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  • This is a typical Title slide, without image. If a picture needs to be inserted, go to….
  • After taking a quick look at today’s global business environment, we will start to see how AT&T has defined it’s global strategy to respond to the changing needs of multinational corporations. This will be reinforced by giving you more detail on our network infrastructure, our regional presence and the way we deliver and manage services. You will also see a few comments on our competitive positioning based on some analysts’ perspectives and highlights on customer case studies.
  • Our strategy began where it should – by listening to what our customers are telling us about their own needs. You’ve told us that you need Reach – for us to be where you are doing business today – and where your business is going in the future. You need a reliable and secure network that’s available in all your key markets. You’ve also made it clear that you need Consistent Service . You want us to support your companies and your end users with the same services, capabilities, features and support regardless of where we provide service. Geographic coverage continues to be rated very highly by multinational customers, but today it means “deliver a consistent set of services at a reasonable price where I need them.” That means all services from all points of presence. Owned assets preferred where it’s legally possible. And the flexibility to forge successful partnerships where needed. It also means recognizing that business isn’t done just from office buildings today. The office is anywhere and everywhere, so outstanding remote access – from narrow-band to broadband, from wireline to wireless -- has to be part of the offer. That’s why in addition to AT&T’s ubiquitous and secure remote access platform, we have also deployed WiFi and Wired Ethernet. Our WiFi footprint now comprises more than 12,000 hotspots in 48 countries. And by the end of 2005, we will have more than 15,000 WiFi hotspots. We also have more than 1600 Ethernet access points in 17 countries. Finally, you want Local Support on the ground, everywhere you do business. And you want services and support tailored to the local environment – managed or unmanaged – billing and service support to support how you are structured, not how we’re organized.
  • AT&T’s Global Strategy is really the product of combining our knowledge of what leading global enterprise businesses need today . . . with the capabilities of converged IP networking. AT&T has transformed itself to become the provider of choice serving multinational corporations’ and governments’ needs for competitive, flexible and integrated wide area IP networking solutions that span the globe. AT&T offers customers the benefits of a new, state-of-the art IP/MPLS network that provides an integrated single platform over an optical infrastructure. This network enables us to provide the full range of transport, managed and outsourcing data services, including private lines, ATM and Frame Relay as well Internet- and MPLS-based Virtual Private Networks. The AT&T Global Network is one transparent network across all the regions in the world in which we operate. It is designed to AT&T’s exacting standards with respect to reliability, redundancy, and availability. Service features are offered in a consistent fashion between all nodes, globally. Our global strategy is supported by our consistent approach to delivering unique customer solutions … from basic connectivity to fully-managed network solutions… by integrating multiple components, including routers and PBX equipment. We also have a Global Account Management structure which provides for a single point of contact and increased account focus for your support. This structure features a Global Account Manager who is responsible for a customer’s worldwide needs. There are also Regional Account Directors who understand local resources and regulations. This team meets frequently to do integrated planning – and there is constant informal communication across the team. Customers get the best combination of local knowledge coordinated with a worldwide viewpoint. Customers are also supported by our various global customer care teams as well as our operations centers around the world, who can take care of problems and requirements on a 24x7 basis with multi-lingual support.
  • . . . and this is the stage upon which that architecture will play. This is AT&T’s global network today. And of course, we continue to invest and to extend our reach, so this map needs constant updating. In a few moments, I’ll show close-ups of countries and regions so you can see the details of our unmatched global reach. We own and manage more than 157 nodes in 55 countries. With the inclusion of other nodes connected through local access partner networks from which MPLS services are available, we can count more than 1,500 nodes with a service reach of 127 countries. Other global network data points: MPLS Service Nodes are all nodes, inclusive of AGN and 3 rd parties, from which AT&T can deliver MPLS services. This includes nodes and countries that we have interconnected to via NNI (network to network interconnects) at Layer 2 and Layer 3 (such as EPOPS, VSAT, and international leased line extensions, etc.). Note: The 1,551 MPLS Service Nodes are in 61 countries, however through alternative access arrangements we deliver MPLS services to 127 countries.) Remote Access - 23,312 locations in 150 countries Dialup (8,903 locations in 150 countries) WiFi (12,766 WiFi locations in 48 countries) Wired Ethernet (1,644 wired Ethernet locations in 17 Countries) Additionally, Cellular Data access via the Global Client in 8 countries International Private Line – 134 Countries 80 terrestrial countries 1/2 channel terrestrial IPL - 64K port (Source Global Service Availability Tool) 54 satellite countries (Source IPL product manager: Whitney Maull)
  • AT&T has built a global infrastructure that spans that we own and manage across 51 countries. With the inclusion of other nodes from which MPLS services are available we could count over 1,500 nodes with a service reach of 75 Countries. (For a list of Countries/Cities where AT&T Owned and Managed Nodes are place see back up slide “AT&T Global Network Reach – Country/City List” – 05/31/05)
  • When our clients identify a new country , we enter any way we can. Often we start with satellite to get coverage as quickly as possible. Net we often move to private line extensions. As demand grows we then begin node deployment. Once we have a presence, we then move to deepen country coverage. 1 st with alternate access providers 2 nd with alternate access technologies 3 rd is with Network interconnects
  • In addition to Reach, you’ve told us you want Consistency. Here’s more detail on how we meet that need across four dimensions. We have the industry’s best Performance – and we stand behind that claim with the industry’s first end-to-end service availability guarantee of 99.999%. We offer industry-leading IP Service Level Agreements that cover the whole suite of services, including Internet Access, VPNs, and Remote Access. We keep raising the bar in latency and packet delivery, which most experts consider the best measures of network performance. We have a time-to-repair metric that established an absolute time commitment to repair a specific outage – rather than the industry standard of “mean time-to-repair.” In short, we’re delivering on meaningful metrics that have a real connection to customers’ business objectives. We also offer consistent Agility around the globe. Our data and IP services portfolio is designed to provide enterprise customers with networking options that meet their needs and allow them to evolve their current networking investments on their own terms. By offering customers a wide range of solutions, AT&T can deliver service for every point of network evolution. The industry’s leading and most widely-deployed VPN services. Reliable Frame and ATM service. Dedicated and remote Internet access. And a wide range of value added services including hosting, security and Voice over IP. We also give customers unprecedented Control by opening up our network to customers more than we’ve ever done before. Our award-winning business portal gives customers visibility into their network, and the ability to do command and control from the desktop. Finally, we offer globally consistent Security services – a topic I’ll examine in more depth in the next section of my presentation.
