3Com® Small and Medium Business NetworkingDocument Transcript
Small and Medium Business Networking
3Com Small and Medium ®
Enterprise Class Solutions for
Small and Medium Businesses
As the pioneer of business networking,
3Com is one of the leading providers of
communications solutions for small and
medium businesses. More than any other This guide will introduce you to 3Com’s broad portfolio of small and medium
business solutions. You will find complete systems for every need and budget,
from bustling multi-site organizations to home offices. Every product is engineered
vendor, we deliver superior business value to be effective, easy to use, and economical.
by making high-performance networks
affordable, practical, and simple. Our SECTION 1
Simple, High Speed Networking ........................................................................................2
How to connect your office.
award-winning products give you the SECTION 2
Managed, High-Performance Networking ........................................................................6
How to upgrade your network in larger facilities.
Linking Sites & Remote Users...........................................................................................12
freedom to grow your business by SECTION 3
How to link multiple sites into a seamless communications infrastructure.
Wireless Networking .........................................................................................................16
offering the competitive advantages of How to use wireless networking to connect your office cost effectively and securely.
Secure Networking ............................................................................................................20
large enterprise solutions, but without How to safeguard your organization from today’s online hazards.
IP Telephony .......................................................................................................................24
SECTION 6 How to dramatically lower costs and improve productivity by integrating
the complexity or high cost of ownership. your voice and data services into one system.
For more information on 3Com’s solutions for small and medium
business, please visit www.3com.com
3COM ® SMALL AND MEDIUM BUSINESS SOLUTIONS GUIDE 1
SE C T I O N 1 Simple, High-Speed Networking
“Connect and Forget”
3Com Solution A leading vendor of small-business net- For greater speeds, but with the same
works, 3Com offers complete families of economy and simplicity, choose an
The Problem Obtaining an Effective, Economical & Simple Network
award-winning, standards-based solutions OfficeConnect 10/100/1000 switch to
Today’s small businesses need to link computers, printers, scanners, and other
that are engineered for simplicity, obtain the Gigabit Ethernet bandwidth
devices into local area networks (LANs). They must connect users to each other
affordability, and performance. They used by large corporations. This per-
and the Internet to access and share applications, e-mail, and other resources.
deliver trouble-free operation and can formance accelerates even the largest
Their networks need to be simple and affordable, but deliver all the competitive
be installed in 15 minutes or less. applications, making digital imaging,
advantages of systems used by larger organizations.
videoconferencing or the sharing of
The 3Com OfficeConnect® line of large files quick and easy.
switches has a solution for every need
3Com OfficeConnect and budget. OfficeConnect 10/100 To link all users to the Internet, 3Com
Gigabit Switch 5
switches are ideal for basic networks. offers a variety of easy-to-use routers
Whether for small businesses, branch sites, They automatically deliver Fast and modems for cable, DSL, or dial-up
or home offices, these networks must be: Ethernet speeds depending on the con- connections. 3Com solutions can support
nections, and require no administration up to 253 users, as well as deliver fire-
for “connect and forget” operation. wall security to safeguard confidential
Solutions should be economical without The LAN should offer the bandwidth to
data from hackers.
costly features that small businesses do support all applications and needs.
Plug-and-Play The network should offer rock solid reliability.
Systems should install quickly, simply, and
without technical expertise. From a Proven Vendor
Your vendor should be committed to helping
Effortless to Operate your business succeed.
The network should provide easy and
trouble-free operation. 3Com Unmanaged Incorporates Clients Switches, Routers, Wireless and Services:
Ethernet is the global standard for LANs.
