your network. TopAccess Guide 7. TopAccess Administrator Mode Setting up User Management Setting up User Management Setting Enabling User Management Setting 4. Registering the User Information After enabling the User Management Setting, you must register the user information In the User Confirm/Create/Modify page. TopAccess Guide 7. TopAccess Administrator Mode Setting up User Management Setting up User Management Setting Managing User Information Setup Flow for User Authentication for Scan to Email When the User Authentication for Scan to Email is enabled, users must enter the user name and password that has the access privilege for the SMTP server before perform- ing Scan to E-mail. Network Administration Guide — Setup Flow for User Management 53
  • 1. Easy Setup Flow Setup procedure 1. Enabling the User Authentication for Scan to Email TopAccess Guide 7. TopAccess Administrator Mode Setting up User Management Setting up User Authentication for Scan to Email 54 Network Administration Guide — Setup Flow for User Management
  • 2. Setting up Network Server SETTING UP NETWORK SERVER 2. This section describes the instructions on how to set up the network servers. • About Network Server Setup .........................................................................................................56 • Setting up Windows Print Server ..................................................................................................57 • Setting up NetWare Print Server....................................................................................................59 • Setting up DNS and Mail Servers ..................................................................................................74 • Setting up LDAP Authentication Service......................................................................................77 • Setting up Role Based Access Control.........................................................................................83 Network Administration Guide 55
  • 2. Setting up Network Server About Network Server Setup This chapter describes environments that typically include one or more network servers (Novell NetWare servers and Windows print servers) that will share printing to this equipment. It describes setting up servers that use IPX/SPX or TCP/IP protocols for communicating with this equipment. In addition, it includes some guidelines for setting up the DNS server and mail server to enable the Scan to Internet Fax and Email fea- tures, and for setting up the LDAP service using the Kerberos Network Authentication Service. 56 Network Administration Guide — About Network Server Setup
  • 2. Setting up Network Server Setting up Windows Print Server If a Windows NT 4.0, Windows 2000, Windows XP, and Windows Server 2003 com- puter is connected to this equipment using TCP/IP, it can print directly to this equip- ment. If the computer shares the printer over the network, it is acting as a print server for Windows clients. The client machines print to this equipment by printing to the Win- dows print server. Printing can then be monitored and controlled at the Windows print server machine. The Windows print server can also use AppleTalk protocols for printing to this equip- ment as an alternative to TCP/IP. When creating a printer to share with AppleTalk users, do not “capture” the printer. Capturing the printer forces all users to print to the server rather than directly to the printer. If you capture the printer, this equipment print connec- tions will not appear in the Mac OS Chooser. Configuring the Windows Print Server To configure a Windows print server to communicate with this equipment, follow these general steps. More detail is provided in subsequent sections. • Load the TCP/IP network protocol on the server and configure it with an IP address, subnet mask, and gateway. • Make sure the Microsoft TCP/IP printing service is installed, and that the computer is using Raw TCP or LPR printing. • On the Windows print server, install the appropriate printer drivers (if necessary) and share the printer on the network. P.57 "Installing the Printer Drivers as Shared Printers" • Configure clients for printing to the printer shared by the Windows print server. P.58 "Setting up the Clients" Installing the Printer Drivers as Shared Printers First, install the Windows printer drivers. The installation instructions in the Printing Guide can be used for every computer that will print directly and independently to this equipment. However, if you are an administrator running Windows NT 4.0 Server, Win- dows NT 4.0 Workstation, Windows 2000 Professional, Windows XP Professional, or Windows Server 2003, you can also create a printer and share it with clients on the net- work. When a printer is shared, clients who are not able or are not given permission to establish an independent network connection to this equipment can print through the server. If you have not installed the printer files on the Windows print server computer, do so now following the instructions for Raw TCP or LPR printing in the Printing Guide. Then, or if you have already installed the printer files on the computer you are using as a Windows print server, see your Windows documentation for information about sharing the printer. In addition, the printer files for every Windows version can be installed to the shared printer so that Windows clients can use the shared printer as a Point and Print printer, which enables clients to download the appropriate printer driver from the shared printer. NOTES: • When installing the printer driver to Windows NT 4.0 clients from the Windows NT 4.0 print server, please check the “Always spool RAW datatype” box on the Print Processor dialog box (displayed by clicking the [Print Processor...] button on the General tab of printer properties dialog box of the shared printer on the Windows NT 4.0 print server). • When installing the Windows 2000 PCL printer driver to the Windows 2000 server, you must clear the “Enable advanced printing features” check box on the Advanced tab of the printer properties dialog box. Network Administration Guide — Setting up Windows Print Server 57
  • 2. Setting up Network Server Setting up the Clients Each client of a Windows print server is already using a network protocol to communi- cate with the server. Each client can print to this equipment if the printer has been shared by a Windows print server. In that case the client does not have to use the same network protocol to connect to the Windows print server as the server uses to communi- cate with the equipment. To set up printing on client computers, connect to the print server and select the shared printer. Right-click the printer and select [Open]. When prompted, click [Yes] to have Windows set up the printer. After clients have selected the printer, they can choose it from the Print Setup, Page Setup, or Print dialog box of their application. Clients can change printing options for their own job, but printer properties are grayed and not available for changing. When a client prints a document, the job is transmitted to the Windows print server, and from there to this equipment. The job is listed in the Print Manager on the client computer, and the administrator can track it in the Print Manager on the Windows print server. 58 Network Administration Guide — Setting up Windows Print Server
  • 2. Setting up Network Server Setting up NetWare Print Server This equipment supports the following Novell printing services: • NetWare 4.x bindery emulation mode • NetWare 4.x NDS mode • NetWare 5.x and 6.x NDS mode (over IPX/SPX only) • NetWare 5.x and 6.x NDPS mode • NetWare 6.x iPrint mode This chapter provides an overview of how to set up this equipment as a Novell Network Printer, Print Server, or NDPS Printer Agent. For more detailed information, refer to your Novell documentation. Setting up the NetWare in Bindery Mode You can connect only one directory tree to this equipment. If you need to connect addi- tional NetWare 4.x servers, do so by using bindery emulation, which causes the 4.x server to behave like, and be accepted as, a NetWare 3.x server. NOTE: The file server selected must not be in the same tree as that selected in NDS Setup. In order to set up the NetWare 4.x server in bindery emulation mode for printing to this equipment, the network administrator must do the following: • Edit the network startup file to set the bindery context. P.59 "Editing the Network Startup File" • Configure the print queues, print server, and printer on the file server. P.59 "Setting up the NetWare File Server" Editing the Network Startup File The following procedures explain how to edit the bindery contexts in the network startup file. Editing the bindery context 1. On NetWare file server, enter “load install” and press the [Enter] key. 2. Select [NCF Files Options] from the menu. 3. Select [Edit AUTOEXEC.NCF] from the menu. 4. Search for the file to see if you have a statement similar to the following included: SET BINDERY CONTEXT=0U=ENG • If the statement above can be found in the file, the server has a bindery. If this is not found, enter the statement above and save the file. 5. Restart the NetWare file server. Setting up the NetWare File Server The following explains how to set up a NetWare 4.x file server with bindery emulation so that network users can print to this equipment from their computers, and this equipment can obtain print jobs from the NetWare server. Network Administration Guide — Setting up NetWare Print Server 59
  • 2. Setting up Network Server For NetWare 4.x in emulation, the NetWare print server and print queue for this equip- ment are created and configured from NetWare Print Console (PCONSOLE), a Net- Ware utility that is stored in NetWare’s PUBLIC directory. Setting up the bindery with PCONSOLE 1. Start PCONSOLE at the DOS prompt on the computer. 2. Select [Print Queue] from the Available Options menu and press the [Enter] key. • The Print Queues window appears. 3. Press the [Insert] key and enter the print queue name and press the [Enter] key. 4. Press the [Esc] key to close the Print Queues window. 5. Select [Print Server] from the Available Options menu and press the [Enter] key. 6. When the message is displayed, press the [Enter] key. • The Print Servers window appears. 7. Press the [Insert] key and enter a print server name and press the [Enter] key. • The print server name must be “MFP_[NIC Serial Number]”. You can find the Unit Serial Number of the equipment on the NIC Configuration list can be printed from the control panel. 8. Select a created print server name from the Print Servers window and press the [Enter] key. • The Print Server Information menu appears. 9. Select [Printers] from the Print Server Information menu and press the [Enter] key. • The Defined Printers window appears. 10. Press the [Insert] key and enter a printer name and press the [Enter] key. 11. Select a created printer name from the Defined Printers win- dow and press the [Enter] key. 12. Highlight the Printer Type field and press the [Enter] key. • The Printer Type menu appears. 13. Select “Other/Unknown” and press the [Enter] key. 14. Highlight the Print queue assigned field and press the [Enter] key. • The NetWare ServerPrint Queue window appears. 60 Network Administration Guide — Setting up NetWare Print Server
  • 2. Setting up Network Server 15. Press the [Insert] key and select the created queue from the Available Print Queues menu and press the [Enter] key. • Up to 10 queues can be selected. If you created several queues, repeat the operation to add all queues that are required. 16. When more than one queue is added, you must enter the pri- ority value. 17. Press the [Esc] key until the Save Changes menu appears. 18. Select “Yes” and press the [Enter] key. Setting up the NetWare in NDS Mode The following explains how to set up a NetWare file server with NDS so that network users can print to this equipment from their computers, and this equipment can obtain print jobs from the NetWare server. More detail is provided in your NetWare documenta- tion. Setting up the NDS with NetWare Administrator 1. In NetWare Administrator, select the container object to cre- ate the printer and click the [Object] menu and select [Cre- ate]. • The New Object dialog box appears. 2. In the Class of new object list, select “Print Queue” and click [OK]. • The Create Print Queue dialog box appears. 3. Select “Directory Service Queue” and enter the name of the print queue in the Print Queue name field. 4. Click the browse button at the next to the Print Queue Vol- ume field. • The Select Object dialog box appears. 5. Select the volume to create a print queue and click [OK]. 6. Click [Create]. • The print queue is created. 7. Click the [Object] menu and select [Create]. • The New Object dialog box appears. 8. In the Class of new object list, select “Printer” and click [OK]. • The Create Printer dialog box appears. 9. Enter the printer name, check the “Define additional proper- ties” option and click [Create]. 10. Display the Assignments window and click [Add]. • The Select Object dialog box appears. Network Administration Guide — Setting up NetWare Print Server 61