  • Consistency is even more crucial when we think about the broader backdrop of the global trend to convergence. Global Enterprises today are looking at convergence as roadmap to improve productivity, better integrate applications, manage and control their costs, and ensure business continuity. AT&T’s consistent architecture and services framework is one of the fundamental enablers across the 4 Points of Convergence. To enable Integrating or On-netting Mobile and Fixed Access, we’ve invested in aggressive expansion of wireline and wireless technologies, offering greater options transparent to services performance. AT&T’s expertise and breadth of MPLS deployment – with more than 1500 MPLS service nodes globally – is the basic foundation for consistent services and experience, regardless of location. Streamline IT operations supporting a robust and fully integrated service portfolio, including 30 IDCs globally – 14 outside the US – offer a powerful a powerful foundation for optimized application performance And, finally, investment and continued expansion of integrated applications, led by Voice over IP and IP Telephony offers, enable you to reach the highest levels of efficiency and productivity – with industry-leading performance.
  • Apart from a global account management structure, we have also integrated our global sales support and enablement processes, systems and procedures to provide you with a seamless global service. Experienced and highly-skilled professionals in business solutions and technical design are distributed over all four regions in which we operation – the United States, Europe, Middle East and Africa, Asia Pacific as well as Canada and Latin America. All of our customer networks are managed from our Global Network Operations Center (GNOC) in Bedminster, New Jersey. From here we have a global view into all of our customer networks. In addition, we operate further Network Operations Centers (NOCs) around the world. Our multiple support centers operate either on a “call local” or “call home” basis. They are also distributed across the various regions and provide 24x7 multi-lingual support in the main business languages to our customers around the globe. Additional support functions are also tightly integrated in this approach. Service Delivery functions provide design validation and program management, while our service assurance teams take care of your performance metrics such as Service Level Agreement management and reporting as well as any critical situation management should there ever be need for it. Global Customer Care: Experienced and highly-skilled professionals in business solutions and technical designs. These professional are distributed over all four regions Support high volume of requests In 2002, the Solutions Center was setup in all the regions and are closely linked in their mission and process. We now have a single organization to handle complex and customized design and solutioning.
  • AT&T's sales force is tailored to enterprise businesses and has cultivated long term relationships with our customers. AT&T’s integrated global account structure is designed to support your global needs. It allows you to deal with your local account contact on a global basis and let’s us deliver the best possible customer experience. We have taken a holistic approach to global account management across AT&T’s entire portfolio of services. All our resources around the world that we need to support you are managed by a global account management team. This team works in a very close relationship with you to get a better understanding of your business needs as a cornerstone for a collaborative and proactive relationship. You will get one global account manager assigned to work with you who will lead the global client relationship and act as your single point of contact. With him you will discuss strategy and direction. The global account manager will be supported by various other team members, including the regional account managers. Their role is to lead the regional client relationship and to engage all necessary regional resource. The regional teams are fully accountable to the global account manager. By taking this approach we can ensure that while having full view and understanding of your global strategy and direction we still do not loose sight of regional interest and projects. Overall this enables us to be able to provide you with the best solution to fit your strategic business direction … globally and locally. The Global Account Management Structure • Global Account Director Leads Global Client Relationship Single Point of Contact for the Customer Sets Strategy and Direction • Region Account Director (RAD) Leads regional client relationships Engages all necessary regional resources Coordinates region solutions and responses Accountable to the GAD Account Executive • Supports RAD in other region locations Engages all necessary local resources Supports region solutions and responses
  • AT&T Japanhas been offering Network Integration and outsourcing services since 2000. The professional management skills and ability to integrate local providers enables AT&T to offer a fully-integrated service that provides a full range of support for customers' network system solutions, including strategic consulting, system design, installation, operation, maintenance to its management and extension. The service integrates existing legacy network environments with leading-edge network technologies, fully borne by AT&T GNS Japan with its unsurpassed expertise all through the integration process. This strength of local integration and management expertise – with deep capabilities to integrate access and MPLS-enable networks -- can help enterprises move faster to the productivity and efficiency gains that convergence enables.
  • In Europe, we own 96 MPLS-enabled nodes across 33 markets, and we have six Internet Data Centers. We have a deep presence in major countries such as the U.K, Germany, France and Belgium. But we also have very broad reach – for example, we’ve deployed MPLS nodes in Doha, Qatar . . . and Zagreb, Croatia. And by the end of 2005, we’ll have a new MPLS node in Lefkosia, Cyprus. We also have dedicated Japanese sales support capabilities based in the UK to take care of the needs of our Japanese customers in Europe.
  • Let’s look now at AT&T Asia Pacific. AT&T Asia-Pacific Inc. was established in 1979, with its headquarters in Hong Kong, so we have significant experience here. We currently have 30 AT&T-owned MPLS-enabled nodes across 13 markets in the region. And I’ll show you in a minute how deep our reach is in some of the fastest-growing markets such as China and India. We have strong presence in more developed markets like Australia, Hong Kong and Singapore, and we also have a growing presence in some of the harder-to-reach countries like Malaysia, Thailand, the Philippines, and Indonesia. In fact, we’re on track for deploying another MPLS node in Cyberjaya, Malaysia before the end of this year. And we’re currently studying another node in Ho Chi Minh City in Vietnam . We recently opened our fourth Internet Data Center in the region, in Shanghai, bringing our hosting centers worldwide today to 28 – and that hosting center joins existing facilities in Tokyo, Sydney, Singapore, and Hong Kong. All of these centers are connected directly to our global network. In the 13 markets in which we operate in Asia-Pacific, we have an AT&T sales and support staff in each one. And we offer 24X7 customer care in five languages.
  • Closer to our home, we have 24 AT&T-owned MPLS nodes across 14 markets in the Americas, with three in Brazil and nine in Canada. With many Japanese manufacturers taking advantage of the North American Free Trade Agreement to set up facilities in Mexico, you should also know that our Alestra joint venture in Mexico is the number two carrier there. We’ve been there for a decade now, and we have four MPLS nodes, plus a 5800 route-mile Dense Wave Division Multiplex network connecting 30 cities.