The capacity of an Ethernet connection
to send and receive data is known as its
bandwidth. Ethernet offers three basic
Ethernet: 10 megabits Maintenance Services
per second (Mbps)
Fast Ethernet: 100 Mbps
Gigabit Ethernet: 1000 Mbps
Switches distribute data throughout the
network. Dual-speed switches can support
more than one speed, and tri-speed devices
support all three. If your organization has
many users or relies on sophisticated
applications, consider at least Fast Ethernet
connectivity. With a dual- or tri-speed
switch, you have reserve bandwidth to
add users and applications as you grow. Routers Rackmount Switches
2 3COM ® SMALL AND MEDIUM BUSINESS SOLUTIONS GUIDE 3COM ® SMALL AND MEDIUM BUSINESS SOLUTIONS GUIDE 3
Simple, High-Speed Networking
For Larger Offices Baseline Switch 28XX systems provide Why Choose 3Com Industry-leading Simplicity Future Proofing
10/100/1000 links for enterprise-class 3Com systems feature 15-minute installation With 10/100/1000 connectivity, 3Com systems
For demanding networking environ-
ments, the roster of 3Com Baseline bandwidth. The Baseline Switch 22XX Solutions? for plug and play operation, and require no provide the flexibility and scalability to add
platforms deliver 10/100 connectivity, ongoing management. users, resources, and applications easily,
switches features wirespeed, nonblock- avoiding costly upgrades to support expansion.
ing performance, which improves access as well as two Gigabit Ethernet ports. Low Cost-of-Ownership
to network resources. These solutions Baseline Switch 20XX solutions offer 3Com solutions are economical to buy and Committed to Your Needs
also offer capabilities like traffic priori- 10/100 links for smaller offices. own. They have proven reliability and are With a full portfolio of standards-based,
tization to ensure the timely delivery of backed by an industry leading warranty. end-to-end systems for small businesses,
3Com Baseline To further meet the needs of small busi- 3Com delivers solutions with world-class
Switch 2800 Family such time-sensitive applications as IP
nesses, 3Com IntelliJack™ Switches are Robust Performance quality, reliability, and ease-of-use.
telephony or real-time video. Offering
in-the-wall devices that transform an 3Com solutions deliver the bandwidth to
unsurpassed ease of use, they can be enhance productivity and communications.
Ethernet outlet into four switched
deployed quickly by untrained staff. Small businesses can deploy enterprise-class
10/100 LAN connections. These innova-
Their autosensing ports even automati- applications without enterprise-class costs
tive solutions allow firms to affordably
cally select the fastest speeds available and complexity.
and easily add connectivity to support
new users and devices.
Install 3Com Solutions in
15 Minutes or Less
Network Testing Labs, an independent firm
that evaluates networking products, tested
3Com Baseline and OfficeConnect switches
and Cable/DSL Routers. It found that all can
be set up in 15 minutes or less, even by inex-
perienced installers. This ease of deployment
is another reason why 3Com solutions are
favored by small businesses.
4 3COM ® SMALL AND MEDIUM BUSINESS SOLUTIONS GUIDE 3COM ® SMALL AND MEDIUM BUSINESS SOLUTIONS GUIDE 5
SE C T I O N 2 Managed, High-Performance Networking
“Connect and Accelerate”
3Com has over 2 decades’ of experience are simple to control. With their high port-
3Com Solution providing small businesses with stan- density, including two Gigabit Ethernet
The Problem Obtaining a Powerful, Easily Managed Network
dards-based solutions which are ports for stacking or uplinks, these systems
Many small businesses and branch sites require advanced networking services.
renowned in the industry for superior are engineered to connect workgroups,
To rapidly transfer large files, aggregate departments and workgroups, link busy
performance, simplicity, and value. servers, and desktops economically.
servers, and deliver high-bandwidth applications, they need high-speed, function-rich
3Com offers an industry-leading array
networks that are easy to manage. Yet most managed networks are costly to own 3Com SuperStack 3 Switch 3200 switches
of end-to-end systems that enable small
and operate. Small enterprises need solutions that provide the power and control of optimize network performance with
organizations to meet their objectives
large-enterprise systems, but without the expense or difficulty. Layer 3 switching, allowing workgroups
effectively and affordably.
to be clustered more efficiently.
3Com’s family of Baseline Plus switches Providing high-density 10/100 ports with
sets new standards for cost-effective, Gigabit Ethernet uplinks, these solutions
Whether for small businesses or large branch easily-managed Gigabit Ethernet also offer advanced security features to
sites, these networks must be: performance. These systems support safeguard data and resources from unau-
sophisticated desktop applications, high- thorized users.
