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CWRU ITS Project Definition
Project Name: Cisco iSCSI Test/Pilot
A. Purpose and Goals:
1. Define the business problem or opportunity being addressed.
2. Describe in broad terms how it will be addressed.
3. Identify which divisional strategic objectives will be supported by this effort.
4. Identify any related goals or deliverables that are outside the scope of this
5. List the outcomes that would indicate successful project completion.
1. The existing Fibre Channel SAN (storage area network) can not be accessed
from outside of the data center without building an expensive Fibre Channel
infrastructure in parallel with the existing IP network. Use of iSCSI is expected to
provide that access by leveraging the existing gigabit environment. If we don’t
leverage the existing gigabit environment, we could lose the ability to make
central storage available to a large amount of servers and we need to make the
storage available to as many systems as possible.
2. This project is a pilot which is intended to determine whether iSCSI provides
all of the functionality and performance needed to enable SAN applications over
an iSCSI network instead of Fibre Channel. The pilot project will encompass
testing of the primary server platforms used by CWRU ITS.
• Windows 2000 and
3. Infrastructure and access
4. The actual implementation of iSCSI is outside the scope of this project. It will
take place internally if this test/pilot project is successful. There are also many
external potential users of this technology. These include making network
storage available to ATC partners and facilitating an implementation of a remote
storage at a disaster recovery site.
5. Success of this project would be indicated when the Solaris, Windows 2000,
and Linux servers are successfully using SAN storage via iSCSI, both in the data
center and remote locations on campus. The use of SAN storage via iSCSI would
be verified with system utilities and running typical applications on the test
systems. E.g. Oracle, SQL, and streaming video.
The successful testing will also include demonstrating full interoperability with
EMC Clariion and Connectrix Fibre Channel switches.
B. Basic Plan:
1. List the major project phases and their deliverables, including important
2. Describe how the project will be integrated into ongoing operations, what
support will be required, and what involvement the support and operations
staff will have throughout the project.
1. Phase 1 - Hardware installation, configuration, and basic interoperability with
Phase 2 - Install and configure host operating system drivers
Phase 3 - Establish interoperability with EMC Connectrix DS16-B2 switches
Phase 4 - Final evaluation and conclusions
• The working systems, Solaris windows, etc.
• The documentation that is produced at the end in terms of evaluation and
• Enhanced knowledge and skills gained by ITS staff
• Connectivity between iSCSI switch and storage array
• Establish connectivity between Clariion storage array and iSCSI host
• Conclude successful application testing and
• Establish the connectivity between Connectrix switches and Cisco switch
2. This project won’t be integrated into operations, except to the extent needed to
test it for successful conclusion of this project. Support will not be required for
this test/pilot project.
C. Customers and Stakeholders:
1. Who are the project’s customers and what are their needs and expectations?
2. What important customer-specific issues must be addressed?
3. Who are the other stakeholders and how will this project impact them?
4. List the steps that will be taken during the course of the project to
communicate with customers and other stakeholders.
1. There are no users in the test/pilot project. Technical architecture is this
project’s customer. Technical architecture needs this pilot to prove the viability
of iSCSI technology and its capability to provide remote SAN access without
extending the existing Fibre Channel infrastructure.
2. The important issue is establishing technical functionality (does it work or
not) and an operational validation. Is this something we can or want to use in the
long term environment?
3. The intention is to reduce cost of access to the SAN and make the technology
financially viable. Connecting ATC partners would probably be cost prohibitive
unless this works. CWRU ITS has many potential customers/partners that are
CWRU ITS Project Definition 20021216 Page 2 May 23, 2003
very limited unless this works. Its primary purpose is internal but ITS has a stake
hold in CWRU partnerships. Cisco is also a stakeholder; their primary purpose
is to evaluate the hardware and software.
4. Communication will be provided in the ongoing project updates with ITS
management and the Cisco project engineers.
D. Required Schedule:
1. When must implementation be completed?
2. When must all post-implementation tasks be finished?
3. List the required completion dates for any deliverables that are needed for
other projects or activities.
4. When must this project begin in order to meet these deadlines?
1. This project realistically depends on equipment and staff resource loans from
Cisco. End of June 2003 is the expected completion date to be done with
technical parts of the test.
2. There is no immediate need to begin the implementation. There is enough
Fibre Channel to meet our internal needs for the next year. Once the technical
goals are achieved and if we achieved our financial goal, we will evaluate the
potential TCO for the next project. How quickly we do the financial wrap up and
move into the TCO for next project depends on financial resources and needs
driven by external users.
4. This project must begin April 21 2003.
E. Required Resources:
1. What resources (people, capital, and expenses) are needed to produce the
required deliverables by the due dates?
2. Describe any outside resources that will be required.
1. Hardware is being supplied by Cisco. ITS needs ¼-1/2 time of a FTE for
duration of the project.
2. Technical resources are being supplied by Cisco for engineering and support
staff. Cisco is providing the loaner hardware and staff resources because this is a
F. Project Issues, Assumptions, and Interdependencies:
1. What significant issues must be resolved for this project to succeed?
2. List any major assumptions made when formulating how project goals will
3. How do other current or anticipated projects affect this project?
1. There is a technical issue of interoperability between Cisco switch, the EMC
Clariion, and the Connectrix switches. Establishment of high bandwidth fault
tolerance to IP network. Does it work or not. The implementation project that
follows will depend on the finishing core and backbone portions of the ITP
CWRU ITS Project Definition 20021216 Page 3 May 23, 2003
• There will be staff availability
• Everything will work
3. Completion of ITP is required for this technology to be viable and the
production implementation of iSCSI depends on this project.
G. Major Risks:
1. Identify significant project risks.
2. Explain how you plan to manage each of these risks.
1. The production SAN is being used to provide storage for this project. This
creates a potential impact on production applications. If anything goes wrong,
service on the SAN could be interrupted.
2. Keep the test systems and data isolated to as great an extent as possible, using
whatever appropriate methods are available. E.g. Using separate hardware
connections and the test components should only be connected to half of the
production system where available.
H. Accountability and Management:
1. Identify the person who is responsible for this project, and will drive it to
2. Identify the person who will manage the day-to-day project activities (if
different from the person who is accountable).
1. Jim Nauer
CWRU ITS Project Definition 20021216 Page 4 May 23, 2003