  • In the United States, AT&T’s headquarter is located in San Antonio, Texas. I’m sure this map won’t surprise you. On top of our extensive global presence, AT&T is also by far the leading carrier in the United States. There are more than 800 AT&T-owned MPLS-enabled nodes, plus 16 Internet Data Centers. And the biggest fiber network in the country. AT&T has a large and robust transport network across the United States with more than 600 nodes. Until 2002, that network consisted primarily of SONET rings protected by SONET restoration in addition to DS3s protected by AT&T’s patented FASTAR SM restoration system. In March, 2002, AT&T announced that it had begun deploying an intelligent optical network in the United States, which would provide additional capabilities above and beyond our current network. AT&T’s Intelligent Optical Network now consists of two primary components—intelligent optical switches which manage high bandwidth provisioning and flexible restoration, and multiservice platforms at the edges for service aggregation. In July, 2002, we started the extension of this infrastructure to key cities globally. Apart from the underlying network infrastructure, we also operate 13 Global Hosting Centers across the US and have multiple Network operations centers established to support the various services. Furthermore, AT&T has also invested in building its unique Network Disaster Recovery infrastructure. Supported by a team of trained technicians, this fleet of 150 trailers is stored throughout the US at geographically distant locations for ease of deployment wherever restoration is needed. We’ve also built a containerized version of the AT&T Global Network Nodes that can be air-freighted to anywhere in the world. Currently AT&T provides services to almost every company in the S&P 500 list and has strategic business alliances established with internationally recognized companies such as Cisco, Sun, Avaya and Siebel. Network Operating Centers in the US provide: Proactive 7x24 surveillance of network elements (fault management) Progress & Event Notification to Customer Care Centers Asset Management (including Spare Equipment Availability) Logical Configuration Management Network Upgrades and Change Management Direct the Maintenance Activities of Business Partners (i.e. OSWF, Capacity Management)
  • AT&T has a very deep presence in your country because it’s our second-largest market after the U.S. In addition to AT&T-Japan’s fully-redundant, carrier-neutral domestic ATM backbone network that is capable of offering multi-carrier network integration services for customers’ domestic networking needs, we also own four Internet Data Centers in Japan, offering Web hosting services . . . and with the capability for storage and pay-for-use virtual server services. We’re one of only a handful of companies that can provide global and unified domestic services among carriers in Japan. And we’re unique among domestic carriers in Japan in our ability to provide highly-redundant, multi-carrier solutions. We provide seamless links between domestic and international service, and we’re also highly-regarded as a network integrator and consultant. We can assemble various network services that combine AT&T global services and Japan domestic services to meet the specific needs of each customer. Customer care is provided in both Japanese and English. We’re a nimble and fast-moving organization that understands how to do business in Japan, and with a long history of effectively partnering with local carriers and other vendors.
  • Key takeaway: The client wanted to award to the best carrier (in each region. AT&T was able to win the entire global network and save the client more money, implement faster and support many manufacturing and collaboration applications. Account Team Contact: Joachim Kathmann
  • Account Team Contact: Phil Towle
  • AT&T is gaining mindshare and building equity with CIOs as their global IT provider and networking integrator of choice, by enabling them to operate more competitively. AT&T is focused on delivering the industry’s most reliable service, most globally consistent portfolio, and most advanced network management and security tools. AT&T today serves 1,000s of companies around the world. These are just four recent examples of what we can do for our customers. 1-800-FLOWERS.COM wanted to transform the nature of their business when they started talking with AT&T. With world-class web hosting and Ultravailable business continuity services, AT&T helped 1-800-FLOWERS.COM become the local florist with global reach. So now high-traffic e-commerce is as easy as a tiptoe through the tulips. These custom networking solutions have even allowed them to expand into new markets, and today with 15 million customers, 1-800-FLOWERS.COM is the leading multi-channel floral and gift retailer in the entire country. Account Team Contact: Robert (Bob) Sheehan
  • Account Team Contact: Jennifer Jones
  • The employees of BASF travel quite frequently, and they cannot afford to lose touch with day-to-day business developments and therefore need to communicate with their company’s central computer. The sting of the extortionate hotel room telephone bill is one that large global corporations know all too well. But their employees are easy game. BASF IT Services knew that any solution had to accommodate BASF’s worldwide presence and the resulting communications demands. And so, when it came to inviting tenders, they set some basic targets – "Global, standardized and simple". BASF IT Services today offers group employees secure access to BASF’s internal computer environment from anywhere in the world – thanks to AT&T Remote Access Services (RAS). This provides flexible access to the BASF Intranet, cuts costs and ensures secure and stable connections. Account Team Contact(s): Tom Regent and Kevin Maher
  • So what differentiates AT&T globally? Our Global Reach - A globally consistent IP-based, MPLS-enabled network - AT&T’s global network spans countries which represent over 90% of the Global GNP Our delivery of consistent services and support around the world - Leverage our global network to deliver services consistently around the world - We are continuing to invest globally in the concept of one/concept of zero to drive towards systems and process simplification worldwide. Our commitment to providing the local touch, to better serve and support you… how and where you do business. - With our sales, customer service and network operations centers spread across the world we have built an infrastructure to suit the needs of global companies and their end users.
  • China is one of the most important markets and manufacturing sites for Japanese businesses – and AT&T offers unique communications capabilities in this fast-growing country. AT&T China Company, Limited, was established in the early 1980s, and has offices in Beijing, Shanghai and Guangzhou. Of course, we offer sales and support in Chinese – and Minato-san just added dedicated Japanese support in China this year. We now have four MPLS-enabled global nodes in China, two in Shanghai, one in Beijing, and we just added a new node in Guangzhou this year. And as I said earlier, we just opened an Internet Data Center in Shanghai. We also just recently signed the first MPLS network interconnection agreement with China Telecom and China Netcom, extending our national coverage in China to more than 135 city Points of Presence. With China’s gradual liberalization of its telecom sector, AT&T is also a participant in the first-ever Sino-foreign joint venture with an IP-VPN license. This joint venture – called Unisiti - is a great example of AT&T’s ability to work with local providers, in this case China Telecom and Shanghai Municipal Government. Through Unisiti we can offer globally consistent products and services, with flexibility and competitive, value-added features such as a globally-consistent customer experience and global one-stop-shopping and local care and support capabilities. We’re committed to growing our business in China, and we’re working to remove current regulatory constraints. We plan to make service level agreements available, and to deploy new access technologies such as DSL and Ethernet. Japanese businesses who want to expand their business in China can look to AT&T as the leading global networking provider in that country.
  • India is another fast-growing market where AT&T has a sizable and growing presence. Our business there was established back in the 1980s, and we have offices and MPLS enabled global nodes in Delhi, Mumbai, Bangalore and Chennai. We see India as an exciting growth market, and we’d like to acquire our own license for ATM, Frame, IP-VPN, and Web-hosting services. We’d also like to add more access options such as DSL, Ethernet, and MPLS interconnect with local providers. And as you can see on the map, we’d like to expand our MPLS nodes to Hyderabad, Kolkata and Pune.