Robust Scalable 3Com SuperStack 3
Switch 4200 Family
traffic servers, or network aggregation
The network should deliver the bandwidth Platforms should expand easily and inexpen- with economy and simplicity. They To expand network connectivity without
and functionality to support the most sively to support new applications or users. additional cabling, 3Com IntelliJack
deliver wirespeed throughput over copper
demanding applications. switches are unique, in-the-wall devices
Dependable and fiber links, as well as functionality
like traffic prioritization and VLANs to that transform an Ethernet wall outlet
Easy to Manage Systems should be standards-based to provide
Firms should be able to control their net- trouble-free operation and avoid the expense support such time-sensitive traffic as real- into four switched 10/100 LAN connec-
working services without requiring a costly and complexity of proprietary technologies. time video and IP telephony. tions. They are available as both managed
IT staff. and unmanaged devices, and offer
From a Trusted Vendor The range of 3Com SuperStack® 3 advanced capabilities like support for
Economical to Own Select a vendor that is highly experienced in Switch 4200 solutions offers wirespeed VLANs and traffic prioritization.
Ideal solutions will be affordable, simple to meeting the needs of small businesses. 10/100 switching in resilient platforms that
install, and reliable, lowering their cost of
3Com Gigabit Network Incorporates Desktop, Rack Mount, Managed and Unmanaged
Solutions Switches and Services
6 3COM ® SMALL AND MEDIUM BUSINESS SOLUTIONS GUIDE 3COM ® SMALL AND MEDIUM BUSINESS SOLUTIONS GUIDE 7
Managed, High-Performance Networking
For More Robust Performance Gigabits per second (Gbps) and support Why Choose 3Com Ease-of-use Scalability
for traffic prioritization and VLANs, 3Com small-business solutions are specifically The unsurpassed scalability of 3Com small-
3Com offers networking solutions Solutions?
these devices offer small businesses the designed for simple and economical operation, business systems ensures that they will not
tailored for highly demanding work-
performance and functionality once even for non-technical users. become obsolete as organizations grow.
group environments. The 3Com
SuperStack 3 Switch 3870 platforms affordable only by larger enterprises. Superior Business Value Unmatched Networking Experience
provide up to 48 10/100/1000 auto- 3Com systems provide small businesses with As a pioneer of business networking, 3Com
To aggregate desktop switches into a
sensing Gigabit Ethernet ports, allowing the competitive advantages of large systems provides standards-based solutions with unri-
high-speed enterprise infrastructure, without their costs, complexity, or manage- valled service and support, all driven by the
desktops to migrate to Gigabit Ethernet
the 3Com SuperStack 3 Switch 4900 ment issues. Backed by an industry leading needs of today’s small businesses. Built to the
while retaining compatibility with slower
3Com SuperStack 3 family provides multilayer Gigabit warranty, they are engineered for low cost of highest standards, 3Com products deliver
Switch 3870 48-port speeds. These stackable, managed
Ethernet switching in a versatile, ownership. trouble free operation and long life.
systems deliver scalability and support
scalable platform. Designed to lower the
VLANs, ensuring that present and Unrivalled Performance
communication costs of organizations
future connectivity needs are met 3Com solutions feature world-class perform-
with diverse and evolving bandwidth
affordably and securely. ance, reliability, and versatility, allowing small
requirements, these systems provide a
businesses to deliver enterprise-class applica-
To link desktops at Gigabit Ethernet robust networking core to meet the
tions rapidly and affordably.
speeds over both copper and fiber most demanding needs.
cabling, the 3Com Baseline Plus Gigabit
Ethernet switches are a practical solution.
With total switching capacity up to 32
What are VLANs?
VLANs, short for virtual LANs, are private
networks operating within the enterprise
networking infrastructure. They allow users
and devices to be segmented by projects,
departments, teams or functions, regardless
of where they physically connect to the net-
work. All network traffic between these
users and devices is contained within the
VLAN. In addition to organizing employees
more effectively, VLANs also offer security
advantages. A SuperStack 3 Switch 3870,
for example, can help ensure that only
authorized users can access resources and
servers within the VLAN.