  • 2. Setting up Network Server 11. Select a created queue and click [OK]. 12. Display the Configuration window, select “Other/Unknown” at the Printer Type drop down box and click [OK]. • The printer is created. 13. Click the [Object] menu and select [Create]. • The New Object dialog box appears. 14. In the Class of new object list, select “Print Server” and click [OK]. • The Create Print Server dialog box appears. 15. Enter the print server name, check the “Define additional properties” option and click [Create]. • The print server name must be “MFP_[NIC Serial Number]”. You can find the Unit Serial Number of the equipment on the NIC Configuration list can be printed from the control panel. 16. Display the Assignments window and click [Add]. • The Select Object dialog box appears. 17. Select a created printer and click [OK]. 18. Click [OK] to close Assignments window for the print server. • The print server is created. Setting up the NetWare in NDPS Mode This equipment supports printing over NetWare 5.x and NetWare 6.x networks running either the TCP/IP protocols or the IPX protocol. For pure IP printing, this equipment takes advantage of features in NDPS (Novell Distributed Print Services). An administrator can use either Novell Printer Gateway or TOSHIBA NDPS Gateway to set up the NetWare server in NDPS mode. P.62 "Setting up NDPS Using Novell Printer Gateway" P.66 "Setting up NDPS Using TOSHIBA NDPS Gateway" NOTE: Setting up a NetWare environment correctly requires the presence and active coopera- tion of the Novell network administrator. You must have administrator privileges on the network to create new NDPS objects. Setting up NDPS Using Novell Printer Gateway NDPS is not like the earlier queue-based versions of NetWare printing. Instead, you use an NDPS Manager and a Printer Agent, which control the tasks previously handled by a print queue, print server, and spooler. You can also make the printer driver available for clients to download from Windows client computers. Before configuring the NetWare file server in NDPS mode, please confirm followings: • For NetWare 5.x, the Support Pack 5 and Novell Gateway version 2.1.6 or later with ndps3sp2c are installed. • For NetWare 6.x, the Support Pack 2 and Novell Gateway version 3.00 or later with ndps3sp2c are installed. 62 Network Administration Guide — Setting up NetWare Print Server
  • 2. Setting up Network Server • Make sure you have a valid IP address for this equipment and for any computers that will print to it. • In the equipment setup, enable TCP/IP and enter the IP address, Subnet mask, and Gateway address for this equipment. Setting up the NDPS with NetWare Administrator 1. In NetWare Administrator, select the container object to cre- ate the printer and click the [Object] menu and select [Cre- ate]. • The New Object dialog box appears. 2. Select “NDPS Broker” and click [OK]. • The Create NDPS Broker Object dialog box appears. SUPPLEMENT: If the NetWare file server has been installed as supporting the NDPS service, the NDPS Broker is created as default. In this case, you can use the default NDPS Broker. 3. Specify the “NDPS Broker Name” and “RMS Volume” options, and click [Create]. • The NDPS Broker is created. 4. Click the [Object] menu and select [Create]. • The New Object dialog box appears. 5. Select “NDPS Manager” and click [OK]. • The Create NDPS Manager Object dialog box appears. 6. Specify the “NDPS Manager Name”, “Resident Server”, and “Database Volume” option, and click [Create]. • The NDPS Manager is created. 7. Double-click the NDPS Broker object that you created. • The NDPS Broker dialog box appears. 8. Click [Resource Management (RMS)]. 9. Click [Add Resources...]. • The Manage Resources dialog box appears. 10. Select the applicable OS icon in the “Resource Types” list, and click [Add...]. • The Add Resources dialog box appears. 11. Click [Browse]. • The Select Printer Driver dialog box appears. 12. Insert the Client Utilities CD-ROM into the CD-ROM drive. • When inserting the Client Utilities CD-ROM, the installer may automatically start. Click [Cancel] to exit the installer and continue the operation. Network Administration Guide — Setting up NetWare Print Server 63
  • 2. Setting up Network Server 13. Locate the directory where the printer driver for your Win- dows version is located, select the INF file. • When you want to install the PCL6 printer driver for Windows 98/Me, locate "[CD-ROM drive]:Client9X_MEPCL6<language>". • When you want to install the PS3 printer driver for Windows 98/Me, locate "[CD-ROM drive]:Client9X_MEPS<language>". • When you want to install the PCL6 printer driver for Windows NT 4.0, locate "[CD-ROM drive]:ClientNTPCL6<language>". • When you want to install the PS3 printer driver for Windows NT 4.0, locate "[CD-ROM drive]:ClientNTPS<language>". • When you want to install the PCL6 printer driver for Windows 2000/XP, locate "[CD-ROM drive]:ClientW2K_XP_2003PCL6<language>". • When you want to install the PS3 printer driver for Windows 2000/XP, locate "[CD-ROM drive]:ClientW2K_XP_2003PS<language>". 14. Click [OK]. • Returns to the Add Resources dialog box. 15. Click [OK]. • Returns to the Manage Resources dialog box. 16. Repeat the procedure from Step 10 to Step 15 to add all printer drivers for the applicable OS. 17. Click [OK] to close the Manage Resources dialog box. • Returns to the NDPS Broker dialog box. 18. Click [OK] to close the NDPS Broker dialog box. 19. Click the [Object] menu and select [Create]. • The New Object dialog box appears. 20. Select “NDPS Printer” and click [OK]. • The Create NDPS Printer Object dialog box appears. 21. Specify the “NDPS Printer Name” option, select “Create a New Printer Agent”, and click [Create]. • The Create Printer Agent dialog box appears. NOTE: When setting up the NDPS in the iPrint mode, do not enter more than 7 characters for the “NDPS Printer Name” option. If you enter more than 7 characters for the “NDPS Printer Name” option, the default watermarks will not be registered when installing the printer drivers in Windows 98/Me. 22. Specify the “Printer Agent (PA) Name” and “NDPS Manager Name” option. Then select “Novell Printer Gateway” in the “Gateway Types” list and click [OK]. • The Warning dialog box appears. 23. Click [OK] to load the NDPS Manager to the server. • When it finishes initializing, the Information dialog box appears. 24. Click [OK]. • The Configure Novell PDS for Printer Agent dialog box appears. 64 Network Administration Guide — Setting up NetWare Print Server
  • 2. Setting up Network Server 25. Select “((NONE))” in the “Printer Type” list and select “Novell Port Handler” in the “Port Handler Type” list. Then click [OK]. • The Configure Port Handler for Printer Agent dialog box appears. 26. Continue the procedure according to which connection type to be used. P.65 "Configuring the LPR connection in the TCP/IP network" P.65 "Configuring the queue based connection in the IPX/SPX network" Configuring the LPR connection in the TCP/IP network 1. In the Configure Port Handler for Printer Agent dialog box, select “Novell LPR Printer Gateway (SNMP)” (or “Remote (LPR on IP)”) and click [Next]. 2. Enter the IP address of this equipment in the “Host Address” field, and enter “PORT_PASSTHROUGH” in the “Printer Name” field. Then click [Finish]. • It takes about 60 seconds to load the Printer Agent. After it finishes loading the Printer Agent, the Select Printer Drivers dialog box appears. 3. Select the printer drivers to be installed in the “Printer Driv- ers” list at each OS tab, and click [Continue]. • The Information dialog box appears. 4. Click [OK]. • It takes about 60 seconds to complete the creation of the NDPS Printer object. 5. Double-click the NDPS Printer object that you created. • The NDPS Printer dialog box appears. 6. Click [NDPS Remote Printer Management]. 7. Check the “Install to workstation in this container” and click [Update]. 8. Click [OK] to close the NDPS Printer dialog box. Configuring the queue based connection in the IPX/SPX network 1. In the Configure Port Handler for Printer Agent dialog box, select “Forward Jobs to a Queue” and click [Next]. 2. Enter the NDS queue name in the “Queue Name” field and the user name in the “Queue User Name” field. Then click [Finish]. • The Select Printer Drivers dialog box appears. Network Administration Guide — Setting up NetWare Print Server 65
  • 2. Setting up Network Server 3. Select the printer drivers to be installed in the “Printer Driv- ers” list at each OS tab, and click [Continue]. • The Information dialog box appears. 4. Click [OK]. • It takes about 60 seconds to complete the creation of the NDPS Printer object. 5. Double-click the NDPS Printer object that you created. • The NDPS Printer dialog box appears. 6. Click [NDPS Remote Printer Management]. 7. Check the “Install to workstation in this container” and click [Update]. 8. Click [OK] to close the NDPS Printer dialog box. Setting up NDPS Using TOSHIBA NDPS Gateway The TOSHIBA NDPS Gateway mechanism employs several components, notably the NDPS Manager, NDPS Broker, and NDPS Printer Agent. The following figure illustrates the communication flow between these objects. NetWare File Server NDPS Broker 1 Printer Agent 6 5 NDPS Manager 3 4 1 2 Administrator End User 1. The NetWare printer can be discovered in two ways: • The printer is automatically discovered by the TOSHIBA NDPS Gateway. You add it manually to the NDPS Manager, which resides on the same Net- Ware file server as the TOSHIBA NDPS Gateway. 2. When an end-user attempts to add a NDPS printer, the client queries the NDPS Brokers to identify all available NDPS printers. 3. The NDPS Broker responds with a list of NDPS Printer Agents. The user selects a Printer Agent and the TOSHIBA NDPS Gateway downloads the appropriate driver to the user’s desktop. 66 Network Administration Guide — Setting up NetWare Print Server
  • 2. Setting up Network Server 4. When the client workstation is ready to print, it sends the print job to the Printer Agent, which is a virtual printer image created in the NDPS network. 5. The NDPS Manager then passes the print jobs to the TOSHIBA NDPS Gateway. 6. The TOSHIBA NDPS Gateway issues the printing commands to the printer. — Installing the TOSHIBA NDPS Gateway Considerations and Limitations • The TOSHIBA NDPS Gateway can be installed in servers running NetWare 5.x with service pack 3A (3.0.1) or higher or NetWare 6.x. A self-extracting executable file contains both the TOSHIBA NDPS Gateway and a NetWare Admin Snap-in compo- nent that are necessary to support NDPS printing on the equipment. • The NDPS Manager can drive several Gateways simultaneously. The TOSHIBA NDPS Gateway does not interfere with other manufacturer’s Gateways. • The TOSHIBA NDPS Gateway supports multiple printers; one printer can also be split between several Gateways to balance the work load. • Both NDPS and non-NDPS users can share the same printer. • The TOSHIBA NDPS Gateway supports network configurations that are based on both a server and the Windows operating system. Prerequisites Install NDPS in the NetWare servers. NDPS comes with NetWare 5, but it is not installed automatically. The NDPS install program extends the NDS schema for three NDS objects: • NDPS Manager • NDPS Broker • NDPS Printer Agent To load the TOSHIBA NDPS gateway on NW4, besides loading CLIBAUX.NLM, you need to have the Novell new localization conversion tables installed in SYS:SYSTEM. You can find these files from latest Support pack 8a for NetWare 4.11 or 4.2. After you extract the support pack compressed file, you must copy the UNI*.NLM files and LOCNLM32.NLM to SYS:SYSTEM directory on the server. Installing the TOSHIBA NDPS Gateway 1. Insert the Client Utilities CD-ROM into the CD-ROM drive on the administrative workstation. 2. Copy “tndps.exe”, the self extracting executable file from the CD-ROM to the workstation. Double-click the file to launch the InstallShield setup program. 3. Follow the Setup Wizard’s prompt to supply the server vol- ume or Browse to select a mapped drive. Network Administration Guide — Setting up NetWare Print Server 67
  • 2. Setting up Network Server 4. Click [Next] to proceed with installation. When the NDPS Gateway and NetWare snap-in components have been installed, you can configure the equipment as an NDPS object. — Setting up the equipment as an NDPS Object Considerations and Limitations This equipment should be automatically discovered by the TOSHIBA NDPS Gateway. If not, manually create a new NDPS Printer Agent. ( P.69 "Create a Printer Agent") Prerequisites 1. Load “NWADMN32.EXE” on the administrator workstation to launch the NetWare administration program. 2. Determine the Tree or Context under which to install the NDPS printer agent. 3. Verify that both a NDPS Manager and Broker object exist at this level. If not, create them. 4. Add drivers to the NDPS Broker. They can then be selected from the drivers list and associated with the Printer Agent. Add Drivers to the NDPS Broker 1. Launch NWAdmin. 2. Double-click the Broker icon. 3. Click [Resource Management (RMS)]. 4. Click [Add Resources]. 5. Select the applicable system: the Windows 98/Me/2000, Win- dows NT or Windows XP operating system. Click [Add]. 6. Click [Browse] to locate the driver's .inf file on either the dis- tribution CD-ROM or a shared network location. 7. Click [OK]. Now, when you create a Printer Agent, you can associate the drivers by selecting them from the list of drivers managed by the broker. 68 Network Administration Guide — Setting up NetWare Print Server
  • 2. Setting up Network Server Create a Printer Agent 1. Right-click anywhere within the Parent Level (Tree or Context under which the NDPS Printer Agent is to be installed) and then choose [Create]. • The New Object dialog box appears. 2. From the “Class of New Object” list box, select “NDPS Printer” and click [OK]. • The Create NDPS Printer dialog box appears. 3. Enter the NDPS Printer Name, then click [Create]. • The Create Printer Agent dialog box appears. 4. Enter the NDPS Manager name or click [Browse] to locate it. 5. Select “TOSHIBA NDPS Gateway Configuration” in the “Gateway types” list, then click [OK]. • The Gateway Configuration dialog box appears. 6. Select the NDPS Gateway Printing Mechanism and click [Next]. The configuration dialog that appears depends on the printing mechanism you choose. A description of the configuration settings for each option follows. When you finish configuring the Printer Agent, proceed to "Select Drivers" on page 70. P.69 "LPR on IP" P.69 "Queue-Based (NDS Printer Agent)" LPR on IP If you select the LPR Gateway configuration option, the Remote-LPR Printer Configura- tion dialog box opens: 1. Enter the IP Address of the equipment and then click [Fin- ish]. 2. To confirm your choice, click [Yes]. When the update is complete, you can proceed to "Select Drivers" on page 70. Queue-Based (NDS Printer Agent) If you select the Queue-based (NDS Printer Agent) option, the Configure Printer Agent dialog box opens: 1. Either type in the Advertising Print Server name, or click [Search] to automatically locate print server information and choose a device name from the drop-down list. Once a server is selected, the remaining fields are populated with the associated data. Network Administration Guide — Setting up NetWare Print Server 69
