Enterprise Network Services

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Enterprise Network Services

  1. 1. Enterprise Network Services <ul><li>James J. McGill </li></ul>
  2. 2. MAJOR SERVICES <ul><li>Enterprise Network Planning </li></ul><ul><li>Enterprise Network Design </li></ul><ul><li>Network Implementation Services </li></ul><ul><li>Network Management Service </li></ul><ul><li>Consulting Service </li></ul><ul><li>Network Security </li></ul><ul><li>Network Components Evaluation </li></ul><ul><li>Disaster Recovery </li></ul><ul><li>Management of SLA’s </li></ul><ul><li>Network Equipment Inventory </li></ul><ul><li>Future Technology </li></ul>
  3. 3. Enterprise Network Planning <ul><li>Purpose of Initiating a Network Design </li></ul><ul><ul><li>Solve Business need </li></ul></ul><ul><ul><li>Improve Performance </li></ul></ul><ul><ul><li>Reduce Costs </li></ul></ul><ul><ul><li>Increase Productivity </li></ul></ul>
  4. 4. Enterprise Network Design <ul><li>Determine Application Characteristics </li></ul><ul><li>Collect Traffic Statistics </li></ul><ul><li>Design Network </li></ul><ul><li>Develop Network Costs </li></ul><ul><li>Evaluate Alternative Configurations </li></ul>
  5. 5. Network Implementation Services <ul><li>Formulate order for communication services </li></ul><ul><li>Formulate order for communication hardware </li></ul><ul><li>Coordinate with Agency installation date </li></ul><ul><li>Install communication equipment </li></ul>
  6. 6. Data Communications Business Flow <ul><li>Agency Contacts DOIT </li></ul><ul><li>DOIT Sets up Meeting </li></ul><ul><li>DOIT & Agency Discuss Business Needs </li></ul><ul><li>DOIT Recommends a Business Solution </li></ul><ul><li>Agency Initiates Written Request </li></ul><ul><li>DOIT Logs in Request </li></ul><ul><li>Initiates Services Orders </li></ul><ul><li>Installation & Implementation Dates </li></ul><ul><li>Billing Issued </li></ul><ul><li>DOIT maintain Agency Profile </li></ul>
  7. 7. Network Management Services <ul><li>Performance Management </li></ul><ul><li>Fault Management </li></ul><ul><li>Configuration Management </li></ul><ul><li>Change Management </li></ul><ul><li>Accounting </li></ul><ul><li>Security </li></ul><ul><li>Issue IP addresses </li></ul><ul><li>Cisco works </li></ul><ul><li>Netview </li></ul><ul><li>RouterPM </li></ul>
  8. 8. Network Consulting Services <ul><li>Meet with State Agencies </li></ul><ul><li>Meet with Vendors </li></ul>
  9. 9. Network Security <ul><li>Firewall </li></ul><ul><li>Router Filters </li></ul><ul><li>Route Limitations </li></ul><ul><li>Management of Subnets </li></ul><ul><li>ACF2 </li></ul><ul><li>Vulnerability Assessment </li></ul>
  10. 10. Network Communication Evaluation <ul><li>DSU/CSU </li></ul><ul><li>Communication Servers </li></ul><ul><li>Routers </li></ul>
  11. 11. Network Disaster Recovery <ul><li>Frame Relay </li></ul><ul><li>ISDN </li></ul><ul><li>IBM </li></ul>
  12. 12. Management of SLA <ul><li>Scope </li></ul><ul><li>Reliability </li></ul><ul><li>Service Response </li></ul><ul><li>Priority Traffic </li></ul><ul><li>Network Response Time </li></ul>
  13. 13. Network Asset Management <ul><li>Focus Database </li></ul>
  14. 14. Future Technology <ul><li>Remote Network Access </li></ul><ul><li>Virtual Private Network </li></ul><ul><li>Encryption </li></ul><ul><li>Voice over IP </li></ul><ul><li>Asymmetric Digital Subscriber Line (ADSL) </li></ul><ul><li>Address Translation </li></ul><ul><li>Certification Authority </li></ul>
  15. 15. Network Service Contacts <ul><li>James McGill - Tel # 566-4773 </li></ul><ul><li>e-mail - james.mcgill@po.state.ct.us </li></ul><ul><li>Hal Clark - Tel # 566-3153 </li></ul><ul><li>e-mail - hal.clark@po.state.ct.us </li></ul><ul><li>Ron Macchiarolo - Tel # 566-3153 </li></ul><ul><li>e-mail - ron.macchiarolo@po.state.ct.us </li></ul>

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