8 3COM ® SMALL AND MEDIUM BUSINESS SOLUTIONS GUIDE 3COM ® SMALL AND MEDIUM BUSINESS SOLUTIONS GUIDE 9
SE C T I O N 3 Linking Sites & Remote Users
“Connect and Control”
3Com Solution 3Com offers a broad array of standards- To ensure the Internet connection is
based WAN solutions that meet the secure, the OfficeConnect ADSL
The Problem Integrating All Employees & Internet Access into the Business Network
needs of small businesses. Whether for Wireless 11g Firewall Router also
The networking needs of small businesses extend beyond their local area networks
home offices or bustling facilities with includes firewall capabilities to prevent
(LANs). Employees must access the Internet for information, resources, and e-mail
large staffs, 3Com offers systems that unauthorized users from entering the
with customers and vendors. Many small businesses also have satellite offices or
are cost-effective, simple to own, and company network. Moreover, independ-
employees working at home or on the road. These workers must communicate with
robust. ent tests have confirmed that even non-
the main office to collaborate and share data. As a result, small businesses need cost-
technical users can install this function-
effective wide area networks (WANs) that integrate the workforce and Internet The 3Com OfficeConnect ADSL Wire- rich device within fifteen minutes,
access into a cohesive communications infrastructure. less 11g Firewall Router is a complete making it an ideal solution to provision
networking solution for small offices, sites with versatile, business-class net-
offering bandwidth, economy, security, working and Internet access.
3Com OfficeConnect ADSL
Wireless 11g Firewall Router and ease of use. It features a shared
WANs that link main facilities, branch sites, DSL router that delivers economical,
remote workers and the Internet must be: high-speed Internet access over plain
phone lines. It also provides a 4-port
Shared Easy-to-use Fast Ethernet switch as well as an
All employees at a site should share a single To avoid ongoing maintenance costs, WAN 802.11g wireless access point, supply-
connection to the Internet, eliminating the solutions need to be reliable and simple to ing a robust LAN via wired or wireless
need to purchase and maintain multiple lines install and operate. At small sites and home
and IP addresses. Shared access makes offices, non-technical staff should be able to
Internet connectivity practical and affordable deploy devices in minutes.
for organizations of all sizes.
Secure WAN systems should be standards-based to
A connection to the Internet and remote avoid compatibility issues and the cost and 3Com Managed Network Incorporates managed switches, routers, wireless,
sites is also a door into your LAN for hackers.
WAN solutions must be secure, permitting
complexity of proprietary technologies.
Solutions network management, and services:
only authorized users to access the company Scalable
network and its data. WAN platforms must be scalable to meet
future needs. This ensures long life cycles
High-speed and strong return on investment.
To avoid network congestion that undermines
productivity, WAN links must deliver large files
and applications rapidly, even when used by
multiple employees simultaneously.
10/100/1000 Access Points
10 3COM ® SMALL AND MEDIUM BUSINESS SOLUTIONS GUIDE 3COM ® SMALL AND MEDIUM BUSINESS SOLUTIONS GUIDE 11
Linking Sites & Remote Users
For More Demanding WAN To protect data traversing the Internet or Practical Affordable
Connectivity private lines, 3Com routers provide such
Why Choose 3Com 3Com systems are more than technologies; For the first time, 3Com WAN solutions
For high-performance WAN services sophisticated security functionality as Solutions? they are complete solutions that deliver per- make enterprise-class functionality and
VPNs and data encryption. Moreover, formance, simplicity, low cost of ownership, performance practical for small businesses.
between high-traffic sites, 3Com offers and long product cycles.
the 3Com Router 3000 and Router 5000 they interoperate with third-party Proven Interoperability
families of solutions. These platforms set devices to protect existing investments. Powerful 3Com systems are interoperable in multi-
a new standard for small-business WAN Use Router 3000 systems to provision 3Com platforms provide the performance vendor environments and link to many WAN
connectivity, delivering enterprise-class smaller sites and a Router 5000 solution that small businesses require to compete interfaces. They adapt to your business
performance without the costs or com- at the main facility for extraordinary effectively with large enterprises. Their scala- needs, not the other way around.
3Com Router 3000 Family
plexity of large corporate devices. They scalability and resilience. bility ensures that networking needs are met
even as demand increases. Superior Engineering
work with a variety of WAN interfaces 3Com engineers every product to deliver
and can control traffic to deliver the Secure superior business value. Every system is built
most advanced applications, including 3Com routers offer robust security function- upon decades of experience in providing
real-time voice and video. ality to safeguard data, assets, and resources leading networking solutions.
in today’s world.
What is a WAN?