  • 2. Setting up Network Server 2. Check the “Manual Configuration” checkbox to edit the default data or if the device is not automatically located. IPX Address — Enter the 8 digit IPX Network Address (NET) of the Novell network in the first field, and enter the MAC Address of the device in the second field. Print Server Name — Enter the Novell Network Print Server Name of the device. Password — Enter the password for the Novell Network Print Server if required. Printer Name — Enter the “<Novell Network Print Server Name of the device>_PTR”. NDS Volume for the Print Queue — Enter the “<Novell Server Name>_<Volume>.<Context>” of the object. 3. Click [Finish]. 4. To confirm your choice, click [Yes]. When the update is complete, proceed to "Select Drivers" on page 70. Select Drivers After you create a Printer Agent, configure the options. When the update completes, the Select Printer Drivers dialog box opens: 1. Select the appropriate operating system tab. 2. Select the printer drivers to be automatically downloaded to users’ workstations when they select the new Printer Agent. 3. Select all desired drivers and then click [Continue]. A message box opens, listing the selected drivers: 4. Click [OK] if the selections are correct or click [Cancel] to return to the Select Printer Drivers dialog and modify your selections. NDPS Printer Agent setup is complete. The new Printer Agent now appears in the list of NDPS objects. — Removing NDPS Components 1. Use the NWADMIN utility to delete all TOSHIBA NDPS printer and print agents you created. 70 Network Administration Guide — Setting up NetWare Print Server
  • 2. Setting up Network Server 2. Delete the following files using either Windows Explorer or MS-DOS operating system commands. Check that the files are not in use before deleting them. SYS:SYSTEMTAGATE.NLM SYS:SYSTEMTAPAP.NLM SYS:SYSTEMTACON.NLM SYS:SYSTEMTALIB.NLM SYS:SYSTEMTACFG.PD0 SYS:SYSTEMNLS4TAGATE.MSG SYS:SYSTEMNLS4TACON.MSG SYS:SYSTEMNLS4TALIB.MSG SYS:SYSTEMNLS4TACFG.MSG SYS:SYSTEMNLS4TAPAP.MSG SYS:SYSTEMNLS4TACFG.HLP SYS:SYSTEMNLS4TACON.HLP SYS:SYSTEMNLS4TALIB.HLP SYS:PUBLICWIN32TASNAPIN.PC2 SYS:PUBLICWIN32TACFG.PD2 SYS:PUBLICWIN32TOSHIBA.INI SYS:PUBLICWIN32TASNMP.DLL SYS:PUBLICWIN32NLSENGLISHTARES.DLL SYS:PUBLICWIN32NLSENGLISHTACFGRES.DLL SYS:PUBLICWIN32NLSENGLISHSC2_MSG.DLL SYS:PUBLICWIN32NLSENGLISHHLP25632.DLL SYS:PUBLICWIN32NLSENGLISHROBOEX32.DLL SYS:PUBLICWIN32NLSENGLISHSC3_MSG.DLL Setting up the NetWare in iPrint Mode This equipment also supports the Novell iPrint. Using the iPrint system, you can set up the printer that can be accessed using URL from client computers. The iPrint system is based on the NDPS architecture so that you must have NDPS installed and configured in the NetWare server. Before configuring the NetWare file server in NDPS mode, please confirm followings: • The NDPS Broker, NDPS Manager, and NDPS Printer must be created. P.63 "Setting up the NDPS with NetWare Administrator" • The Novell iManager must be installed. For more information to install the Novell iManager, please see the documentation for the Novell iManager that is provided by Novell, Inc. In order to set up the iPrint system, the network administrator must do the following: 1. Installing iPrint P.71 "Installing iPrint" 2. Enabling the DNS on the Printer Services Manager P.72 "Enabling DNS on the Printer Services Manager" 3. Enabling iPrint service P.72 "Enabling iPrint Service" Installing iPrint 1. Click [Novell] in the GUI screen of NetWare and select [Install]. Network Administration Guide — Setting up NetWare Print Server 71
  • 2. Setting up Network Server 2. Click [Add]. SUPPLEMENT: If the iPrint/NDPS is displayed in the list, iPrint has already been installed during the installation of NetWare. In that case, you do not have to operate the installation for iPrint. 3. Insert the NetWare Operating System CD-ROM into your CD- ROM drive. 4. Select the “PRODUCT.Nl” file that is located in the root of the CD-ROM, and click [OK]. 5. Follow the prompts to install iPrint/NDPS. Enabling DNS on the Printer Services Manager Before enabling DNS for the Printer Services Manager, you should add the DNS name for the Printer Services Manager to the DNS server. After you add the DNS to the DNS server, follow the steps below to enable the DNS on the Printer Services Manager. 1. At the server console, enter the following syntax. NDPSM <NDPS Manager Name> /dnsname=<NDPS Manager DNS Name> Enabling iPrint Service After enabling DNS on the Printer Services Manager, enable the iPrint Service using the iManager. NOTES: • To do this, iManager must be installed on your NetWare server. For information about installing iManager, see the documentation for iManager that is provided by Novell, Inc. • You must use a supported browser to access iManager. The supported browsers vary depending on the version of iManager that you installed. For iManager 1.5.2 - Microsoft Internet Explorer 5.5 or later (Recommended) - Netscape 6.2 or later For iManager 2.0.x - Microsoft Internet Explorer 6 SP1 or later (Recommended) - Netscape 7.1 or later - Mozilla 1.4 or later 1. Enter the URL “https://<IP address>:2200” in the address bar of your browser, and click the iManager link for the NetWare server under eDirectory iManager. 2. Enter the user name and password to log in to iManager. 3. Click [iPrint Management] in the Contents Panel and click [Manage Printer]. 4. Select the printer that you created for the equipment. 72 Network Administration Guide — Setting up NetWare Print Server
  • 2. Setting up Network Server 5. Click [Client Support] and click [IPP Support]. 6. Check the “Enable IPP Access” check box. 7. If you want to secure printing, check the “Require Security” check box. • When the “Require Security” option is enabled, users must be authenticated to eDirectory using the user name and password. 8. Click [Apply] and [OK] to save settings. • The IPPSRVR.NLM is automatically loaded. Network Administration Guide — Setting up NetWare Print Server 73
  • 2. Setting up Network Server Setting up DNS and Mail Servers This section describes how to set up the DNS server and Mail server for the Internet connection. The figure illustrates a general network environment for Internet connection from a local area network. Internet Global IP Address Router 192.168.0.1 192.168.0.2 192.168.0.3 192.168.0.3 192.168.0.4 Router 192.168.1.1 DNS Server Email Server Proxy Server 192.168.1.2 192.168.1.3 192.168.1.4 Client Client LAN As shown in the figure above, a local area network usually consists of several seg- ments: one connects to the router directly (and is assigned a Global IP address) and others are for client computers. To enable Internet access from the local area network, the router must be assigned a Global IP Address. In the above figure, the Private IP addresses have been assigned to all devices in the local area network, and the router maps between the Private IP addresses and Global IP Addresses using the NAT, Network Address Translation. This gives clients and servers access to the Internet through the router. Regarding the security, it is preferred to place this equipment in a different segment from the router that connects to the Internet. Also, in order to enable Internet communication from the device in the local area net- work, the Domain Name Service is used. In the Internet, the DNS server specifies the domain name related to the global IP address of the servers. To recognize the domain names in the Internet, the domain names must be registered in both the DNS server in the Internet, which is managed by the public DNS organization, and the DNS server in the local area network where the remote devices are actually located. To configure the DNS server in your local area network, create following records in the DNS server: • DNS zone name (i.e. “ifax.com”) • Host name of the DNS server (i.e. “nshost”) 74 Network Administration Guide — Setting up DNS and Mail Servers
  • 2. Setting up Network Server • NS record to specify the DNS server in your zone (i.e. “nshost.ifax.com”) To send the Internet Fax and Email documents from this equipment, and receiving the Internet Faxes from the Internet, you must configure the DNS server and mail servers properly. Tips for configuring the DNS server and mail servers for this equipment features are described in the following sections: P.75 "Tips of Setting up the DNS and Mail Servers for Email" P.76 "Tips of Setting up the DNS and Mail Servers for Internet Fax" P.76 "Tips of Setting up the DNS and Mail Servers for Offramp Gateway" NOTES: • When using DDNS and the IP address is assigned using DHCP, enable “006 DNS Servers” and “015 DNS Domain Name” in the DHCP Server’s Scope Options or Server Options. • When using DDNS, make sure the “Allow dynamic updates?” option is set to “Yes” (for Windows 2000 Server) or “Nonsecure and Secure” (for Windows Server 2003) for the Forward Lookup Zones and Reversed Lookup Zones. If setting of Windows Server 2003 is “Secure” mode or “None” for this DDNS function, you need to add the equipment’s host name manually in the Forward and Reversed Lookup Zone. Tips of Setting up the DNS and Mail Servers for Email The Email transmission from this equipment works same as sending an Email message from a client computer. To do this, you configure the DNS servers and mail servers. Because the Email is one way transmission forwarding to the Internet, only the SMTP server is required for the transmission. To enable sending a Scan to Email document to the Internet, the DNS server should be configured to enable accessing the Internet using the DNS service. Network Administration Guide — Setting up DNS and Mail Servers 75
  • 2. Setting up Network Server Tips of Setting up the DNS and Mail Servers for Internet Fax The Internet Fax transmission enables sending an Internet Fax and receiving an Inter- net Fax from other Internet Fax devices. Because the Internet Fax transmission is same as the Email transmission, you are ready to use this feature if you have already configured the Email system in your net- work. In order to configure the Email system, you must have the DNS, SMTP, and POP3 serv- ers. In the DNS server, you must additionally create the MX record of the server that the SMTP server is activated (i.e. “mxhost.ifax.com”), and the host name of the server to add the host name of the SMTP server (i.e. “mxhost”). This enables to receive all Emails that are sent to “@ifax.com” to the SMTP server and stored in the mailboxes. Then this equipment requests to the POP3 server to retrieve new Internet Faxes from the mailbox. Tips of Setting up the DNS and Mail Servers for Offramp Gateway When you enable the Offramp Gateway transmission, this equipment must be config- ured to receive Emails in the SMTP transmission. However this equipment does not have full SMTP server functionality so it cannot retrieve Emails from the Internet by itself. For this equipment to receive Emails in SMTP transmission from the Internet, the Emails must be retrieved by the another SMTP server first and then routed to this equipment. In order to enable the transmission, you must additionally create the MX record of the server that the SMTP server is activated (i.e. “mxhost.ifax.com”), and the host name of the server to add the host name of the SMTP server (i.e. “mxhost”). In addition, create the host name of this equipment (i.e. “mfp00c67861”). Then, you must configure the SMTP server to route Emails, whose domain name is “mfp00c67861.ifax.com,” to this equipment so that this equipment can receive Emails using the SMTP protocol. 76 Network Administration Guide — Setting up DNS and Mail Servers
  • 2. Setting up Network Server Setting up LDAP Authentication Service When you want to enable the LDAP Authentication, you have to configure the network as described below: • Configure DNS Forward and Reverse Lookup Zones. • When the LDAP directory service is setup in the Windows server, It is necessary to configure Kerberos. • Synchronize the time of the equipment and the LDAP server. • Configure LDAP, DNS, and DDNS Sessions on the equipment. • Configure Directory Service on the equipment. This section describes how to set up the LDAP service for a Windows based domain controller environment. When LDAP Authentication fails When the LDAP Authentication fails, please check the followings: • When using the Window 2000 Server or Windows Server 2003 for LDAP, make sure to configure the LDAP Authentication for the Kerberos. The LDAP Authentication for the Simple BIND environment does not work for Windows Directory Service. • When using the Windows server for LDAP with the Kerberos, do not enable SSL. This equipment cannot connect to the LDAP server that has both Kerberos and SSL enabled. • Make sure that the date and time of the equipment and the LDAP server is synchro- nized. • Make sure that the Forward and Reverse Lookup Zones are correctly set. • Make sure that the Kerberos Principal Name is correctly set. • Make sure that the LDAP Service in TopAccess is correctly set. • Make sure that the option of DHCP server “015 Domain Name Server” is set cor- reclty. Configuring DNS Forward and Reverse Lookup Zones For the LDAP Authentication environments: 1. Make sure Active Directory is installed in Windows 2000 Server or Windows Server 2003. 2. Enter the host name, domain name, and IP address of the Active Directory Server and this equipment in the Forward Lookup Zones of the DNS Client. Network Administration Guide — Setting up LDAP Authentication Service 77