  • China is one of the most important markets and manufacturing sites for Japanese businesses – and AT&T offers unique communications capabilities in this fast-growing country. AT&T China Company, Limited, was established in the early 1980s, and has offices in Beijing, Shanghai and Guangzhou. Of course, we offer sales and support in Chinese – and Minato-san just added dedicated Japanese support in China this year. We now have four MPLS-enabled global nodes in China, two in Shanghai, one in Beijing, and we just added a new node in Guangzhou this year. And as I said earlier, we just opened an Internet Data Center in Shanghai. We also just recently signed the first MPLS network interconnection agreement with China Telecom and China Netcom, extending our national coverage in China to more than 135 city Points of Presence. With China’s gradual liberalization of its telecom sector, AT&T is also a participant in the first-ever Sino-foreign joint venture with an IP-VPN license. This joint venture – called Unisiti - is a great example of AT&T’s ability to work with local providers, in this case China Telecom and Shanghai Municipal Government. Through Unisiti we can offer globally consistent products and services, with flexibility and competitive, value-added features such as a globally-consistent customer experience and global one-stop-shopping and local care and support capabilities. We’re committed to growing our business in China, and we’re working to remove current regulatory constraints. We plan to make service level agreements available, and to deploy new access technologies such as DSL and Ethernet. Japanese businesses who want to expand their business in China can look to AT&T as the leading global networking provider in that country.
  • Country/City List as of 10/15/05

AT AT Presentation Transcript

  • AT&T Global Capabilities Overview
  • Table of Contents
    • What Clients are Telling Us
    • AT&T’s Global Strategy
      • Reach
      • Consistency
      • Localization
    • AT&T’s Regional Presence
    • Analyst Perspectives
    • Customer Case Studies
    • AT&T’s Global Differentiators
    • The same services available, everywhere
    • Ability to support fast deployment of applications globally
    • Choice of access technologies by location
    • Simple, intuitive, consistent remote access
    Need for Consistent Service
    • A Reliable and secure networking environment, worldwide
    • Availability in the locations I need
    • Flexibility to manage through a global technology migration
    • Seamless application performance across boundaries
    • Simplify the complexity of managing multiple suppliers
    Reach Where I do Business
    • Local sales and service support personnel
    • Choice and flexibility to combine managed or unmanaged services
    • Knowledge of local technology and regulatory requirements (e.g., VoIP)
    • Adaptability in billing and service support (local language, currency, etc.) to support how my organization is structured
    Support me Locally What Clients are Telling Us
  • AT&T’s Global Strategy Our Goal is to be the “provider of choice” serving MNCs’ and governments’ global needs for competitive, flexible and integrated wide area IP networking solutions that span the globe.
    • Reach
      • Own and manage a global, transparent, MPLS-enabled IP network to deliver unique customer solutions
        • The AT&T network is located where you are across the globe.
        • All services from all points of presence with multiple access options
    • Consistency
      • Provide consistent services, service levels, and network management capabilities globally
        • One consistent global architecture, seamlessly integrated
        • One consistent service portfolio with one consistent service experience
    • Localization
      • Offer global account management and multilingual customer care supported locally with AT&T resources
  • AT&T’s Global Network Reach Reach Consistency Localization AT&T offers MPLS-Based services in 127 countries from over 1,500 service nodes.
  • AT&T’s Global Service Reach Private Line US out to 134 Countries Internet Access 60 Countries ATM 75 Countries FR 77 Countries IP/MPLS VPN 108 Countries Private Line UK out to 58 Countries 35,000+ Remote Access POPs in 150 Countries Reach Consistency Localization 30 Internet Data Centers in 10 Countries
  • Layer 1 Alternate Access Layer 2 NNI DSL, Ethernet Layer 3 MPLS NNI Satellite Long Line Extensions PoPs … and Deepen Country Coverage via multiple access options Deepening Country Presence… Reach Consistency Localization
  • AT&T Unisiti Case Study
    • Chinese Partners Contribute:
      • China Network Infrastructure
      • China Business Expertise
      • Local Offerings & Solutions
      • China-wide Support Resources
      • China Customer influence
    • AT&T Contributes:
      • Global Network Infrastructure
      • Technologies & Management Skill
      • Global Offerings & Solutions
      • Global Presence Global Support
      • Global Customer Influence
    Shanghai Symphony Telecom
    • Globally consistent products and services, with flexibility and competitive value-add
      • Globally consistent customer experience
      • Global one-stop-shop and local care, support capability
    Ability to Work with Local Providers Shanghai Information Investment Shanghai Telecom 25% 60% 15% Reach Consistency Localization
  • Industry-leading global IP performance SLAs offering 99.999% end to end assurance Meaningful metrics focused on your business objectives.
    • End-to-End SLAs:
    • Latency (within and between regions)
    • Data Delivery (within and between regions)
    • End to End Service Availability
    • Provisioning
    • Time to Repair
    • Jitter
    Reduce operations costs and save time
    • Integrated, Commercially Available Tools in a Single Platform:
    • Open Architecture
    • Intelligent Correlation Engine
    • See and React to Degradation
    Performance Control Agility Streamline IT operations Speed application deployment and scaling Compatible and flexible service components Consistent delivery from all nodes globally
    • AT&T Integrated Service Portfolios:
      • VPN
      • Frame/ATM
      • Internet
      • Hosting
      • Security
      • VoIP
      • International Private Line
    AT&T’s Global Consistency Award winning portal and tools Visibility, control and command at your desktop Avoid, reduce frequency, and reduce scale of attacks
    • Comprehensive security portfolio:
    • Personal, network, and premises-based Firewalls
    • Internet Protect
    • DDoS Defense
    • Token Authentication and PKI
    • Managed intrusion detection
    • Antivirus scanning
    Security Unique framework ensures unequaled network security Incomparable network security expertise and range of capabilities Reach Consistency Localization
  • AT&T’s Blueprint
    • Integrating Mobile and Fixed Access Options
      • Integrated wired, wireless, and cellular remote access around the world
    • Optimizing Your Application Infrastructure
      • Streamlined IT operations to speed application deployment and scaling
      • Integrated Service Portfolio
        • VPN Frame/ATM
        • Hosting Security
        • Internet Access
        • International Private Line
    • Delivering Integrated Applications
      • VoIP service portfolio
    Reach Consistency Localization
    • Simplifying and Enhancing Private Networks with MPLS
      • Consistent delivery from all service nodes globally
    • Network Management:
      • Global Network Operations Center (GNOC): USA/ NJ