WANs, short for wide area networks, extend networking services beyond your facility by linking
LANs to each other and the Internet. To build a WAN, you need to connect a routing device to
the network at each site. Users at every location will share the local connection, slashing costs.
The kind of routing device you need depends on your connection to the outside world. 3Com
offers modem solutions that link to dial-up, DSL or cable lines. DSL and cable links offer substan-
tial bandwidth and are always open. Dial-up connectivity is much slower and available only
when the connection is manually established.
For sites with high volumes of WAN traffic, you require devices called a routers like 3Com
Router 3000 and 5000 solutions. Routers provide greater control over WAN services and can link
to the outside world via a variety of high-speed connections. They allow businesses to lease very
fast, dedicated lines between facilities. Private lines also eliminate the security concerns of using
public Internet links.
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SECTION 4 Wireless Networking
3Com Solution 3Com has long been a market-leading To link laptop and desktop computers
vendor of wireless systems for small busi- as well as other devices to WLANs,
The Problem Deploying Fast & Secure Wireless Connectivity
nesses. 3Com offers an unsurpassed range 3Com offers a full range of
Small businesses are turning to wireless LANs (WLANs) because they are the quick-
of solutions, providing cost-effective OfficeConnect Wireless Cards and
est, most flexible, and most economical strategy for building or expanding net-
wireless connectivity for sites ranging Adapters. These systems allow users to
works. Wireless links eliminate cabling and permit users to access the network any-
from small offices to bustling facilities. easily and economically access wireless
where in a site, enhancing productivity. To ensure wireless links are practical, howev-
All 3Com WLAN systems are standards- networks with the same performance as
er, small businesses require solutions that deliver robust security, substantial band-
based and deliver the security needed to wired links. The OfficeConnect 11Mbps
width, and simple deployment.
safeguard even the most sensitive data. Wireless LAN PC Card with XJACK®
Antenna even features an innovative
The affordability and flexibility of 3Com retractable antenna to make transporting
OfficeConnect Wireless Access Points laptops more convenient.
Whether for large sites or home offices, makes them ideal for smaller sites. With
3Com OfficeConnect 11a/b/g
WLANs must be: Wireless Access Point their industry-leading simplicity, they
allow small businesses to easily set up
high-speed wireless networks in minutes.
WLANs require strong security to safeguard WLANs should offer the performance and
Organizations can choose 802.11b,
data, particularly in industries like healthcare functionality of wired networks. They must
and banking. be scalable so new users and devices can be
802.11g, or 802.11a/b/g configurations.
added quickly, as well as standards-based to Featuring robust standards-based
Easy to Deploy ensure easy interoperability with third-party encryption for outstanding security,
Wireless solutions must be simple to install devices. these solutions offer a practical and eco-
and trouble-free, reducing their cost of own- nomical alternative to wired networks.
ership and making them more practical for From an Experienced Vendor
small sites. Select a vendor with a proven record of
delivering complete, high-value solutions for
Fast small businesses.
WLANs should provide uncompromising net-
working services, supporting even demand-
3Com Wireless Solutions Incorporates Clients, Access Points, Routers, Print Servers,
ing applications like real-time voice and
Bridges, Antennas and Services:
Wireless Site Survey,
Print Server Access Points
14 3COM ® SMALL AND MEDIUM BUSINESS SOLUTIONS GUIDE 3COM ® SMALL AND MEDIUM BUSINESS SOLUTIONS GUIDE 15
Wireless Connectivity for 3Com extends this performance to Why Choose 3Com Outstanding Value Simplicity
Larger Sites users with an array of Wireless PC 3Com wireless systems are practical and afford- 3Com wireless devices are simple to deploy
Cards and Adapters. These solutions Solutions able as wired networks, making them market- and trouble-free in operation, making them
To build networks at new sites or to
permit employees to link to WLANs leading networking solutions for small business ideal for even the smallest businesses.
expand existing systems, the family environments.
of 3Com Wireless LAN Access Points with the most robust standards-based, End-to-End Solutions
provides performance and functionality next-generation security features avail- Flexible 3Com offers complete solutions, not just
to power the most demanding work- able. The 3Com 11a/b/g Wireless PC Standards-based and with support for Wi-Fi products, that bolster communications,
groups or departments. With these Card with XJACK Antenna works with a/b/g, 3Com wireless solutions deliver the efficiencies, and the bottom line.