  • 2. Setting up Network Server - The server settings in the example above have the following setup: IP Address: 172.16.16.138 Host Name: w2000s-en1 Domain Name: domino6.ldmj6.local - The MFP settings in the example above have the following setup: IP Address: 172.16.16.177 Host Name: MFP-00000176 Domain Name: domino6.ldmj6.local 3. Enter the IP address and domain name of the equipment in the Reverse Lookup Zones of the DNS Client. 4. It is necessary to enter “user name”+@+”domain name” into the User field in the Active Directory as registration of the Kerberos Principal Name. - Run the Active Directory Users and Computers and click the [View] icon and select [Advanced Features]. 78 Network Administration Guide — Setting up LDAP Authentication Service
  • 2. Setting up Network Server - Right-click a user that you want to enable the Kerberos authentication, and select [Name Mappings...]. The [Name Mappings...] command does not displayed if you do not select [Advanced Features] in the [View] icon. - Enter “user name”+@+”domain name” in the field. For “user name”, enter the full name of the selected user. 5. When the IP address is assigned using DHCP, enable “006 DNS Servers” and “015 DNS Domain Name” in the DHCP Server’s Scope Options or Server Options. Network Administration Guide — Setting up LDAP Authentication Service 79
  • 2. Setting up Network Server 6. Make sure that the Dynamic update is enabled from DDNS for the Forward Lookup Zones. - Right-click the domain in the Forward Lookup Zones and select [Properties]. - Make sure the “Allow dynamic updates?” option is set to “Yes” (for Windows 2000 Server) or “Nonsecure and Secure” (for Windows Server 2003). NOTE: If setting of Windows Server 2003 is “Secure” mode or “None” for this DDNS function, you need to add the equipment’s host name manually in the Forward Lookup Zone. 7. Make sure that the Dynamic update from DDNS for the Reverse Lookup Zones. 80 Network Administration Guide — Setting up LDAP Authentication Service
  • 2. Setting up Network Server - Right-click the domain in the Forward Lookup Zones and select [Properties]. - Make sure the “Allow dynamic updates?” option is set to “Yes” (for Windows 2000 Server) or “Nonsecure and Secure” (for Windows Server 2003). NOTE: If setting of Windows Server 2003 is “Secure” mode or “None” for this DDNS function, you need to add the equipment’s host name manually in the Reversed Lookup Zone. Configuring the Equipment Using TopAccess From TopAccess, you must configure the Date & Time, LDAP Session, DNS Session, DDNS Session and others. 1. Set the same time and date as the LDAP Server in the [Administration] -> [Setup] -> [General] page. 2. Set the LDAP Session, DNS Session, and DDNS Session in the [Administration] -> [Setup] -> [Network] page. [LDAP Session] Set to Enable. Network Administration Guide — Setting up LDAP Authentication Service 81
  • 2. Setting up Network Server [DNS Session] Set to Enable and specify the DNS server address. [DDNS Session] Specify the host name and domain name. 3. Configure the following settings as required. - The directory service needs to be registered in the [Administration] -> [Mainte- nance] -> [Directory Services]. - When you configure the User Authentication for Scan to Email to obtain the From Address from the directory service, the correct LDAP attribute for “user name” must be specified. For example, the attribute of “user name” is typically “cn” for Windows 2000 Server and Windows Server 2003, and it is typically “uid” for the Novell Directory Service. 82 Network Administration Guide — Setting up LDAP Authentication Service
  • 2. Setting up Network Server Setting up Role Based Access Control When you enable the Role Based Access Control for the User Management Setting, you must configure the Role Based Access Control in the LDAP server. When you enable the Role Based Access Control, you can restrict the operations for each registered user using LDAP server. To manage the Role Based Access Control, add the following schema setting in each user information registered in the LDAP server. OID 1.3.6.1.4.1.1129.2.100.1.1 Attribute Name eBMUserRole Attribute Type Unicode string Max 256 Value C: Copy Em: Email Fl: Save as file P: Print B: Store to e-Filing Fx: Fax iF: Internet Fax FC: Address Book registration Template registration User settings (can be set from the [USER] button in the [USER FUNCTION] button *: All above functions Also you can use the following prefixes: +: Prefix for permitting -: Prefix for prohibiting Example: eBMUserRole = “+C+Em+Fl+Fx+iF” Copy, Email, Save as file, Fax, and Internet Fax are allowed for the user. eBMUserRole = “-Em-Fx” Others than Email and Fax are allowed for the user. eBMUserRole = “ “ All functions except the administrative functions are allowed for the user. eBMUserRole = “*” All functions except the administrative functions are allowed for the user. (Same as eBMUserRole = “ “) NOTES: • “+” and “-” cannot be entered in the same user. • “*” must be entered into a head. Configuring Role Based Access Control for Windows Server 2003 This section describes how to set up the Role Access Based Control for a Windows Server 2003 as an exmaple. To configure the schema for Role Based Access Control, you must create a schema first. P.84 "Creating the schema for Role Based Access Control" Network Administration Guide — Setting up Role Based Access Control 83
  • 2. Setting up Network Server Then configure the attribute value for each user. P.86 "Configuring attribute value for each user" Creating the schema for Role Based Access Control NOTE: Before adding the schema for Role Based Access Control for Windows Server 2003, you must install the Administration Tools Pack. The installation method varies depend- ing on whether the Service Pack is installed or not. - When the Service Pack 1 is not installed: Right-click the “adminpak.msi” file in the “i386” folder in the Windows Server 2003 CD-ROM and select [Install]. - When the Service Pack 1 is installed: Right-click the “adminpak.msi” file in the “WINDOWSsystem32” folder in the local disk and select [Install]. 1. Click the [Start] menu and select [Run...]. • The Run dialog box appears. 2. Enter “mmc /a” and click [OK]. • The Console1 window appears. 3. Click the [File] menu and select [Add/Remove Snap-in...]. • The Add/Remove Snap-in dialog box appears. 4. Click [Add] in the [Standalone] tab. • The Add Standalone Snap-in dialog box appears. 5. Select “Active Directory Schema” and click [Add]. Then click [Close]. • It returns to the Add/Remove Snap-in dialog box. 6. Confirm that “Active Directory Schema” is added in the list and click [OK]. • It returns to the Console1 window. 7. Right-click “Active Directory Schema” in the left pane of the Console1 window and select [Change Domain Controller...]. • The Change Domain Controller dialog box appears. 8. Confirm that “Current DC” displays the correct domain con- troller name and click [OK]. • It returns to the Console1 window. NOTE: If “Current DC” does not display the correct domain controller name, select “Specify Name” and enter the correct domain controller name. Then click [OK]. 9. Right-click “Active Directory Schema” in the left pane of the Console1 window and select [Operations Master...]. • The Change Schema Master dialog box appears. 84 Network Administration Guide — Setting up Role Based Access Control
  • 2. Setting up Network Server 10. Confirm that “Current schema master (online)” displays the correct schema master name and click [Close]. • It returns to the Console1 window. NOTE: If “Current schema master (online)” does not display the correct schema master name, click [Change] to specify the correct schema master name. Then click [Close]. 11. Browse “Active Directory Schema” in the left pane of the Console1 window. Then right-click the “Attributes” folder and select [Create Attribute...]. • The Schema Object Creation dialog box appears. 12. Click [Continue]. • The Create New Attribute dialog box appears. 13. Enter each item as described below and click [OK]. Common Name: eBMUserRole LDAP Display Name: eBMUserRole Unique X500 Object ID: 1.3.6.1.4.1.1129.2.100.1.1 Description: <Any Strings> (Optional) Syntax: Unicode String Minimum: 1 Maximum: 256 NOTE: When you create a new attribute with wrong settings, the settings cannot be modified. In that case, delete the wrong attribute that you create and create an attribute again. 14. Select the “Classes” folder in the left pane in the Console1 window. Then right-click “person” in the right pane and select [Properties]. • The person Properties dialog box appears. 15. Display the [Attribute] tab and click [Add]. • The Select Schema Object dialog box appears. 16. Select “eBMUserRole” and click [OK]. • It returns to the person Properties dialog box. 17. Click [OK] to close the person Propeties dialog box. • It returns to the Console1 window. 18. Select the “Classes” folder in the left pane in the Console1 window. Then right-click “group” in the right pane and select [Properties]. • The group Properties dialog box appears. 19. Display the [Attribute] tab and click [Add]. • The Select Schema Object dialog box appears. 20. Select “eBMUserRole” and click [OK]. • It returns to the group Properties dialog box. 21. Click [OK] to close the group Propeties dialog box. • It returns to the Console1 window. Network Administration Guide — Setting up Role Based Access Control 85
  • 2. Setting up Network Server 22. Click the [File] menu and select [Save As...] to save the set- tings. Then restart the server. • The added schema becomes effective after restarting the server. Configuring attribute value for each user NOTE: Before configuring the attribute value for each user, you must install the Windows Sup- port Tools. To install the Windows Support Tools, right-click the “suptools.msi” file in the “supporttools” folder in the Windows Server 2003 CD-ROM and select [Install]. 1. Click the [Start] menu and select [Run]. • The Run dialog box appears. 2. Enter “ldp” and click [OK]. • The Ldp window appears. 3. Click the [Connection] menu and select [Connect...]. • The Connect dialog box appears. 4. Enter the IP address of the Active Directory Server in the “Server” field, and click [OK]. • It returns to the Ldp window. 5. Click the [Connection] menu and select [Bind...]. • The Bind dialog box appears. 6. Enter the administrator name, password, and domain name to login the Active Directory Server. Then click [OK]. • It returns to the Ldp window. 7. Click the [View] menu and select [Tree]. • The Tree View dialog box appears. 8. Enter the base domain name in the “BaseDN” field and click [OK]. • It returns to the Ldp window. SUPPLEMENT: In the BaseDN field, you must enter the base domain name in the Base DN format. For example, to specify “ldap.ifax.com”, enter “dc=ldap,dc=ifax,dc=com”. 9. Browse “CN=Users,DC=...” in the left pane. Then right-click the user object that you want to set the attribute value and select [Modify]. • The Modify dialog box appears. 86 Network Administration Guide — Setting up Role Based Access Control
  • 2. Setting up Network Server 10. Enter “eBMUserRole” in the “Attribute” field, and enter the values in the “Values” filed. Then click [Enter]. • When you add the eBMUserRole attribute as a new attribute, select “Add” in the “Operation” option. • When you modify the eBMUserRole attribute that you set before, select “Replace” in the “Operation” option. SUPPLEMENT: For detailed information about values, please see the descriptino on page 83. 11. Click [Run] and click [Close] to save the settings. Network Administration Guide — Setting up Role Based Access Control 87
  • 2. Setting up Network Server 88 Network Administration Guide — Setting up Role Based Access Control
  • 3. Troubleshooting TROUBLESHOOTING 3. This section describes the troubleshooting for this equipment. • Troubleshooting Overview .............................................................................................................90 • Troubleshooting Hardware Errors.................................................................................................99 • Troubleshooting Network Errors .................................................................................................105 Network Administration Guide 89
  • 3. Troubleshooting Troubleshooting Overview This chapter is the place to start if you are experiencing difficulties installing or using this equipment. Because the system integrates hardware, network, and software com- ponents, errors occur. And variations between network configurations and user setup further complicate the troubleshooting process. The purpose of this chapter is to help you locate the origin of an error if it is not immedi- ately apparent, and then direct you to subsequent chapters for instructions on resolving the issue. Checklists provided in this chapter help you identify the subsystem most likely to be responsible for the error condition. NOTE: Troubleshooting client software and output errors are not described in this manual, the following manuals can assist you in those efforts: - Output Errors: Printing Guide - TopAccessDocMon Error Condition and Messages: Printing Guide - Printer Driver Installation Error Messages: Printing Guide - Printer Driver General Errors: Printing Guide - TopAccess Error Condition: TopAccess Guide - TWAIN Driver and File Downloader Error: e-Filing Guide - N/W-Fax Driver Error: Network Fax Guide - Address Book Viewer Error: Network Fax Guide Network Connectivity Problems Problem Description The many variables within a network environment make installing an integrated device challenging. The easiest environment in which to install the controller is over TCP/IP using a DHCP server to dynamically assign and resolve IP addresses between devices. Using default configuration settings also assures an easier implementation. However, you may be required to customize the settings to accommodate your particular environ- ment. Some common network configuration options are shown below, along with the steps required to configure this equipment. If you perform all the steps in the applicable checklist and still cannot print satisfactorily to this equipment, contact your authorized dealer for further assistance. NOTE: You can change network protocol settings using the Touch Panel Display or TopAccess (Administration page). 90 Network Administration Guide — Troubleshooting Overview