      • Network Operations Centers (NOCs): UK & Japan (Managed Services); Australia (Connectivity)
    • 7 x 24 hr multi-lingual support on either “Call Local” or “Call Home” basis
      • Americas: USA, Brazil, Mexico, Canada
      • EMEA: UK, Germany, Belgium
      • Asia Pacific: Singapore, Japan
    • Standard languages include English plus:
      • Americas: Portuguese, Spanish & French
      • EMEA: French, German, Italian, Spanish & Dutch
      • Asia Pacific: Mandarin, Cantonese & Japanese
    • Integrated global functions:
      • Service Delivery: Design Validation and Program Management
      • Service Assurance: Customer Service Management, SLA Management, Reporting, Critical Situation Management
    AT&T’s Consistent Global Servicing Global integration of sales support and enablement processes, systems, and procedures to provide seamless service to customers. Reach Consistency Localization
    • Global Account Management/Local Support
    • Holistic approach to global account management across the entire portfolio
    • Resources around the world managed by a global account management team
    • Understanding of business needs as a cornerstone for a collaborative and proactive relationship
    AT&T’s Account Management
    • Global Project Management
    • Design validation and program management of implementation
    • Organized the way customers want major projects to be managed (from one location, or from several regional locations with central co-ordination…)
    Reach Consistency Localization
  • Case Study - Building Networks in Japan *One actual customer case. Dependent upon each customer environment. AT&T Global MPLS Backbone “ Long Distance Access” can be expensive. Cost Reduction: Company can focus resources on what is core to the business. Instead of connecting Japanese locations to your global network one by one... We would suggest more cost effective and flexible network solution. AT&T Standard Service Possible 40%* Cost Reduction Japan Network Integration Japan Domestic IP-VPN AT&T Standard Service AT&T Global MPLS Backbone Understanding Local Technical Environment Reach Consistency Localization
  • John Rocco Global Account Director (GAD)
    • Integrated planning:
      • Frequent account reviews across RAD/GAD teams
      • Monthly RAC used to shape global strategy
      • Constant informal communication across team
    • Teaming on day-to-day issues: Asia Pac AGN migration and CALA circuit implementation—Gideon & Javier coordinated PTT, statusing, and region-specific implementation details
    • Teaming on short timeframe priorities: EMEA Web conferencing--Anita drove project by drawing on US resources
    Gideon Lim Asia/Pac Regional Account Director (RAD) Anita Mommaerts EMEA Regional Account Director (RAD) Javier Guedez CALA Regional Account Director (RAD) Case Study - MasterCard & AT&T Reach Consistency Localization
  • AT&T in Europe, Middle East, and Africa
    • Headquarters: London, UK
    • 240 MPLS-enabled service nodes in 73 markets
    • Deep in-country reach in UK, Germany, France and Belgium
    • 6  Internet Data Centres
      • Birmingham, Amsterdam, Nice , Frankfurt, London and Paris
    • One common support & management structure with facilities in:
      • Germany - Boblingen
      • UK - Birmingham
      • Belgium - Vilvoorde
      • France - VSAT Network Control Centre
    • 24x7 customer care in 6 languages
    • Major MNCs customers – IBM, Siemens, Allied Domecq, Adidas-Salomon, Finnair
    • Business alliances with global networking partners such as IBM and Cisco
  • AT&T in Asia Pacific
    • Headquarters: Hong Kong
    • 84 MPLS-enabled service nodes in 17 Countries
    • Deep in-country reach in China, Japan, India and Australia
    • 8 Internet Data Centers
      • Sydney, Singapore, Tokyo (3), Osaka, Hong Kong, and Shanghai
    • AT&T sales and support staff in 13 markets across AP
    • Joint Venture (UNISITI) with Shanghai Telecom in China
  • AT&T in Canada, the Caribbean and Latin America
    • Headquarters: Coral Gables, Florida, USA
    • 342 MPLS-enabled service nodes in 37 markets
      • 4 AT&T owned MPLS nodes in Mexico
      • 3 AT&T owned MPLS nodes in Brazil
      • 9 AT&T owned MPLS nodes in Canada
      • Extended reach via an additional 313 service nodes in Mexico and Canada
    • Mexico*: Alestra venture is the No 2 carrier
      • Partnered in 1995 with Bancomer and Grupo Alfa
      • 5,800 route-mile DWDM fiber network connecting 30 cities
      • 4 US border crossings
      • Reach to 28 cities
    * - As a result of the recent merger with SBC AT&T has a financial interest in TelMex
  • AT&T in The United States
    • Headquarters: San Antonio, Texas, USA
    • Over 1,800+ AT&T owned MPLS-enabled service nodes
    • 16 Internet Data Centers
    • 4 Network Operations Centers
      • Central NJ, US - Global Network Operations Center
      • Georgia, US - Layer 1 transport worldwide
      • Central NJ, US – Layer 2 Global Infrastructure
      • Central MO, US – Layer 3 Global Infrastructure
    • 24x7 customer care centers
    • 100% of S&P 500 Companies are AT&T Customers
      • $1M+ in annual revenue from 79% of S&P 500
    • Strategic business alliances with internationally recognized companies such as Cisco, Sun, Avaya and Siebel
  • AT&T in Japan
    • Headquarters: Tokyo
    • 4 AT&T owned MPLS-enabled service nodes
    • 4 Internet Data Centers
    • Remote Access
      • 29 Dial POPs
      • 836 Wi-Fi Hotspots
      • Cellular Data Access
    • AT&T Businesses in Japan
      • AT&T Global Network Services
      • AT&T Japan
      • AT&T Communications Services
      • AT&T Wholesale Japan
    • One of the few companies that can provide global and unified services among carriers in Japan
    • Provide highly redundant, multi-carrier solutions that no other domestic carrier can provide
  • Analyst Perspective December 2005 © Copyright 2005, Yankee Group Research, Inc. All rights reserved. 2005 Global Network Strategies
  • Industry Recognition Gartner Positions AT&T in the "Leader Quadrant" for Every Region United States, Global, Pan-European & Asia/Pacific Network Service Providers Magic Quadrant for U.S. Network Service Providers, 1H06 by Jay Pultz, David Neil (5/11/06) ; Global Network Service Providers, 2005 by D. Neil, J. Delcroix, J. Pultz and N. Rickard (12/15/05); Magic Quadrant for Pan-European NSPs, 2005: Leaders and Visionaries by N. Rickard, J. Delcroix (6/30/05); and Magic Quadrant for Asia/Pacific NSPs, 2005 by To Chee Eng, Kobita Desai (1/16/06) is are copyrighted by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner’s analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the “Leaders” quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. This Magic Quadrant graphic was published by Gartner, Inc. as part of a larger research note and should be evaluated in the context of the entire report. The Gartner report is available upon request from AT&T. Pan- European Global United States Asia/Pac
  • Americas EMEA Asia-Pacific 273 sites (North America 198) (South America 75) 329 sites (Europe 306) (Middle East 23 including Dubai, Egypt, Saudi Arabia) 147 sites (including 30 in China, 25 in India and other)
    • Next generation infrastructure: Siemens Network eXchange (SNX)
    • Establish foundation for new enterprise communication model globally in support of organizational agility