enterprise-class solutions, small busi- all popular wireless standards and versatility to meet any wireless need. 3Com
nesses can tailor their WLAN needs features an antenna that retracts when offers cost-effective systems for sites ranging
transporting the laptop. from home offices to large facilities.
with 802.11a, 802.11g, or 802.11a/g
connectivity. They can choose platforms Rapid Returns on Investment
that support up to 253 simultaneous Thanks to their low cost of ownership and
users with 108 Mbps speed or provide productivity-enhancing capabilities, 3Com
connectivity as far as 1,000 feet. They wireless systems quickly pay for themselves.
offer the most advanced and compre-
hensive authentication and encryption
security on the market today, as well as
support for VPNs.
What are the 802.11 Wireless Standards?
802.11 refers to a family of WLAN standards developed by the Institute of Electrical and
Electronic Engineers (IEEE). 802.11 systems are often referred to as “Wi-Fi.” The standards
ensure that Wi-Fi certified devices are compatible with Wi-Fi based WLANs and hot spots.
There are three basic 802.11 standards.
802.11b 802.11g 802.11a
Speed Up to 11 Mbps Up to 54 Mbps or up to Up to 54 Mbps or up to
108 Mbps in Turbo Mode 108 Mbps in Turbo Mode
Range 300 feet indoors 300 feet indoors 164 feet indoors
(100 meters) (100 meters) (50 meters)
Compatibility Interoperates with Interoperates with Does not operate with
802.11g networks 802.11b networks 802.11b or 802.11g networks
Cost Inexpensive Slightly greater than 802.11b More expensive
for five times the speed
802.11b systems are the most widely sold and have a large installed base. Public access to
802.11b connectivity is growing rapidly.
802.11g is new with rapid growth expected. 802.11g products offer high-speed wireless
connections, ideal for large data transfers and Internet downloads.
802.11a operates on less crowded frequencies than the other standards, which reduces
interference. It is useful in crowded environments where adjoining WLANs might overlap.
16 3COM ® SMALL AND MEDIUM BUSINESS SOLUTIONS GUIDE 3COM ® SMALL AND MEDIUM BUSINESS SOLUTIONS GUIDE 17
SE C T I O N 5 Secure Networking
“Connect and Protect”
3Com Solution 3Com security solutions are built upon For larger facilities, the 3Com
decades of providing market leading OfficeConnect VPN Firewall is a premier
The Problem Protecting Data and Communications on the Network & the Internet
networking systems. Offering the most solution. The system features robust
Today, all enterprises must safeguard their electronic communications and data from
robust safeguards available to small firewall protection that protects against
theft and tampering. They must defend against increasingly sophisticated threats
businesses, they are designed to reduce unauthorized access, denial of service
like viruses, denial of service attacks, and network intrusions. Small businesses, how-
risk as well as complexity. Independent attacks, and other common dangers. Up
ever, are unable to afford networking security specialists, unlike large competitors.
tests have verified that even non-technical to 253 users can share a single broadband
To defend themselves, particularly within industries where security standards are
staff can install 3Com OfficeConnect connection and the device supports up to
mandated, they require solutions that are effective, economical, and easy to operate.
security platforms in 15 minutes or less. 50 simultaneous VPNs, making data in
transit to other sites as safe as assets on
The 3Com OfficeConnect Secure Router the LAN.
provides home and small offices with
Whether for small businesses, branch sites, safe, high-speed Internet access over
or home offices, network security must be: 3Com OfficeConnect either cable or DSL lines. The system
offers multiple security features, includ-
ing an advanced firewall and support
Security systems must provide firewall pro- Security systems should be easy to use and
for two VPN tunnels, ensuring protected
tection against an evolving range of threats. inexpensive to own, avoiding the need for
Yet they should not add complexity or com- ongoing maintenance and costly technical
site-to-site communications. Offering
promise networking performance. expertise. four 10/100 Ethernet ports, this complete
solution can even create small local area
Pervasive Versatile networks.
Network security need to be comprehensive. Security platforms need to cost-effectively
Companies must safeguard all electronic protect all Internet connections, whether
assets, from financial data on office servers they are cable, DSL, or private lines.
to private communications traversing the
3Com Security Solutions Incorporate Firewalls, Content Filtering, Managed Switches,
Small businesses cannot make budget-draining
Network Management, and Services:
investments to attain strong security. Their
solutions must be affordable.