  • 3. Troubleshooting SMB/Point&Print Printing in a Windows Operating System Environment: No Check... Yes No For Instruction, Go To... 1 Are the IP Address proper- Next Step Setup the IP address correctly. ties correctly set? 2 Is the Microsoft Computer Setup the device name correctly. Name (Device Name) Next Step unique? 3 Is the Workgroup name Next Step Setup the workgroup correctly. valid and correctly entered? 4 Is the WINS server address Setup the WINS server address correctly set? Next Step correctly, or enter “0.0.0.0” for the WINS server address to disable the WINS service. 5 If the client computers are Setup the WINS server and located in different seg- Next Step enable it on this equipment to ments, is the WINS service allow users access from different correctly provided? segment. 6 Can you see this equipment Refer to following section to trou- in Windows Network Neigh- Next Step bleshoot the condition. borhood? P.105 "Cannot See This Equipment" 7 Were the proper printer driv- Next Step See the Printing Guide to install ers installed? proper printer drivers. 8 Is the driver’s port name Next Step See the Printing Guide to config- valid? ure proper port. 9 Can you print to this equip- Refer to following section to trou- ment? bleshoot the condition. End P.106 "Cannot Print To This Equipment" Network Administration Guide — Troubleshooting Overview 91
  • 3. Troubleshooting Raw TCP or LPR Printing in a Windows Operating System Environment: No Check... Yes No For Instruction, Go To... 5 Are the IP Address proper- Next Step Setup the IP address correctly. ties correctly set? 6 Is the Raw TCP Printing Next Step Setup the Raw TCP print service correctly set? correctly. 7 Is the LPR/LPD Printing cor- Next Step Setup the LPD print service cor- rectly set? rectly. 8 Were the proper printer driv- Next Step See the Printing Guide to install ers installed? proper printer drivers. 9 Is the Raw TCP or LPR port See the Printing Guide to config- configured with correct IP Next Step ure the proper port. address? 10 Can you print to this equip- Refer to following section to trou- ment? bleshoot the condition. End P.106 "Cannot Print To This Equipment" IPP Printing in a Windows Operating System Environment: No Check... Yes No For Instruction, Go To... 1 Are the IP Address proper- Next Step Setup the IP address correctly. ties correctly set? 2 Is the HTTP Server on this Next Step Enable the HTTP server in the equipment enabled? HTTP Network Service. 3 Is the IPP Printing correctly Next Step Setup the IPP print service cor- set? rectly. 4 Were the proper printer driv- Next Step See the Printing Guide to install ers installed? proper printer drivers. 5 Is the IPP port configured Next Step See the Printing Guide to config- with correct URL? ure proper port. 6 Can you print to this equip- Refer to following section to trou- ment? bleshoot the condition. End P.106 "Cannot Print To This Equipment" 92 Network Administration Guide — Troubleshooting Overview
  • 3. Troubleshooting Novell Printing in a NetWare Environment: No Check... Yes No For Instruction, Go To... 1 Are the IPX/SPX protocol Setup the IPX/SPX correctly. enabled? Is the correct Next Step frame type selected? 2 If applicable, did you suc- Setup the NetWare server prop- Next Step cessfully set up queue- erly. based printing? 3 Did you configure this Setup the NetWare network set- Next Step equipment for NetWare con- tings correctly. nection? 4 Did you configure this Setup the Novell print service cor- equipment for Novell print Next Step rectly. service? 5 Were the proper printer driv- Next Step See the Printing Guide to install ers installed? proper printer drivers. 6 Is the IPP port configured Next Step See the Printing Guide to config- with correct URL? ure the proper port. 7 Can you see this equipment Check that the SMB protocol is in Windows Network Neigh- Next Step enabled in client computers. borhood? 8 Can you print to this equip- Refer to following section to trou- ment? bleshoot the condition. End P.106 "Cannot Print To This Equipment" Macintosh Environment: No Check... Yes No For Instruction, Go To... 1 Is AppleTalk enabled on this Next Step Enable the AppleTalk. equipment? 2 Are the IP Address proper- Next Step Setup the IP address correctly. ties correctly set? 3 Is this equipment available Make sure the AppleTalk zone is in the Chooser when you Next Step supported by the Macintosh cli- click the LaserWriter 8 ent. printer icon? 4 Can you access any other Refer to your Macintosh network- Next Step network device from the ing documentation or contact Macintosh computer? Macintosh technical support. 5 Can another Macintosh Refer to your Macintosh network- computer on the network ing documentation or contact print to this equipment? If Macintosh technical support. so, compare the settings to End determine which need to be changed to support printing from this machine. Network Administration Guide — Troubleshooting Overview 93
  • 3. Troubleshooting Unix Environment: No Check... Yes No For Instruction, Go To... 1 Are the IP Address proper- Next Step Setup the IP address correctly. ties correctly set? 2 Is the LPR/LPD Printing cor- Next Step Setup the LPD print service cor- rectly set? rectly. 3 Did you successfully install Next Step See the Printing Guide to install the Unix filters? Unix filters. 4 Did you successfully create Next Step See the Printing Guide to config- and set up the print queue? ure the print queue. 5 Can you print to this equip- Setup Unix access for this equip- ment using LPD as root? ment to enable other users to Next Step print from the Bourne shell. Refer to your Unix documentation for more information. 6 Can you ping this equip- Try remote ping from another ment from your computer? server. If you can reach this Next Step equipment from that server, check for conflicts between this equip- ment and your current network segment. 7 Is the LP Daemon function- Next Step Reload Daemon or restart the ing? system. 8 Can you print to this equip- Contact your service representa- End ment? tive. Cannot Discover Device Problem Description This equipment is discovered automatically using SNMP. When TopAccessDocMon, TWAIN driver, File Downloader, and Address Book Viewer cannot automatically discover this equipment over the network, the most likely cause is limitations of the protocols on the supporting computers. In some cases, you need to add or update network components. The following checklist helps you identify the source of the error and directs you where you can find more information about resolving it. If the problem persists after you have followed all of the steps, contact a authorized dealer for further assistance. No Check... Yes No For Instruction, Go To... 1 Is the SNMP enabled on Enable the SNMP (MIB) and con- this equipment? firm the Read Community and Is “public” is specify for the Next Step Read Write Community setting. Read Community? Is “private” is specify for the Read Write Community? 94 Network Administration Guide — Troubleshooting Overview
  • 3. Troubleshooting No Check... Yes No For Instruction, Go To... 2 Confirm that the protocol See the vendor’s Web site for suite installed on the client information about product computer has been updated updates and technical supports. with the latest software for the given operating system. Next Step If your network only sup- ports the IPX/SPX protocol, make sure that the most current version of Novell Cli- ent software is installed. 3 Print a NIC Configuration Configure the proper protocol. page from this equipment. Next Step Does this equipment sup- port the same protocol as the network? 4 Change the protocol set- tings from TopAccess, if necessary, and reboot the equipment for the changes End Next Step to take effect. Repeat step 2. Was the device discov- ered? 5 Check the NIC Configura- Setup the TCP/IP settings cor- tion page. Are the IP Next Step rectly. Address and subnet mask settings correct? 6 Check the router to make Adjust the router settings. sure it is not filtering out this Next Step equipment packets. Is the router processing equip- ment packets correctly? 7 Can another computer Refer to following section to trou- within the same network Next Step bleshoot the condition. segment discover this P.90 "Network Connectivity equipment? Problems" 8 Check the NIC Configura- Contact your service representa- tion page. Is the Unit Serial Next Step tive. Number part of the device name? 9 Check link activities on the port being used by this equipment and the integrity of the network cable, hub, or switch that connects this End equipment to the network. Replace any network com- ponents that you can tell or suspect are faulty. Network Administration Guide — Troubleshooting Overview 95
  • 3. Troubleshooting Cannot Ping the Device Problem Description If this equipment does not respond when you ping it, there is a problem either with the network configuration or with device operation. The following checklist helps you identify the source of the error and directs you where you can find more information about resolving it. If the problem persists after you have followed all of the steps, contact your authorized dealer for further assistance. No Check... Yes No For Instruction, Go To... 1 Confirm that the TCP/IP The networking section of your Next Step protocol suite is installed on operating system documentation. the client computer. 2 Look at the NIC configura- Enter the correct TCP/IP settings. tion page and confirm the TCP/IP settings are correct. Next Step Is the IP Address entered and valid? Are the Gateway and Subnet settings cor- rect? 3 Reboot this equipment. The settings are not binding, con- Check the NIC Configura- Next Step tact your service representative. tion page that prints out. Are the TCP/IP settings correct? 4 Try to ping this equipment again. Did this equipment End Next Step respond to the ping? 5 Can you ping this equip- Contact your local network spe- ment from any other com- cialist for a valid IP address for puter within the same this equipment. network? If not, this equip- Next Step ment might have an IP Address that is out of range or invalid. 6 Can you ping to another Check the computer’s protocol computer within the same Next Step settings to make sure the gate- network? way and subnet settings are cor- rect. 7 If you have customized the The NIC is faulty or improperly device name, you can installed. Contact your service check if the NIC is func- representative. tional by restoring the default settings. When this Next Step equipment automatically reboots and a NIC Configu- ration page prints, does the device name include the NIC’s Unit Serial Number? 96 Network Administration Guide — Troubleshooting Overview
  • 3. Troubleshooting No Check... Yes No For Instruction, Go To... 8 Check link activities on the Contact your service representa- port being used by the tive. equipment and also the integrity of the network cable, Hub, or Switch that is connecting the equipment End to the network. Replace any network components that you suspect are faulty. Can you ping this equipment now? Cannot Print From Client Problem Description After following the instructions in this guide to install and configure your hardware, net- work, and client software, you are still unable to print from a client computer to this equipment. This problem can arise as the result of a hardware malfunction, a network communication or configuration problem, or incorrect client setup or driver properties. The following checklist will help you identify the source of the errors and direct you to information resolving the issue. If a problem persists after you have followed all of the steps, contact your authorized dealer for further assistance. No Check... Yes No For Instruction, Go To... 1 Is the copier functioning Check the device status dis- Next Step normally? Do copy jobs out- played in the Device tab page of put properly? TopAccess. 2 Check the Device page of Contact your service representa- TopAccess. Are the options tive. specified for the job sup- Next Step ported by the hardware con- figuration? If not, delete the job, install the required com- ponents, and try again. 3 Can you print jobs from Refer to following section to trou- other client computers? Next Step bleshoot the condition. P.106 "Cannot Print To This Equipment" 4 At this point, the problem you have identified is most likely related to a client-side error. Refer to the Printing Guide to troubleshoot the error condition. Network or Touch Panel Display Disabled After LDAP Search Problem Description After performing the LDAP search, the network or Touch Panel Display will be disabled. No Check... Yes No For Instruction, Go To... 1 Is the LDAP server correctly Next Step Check the LDAP server is cor- running? rectly running. Network Administration Guide — Troubleshooting Overview 97