    Benefits to Siemens Worldwide network connectivity. Economic, flexible and comprehensive Network Access “ AT&T’s support and understanding of our complex networking requirements, backed by their robust global network and the good business relationship between the two companies, have been the key success factors. As a technology leader, the corporate network is at the heart of our business. We rely on the proven, very advanced services to support our global businesses.” Volkhart P. Matthäus, head of the Siemens Corporate Information Office (CIO). AT&T will provide Siemens with a simple and effective management framework, using AT&T's award-winning BusinessDirect web portal. ""The AT&T BusinessDirect portal is allowing our community to interact directly with AT&T for the day-to-day management of the network, enabling our corporate CIO team to perform its governance role with instantaneous access to the information it needs." Edmundo Ruiz, Vice-President CIO for Infrastructure Client Global Need AT&T Solution
    • AT&T enhanced VPN
    • Provide IP enabled, any to any, application-aware managed WAN services delivering security, flexibility and performance levels to 700 Siemens global offices in over 50 countries worldwide supported by the AT&T BusinessDirect web portal
    Customer Success Stories - Siemens
  • Americas Europe Asia-Pacific
    • Largest shipping company in China
    • Connect a sophisticated global network
    • AT&T enhanced VPN
    • AT&T Managed Data Networking Solutions
    • AT&T IP Enabled Frame Relay International Service and Managed Network Service
    China Shanghai HQ and Data Center
    • Services are scalable and accommodate COSCO’s network expansion, providing a path to future migration to IP VPN
    • AT&T provides security, quality, and reach to support COSCO’s global operation
    • AT&T’s joint venture—Unisiti—provides combined strength of AT&T’s global experience and China Telecom’s domestic advantage
    The AT&T team in American and China, work very hard to insure our network is reliable and safe for every transaction. They have provided a very competitive solution for our global networking needs…it’s been a successful migration and we are happy with the partnership.” - Gu Qianbin, General Manager, Computer Center COSCO Group 23 Sites 17 sites 9 sites 16 Sites Benefits to COSCO Client Global Need AT&T Solution Connecting a Worldwide Network
  • Customer Success Stories – 1-800-flowers.com
    • Enable growth from small local florist to a large enterprise, offering customers 24x7, toll free ordering and customer care.
    • Single source network service provider that can support fully enabled econtact center infrastructure for voice, data and IP requirements.
    • AT&T Enterprise Hosting services, a continuum of hosting and management capabilities providing global, scalable and reliable infrastructure to run ebusiness and econtact applications.
    • AT&T Business Internet Service, to assist 1-800-flowers.com in retail web fulfillment.
    • The infrastructure t o handle record sales and company expansion.
    • Enhanced customer experience and bottom-line results.
    • A clear migration path for adding new channel partners quickly and seamlessly with no lost business; no lost calls.
    Client Global Need AT&T Solution Benefits to 1-800-flowers.com
  • Customer Success Stories - Lafarge
    • Converged Networked Environment
    • MPLS based Services (AT&T VPN) and IVPN Solution for remote sites providing fully managed global network for critical applications & main locations
    • 50 sites being connected to the Lafarge hub in 26 countries on all 5 continents
    • Global expansion for seamless data flow data across all locations
    • Simplifying frame relay infrastructure of LafargeNet.
    • Economic, flexible and comprehensive worldwide network connectivity
    • Security policy protecting the LafargeNet for intrusion management
    • High-performance multi-protocol solution supporting business applications and
    • any to any connectivity
    • Visibility and control through industry leading BusinessDirect portal
    Client Global Need AT&T Solution Benefits to Lafarge
  • Customer Success Stories - BASF
    • Provide secure, reliable and flexible remote access for more than 7000 BASF employees around the globe.
    • Solution must be “global, standardized and simple”.
    • AT&T Remote Access Services to provide uniformly secure connections, with more Internet nodes than any other supplier.
    • Installation of global dialer and second program from Nortel for connection.
    • Support provided by AT&T Global Helpdesk Service.
    • Faster, more stable and simplified internet connection and remote access for BASF employees who travel frequently.
    • Hefty cost savings. Prior to the AT&T RAS installation, an employee’s NY hotel bill for one dial-in to the corporate server was as high as $280 USD. The same call now costs only $45.
    Client Global Need AT&T Solution Benefits to BASF
  • AT&T Global Differentiators .
    • Consistency
    • One consistent owned global architecture
    • One consistent global service portfolio
    • One consistent service experience
    • Proactive security monitoring and management
    .
    • Reach
    • Global seamless IP/MPLS network owned and managed by AT&T
    • 157 AT&T owned nodes in 55 countries
    • Multiple access options
    • All services from all points of presence
    .
    • Localization
    • In language and currency billing and contracting
    • Resources deployed throughout the world, closely linked to provide comprehensive account management
    • In language sales and service support
    • Over 4,600 AT&T Sales Representatives around the world
    Performance Agility Control Security
  • Thank You!!
  • Back up Focus Countries for In-depth Coverage
  • AT&T in Canada
    • 297 MPLS-enabled service nodes
    • AT&T Global Capabilities in Canada
      • MPLS network interconnection with Allstream
      • Enhanced Network-based VPN
      • Remote access through 52 dial PoPs, 316 Wi-Fi Hotspots, and Wired Ethernet Locations
      • End-to-end ATM/FR
      • IP Enabled ATM/FR
      • IPSec site-to-site VPN
      • North American Voice Services
    • AT&T Canada
    • Established in early 1980s
    • Headquartered in Toronto; Offices in Vancouver, Calgary, Ottawa, Montreal, and Edmonton
    • Sales and Customer Care support available in English and French
  • AT&T in Brazil
    • 9 MPLS-enabled service nodes
      • Sao Paulo
      • Rio de Janeiro
      • Hortolandia
      • Belo Horizonte
      • Brasilia
      • Curitiba
      • Porto Alegre
      • Recife
      • Salvador
    • AT&T Global Capabilities in Brazil
      • Enhanced Network-based VPN
      • Remote access through 2,118 dial PoPs
      • End-to-end ATM/FR
      • IP Enabled ATM/FR
      • IPSec site-to-site VPN
      • Managed Internet Service
    • AT&T Brazil
    • Established in early 1987
    • Headquartered in Sao Paulo
    • Sales and Customer Care support available in local language
  • AT&T in China
    • 59 MPLS-enabled service nodes in Mainland China
    • AT&T Global Capabilities in China
      • First ever MPLS network interconnection, with both CT and CNC
      • First ever Sino-foreign joint venture with IP-VPN license
      • Enhanced Network-based VPN
      • Remote access through 215 dial PoPs and 1,321 Wi-Fi Hotspots
      • End-to-end ATM/FR
      • IP Enabled ATM/FR
      • US/China Private Leased Circuits
      • Intelligent Voice Services Platform
    • AT&T Growth Plan in China:
      • Enable multiple access technologies: DSL, Ethernet
      • Working all channels to promote market liberalization and remove regulatory constraints
    • AT&T China Co., Ltd.