Security Health Check,
Baseline Plus Switches
VPN Firewall Managed Switches
SuperStack 3 Firewall
18 3COM ® SMALL AND MEDIUM BUSINESS SOLUTIONS GUIDE 3COM ® SMALL AND MEDIUM BUSINESS SOLUTIONS GUIDE 19
Enforce Acceptable Web Usage Like all 3Com products, the Why Choose 3Com Unmatched Ease of Use Superior Business Value
and Enhance Productivity OfficeConnect Content Filter Service is 3Com security solutions operate simply and 3Com offers military-grade security that is
easily deployed. Administrators can Solutions? reliably, eliminating the need for on-site IT economical and practical, providing small
Organizations need to protect themselves
choose from over 40 content categories staff. Non-technical personnel can install businesses with unprecedented protection
against more than hackers and thieves. OfficeConnect security systems in minutes. and value.
They must ensure that employees, as covering more than 6.1 million web
well as temps and consultants, do not sites. The web site filter database is Comprehensive Security Rapid Return on Investment
access unacceptable web sites, which externally hosted and accessed in real While most vendors protect only the network Thanks to their affordability, reliability, and
can result in costly legal and social time by the supporting 3Com products, perimeter, 3Com delivers complete solutions low cost of ownership, 3Com solutions
liabilities. Improper web usage also eliminating the need to store the data- that safeguard resources and data anywhere, deliver rapid returns on investment.
squanders network bandwidth and base locally or update it manually. whether residing on the LAN or traversing
Because the database is kept current on the Internet to remote sites.
undermines productivity. To enforce
web usage policies, 3Com offers the a daily basis, coverage is always timely
OfficeConnect Content Filter Service as and accurate, ensuring a safe and pro-
an enhancement to OfficeConnect VPN ductive workplace.
Firewalls and wireless router products.
The subscription service protects com-
panies and their employees by restricting
access to inappropriate web sites.
What are VPNs?
For maximum security, large companies use
private lines for networking services between
their sites. These links are dedicated and carry
no other traffic. VPNs, short for virtual private
networks, allow small businesses to create,
in effect, private lines over public networks
like the Internet. VPNs use very robust
encryption to create virtual tunnels between
locations. Traffic flows through the tunnels
with the security of private lines. VPN tunnels
are automatically created for the duration of
VPNs offer a variety of advantages. They are
inexpensive and eliminate the cost of leasing
or installing private lines between sites. They
are transparent to users and require no
administrative intervention. Moreover, they
are very secure. They are the most practical
and cost-effective strategy for protecting
data in transit over public networks.
20 3COM ® SMALL AND MEDIUM BUSINESS SOLUTIONS GUIDE 3COM ® SMALL AND MEDIUM BUSINESS SOLUTIONS GUIDE 21
SE C T I O N 6 IP Telephony
“Connect and Converge”
3Com Solution 3Com pioneered networked telephony The NBX platform comes standard with
for small businesses. No vendor has more key business features like voice mail,
The Problem Integrating Voice & Data Services
experience or success in this market. voice conferencing, call forwarding, and
IP telephony, also known as networked telephony, is revolutionizing business com-
With a customer base spanning the multi-level automated attendants.
munications. This strategy is converging voice and data services on single network-
globe, standards-based 3Com systems Adding or moving phones simply
ing infrastructures. Firms eliminate the costs and complexity of traditional phone
have proven to be a boon for small requires plugging NBX handsets into
technology and leverage their data networks. By consolidating their telephones,
organizations, delivering high-quality standard network Ethernet jacks. Firms
even at remote sites, into an enterprise-wide voice system, companies enhance pro-
telephony reliably, simply and with even can use wireless links to deliver
ductivity and slash expenses. To keep pace with competitors and improve their bot-
dramatic cost-savings. They provide voice services. Additionally, administra-
tom lines, small businesses need networked telephony tailored to their needs.
small firms with all the competitive tors can manage the phone system with
advantages of large enterprise systems, a simple-to-use, web-based application,
but are affordable for even modest ensuring voice services are always
budgets. optimized for business needs.