  • 3. Troubleshooting No Check... Yes No For Instruction, Go To... 2 Is the LDAP server setting Enter the correct LDAP setting. correctly set? Especially re-enter the correct End password carefully because it dis- plays with asterisks. LDAP Authentication Takes a Long Time Problem Description It takes a long time to perform the LDAP authentication on the touch panel. No Check... Yes No For Instruction, Go To... 1 Is the LDAP server correctly Next Step Check the LDAP server is cor- running? rectly running. 2 Is the LDAP server setting Enter the correct LDAP setting. correctly set? Especially re-enter the correct End password carefully because it dis- plays with asterisks. 98 Network Administration Guide — Troubleshooting Overview
  • 3. Troubleshooting Troubleshooting Hardware Errors The topics in this chapter cover errors or faults that affect normal copier or controller operation. This includes, but is not limited to, the following conditions: • Faulty or improperly installed system board, cables, and connectors. • Faulty or malfunctioning copier components, such as standard or optional finishing units, the Auto Duplexer Unit (ADU), or the Large Capacity Feeder (LCF). • Corrupt or outdated system software or copier firmware. NOTE: Resolving copier operation problems falls outside the scope of this guide, but this chap- ter will assist you in interpreting error messages and then identifying the source of a problem. If you determine that the problem is related to copier operation, refer to the Operator’s Manual for Basic Function. This chapter also covers how to use the administration utility, TopAccess, to diagnose and resolve hardware-related errors. For more information about resolving error mes- sages displayed on the Touch Panel Display, refer to the Operator’s Manual for Basic Function or the Touch Panel Display online Help. Common Errors Startup Page Does Not Print Problem Description If a startup page does not print when you power on this equipment, even though the print startup page is enabled, there is a hardware error. Contact your authorized dealer for further assistance. Print Jobs Not Output Problem Description Most often, this problem is the result of a software error, such as incorrectly set driver property. However, if you cannot output print jobs from any computer, the cause is prob- ably a hardware error. NOTE: Refer to the Printing Guide for more information on resolving output errors caused by incorrect software settings. The following checklist will help you identify the source of the error and direct you to information resolving the issue. If the problem persists after you have followed all of the steps, contact your authorized dealer for further assistance. No Check... Yes No For Instruction, Go To... 1 Is printing prohibited from all Refer to the following section to connected client comput- Next Step troubleshoot the condition. ers? P.90 "Troubleshooting Over- view" 2 Is the job visible from Refer to the following section to TopAccess or other print troubleshoot the condition. Next Step monitoring utility, such as P.105 "Troubleshooting Net- PCONSOLE or Print Man- work Errors" ager? Network Administration Guide — Troubleshooting Hardware Errors 99
  • 3. Troubleshooting No Check... Yes No For Instruction, Go To... 3 Are you able to identify the Refer to the Operator’s Manual problem from the error mes- End for Basic Function to trouble- sage and resolve it? shoot the condition. Device Status Indicators Copier Maintenance Calls You can use TopAccess to check if this equipment requires maintenance. The Device Summary window includes a device icon that displays visual Device Status Indicators in the event of a device malfunction. • Printer Error 1 The above printer error icon indicates that non-recommended toner is used. For information on resolving the error condition, refer to “REPLACE TONER CAR- TRIDGE SYMBOL” in Operator’s Manual for Basic Function. • Printer Error 2 The above printer error icon indicates: - You need to remove paper from standard output tray. - You need to remove paper from Job Separator. - You need to remove paper from Finisher tray. - You need to remove staples jammed in the Finisher. For information on resolving the error condition, refer to “CLEAR PAPER SYMBOL” in Operator’s Manual for Basic Function. - You need to clear hole punches from Finisher. For information on resolving the error condition, refer to “DISPOSING OF THE PUNCHED PAPER BITS (OPTIONAL)” in Operator’s Manual for Basic Function. - Non-recommended toner is being used. For information on resolving the error condition, refer to “REPLACE TONER CARTRIDGE SYMBOL” in Operator’s Manual for Basic Function. - You need to remove excess staples from the Saddle Stitch Finisher. - You performed saddle stitch printing using mixed paper sizes. - Cannot load paper from the LCF. - Cannot output to inner tray. • Cover Open The Cover Open error icon indicates that you need to close the cover. • Drawer Open The Drawer Open error icon shows which drawer is open: upper, middle, or lower. You must close the specified drawer to resume printing and copying functions. 100 Network Administration Guide — Troubleshooting Hardware Errors
  • 3. Troubleshooting • Toner Empty The Toner Empty icon indicates that the toner is empty. For information on resolving the error condition, refer to “REPLACE TONER CAR- TRIDGE SYMBOL” in Operator’s Manual for Basic Function. • Toner Full The Toner Full error icon indicates you need to replace the toner container. For information on resolving the error condition, refer to “REPLACE TONER BAG SYM- BOL” in Operator’s Manual for Basic Function. • Paper Empty The Out of Paper error icon shows which drawer is empty: upper, middle, or lower. A paper out condition does not necessarily terminate a print or copy job. If Auto-select options are configured, printing and copying may continue by drawing paper from a different drawer. Refer to the TopAccess online Help for instructions on setting up Auto-Select mode. For information on resolving the error condition, refer to “ADD PAPER SYMBOL” in Operator’s Manual for Basic Function. • Paper Jam The Device Status icon varies depending on where a paper jam occurred in the copier. This graphic illustrates the possible locations. For information on resolving the error condition, refer to “CLEAR PAPER SYMBOL” in Operator’s Manual for Basic Function. • Staple Empty The Add Staples error icon indicates you need to add staples to the finisher. For information on resolving the error condition, refer to “ADDING STAPLES (OPTIONAL)” in Operator’s Manual for Basic Function. • Serviceman Calls The Service Call error icon indicates that a call for service is needed. Contact your service representative. Network Administration Guide — Troubleshooting Hardware Errors 101
  • 3. Troubleshooting TopAccess Error Messages Message Log NOTE: The error messages displayed in the Touch Panel Display are described in the Opera- tor’s Manual for Basic Function. TopAccess Message Corrective Action Front Cover Open - Please Close Cover. Close the Front Cover. Paper Feeding Cover Open - Please Close Close the Paper Feeding Cover. Cover. Transfer/Transport unit Open - Please Close Close the Transfer/Transport unit. Cover. Large Capacity Feeder Cover Open - Please Close the Large Capacity Feeder Cover. Close Cover. Drawer Open - Please Close Cover. Close the drawer. Automatic Duplexing Unit Cover Open - Close the Automatic Duplexing Unit Cover. Please Close Cover. Relay Unit Cover Open - Please Close Cover. Close the Relay Unit Cover. Finisher Joint Cover Open - Please Close Close the Finisher Joint Cover. Cover. Staple Door Open - Please Close Cover. Close the Staple Door. Lower Tray Delivery Cover Open - Please Close the Lower Tray Delivery Cover. Close Cover. Lower Tray Front Cover Open - Please Close Close the Lower Tray Front Cover. Cover. Punch Unit Front Cover Open - Please Close Close the Punch Unit Front Cover. Cover. Hole Punch Unit Open - Please Close Cover. Close the Hole Punch Unit. Paper Jam in Automatic Document Feeder - Refer to HELP on the Touch Panel Display to Please Clear Paper Path remove jammed paper. Paper Jam in Printer - Please Clear Paper Refer to HELP on the Touch Panel Display to Path remove jammed paper. Paper Ejection Jam - Please Clear Paper Refer to HELP on the Touch Panel Display to Path remove jammed paper. Paper Insertion Jam - Please Clear Paper Refer to HELP on the Touch Panel Display to Path remove jammed paper. Staple Jam in Finisher - Please Clear Staple Remove jammed staples from the Finisher. Refer to the Operator’s Manual for Basic Function for instruction. Staple Jam in Saddle Stitch Finisher - Please Remove jammed staples from the Saddle Clear Staple Stitch Finisher. Refer to the Operator’s Man- ual for Basic Function for instruction. 102 Network Administration Guide — Troubleshooting Hardware Errors
  • 3. Troubleshooting TopAccess Message Corrective Action Hole Punch Jam in Finisher - Please Clear Clear hole punches from the Finisher. Refer Hole Punch to the Operator’s Manual for Basic Func- tion for instruction. Used Toner Container Full - Please Replace. Replace the toner container. Refer to the Operator’s Manual for Basic Function for instruction. Toner Not Recognized - Please Check Toner. Check and adjust the toner bottle. Black Toner Empty - Please Refill. Replace the black toner. Refer to the Opera- tor’s Manual for Basic Function for instruc- tion. Auto Document Feeder Error - Please Con- Contact your service representative. tact Service Technician. Alignment Error in Auto Document Feeder - Contact your service representative. Please Contact Service Technician. Motor Error in Auto Document Feeder - Contact your service representative. Please Contact Service Technician. I/F Error in Auto Document Feeder - Please Contact your service representative. Contact Service Technician. Fatal Error - Please Contact Service Techni- Contact your service representative. cian. Main Motor Error - Please Contact Service Contact your service representative. Technician. Printer Output Error - Please Contact Service Contact your service representative. Technician. Printer Input Error - Please Contact Service Contact your service representative. Technician. Expired scan documents deleted from share Expired documents are deleted automatically folder. from the “SCAN” folder in the “SHARE_FILE” folder. Expired Sent Fax documents deleted from Expired documents are deleted automatically share folder. from the “TXFAX” folder in the “SHARE_FILE” folder. Expired Received Fax documents deleted Expired documents are deleted automatically from share folder. from the “RXFAX” folder in the “SHARE_FILE” folder. Scanned documents in shared folder deleted Documents in the “SCAN” folder have been upon user’s request. deleted by a users Sent Fax documents in shared folder deleted Documents in the “TXFAX” folder have been upon user’s request. deleted by a user. Received Fax documents in shared folder Documents in the “RXFAX” folder have been deleted upon user’s request. deleted by a user. Failed to delete file. The file cannot be deleted from the shared folder. Failed to acquire resource. The file cannot be acquired from the shared folder. Network Administration Guide — Troubleshooting Hardware Errors 103
  • 3. Troubleshooting TopAccess Message Corrective Action Document(s) expire(s) in a few days. There are documents to be deleted in a few days in e-Filing. Hard Disk space for Electronic Filing nearly The hard disk has a few disk space available. full. Delete unnecessary documents to maintain the hard disk space. Power failure occurred during e-Filing restor- The document could not be stored in e-Filing ing. because of the power failure. SMTP Destination Error has been detected in This equipment cannot received the Email the received mail. This mail was deleted. that does not contain the sender’s Email address. Ask the sender to send the Email again with entering the sender’s Email address. OffRamp Destination limitation Error has been This equipment cannot perform the Offramp detected in the received mail. transmission to more than 40 destinations. Ask the sender to send the Offramp document separately for every 40 destinations. Fax Board Error has been occurred in the This equipment cannot perform the Offramp received mail. transmission without the optional Fax unit. POP3 Connection Error has been occurred in Make sure the POP3 server is properly run- the received mail. ning. Make sure correct IP address of the POP3 server is assigned. POP3 Connection Timeout Error has been Make sure that the network cable is correctly occurred in the received mail. connected. Make sure the POP3 server is properly running. POP3 Login Error has been occurred in the Make sure the correct login name and pass- received mail. word is specified. File I/O Error has been occurred in this mail. Turn OFF then ON the power and confirm if The mail could not be received until File I/O is the equipment can receive the Internet Fax. If recovered. the Internet Fax document cannot be received, confirm that any files other than TIFF and text files are attached in the Internet Fax. 104 Network Administration Guide — Troubleshooting Hardware Errors