    • Established in early 1980s
    • Offices in Beijing, Shanghai and Guangzhou
    • Sales and customer care support in Chinese
    • Dedicated support established early 2005
    Hong Kong Tokyo Shanghai Beijing Guang Zhou Illustrative: map and PoP locations not to scale AGN PoP MPLS nodes: SST/Unisiti (1) CNC PoP (47) CT PoP (42) L2 NNI and MPLS interconnect STM1 T3
    • 4 MPLS-enabled service nodes:
      • Bangalore
      • Mumbai
      • New Delhi
      • Chennai
    • AT&T Global Capabilities in India
      • Enhanced Network-based Managed VPN
      • IPSec site-to-site VPN
      • Remote access through 124 dial PoPs
      • End-to-end ATM/FR
      • IP Enabled ATM/FR
      • US/India Private Leased Circuits
      • Intelligent voice services platform
    • AT&T Growth Plan in India:
      • Acquire own license for ATM, FR, IP-VPN and web-hosting services
      • Enable multiple access technologies: DSL, Ethernet, and MPLS interconnect with local providers
      • Deploy inter-region and intra-region IPLC
      • Add additional node in Hyderabad
    AT&T in India To Singapore To Hong Kong To London Hyderabad Kolkata
    • AT&T Communication Services India Pte. Ltd.
    • Established in the 1980s
    • Offices in Delhi, Mumbai, Bangalore and Chennai
    • Sales and customer care support in various Indian languages
    Pune Planned Node STM1 circuits DS3 circuits E1 circuits AT&T Service Node
    • 28 MPLS-enabled service nodes
    • AT&T Global Capabilities in Mexico
      • Transparent network connectivity with AT&T US Network via 4 U.S./Mexico Gateway Crossings
        • Tijuana
        • Mexicali
        • Ciudad Juarez
        • Reynosa
      • Enhanced Network-based VPN
      • IPSec site-to-site VPN
      • Remote access through 73 dial PoPs and Wi-Fi Hotspots
      • End-to-end ATM/FR
      • IP Enabled ATM/FR
      • VoIP on Enhanced Network-based VPN
      • Managed Internet Access
    AT&T in Mexico
    • Alestra
    • Established in the 1995
    • Joint Venture w/Onexa, AT&T has a 49% ownership
    • In 2006 extended agreement for use of the AT&T brand for three years.
    • Full portfolio of voice, data, and IP services in Mexico
    • In-language Sales and Customer Care Support provided by AT&T and Alestra
    Veracruz Poza Rica Nuevo Laredo Reynosa Matamoros Aguascalientes Cuernavaca León Zacatecas Guadalajara Tijuana Cd. Juárez Torreón Monterrey México Puebla Cd. Victoria Saltillo S.L.P. Querétaro Celaya Morelia Toluca Tehuacan Córdoba Orizaba Jalapa Pachuca
  • AT&T in Vietnam Hong Kong DS3 NNI HK1 HK2 Kowloon TelecomHouse TVH SMW3
    • 22 MPLS-enabled service nodes in Vietnam (EOY 2006)
    • AT&T Global Capabilities in Vietnam
      • Enhanced Network-based VPN (EOY 2006)
      • Remote access through 35 dial PoPs
      • End-to-end FR (EOY 2006)
      • IP Enabled FR (EOY 2006)
      • US/Vietnam Private Leased Circuits
    • AT&T Growth Plan in Vietnam:
      • AT&T Node in Ho Chi Minh City (4Q06)
      • NNI via Telstra/Vietnam Telecom (CI 2Q06)
    AT&T Trunk Telstra/REACH E1 Trunk VDC Trunk AT&T Node Telstra/REACH Node Vietnam Telecom Node
  • AT&T in Russia
    • Nearly 100 MPLS-enabled service nodes in Russia (EOY 2006)
      • AT&T Node in Moscow (Current)
      • 90+ MPLS nodes Via NNI W/Sovintel (Planned)
    • AT&T Growth Plan in Eastern Europe:
      • Phase 1 – Russia L2 (3Q06)
      • Phase 2 – Russia L3 (4Q06)
      • Addition of CIS Countries (4Q06)
    All nodes have not been represented
    • AT&T Global Capabilities in Russia
      • Enhanced Network-based VPN
      • Remote access through 59 dial PoPs, 2 Wi-Fi Hotspots, and 4 Wired Ethernet Locations
      • End-to-end ATM/FR
      • IP Enabled ATM/FR
      • US/Russia Private Leased Circuits
    Novosibirsk Vladivostok Omsk Yekaterinburg Irkutsk Moscow Nijhniy Novgorod St Petersburg Murmansk Sovintel node AGN Node
  • AT&T’s Global Network – Owned & Managed Node Locations Asia Pacific Americas EMEA Planned 2006 Deployment Sophia Antipolis Germany Augsburg Berlin Bielefeld Bremen Cologne Dortmund Dresden Dusseldorf Ehningen Essen Frankfurt1 Frankfurt2 Hamburg Hannover Karlsruhe Kassel Leipzig Mannheim Munich1 Munich2 Nuremberg Stuttgart Austria Linz Vienna1 Vienna2 Belgium Antwerp Brussels1 Brussels2 Bulgaria Sofia Croatia Zagreb Cyprus Lefkosia Czech Rep Brno Prague Denmark Aarhus Copenhagen France Bordeaux Lille Lyon Marseille Nantes Orleans Paris1 Paris2 Rouen Nice Strasbourg Toulouse Finland Helsinki Australia Adelaide Brisbane Melbourne Perth Sydney1 Sydney2 China Beijing Guangzhou Hong Kong1 Hong Kong2 Shanghai 2 Shanghai Unisiti India Bangalore Chennai Mumbai New Delhi Hyderabad Indonesia Jakarta Japan Nagoya Osaka Tokyo1 Tokyo2 Malaysia Kuala Lumpur Cyberjaya New Zealand Auckland Wellington Philippines Manila Singapore Singapore1 Singapore2 S Korea Seoul Taiwan Taipei Thailand Vietnam Bangkok Ho Chi Min USA Los Angeles Miami New York San Fran Wash DC Canada Calgary Halifax London Montreal Ottawa Toronto1 Toronto2 Vancouver Winnipeg Argentina Buenos Aires1 Buenos Aires2 Brazil Hortolandia Sao Paulo Chile Santiago Colombia Bogota Ecuador Quito Mexico Guadalajara Mexico City Monterrey Tijuana Panama Panama City Peru Lima Venezuela Caracas Rio De Janeiro Greece Athens Hungary Budapest1 Budapest2 Ireland Cork Dublin1 Dublin2 Israel Haifa Italy Milan Rome Turin Luxembrg. Luxembrg. Netherlands Amsterdam Arnhem Breda Eindhoven Hertogenbosch Rotterdam Utrecht Norway Oslo Poland Warsaw Portugal Lisbon Porto Romania Bucharest Russia Moscow Slovakia Bratislava Slovenia Ljubljana Spain Barcelona Bilbao Madrid Sevilla Sweden Gothenburg Malmo Stockholm Pakistan Karachi Switz Basel Geneva Zurich Turkey Istanbul UK Bristol Edinburgh Leeds London1 London2 Manchester Redditch Slough Qatar Doha S Africa Cape Town Jo'burg1 Jo'burg2 UAE Dubai Saudi Arabia Riyadh
    • The new AT&T also has 1,000 nodes from which MPLS services are available in the former-SBC 13 State Territory.