Whether provisioning small businesses,
branch sites, or home offices, IP telephony 3Com NBX 100
The award-winning 3Com NBX® 100
solutions must be: Communications System Communications System is designed for
single and multi-site small businesses
Full Featured Flexible with up to 200 phones per location. The
Networked phone systems for small busi- IP telephony solutions should consolidate all platform provides voice services over
nesses must provide all the productivity- sites and users, even home offices, into a
existing local and wide area networks.
enhancing capabilities as large corporate seamless voice system, and support vital
solutions. Moreover, these features should applications like call-center capabilities simply
It eliminates long-distance charges
be standard, not expensive add-ons. and economically. between sites and permits employees to
call each other with simple extensions,
Reliable Open & Standards-based even if located continents apart.
No business can afford to be without tele- Telephony platforms should feature open,
phones. Solutions must have a proven record standards-based architecture to avoid the
of delivering high-quality voice services cost and compatibility issues of proprietary
dependably. technologies. Firms can tailor voice services
to their precise needs by easily adding third-
Easy to Own party applications. What is IP Telephony?
Small businesses need to easily manage their
If you have ever watched a live video feed on your computer, you know that your network can
telephony solutions in-house, avoiding the Proven Technology
support multimedia traffic. Telephony is just another form of multimedia. Computers can digitize
cost of vendor service technicians for even Choose solutions from a vendor with sub- sound, send the data over networks to another location, and then convert the data back to
simple tasks like moving, adding, or changing stantial experience in delivering practical IP sound. This is how IP telephony works. This technology is much simpler and more flexible than
phones. telephony solutions to small businesses. traditional phone services, and anyone who already manages data networks can easily administer
Avoid gambling on first or second generation IP voice systems. IP telephones are network devices just computers, printers, and scanners.
Simple to Use systems from providers relatively new to the
IP telephony offers striking cost-savings. Firms no longer maintain separate voice and data infra-
Employees should be able to take full advan- market. structures. They control their telephony services rather than needing service technicians for every
tage of their phones’ capabilities without change. They reduce long-distance tolls by using the Internet to send calls between sites.
extensive training, ensuring these features are
routinely used to enhance communications. IP telephony allows small businesses to gain an equal footing with large competitors. Call centers,
for example, the hallmark of good customer service, are too expensive for small businesses using
traditional telephony. 3Com IP phone systems makes call centers affordable and easy to operate,
even for firms with limited resources. An increasing array of third-party applications work with
standards-based IP telephony platforms, allowing small organizations to deploy solutions that
were once too costly and complex.
Thanks to these and other benefits, businesses worldwide are increasingly relying on networked
voice solutions, and even consumers are turning to IP telephony for home use.
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Telephony for Small Sites Why Choose 3Com Proven Technology Cost-savings
3Com networked telephony solutions were By reducing long-distance charges and
The latest 3Com IP telephony solution Solutions? the first to reach the market. 3Com has simplifying administration, 3Com platforms
for small sites is the 3Com NBX V3000
more experience delivering networked have proven to substantially reduce ongoing
platform boasts a 1U package with four telephony solutions for small businesses than communications costs.
analog ports, one station-side port for any other vendor in the world.
fax machine, and the requisite 10/100 Scalable
MB Ethernet interface, giving small Easy Administration 3Com solutions scale easily and economically,
businesses a complete call control and 3Com platforms deliver on the promise of IP supporting even rapid growth.
gateway platform. Priced to include telephony by providing simple management.
Small businesses can control their own voice Complete Standards-based Solutions
400 hours of voicemail storage, four
services, avoiding reliance on costly service 3Com offers end-to-end voice and data
auto-attendant or voicemail ports, and solutions that are standards-based, powerful,
the award-winning NBX NetSet® utility and easy to use.
for browser-based administration, the Simplicity
platform can effectively reduce costs and Users can tailor their voice services to their
enable rapid growth with the option of needs easily and without extensive training.
expansion to support as many as 1,500
devices. A wide array of advanced func- Standard Features
3Com IP telephony solutions come standard
tionality for network, remote offices,
with a rich array of business features that
and T1/E1 access is available through
improves productivity and accelerates returns
the SuperStack 3 NBX expansion chassis. on investment.
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