  • 3. Troubleshooting Troubleshooting Network Errors If you cannot print to this equipment from a network-connected computer, and you have ruled out both faulty and malfunctioning hardware and incorrectly installed or configured software as the cause, the problem is most likely to be network related. This chapter describes the most common network configuration problems and provides steps to resolving them. If the problem persists after you have followed all of the steps, contact TOSHIBA’s authorized dealer for further assistance. Cannot See This Equipment Problem Description After configuring this equipment, you cannot see it on the network. This could be the result of configuration conflicts within this equipment, but is more likely to be caused by network configuration errors. The following checklist helps you identify the source of the error and directs you where you can find more information about resolving it. If the problem persists after you have followed all of the steps, contact TOSHIBA’s authorized dealer for further assistance. No Check... Yes No For Instruction, Go To... 1 Did a startup page print out? Setup the proper protocols. If not, wait until the commu- nication comes online. Examine the protocol set- Next Step tings that print out on the startup page. Are they cor- rect? 2 Print out a configuration Setup the proper protocol if page. Make sure there are required. not any discrepancies or Once you find this equipment, inconsistencies between the configure the port that it is current network settings mapped correctly to the device. and your network environ- ment. Change the network Next Step settings, if necessary. Use the Find Computer utility from your Windows com- puter to locate this equip- ment by its device name. Can you find this equip- ment? 3 Can you locate other com- Check the network settings on the puters that are in the same Next Step client computer to make sure they network as this equipment? are compatible with the network settings on this equipment. 4 Check link LED activity on Contact your TOSHIBA service the hub and/or NIC of this representative. equipment and the client Next Step machine. Do the hardware components appear to be functioning properly? Network Administration Guide — Troubleshooting Network Errors 105
  • 3. Troubleshooting No Check... Yes No For Instruction, Go To... 5 Make sure that the device Setup the NetBIOS name of the name for this equipment is device correctly. unique and verify that the WINS and/or DNS server database are not causing potential naming conflicts with the network settings on Next Step End this equipment. If neces- sary, change the network settings on this equipment. After the communication comes back online, can you see this equipment in the network? 6 If the network environment Please contact your local network is using complex subnet or support specialist for further supernet structures, is the assistance. IP address used by this End equipment within the net- work structures range of valid addresses? Cannot Print To This Equipment Problem Description You are unable to print to this equipment. Before troubleshooting the network problems, please see the following section to narrow the problem down to a network-related issue. P.97 "Cannot Print From Client" For example, network printing services have not been set up correctly, or this equip- ment has not been properly configured to operate in your network environment. The following checklist will help you identify the source of the error and direct you to information resolving the issue. If the problem persists after you have followed all of the steps, contact TOSHIBA’s authorized dealer for further assistance. No Check... Yes No For Instruction, Go To... 1 Have you set the protocol Setup the proper protocol. settings so they are compat- Next Step ible with your network and client protocol settings? 2 Have you set up the appro- Check the settings required for Next Step priate type(s) of print ser- your printing environment. vices should be supported? 3 If you are using Novell print Setup the NetWare server. services, did you set up the Novell side of network print- Next Step ing, such as creating print servers and attaching the print queue? 4 If you set up Novell print Refer to your Novell PCONSOLE services, can you see the Next Step or NWAdmin user documentation print job using PCONSOLE for help with using these utilities. or NWAdmin? 106 Network Administration Guide — Troubleshooting Network Errors
  • 3. Troubleshooting No Check... Yes No For Instruction, Go To... 5 Have you checked the gate- Setup the TCP/IP correctly. way and subnet settings to make sure this equipment is Next Step part of the same network Gateway as the client from which you are trying to print? 6 Are other services and com- Refer to your network documen- munications performed over tation or use a network diagnostic the network behaving in the End utility to research a network prob- normal and expected man- lem. ner? Network Administration Guide — Troubleshooting Network Errors 107
  • 3. Troubleshooting 108 Network Administration Guide — Troubleshooting Network Errors
  • 4. Appendix APPENDIX 4. This section shows the default settings of this equipment. • Default Setting List ....................................................................................................................... 110 Network Administration Guide 109
  • 4. Appendix Default Setting List This chapter describes the default settings of this equipment. Default Settings for General Setting Device Information Department Code .................................................. OFF Department Code Enforcement............................. OFF Network path or queue name ................................ print Location................................................................. Undefined Contact Information ............................................... Undefined Service Phone Number ......................................... Undefined Administrative Message ........................................ Undefined Administrator’s Password...................................... Undefined Energy Save Auto Clear ............................................................. 45 seconds Auto Power Save................................................... e-STUDIO452 Series: 15 minutes e-STUDIO282 Series: 3 minutes Auto Power Off ...................................................... e-STUDIO452 Series: 60 minutes e-STUDIO282 Series: 3 minutes Time Stamp Year/Date/Time...................................................... Defined appropriately Time Zone ............................................................. Defined appropriately Date Format .......................................................... MM/DD/YY Daylight Mode ....................................................... OFF Web General Setting Web Language ...................................................... English Session Timer........................................................ 5 minutes Default Settings for Network Setting TCP/IP Address Mode ....................................................... Dynamic Obtain a Domain Name automatically ................... Disable Obtain a Domain Server Address automatically.... Disable Obtain a WINS Server Address automatically....... Disable Obtain a SMTP Server Address automatically ...... Disable Obtain a POP3 Server Address automatically....... Disable Obtain a SNTP Server Address automatically....... Disable IP Address............................................................. Undefined Subnet Mask ......................................................... Undefined Default Gateway.................................................... Undefined IP Filtering Start Address End Address Filter 1 .............................................................. 0.0.0.0 0.0.0.0 110 Network Administration Guide — Default Setting List
  • 4. Appendix Filter 2 .............................................................. 0.0.0.0 0.0.0.0 Filter 3 .............................................................. 0.0.0.0 0.0.0.0 Filter 4 .............................................................. 0.0.0.0 0.0.0.0 Filter 5 .............................................................. 0.0.0.0 0.0.0.0 Filter 6 .............................................................. 0.0.0.0 0.0.0.0 Filter 7 .............................................................. 0.0.0.0 0.0.0.0 Filter 8 .............................................................. 0.0.0.0 0.0.0.0 Filter 9 .............................................................. 0.0.0.0 0.0.0.0 Filter 10 ............................................................ 0.0.0.0 0.0.0.0 IPX/SPX Enable IPX/SPX .................................................... Enable Frame Type ........................................................... Auto Sense Actual Frame ......................................................... Undefined AppleTalk Enable AppleTalk................................................... Enable Device Name ......................................................... MFP_[NIC Serial Number] Desired Zone......................................................... * Bonjour Enable Bonjour ...................................................... Enable Link-Local Host Name ........................................... MFP_[NIC Serial Number] Service Name........................................................ TOSHIBA e-STUDIO452-[serial] TOSHIBA e-STUDIO352-[serial] TOSHIBA e-STUDIO282-[serial] TOSHIBA e-STUDIO232-[serial] TOSHIBA e-STUDIO202L-[serial] LDAP Session Enable LDAP......................................................... Enable Enable SSL ........................................................... Disable DNS Session Enable DNS........................................................... Enable Primary DNS Server Address................................ 0.0.0.0 Secondary DNS Server Address ........................... 0.0.0.0 DDNS Session Enable DDNS ........................................................ Enable Host Name ............................................................ MFP-[NIC Serial Number] Domain Name ....................................................... Undefined Network Administration Guide — Default Setting List 111
  • 4. Appendix SMB Session SMB Server Protocol............................................. Enable NetBIOS Name...................................................... MFP-[NIC Serial Number] Work Group ........................................................... workgroup Domain .................................................................. Undefined Primary Domain Controller .................................... Undefined Backup Domain Controller .................................... Undefined Logon User Name ................................................. Undefined Primary WINS Server ............................................ Undefined Secondary WINS Server ....................................... Undefined SMB Signing of SMB Server ................................. If client agrees SMB Signing of SMB Client................................... If server agrees NetWare Session Enable Bindery ...................................................... Enable Enable NDS........................................................... Enable Context .................................................................. Undefined Tree ....................................................................... Undefined Search root ............................................................ Undefined HTTP Network Service Enable HTTP Server ............................................. Enable Enable SSL ........................................................... Enable Primary Port Number............................................. 80 Secondary Port Number ........................................ 8080 SSL Port Number .................................................. 10443 SMTP Client Enable SMTP Client .............................................. Enable Enable SSL ........................................................... Disable SMTP Server Address........................................... Undefined POP Before SMTP ................................................ Disable Authentication........................................................ Disable Login Name ........................................................... Undefined Password............................................................... Undefined Maximum Email / Internet Fax Size....................... 30MB Port Number .......................................................... 25 SMTP Server Enable SMTP Server............................................. Enable Port Number .......................................................... 25 Email Address ....................................................... Undefined Enable OffRamp Gateway..................................... Disable OffRamp Security .................................................. Enable OffRamp Print........................................................ Enable 112 Network Administration Guide — Default Setting List
  • 4. Appendix POP3 Network Service Enable POP3 Client .............................................. Enable Enable SSL ........................................................... Disable POP3 Server Address ........................................... Undefined Type POP3 Login .................................................. Auto Account Name....................................................... Undefined Password............................................................... Undefined Scan Rate.............................................................. 5 minutes Port Number .......................................................... 110 SSL Port Number .................................................. 995 SNTP Service Enable SNTP......................................................... Disable Primary SNTP Address ......................................... Undefined Secondary SNTP Address .................................... Undefined Scan Rate.............................................................. 24 hours Port Number .......................................................... 580 FTP Client Default Port Number.............................................. 21 FTP Server Enable FTP Server................................................ Enable Enable SSL ........................................................... Disable Default Port Number.............................................. 21 SSL Port Number .................................................. 990 SNMP Network Service Enable SNMP........................................................ Enable Read Community................................................... public Read Write Community ......................................... private Enable Authentication Trap ................................... Enable Enable Alerts Trap................................................. Enable IP Trap Address1................................................... 0.0.0.0 IP Trap Address2................................................... 0.0.0.0 IP Trap Address3................................................... 0.0.0.0 IP Trap Address4................................................... 0.0.0.0 IP Trap Address5................................................... 0.0.0.0 IP Trap Address6................................................... 0.0.0.0 IP Trap Address7................................................... 0.0.0.0 IP Trap Address8................................................... 0.0.0.0 IP Trap Address9................................................... 0.0.0.0 IP Trap Address10................................................. 0.0.0.0 IP Trap Community................................................ public IPX Trap Address .................................................. Undefined Network Administration Guide — Default Setting List 113