    AT&T Global Reach, Coverage & Access Australia, Canada, France, Germany, Japan, UK Australia, Canada, Czech Republic, Finland, Italy (2 nd ), Taiwan Central America (Dominican Rep., El Salvador, Guatemala, Honduras, Nicaragua, Panama), Nordics (Denmark, Finland, Sweden, Norway), Russia, Vietnam Afghanistan, Bukina-Faso, Chad, Republic of Congo, Democratic Republic of Congo, Gabon, Guinea, Iraq, Ivory Coast (Cote d'Ivoire), Kenya, Madagascar, Malawi, Mali, Nigeria, Uganda, Zimbabwe Lefkosia, Cyprus; Cyberjaya, Malaysia; Karachi, Pakistan Planned 1H2006 Deployments     8,848 in 150 countries 1,311 PoPs 7,592 PoPs in 150 countries Dial 30,000+ Hotspots   24,732 in 52 countries 7,674 Hotspots and 14 Countries 5,092 Hotspots in 34 countries WiFi   1,645 in 17 countries 292 Locations 1,352 Locations Wired Ethernet     11 countries – some with multiple suppliers  Australia, Belgium (2), France, Germany (2), Italy, Japan (2), Netherlands, New Zealand, Spain, UK (2) US Cellular Data Remote Access Up to 26 countries Austria, Belgium, China, Denmark, Finland, Hong Kong, India, Ireland, Italy, Korea, Netherlands, Norway, Singapore, Spain, Sweden, Switzerland, Taiwan 1 country  US Ethernet Up to 23 countries Brazil, Finland, Hungary, Ireland, New Zealand, Norway, Poland, Singapore, Sweden, 9 countries – some with multiple suppliers Belgium, Denmark, France (2nd), Germany (2nd), Italy, Netherlands, Spain (2nd), UK US DSL Access 15 countries   Antilles-Curacao, Albania, Bahrain, Kuwait, Macedonia, Montenegro, Netherlands, Oman, Serbia, 7 countries    Azores, Estonia, Latvia, Lithuania Bolivia, Paraguay, Uruguay  Long Line Extension 11 interconnects to 22 Countries Brazil, CIS (Azerbaijan, Georgia, Kazakhstan, Uzbekistan), India, Italy, Ukraine 2 countries  China Canada NNI 20 countries Bangladesh, Brunei, Nepal, Sri Lanka   Afghanistan, Bukina-Faso, Chad, Republic of Congo, Democratic Republic of Congo, Gabon, Guinea, Iraq, Ivory Coast (Cote d'Ivoire), Kenya, Madagascar, Malawi, Mali, Nigeria, Uganda, Zimbabwe   Satellite Reach to 131 countries via 2,500+ service nodes Dubai, UAE; Riyahd, Saudi Arabia; Hyderabad, India; Ho Chi Minh City, Vietnam  Reach to 127 countries via 1,500+ Service Nodes Extend Reach to 74 countries via 600+ service nodes Reach to 53 countries via 800+ service nodes MPLS Reach Via Service Nodes Reach Planned EOY 2006 Planned 2H2006 Deployments EOY 2005* 2005 Deployments EOY 2004 Capabilities
  • 127 Countries in which MPLS-based Services are Available EOY 2005
      • United States, China, Japan, India, Germany, United Kingdom, France, Italy, Brazil, Russia, Canada, Mexico, Spain, Korea, Indonesia, Australia, Taiwan, Thailand, Iran, Turkey, South Africa, Argentina, Netherlands, Poland, Philippines, Belgium, Colombia, Austria, Sweden, Switzerland, Hong Kong, Malaysia, Greece, Portugal, Norway, Denmark, Czech Republic, Romania, Chile, Peru, Finland, Hungary, Venezuela, Israel, Ireland, Singapore, New Zealand, Slovakia, Puerto Rico, Bulgaria, Croatia, Ecuador, Uruguay, Slovenia, Paraguay, Luxembourg, Bolivia, Panama, Qatar, Cyprus, San Marino, Monaco, Pakistan, Egypt, Saudi Arabia, Ukraine, Vietnam, Algeria, Morocco, Nigeria, Kazakhstan, Sri Lanka, Tunisia, United Arab Emirates, Guatemala, Dominican Republic, Iraq, Kuwait, Lithuania, Democratic Republic of the Congo, U ganda, Oman, Costa Rica, Kenya, El Salvador, Latvia, Serbia and Montenegro, Bosnia and Herzegovina, Jordan, Cote d'Ivoire (Ivory Coast), Zimbabwe, Afghanistan, Guinea, Estonia, Lebanon, Honduras, Albania, Burkina Faso, Chad, Madagascar, Macedonia, Bahrain, Nicaragua, Haiti, Mali, Gabon, Malawi, Martinique, Barbados, Guadeloupe, British Virgin Islands (Tortola), Netherlands Antilles (Curacao), Bermuda, Republic of the Congo, Aruba, Cayman Islands, Saint Lucia, Antigua and Barbuda, Grenada, Dominica, Saint Vincent and the Grenadines, Saint Kitts and Nevis, Anguilla, Saint Helena, Azores, Borneo, Vatican City