  • 4. Appendix Security Service Certificate .............................................................. Not Installed Default Settings for Copier Setting Original Mode ........................................................ Text/Photo Exposure ............................................................... Auto Bypass Feed.......................................................... Plain BOOK > 2 .............................................................. Open from left Magazine Sort ....................................................... Open from left 2in1/4in1................................................................ Write Laterally Maximum Copies................................................... 999 Auto 2-sided Mode ................................................ OFF Sorter Mode Priority .............................................. No-Sort Default Settings for Fax Setting (Optional) Terminal ID Number .............................................. Undefined Fax Number........................................................... Undefined Line2 Number*NOTE ............................................... Undefined Monitor Volume ..................................................... 4 (Max. 7) Completion Volume ............................................... 4 (Max. 7) Reception Mode .................................................... Auto Dial Type ............................................................... DP Dial Type (Line2)*NOTE .......................................... DP Line-2 Mode*NOTE ................................................. Rx Only (24 Hour) Resolution ............................................................. Standard Original Mode ........................................................ Text/Photo Exposure ............................................................... Auto TTI ......................................................................... ON RTI......................................................................... OFF ECM ...................................................................... ON Discard .................................................................. ON Reduction .............................................................. OFF Duplex Print........................................................... OFF Rotate Sort ............................................................ OFF Recovery Transmit ................................................ OFF Journal Auto Print.................................................. ON Memory Transmission Report ............................... ON ERROR (Print 1st Page Image) Multi Transmission Report..................................... ON ERROR (Print 1st Page Image) Polling Report........................................................ ON ERROR Relay Station Report ............................................. ON ERROR (Print 1st Page Image) NOTE: “Line2 Number”, “Dial Type (Line2)”, and “Line-2 Mode” is available only when optional Line2 board is installed on the Fax unit. Default Settings for Save as file Setting Local Storage Path ................................................ FILE_SHARE Storage Maintenance ............................................ Delete documents after 30 days Destination ............................................................ Do not allow any network folder to be used as a destination Remote 1............................................................... Disabled 114 Network Administration Guide — Default Setting List
  • 4. Appendix Remote 2............................................................... Disabled N/W-Fax Destination ............................................. Do not allow any network folder to be used as a destination N/W-Fax Folder ..................................................... Disabled Default Settings for Email Setting From Address ........................................................ Undefined From Name ........................................................... Undefined File Format ............................................................ PDF (Multi) Fragment Message Size ....................................... No Fragmentation Default Body Strings.............................................. Undefined Default Settings for Internet Fax Setting From Address ........................................................ Undefined From Name ........................................................... Undefined Fragment Page Size.............................................. No Fragmentation Default Body Strings.............................................. Undefined Body Strings Transmission .................................... Enable Default Settings for Printer Setting General Setting Number of days to save Private, Proof and Invalid Job............................................. 14 days LT<-->A4/LD<-->A3 ............................................... Disable Print Startup Page ................................................. Disable Default Raw Job Setting Raw Jobs - Duplex Printing ................................... Disable Raw Jobs - Default Paper Size ............................. A4/Letter Raw Jobs - Default Paper Type............................. Plain Raw Jobs - Default Orientation.............................. Portrait Raw Jobs - Default Stapling .................................. OFF Raw Jobs - Default Output Tray ............................ Inner Tray PCL Form Line ...................................................... 12.0 PCL Font Pitch ...................................................... 10.0 PCL Font Point Size .............................................. 12.0 PCL Font Number ................................................. 0 PCL Line Termination ............................................ Auto Symbol set............................................................. Roman-8 Paper Source ........................................................ Auto Raw Job Setting Raw Job Setting .................................................... Disable Network Administration Guide — Default Setting List 115
  • 4. Appendix Default Settings for Print Service Raw TCP Print Enable Raw TCP................................................... Enable Port Number .......................................................... 9100 Enable Raw bi-directional...................................... Disable LPD Print Enable LPD ........................................................... Enable Port Number .......................................................... 515 Banners ................................................................. OFF IPP Print Enable IPP ............................................................ Enable Port80 Enable........................................................ Enable Port Number .......................................................... 631 URL ....................................................................... http://<IP address>:631/Print Enable SSL ........................................................... Disable SSL Port Number .................................................. 443 SSL URL ............................................................... https://<IP address>:443/Print Administrator’s Name ............................................ admin Administrator’s Password...................................... 123456 Authentication........................................................ Disable User Name ............................................................ user Password............................................................... password FTP Print Enable FTP Printing .............................................. Enable Port Number .......................................................... 21 Print User Name.................................................... Print Print Password ...................................................... Undefined NetWare Print Login Name ........................................................... MFP_[NIC Serial Number] Password............................................................... Undefined Print Queue Scan Rate ......................................... 5 seconds Email Print Enable Print Header .............................................. Disable Enable Print Message Body .................................. Enable Maximum Email Body Print ................................... 5 Enable Print Email Error ........................................ Enable Enable Email Error Forward .................................. Disable Email Error Transfer Address ................................ Undefined Enable Partial Email .............................................. Enable 116 Network Administration Guide — Default Setting List
  • 4. Appendix Partial wait time ..................................................... 24 hours MDN Reply ............................................................ Disable Network Administration Guide — Default Setting List 117
  • 4. Appendix 118 Network Administration Guide — Default Setting List
  • INDEX INDEX INDEX 119
  • INDEX D S DNS Server Setup Flow Email ...................................................... 75 AppleTalk Printing ....................................24 Internet Fax ............................................. 76 e-Filing Features ......................................48 Offramp Gateway ..................................... 76 e-Filing Web Utility ...................................48 Overview ................................................ 74 Email Printing ..........................................31 Fax Features ...........................................38 K FTP Printing ............................................30 Kerberos .................................................... 77 Internet Fax .............................................40 IPP Printing .............................................19 L IPP Printing (Macintosh) ............................26 LDAP Authentication .............................52, 77 IPP Printing (Unix) ....................................29 LPR Printing ............................................16 M LPR Printing (Macintosh) ..........................25 Mail Server LPR Printing (Unix) ...................................28 Email ...................................................... 75 Macintosh Printing ....................................24 Internet Fax ............................................. 76 Network-Fax ............................................38 Offramp Gateway ..................................... 76 Novell iPrint .............................................22 Overview ................................................ 74 Novell Printing ..........................................21 MFP Local Authentication ............................ 53 Offramp Gateway .....................................45 N Onramp Gateway .....................................42 NetWare in Bindery Mode ............................ 59 Printing Features ......................................15 NetWare in iPrint Mode ................................ 71 Raw TCP Printing .....................................16 NetWare in NDPS Mode .............................. 62 Save as file ..............................................33 NetWare in NDS Mode ................................ 61 Scan to Email ..........................................35 Network Configuration Scanning Features ...................................33 AppleTalk ................................................ 14 SMB Printing ............................................17 Internet ................................................... 14 Unix Printing ............................................28 IPX/SPX ................................................. 13 Windows Print Server ...............................20 Overview ................................................ 12 Windows Printing .....................................15 TCP/IP .................................................... 13 Shared Printers ...........................................57 O W Offramp Gateway ........................................ 45 Windows Domain Authentication ...................52 Onramp Gateway ........................................ 42 Windows Print Server ..................................57 120 INDEX
  • INDEX INDEX 121
  • INDEX 122 INDEX
  • DP-3540/4540 DP-2050/2340/2840 OEM05010900
  • MULTIFUNCTIONAL DIGITAL SYSTEMS Network Administration Guide 2-17-2, HIGASHIGOTANDA, SHINAGAWA-KU, TOKYO, 141-8664, JAPAN R05092093600-TTEC ©2005 TOSHIBA TEC CORPORATION All rights reserved 2005-11